The food wasn't good
food same all day! no protocol for covid, lack on supervision the covid protocol. cat on the property
Cool hotel need more restaurants and upgrade the rooms especially the bathrooms.
If you are sensitive to noise and smell, this resort is not for you. There is a strong smell of mildew in the room, beddings smell old and outdoor smell like a mix of septic and chemicals. AC is loud and hard to control, when AC is not running, you will hear people in the hallway or garden area. Room is very small. We had the king bed with garden view, you will not have much room at the end of the bed to get through. Food is very cafeteria like. Make sure you read the labels because one night, there was coyote served. After a few days, you will get sick of the tasteless, recycled food. Desserts were good. Drinks are horrible especially the wine so you will need to supplement your own alcoholic beverages. The pool is always murky. The entertainment were good, and beach is nice to look at. There are a ton of restaurants just 15 mins walk on the beach west. We booked one week here at the hotel, but 2-3 days here was probably enough. Probably will not recommend to friends and will never return to this place. We exhausted after staying in this resort due to loud noises and smell.
The room and property was very clean.food was terrible WiFi was a joke, tv didn’t work for two days, the toilet had a mind of its own flushed sometimes, came back from dinner the bathroom ceiling fell,one of the staff insulted my guest, wasted money and my time. Will not go back even if they offered me a free stay there. A waste of 10 days. Steve from New York.
The resort was nice but a bit small, I guess because of covid all the restaurants were not available. Regardless, the resort doesn't have many amenities and there isn't much to do. The buffet food was decent and the staff was very nice and accommodating. My stay would had been good if a bunch of locals wouldn't have arrived on the weekend and all the peace and quietness was gone. There was no social distancing and they threw garbage all over the place. I am Dominican myself and I was disgusted when I woke up the next morning and there was plastic cups all over the grass the next morning. Drinks were crappy and I ended up buying my own alcohol at the liquor store down the road. Overall my stay was good, but I wish they would had sold less local stays for the weekend.
The convenience of the beach access and view was amazing.
The beach was absolutely beautiful. The place was just too crowded and under staff. The room was clean , the bathroom was done poorly, when you showered, the water did not go down and the water was just everywhere. Food was okay- if you are looking for a loud, alive place, this is the place for you. Dominican music all day- which I did love- and Dominican food.
Resort is steps from the beach. Dinner staff are the best
Property was great being on the beach, food and bar service could be much improved, rooms need updating.
Disappointed in the service could have been better.
This resort is cheap, not worthy of the Wyndham brand name. I really can go on and on about how bad it is in the resort. But the main reason is that the property smells like sewage. There is only one main pool side bar, cheap liquor and bad drinks. They have a mini bar by the pool but its just to get beer or some other cheap drink. No staff on hand to wait on you. they run out of towels immediately and don't replace them. They have a side business with an cash bar open to the public on the side of the resort with a pool full entrance to the resort, which i find very dangerous. Anyone from the outside can enter this property. The snack and food choices are bad and limited. The rooms and beds are tiny, everything is outdated, cheap and feels like it is going to fall apart. the whole hotel should be knocked down and rebuilt.
I like the resort very clean beautiful pool and right on the beach
It’s right on the beach; all-inclusive. And there are restaurants nearby as well. With a bit more punctuality and attention to detail and enthusiasm it could be that much better. As is, the property is satisfactory.
The stay was great! Nice and knowledgeable guest service. Some water related activities were canceled due to the wind. Otherwise: nice place to stay !
The facility was nice, the food was good, and the atomosphere was enjoyable. But at the end of the day - nothing really stood out as special. We have stayed at other resorts and honestly the Wyndham was a hotel with rules and procedires for everything - the other resorts made you feel special and appreciated. So the Wyndham just misses the boat with making you feel special.
Viva Wyndham Tangerine Resort - All Inclusive is within a 15-minute walk of popular attractions such as Kite Beach. This 314-room, 3.5-star property has 2 outdoor pools along with a full-service spa and 4 restaurants.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11:00 AM. There are ample dining options with 4 onsite restaurants, including La Bahia, which specializes in international cuisine and serves breakfast, lunch, and dinner, and La Vela with its ocean views. At the end of the day, relax with a drink at the bar/lounge.
Viva Wyndham Tangerine Resort - All Inclusive's 314 rooms provide balconies or patios, free local calls, and ironing boards. Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries.
Guests of Viva Wyndham Tangerine Resort - All Inclusive have access to a full-service spa, 2 outdoor pools, and a nightclub. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include karaoke, a children's pool, and a fitness center.
The food wasn't good
food same all day! no protocol for covid, lack on supervision the covid protocol. cat on the property
Dear customer, Thank you for choosing our resort as the destination for your recent vacation. We appreciate your comments. We regret not having met your expectations. Thank you for the opportunity to serve you at our hotel. Kind regards, Customer Care, Viva Wyndham Tangerine
Cool hotel need more restaurants and upgrade the rooms especially the bathrooms.
Dear guest, Thank you for publishing your review about your stay. We will take your observations into consideration, as they will assist us in our ongoing commitment to improve our services and facilities. Best regards, Customer care, Viva Wyndham Tangerine
If you are sensitive to noise and smell, this resort is not for you. There is a strong smell of mildew in the room, beddings smell old and outdoor smell like a mix of septic and chemicals. AC is loud and hard to control, when AC is not running, you will hear people in the hallway or garden area. Room is very small. We had the king bed with garden view, you will not have much room at the end of the bed to get through. Food is very cafeteria like. Make sure you read the labels because one night, there was coyote served. After a few days, you will get sick of the tasteless, recycled food. Desserts were good. Drinks are horrible especially the wine so you will need to supplement your own alcoholic beverages. The pool is always murky. The entertainment were good, and beach is nice to look at. There are a ton of restaurants just 15 mins walk on the beach west. We booked one week here at the hotel, but 2-3 days here was probably enough. Probably will not recommend to friends and will never return to this place. We exhausted after staying in this resort due to loud noises and smell.
Dear customer, We appreciate the time you dedicated to write your remarks about your stay. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Kind regards, Customer Care Viva Wyndham Tangerine
The room and property was very clean.food was terrible WiFi was a joke, tv didn’t work for two days, the toilet had a mind of its own flushed sometimes, came back from dinner the bathroom ceiling fell,one of the staff insulted my guest, wasted money and my time. Will not go back even if they offered me a free stay there. A waste of 10 days. Steve from New York.
Dear Guest, Thank you for taking the time to write your feedback regarding your stay. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. We are sorry for any inconvenience that you might have experienced during your last visit with us. We remain at your entire disposal. Kind Regards, Customer Care, Viva Wyndham Tangerine
The resort was nice but a bit small, I guess because of covid all the restaurants were not available. Regardless, the resort doesn't have many amenities and there isn't much to do. The buffet food was decent and the staff was very nice and accommodating. My stay would had been good if a bunch of locals wouldn't have arrived on the weekend and all the peace and quietness was gone. There was no social distancing and they threw garbage all over the place. I am Dominican myself and I was disgusted when I woke up the next morning and there was plastic cups all over the grass the next morning. Drinks were crappy and I ended up buying my own alcohol at the liquor store down the road. Overall my stay was good, but I wish they would had sold less local stays for the weekend.
Dear guest, Thank you for your kind review. We are glad that your overall appreciation of our Resort and our Staff was positive, but regret that not everything was perfect. We assure you that the involved department will be informed about your comment and we will do our utmost to improve the quality of our services. Thank you once more for your constructive feedback and we hope that we will be able to welcome you back to Cabarete in the near future. Best regards, Customer Care Viva Wyndham Tangerine
The convenience of the beach access and view was amazing.
Dear customer, We really appreciate your review published. We are grateful for your remarks and especially we are happy to know that you had a great Stay at our Resort and you liked our amazing view. Thank you for visiting our Viva Wyndham Tangerine and please do not forget that we will be pleased to welcome you back anytime. Best regards, Customer Care Viva Wyndham Tangerine
Dear Customer, We are so grateful for the score that you've given us. Do not forget that we will be pleased to welcome you back anytime. Customer Care Viva Wyndham Tangerine
The beach was absolutely beautiful. The place was just too crowded and under staff. The room was clean , the bathroom was done poorly, when you showered, the water did not go down and the water was just everywhere. Food was okay- if you are looking for a loud, alive place, this is the place for you. Dominican music all day- which I did love- and Dominican food.
Dear guest, Thank you for the review regarding your recent stay at our property. We are sorry your experience did not meet your expectations. Your comments will help us evaluate our amenities and services. Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit in Cabarete. Kind regards, Customer Care Viva Wyndham Tangerine
Resort is steps from the beach. Dinner staff are the best
Dear customer, We really appreciate your review published about our Viva Wyndham Tangerine. We are grateful for your remarks and especially we are happy to know that you had a memorable Stay at our Resort. Please do not forget that we will be pleased to welcome you back anytime. Best regards, Customer Care Viva Wyndham Tangerine
Dear guest, We appreciate the time you dedicated to write your remarks about your stay at our hotel. We regret not having been able to fulfill your expectations. Thank you for choosing to stay with us. Kind regards, Customer Care, Viva Wyndham Tangerine