The housekeeping staff would talk very loud in the hall early in the morning. The doors are very loud to open and shut. So any one coming in at 3:00 A.M. and walking down an un carpeted hall was very disturbing. The large trucks parked right outside my window were very loud early in the morning loading and banging things.The safe was broken.
It was close to shopping. I requested clean towels 3 times and never received them.
Good Access to road system Room condition poor. Door out of line with frame diificult to open and close
Paid extra for fireplace room but fireplace did not work.
Clean, nice staff, good location. Definitely would Che knout again if in area.
How nice the people working there were. Everyone was extremely Nice!
The bed was comfortable enough but the hide a bed mattress was terrible, even by hide a bed standards.
Great breakfast, helpful staff, lotsa perks (newspapers, popcorn, wine for purchase, etc. )
Very noisy all night long fight next to a very busy street and the room was next to a stairwell so I could here every footstep
Black mold in tub area, bed old and worn out.would not let my dog stay here again
Pretty good breakfast, more than I expected. Nice facility.
Best Western Plus Placerville Inn is located within a few miles (5 km) of El Dorado County Historical Museum and El Dorado County Fairgrounds. This 106-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
For your convenience, breakfast is served for a fee each morning.
Guests can expect 27-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sofa beds, sitting areas, and refrigerators are also available.
Guests staying at Best Western Plus Placerville Inn enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking and a free casino shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
The housekeeping staff would talk very loud in the hall early in the morning. The doors are very loud to open and shut. So any one coming in at 3:00 A.M. and walking down an un carpeted hall was very disturbing. The large trucks parked right outside my window were very loud early in the morning loading and banging things.The safe was broken.
It was close to shopping. I requested clean towels 3 times and never received them.
Thank you for your feedback. We are sad to see you did not enjoy your recent stay with us. We take great pride in providing clean, comfortable rooms to all of our guests and would like to apologize that your experience was not up to that standard. We will address these concerns with our staff to ensure all our guests are receiving exemplary service. On behalf of our entire staff, please accept my sincerest apology for not exceeding your expectations. We hope you will give us a chance to earn your business back in the future. Sincerely, Charlie Gaspar General Manager
Thank you for your feedback! We are glad to see you enjoyed your stay with us and are looking forward to seeing you again soon! Sincerely, Charlie Gaspar General Manager
Good Access to road system Room condition poor. Door out of line with frame diificult to open and close
Brian, Thank you for your feedback! We are sad to see you did not enjoy your stay with us and have since fixed the issue with the door. We want to thank you for bringing it to our attention so we could get it fixed prior to any other guests being placed in the room. We pride ourselves on providing clean, comfortable rooms to all our guests. On behalf of our entire staff, please accept my sincerest apology for not exceeding your expectations. This is not the norm. We hope you will give us a chance to earn your business back in the future. Sincerely, Charlie Gaspar General Manager
Paid extra for fireplace room but fireplace did not work.
Thank you for your feedback. We have checked the fireplaces and they are all in working condition, however the directions may not be the easiest to follow so we will look at another way to make it easier for our guests so they do not experience this problem. We encourage you to call the front desk if something is not working so we can help fix the issue. On behalf of our entire staff, please accept my sincerest apology for not exceeding your expectations. We hope you will give us a chance to earn your business back in the future. Sincerely, Charlie Gaspar General Manager
Clean, nice staff, good location. Definitely would Che knout again if in area.
Thank you for your feedback! We are glad to see you enjoyed your stay with us and are looking forward to seeing you again soon! Sincerely, Charlie Gaspar General Manager
Thank you for your feedback. We are sad to see you did not enjoy your stay with us and hope to improve ourselves to better meet your needs in the future. On behalf of our entire property, please accept my sincerest apology for not exceeding your expectations. We hope you will give us a chance to earn your business back in the future. Sincerely, Charlie Gaspar General Manager
Thank you for your feedback! We are glad to see you enjoyed your stay with us and are looking forward to seeing you again soon! Sincerely, Charlie Gaspar General Manager
Thank you for your feedback! We are glad to see you enjoyed your recent stay with us and are looking forward to seeing you again soon! Sincerely, Charlie Gaspar General Manager
How nice the people working there were. Everyone was extremely Nice!
Thank you for your feedback! We are glad to see you enjoyed your stay with us and are looking forward to seeing you again soon! Sincerely, Charlie Gaspar General Manager
I apologize for the noise issues you encountered here during your stay. I will make sure to pass this along to my team and properly address the noise complaints. Thank You for your feedback.