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Recent guest reviews

We were super excited for spring break found emerald resorts (Top of The Gulf) online pictures were nice and the price was fair so we booked it. We choose a room/studio condo with 2 queen beds but when we arrived we got a queen bed and a sleeper sofa. I called the desk to inquire about my reservation and was told they do not guarantee beds only sleeping space for the number of occupants. I was extremely puzzled as while I was looking through the site several of their rooms/condos state the beds available. She then proceeded to tell me that a sleeper sofa is a queen bed or equivalent to it. At this point I was beyond pissed but I did not want to ruin the trip I asked for a different room and was told nothing else was available. Frustrated and defeated I gave up and said we would make do not two days into our trip did the air conditioner die. Yay super exciting(not) close to 80degrees on the 6th floor was no fun so we called maintenance at 10am on Tuesday. Maintenance shows up on Wednesday and determines the air conditioner is done for so they facility now has to relocate us. The front desk calls me and tells me they can move us to a bungalow however we would loose the amenities we payed for, I respectfully declined stating I paid for those amenities I deserve them. They said we have a room at a different location with amenities but you have to pay extra I said absolutely not so they magically found a room with 2 beds in our building. It was so frustrating Never again!!!!!

Perfect location. Great access to the beach and within walking distance to a lot of different places. Will definitely book with them next time we go down

When i first arrived at the hotel, i was told that I needed to go to another hotel to pick up my parking pass and room code and then return before I could even get on the property. Once this was done, the room code didn't even work. Then I found that the shower was broken and when that was fixed, l found that the tub wouldn't drain. On the night before my last night, the seal under the door failed and caused a serious noise problem (from the wind ) - this was never fixed. Worst hotel experience ever!

The overall trip was nice, it was a little mini vacation for the kids before school start back. The room itself could have been better....it was real old and could use much updating. It was not what I expected at all. The location was great we were able to walk to the beach from the room and my kids enjoyed that and they enjoyed the pool.

WELL FIRST OF ALL THE STAFF WERE VERY NICE. LOCATION WAS GREAT. HOWEVER THIS PARTICULER ROOM WAS REAL OUT OF DATE, WITH MOLD IN SEVERAL AREAS. WE SPOKE TO OTHERS AND DID GET TO SEE THE SAME ROOMS. THEIR ROOMS WERE MUCH NICER AND AT A LOWER RATE [...] I WOULD MOST LIKLEY NOT STAY WITH THEM AGAIN.

a total disaster,had to pay $122. more than expected,1 full size bed W/ahideabed that was torn up & the a.c. wasn't working right I tried getting someone on the phone that 1stnite!!no comforter or spread on the bed & the rugs were filthy,but someone came took them outof the room because there wasn't any to replace with. the room needs work before it's rented again!! the lady came to the room & can confirm

Room was very nice with 2 beds as well as a sofa bed. There was a small amount of mold on the shower curtian but otherwise room was clean and well maintained. Pool was nice and clean and beach access was convenient. Check in was a bit difficult as the management for the condo is not on site and is handled by several different offices. During stay there is no daily cleaning - towels are exchanged late in the day but you are responsible for taking out trash other general maintenance. Also, you are provided 1 garbage bag and roll of toilet paper - any additional needs must be purchased.

Location was great if you like Club LaVela and Spinnaker. We were right next to Moondrifter which is next door to those clubs. A quick drive to Pineapple Willy's and Walmart. Nothing fancy, but it was clean. Our refrigerator was overheated, but we turned it down to medium and it started working eventually, and the A/C ran loudly. No need for an alarm clock! But, overall, I'd stay there again. The staff was friendly, and we had a great time!

View of Gulf was breathtaking! Staff was friendly. Pool is large and kiddie pool is available. Need more luggage carts.

The room wasn't as clean as I'm use too. There was ice cream left in the frezer from the last occupy. Bath towels were old with tears in them. The glasses for us to use were all dirty ( they all had dried up brown spots on them). I had to pay $122 for parking and cleaning which to me was a rip off since they don't care to clean it good. I even had to take out my own trash. What's the $122 really for???? They only gave us a half of roll of toilet paper so u need to pack your own.We were only there for 2 nites but there were 2 women and we need our tissue. We didn't get fresh towels until late afternoon. My mother took me to this hotel when I was young and I loved it. I'm 40 now and was disappointed on how they let it get. Spend the money to repair it and get a better cleaning service.

very convient location, right on beach, however next door to Club Lavella, very noisy at night.

It was great. The room was very clean! Although the room was not ready upon check in, i still have no complaints. I would visit this hotel again anyday!

So the hotel is right next to the nightclubs La Vela and Spinnaker, but there is another building in between that blocks the majority of the noise. The beach was great and the pool was mildly warmer than the ocean. One of the keys to our hotel did not work and because our leasing office was not on site, there wasn't a convenient solution. Thus, we had to do some creative key passing throughout the night life scene, but it wasn't too bad. The room was very clean and the staff made sure to keep us supplied with clean towels. All in all, not a bad condo for the weekend.

Great quick trip to beach. Good Value, We were there for fun in the sun only. The room was adequate, if we stayed longer we would want a bigger room. Everything worked out.

When we first arrived the Key was not ready. We had to wait an hour for the lady to go make a key at the store. The room was not as clean as I would have expected and the window was not sealed properly and made a load hisiing noise the entire time.

Had everything we asked for with a great location. No complaints. Would possibly be rated higher, but is the only hotel I've been at on the strip with no other comparison. However, was a great view, nice beds, couch and mini kitchen and clean bathroom. Definitely going to return.

nice condo for the price i would go back again right onthe beach

When we arrived in Florida I called the 800 number to get directions to the hotel. We were told where it was located. When we arrived at the hotel we expected to find a front desk for checkin. That was not the case. The person in the office said we had to checkin at another location next to the hotel. We walked to that location, stood in line and were told we were at the wrong location. We needed to go to the Basic Management office located off of the property. When we finaly found the office, it was closed. Yes it was 7pm, but I had just talked to someone and they didn't say anything about checking in offsite and that they closed at 7pm. We followed the directions and used the phone. We got in the lock box and got our room key. Then we went to our room. We never had any contact with anyone from basic management. The room was great, the pool was great, the ocean was great. We stayed 2 days. We left early in the morning so we went back to the basic management office and they were closed. We used the phone and got a code so we could drop our key in the lock box.

S. Thomas Dr. Panama City Beach FL

Hotel highlights

  • Walking distance to Ripley's Believe It or Not and WonderWorks
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Laundry facilities

This condo places you within a 15-minute stroll of popular sights such as Ripley's Believe It or Not and WonderWorks. The 2 rooms at this 3-star condo building include kitchenettes, refrigerators, and microwaves.


Rooms

The condo is individually decorated and features a kitchenette with a refrigerator, a microwave, a stovetop, and a dishwasher. A TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. Other standard amenities include a coffee maker and an ironing board.


Property features

At this condo, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. Self parking is available for USD 25.00 per stay. Other amenities at this beach condo building include laundry facilities, barbecue grills, and a vending machine.

Room options

Basic Studio Suite

Queen 1 | Sleeps 2

Guest reviews for Top of the Gulf by Emerald View Resorts

Everyone (1) Couples (4) Family (7) Friends (4) Other (2)
2
Everyone

We were super excited for spring break found emerald resorts (Top of The Gulf) online pictures were nice and the price was fair so we booked it. We choose a room/studio condo with 2 queen beds but when we arrived we got a queen bed and a sleeper sofa. I called the desk to inquire about my reservation and was told they do not guarantee beds only sleeping space for the number of occupants. I was extremely puzzled as while I was looking through the site several of their rooms/condos state the beds available. She then proceeded to tell me that a sleeper sofa is a queen bed or equivalent to it. At this point I was beyond pissed but I did not want to ruin the trip I asked for a different room and was told nothing else was available. Frustrated and defeated I gave up and said we would make do not two days into our trip did the air conditioner die. Yay super exciting(not) close to 80degrees on the 6th floor was no fun so we called maintenance at 10am on Tuesday. Maintenance shows up on Wednesday and determines the air conditioner is done for so they facility now has to relocate us. The front desk calls me and tells me they can move us to a bungalow however we would loose the amenities we payed for, I respectfully declined stating I paid for those amenities I deserve them. They said we have a room at a different location with amenities but you have to pay extra I said absolutely not so they magically found a room with 2 beds in our building. It was so frustrating Never again!!!!!

By , from Michigan on Apr 7, 2018

Review comment responded on Apr 10, 2018

We are sorry that you misunderstood. None of our properties at The Top of the Gulf are advertised as anything but a studio. We do not have any units there larger than that. We did find you a comparable room and are sorry that your air conditioner did not work and this affected your trip. We hope that you visit our beautiful beaches again and find a great place to stay.

5

great little getaway

Couples

Perfect location. Great access to the beach and within walking distance to a lot of different places. Will definitely book with them next time we go down

By on Oct 20, 2015

1

terrible experience.

Singles

When i first arrived at the hotel, i was told that I needed to go to another hotel to pick up my parking pass and room code and then return before I could even get on the property. Once this was done, the room code didn't even work. Then I found that the shower was broken and when that was fixed, l found that the tub wouldn't drain. On the night before my last night, the seal under the door failed and caused a serious noise problem (from the wind ) - this was never fixed. Worst hotel experience ever!

By on Sep 21, 2015

3

family trip

Families

The overall trip was nice, it was a little mini vacation for the kids before school start back. The room itself could have been better....it was real old and could use much updating. It was not what I expected at all. The location was great we were able to walk to the beach from the room and my kids enjoyed that and they enjoyed the pool.

By on Aug 12, 2015

2

location

Couples

WELL FIRST OF ALL THE STAFF WERE VERY NICE. LOCATION WAS GREAT. HOWEVER THIS PARTICULER ROOM WAS REAL OUT OF DATE, WITH MOLD IN SEVERAL AREAS. WE SPOKE TO OTHERS AND DID GET TO SEE THE SAME ROOMS. THEIR ROOMS WERE MUCH NICER AND AT A LOWER RATE [...] I WOULD MOST LIKLEY NOT STAY WITH THEM AGAIN.

By on May 2, 2011

1

condo

Families

a total disaster,had to pay $122. more than expected,1 full size bed W/ahideabed that was torn up & the a.c. wasn't working right I tried getting someone on the phone that 1stnite!!no comforter or spread on the bed & the rugs were filthy,but someone came took them outof the room because there wasn't any to replace with. the room needs work before it's rented again!! the lady came to the room & can confirm

By on Apr 26, 2011

3

great location for price

Families

Room was very nice with 2 beds as well as a sofa bed. There was a small amount of mold on the shower curtian but otherwise room was clean and well maintained. Pool was nice and clean and beach access was convenient. Check in was a bit difficult as the management for the condo is not on site and is handled by several different offices. During stay there is no daily cleaning - towels are exchanged late in the day but you are responsible for taking out trash other general maintenance. Also, you are provided 1 garbage bag and roll of toilet paper - any additional needs must be purchased.

By on Sep 7, 2010

3

no frills, but good location

GetawayWithFriends

Location was great if you like Club LaVela and Spinnaker. We were right next to Moondrifter which is next door to those clubs. A quick drive to Pineapple Willy's and Walmart. Nothing fancy, but it was clean. Our refrigerator was overheated, but we turned it down to medium and it started working eventually, and the A/C ran loudly. No need for an alarm clock! But, overall, I'd stay there again. The staff was friendly, and we had a great time!

By on Jun 30, 2010

3

good for the price

Singles

View of Gulf was breathtaking! Staff was friendly. Pool is large and kiddie pool is available. Need more luggage carts.

By on Jun 27, 2010

2

nice location but not too pretty on the

GetawayWithFriends

The room wasn't as clean as I'm use too. There was ice cream left in the frezer from the last occupy. Bath towels were old with tears in them. The glasses for us to use were all dirty ( they all had dried up brown spots on them). I had to pay $122 for parking and cleaning which to me was a rip off since they don't care to clean it good. I even had to take out my own trash. What's the $122 really for???? They only gave us a half of roll of toilet paper so u need to pack your own.We were only there for 2 nites but there were 2 women and we need our tissue. We didn't get fresh towels until late afternoon. My mother took me to this hotel when I was young and I loved it. I'm 40 now and was disappointed on how they let it get. Spend the money to repair it and get a better cleaning service.

By on Apr 12, 2010

Top of the Gulf by Emerald View Resorts

8817 S. Thomas Dr., Panama City Beach, FL 32408
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