Skip to main content
Beginning of main content

Recent guest reviews

When the property will remodeling it will fantastic

Clean, safe, and comfortable Check in starts at 4 but couldn't get out room for over an hour

Nothing

The only good thing that can be said about this place is the staff. All of the employees were very friendly. Really the employees were the only good thing. The hotel itself is a dump. I do understand that the new owners are aware and have plans to take all the buildings down one at a time.

We enjoyed the room and resort. They are working on making upgrades and also getting fully staffed & running after the COVID shutdown. I would recommend this place overall. We are a family of 4 with 2 kids under 12.

large room , small TV... clean , everything worked. Full size beds (smaller than queen) no cleaning service, (said because of covid) had to re-use towels. Liked the boardwalk. beach access good. overall ok for the price.

Great location, cheap rates, friendly staff, very clean! The only problem we had was it was bike week and we didn't know it until we got down there. After the first day they made us move our car to another parking lot about 3 blocks away so the motorcycles could park in our spot.

It was cheap

The hotel is in poor condition and has no upkeep. Paint was prolong, elevator was broken, ceiling was water damaged and the outside balcony was black with dirt and the under edge of the roof was falling off. The soap dispensers were not working in the room unless you pounded them to get a drop. The checking was 6 people deep with 1 person at the desk. She was extremely nice. The rest of the staff said good morning and smiled if you spoke first but they looked overworked and had to share the elevator for trash and dirty linen with us guests. They didn’t seem to have any management support. The little food court was outrageously expensive. We pain 19$ for 2 waters, 2 small yogurts and a coffee. The coffee was horrible. This hotel has a lot of potential and the staff too. It needs some TLC to restore it to livable condition and a place where people are not only comfortable to stay but the staff are proud to work.

Room was basic old furniture...old tv didn't work properly...window didn't open... didn't feel like the beach. Bathroom ultra small..

S Thomas Dr Panama City Beach FL

Hotel highlights

  • Steps from Thomas Drive
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Boardwalk Beach Hotel places you next to Thomas Drive and within 2 miles (3 km) of other popular attractions like Ripley's Believe It or Not. This 320-room hotel welcomes guests with 2 outdoor pools, a private beach, and free self parking.


Dining

Enjoy dining at one of 2 onsite restaurants including Food Court, which specializes in American cuisine.


Rooms

All 320 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.


Property features

At Boardwalk Beach Hotel, guests have access to a private beach, 2 outdoor pools, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this beach hotel include a conference center, an arcade/game room, and a convenience store.

Room options

1st Floor, Tides 2 Double Beds Beachside with Patio

2 Double Beds | Sleeps 4

Dunes 2 Queen Beach View Suite

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Tides 2 Double Beds Beachside with Futon Bunk

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Dunes Double Gulf Side

2 Double Beds | Sleeps 4

Guest reviews for Boardwalk Beach Hotel

Everyone (29) Couples (8) Family (16)
3
Everyone

By on Nov 10, 2021

Review comment responded on Nov 15, 2021

Dear Jakhongir I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I would like to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. Please contact me If there is anything further I can do, Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Director Of Guest Services Royal American Hospitality Inc.

4
Family

When the property will remodeling it will fantastic

By on Oct 18, 2021

Review comment responded on Oct 20, 2021

Dear Hipolito I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. Please contact me If there is anything further I can do, Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Director Of Guest Services Royal American Hospitality Inc.

4
Family Family with small children

Clean, safe, and comfortable Check in starts at 4 but couldn't get out room for over an hour

By on Oct 16, 2021

Review comment responded on Oct 20, 2021

Dear Rebecca I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. Please contact me If there is anything further I can do, Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Director Of Guest Services Royal American Hospitality Inc.

1
Family with small children

Nothing

By on Sep 4, 2021

Review comment responded on Sep 17, 2021

Dear Harvey I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I would like to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. Please contact me If there is anything further I can do, Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Director Of Guest Services Royal American Hospitality Inc.

5
Everyone

By on Aug 15, 2021

2
Family with small children

The only good thing that can be said about this place is the staff. All of the employees were very friendly. Really the employees were the only good thing. The hotel itself is a dump. I do understand that the new owners are aware and have plans to take all the buildings down one at a time.

By on Jul 15, 2021

Review comment responded on Aug 13, 2021

Dear Mr. / MS I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I would like to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. If there is anything further I can do, please feel free to reach out. Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Director of Guest Services Royal American Hospitality Inc

4
Family with small children

We enjoyed the room and resort. They are working on making upgrades and also getting fully staffed & running after the COVID shutdown. I would recommend this place overall. We are a family of 4 with 2 kids under 12.

By on Jun 18, 2021

Review comment responded on Jun 18, 2021

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. If there is anything further I can do, Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

4
Everyone

By on May 29, 2021

Review comment responded on Jun 17, 2021

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel.. If there is anything further I can do, Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

4
Partner Couples

large room , small TV... clean , everything worked. Full size beds (smaller than queen) no cleaning service, (said because of covid) had to re-use towels. Liked the boardwalk. beach access good. overall ok for the price.

By on May 24, 2021

Review comment responded on Jun 17, 2021

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel.. If there is anything further I can do, Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

5
Everyone

By on May 11, 2021

Review comment responded on Jun 17, 2021

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. If there is anything further I can do, Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

url importing http://www.orbitz.com/Panama-City-Beach-Hotels-Boardwalk-Beach-Hotel.h896638-p2.Hotel-Reviews
There was an error importing /Panama-City-Beach-Hotels-Boardwalk-Beach-Hotel.h896638-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Panama-City-Beach-Hotels-Boardwalk-Beach-Hotel.h896638-p2.Hotel-Reviews

Frequently asked questions