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Recent guest reviews

This room is what I expected at this price point. No major issues.

Great views. Decent room. The restaurant was closed. No wifi. First couple of nights were quiet, but the last two people were talking at the top of their lungs until 2am. Had to leave early that last night because of it.

Internet didn't work which I only needed for 10 minutes for work so no big deal but just a little annoying.

Payed almost 1,000 for one night. My doors in the room would not even lock. No other rooms available. I put a chair against the door. Rude and uncaring staff. Breakfast not included. Will not be returning, ever.

Either orbitz or the property messed up my moms after midnight check in. When my mom showed up, after driving for 12 hours, the hotel had marked her as a no show. They told her that I had to call Orbitz to cancel the room so that they could re-book it. When I called orbitz they confirmed that I should have had a after midnight check in and when orbitz tried to call the hotel, they did not answer. I booked my mom another hotel because orbits could not reach this one. A few days later I was told that the hotel refused to refund my room. While orbitz was trying to reach the hotel, my mom witnessed several guest complaining about the cleanliness of the hotel and the rooms. I’d not the recommend this property to anyone.

It was ok, nothing special but had some fun. Probably won't go back for the price

Except the location, this hotel has very poor condition, no trash can in the room neither in the bathroom. Basic cleanliness is not met, room floor, bathroom are not dirty. Don't recommend.

Great location and the boardwalk area is very nice.

This property hasn’t been updated since 1980. I had receptacles falling from the wall. A window that wouldn’t close. The cheap flooring was coming undone. The staff was rude and when I had issues with parking their solution was to park off site.

Did not like the check-in took an hour. Room wasn’t clean had a few bugs. Bathroom was even worse. I wouldn’t stay here again

Great deal and so close to the beach. The dolphins in the morning playing was worth it alone.

Very small room dated ppl yelling outside bbbbbbbbbbbbbbbbbbbbbbbbb

Bed feels like you’re sleeping on the floor. Very uncomfortable. All the blankets had stains all over them. It was on the beach so that was a plus.

Pretty nice location. Took a bit longer than expected to check-in but overall satisfactory.

Right on the beach! Best price on the strip. 2 miles from fishing pier.

The hotel is right by beach which is a plus but the hotel it self was not clean to me.

Do yourself a favor, spend a few more dollars or if like us booked a last minute hotel, just stay at a motor inn. Over 2 hours to check in on Friday night. 6pm check-in, really? It was 8:30 when we got checked in after arriving at 6:10. Line was out the door. Wasted all evening. Hotels is old and shows its age. It is on a nice part of the beach but that is all its got going for it.

S Thomas Dr Panama City Beach FL

Hotel highlights

  • Walking distance to Ripley's Believe It or Not and WonderWorks
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Boardwalk Beach Hotel places you within a 15-minute stroll of popular sights such as Ripley's Believe It or Not and WonderWorks. This 320-room hotel has 2 outdoor pools along with a private beach and 2 restaurants.


Dining

Enjoy dining at one of 2 onsite restaurants including Food Court, which specializes in American cuisine. For your convenience, a continental breakfast is served each morning for a fee.


Rooms

All of Boardwalk Beach Hotel's 320 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

At Boardwalk Beach Hotel, guests have access to a private beach, 2 outdoor pools, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this beach hotel include a conference center, an arcade/game room, and an ATM.

Room options

1st Floor, Tides 2 Double Beds Beachside with Patio

Full 2 | Sleeps 4

Dunes 2 Queen Beach View Suite

Queen 2 | Sleeps 6

Dunes Double Gulf Side

Full 2 | Sleeps 4

Dunes Double Gulf Side with Futon Bunk

Full 2 | Sleeps 6

Guest reviews for Boardwalk Beach Hotel

Everyone (68) Couples (1) Family (7)
4
Friends

This room is what I expected at this price point. No major issues.

By on Oct 14, 2019

2
Everyone

By on Sep 15, 2019

Review comment responded on Oct 2, 2019

Dear Mr. / MS I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I would like to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. Please contact me in reference to rebooking for a future date. If there is anything further I can do, please do not hesitate to contact me. Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

4
Everyone

By on Sep 9, 2019

Review comment responded on Sep 11, 2019

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. Please contact me in reference to rebooking for a future date. If there is anything further I can do, please do not hesitate to contact me. Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc

3
Everyone

Great views. Decent room. The restaurant was closed. No wifi. First couple of nights were quiet, but the last two people were talking at the top of their lungs until 2am. Had to leave early that last night because of it.

By on Sep 8, 2019

Review comment responded on Oct 3, 2019

Dear Guest I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I would like to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. Please contact me in reference to rebooking for a future date. If there is anything further I can do, please do not hesitate to contact me. Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

3
Everyone

Internet didn't work which I only needed for 10 minutes for work so no big deal but just a little annoying.

By on Aug 10, 2019

Review comment responded on Aug 28, 2019

Dear oil I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I would like to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. Please contact me in reference to rebooking for a future date. If there is anything further I can do, please do not hesitate to contact me. Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

2
Families Families

Payed almost 1,000 for one night. My doors in the room would not even lock. No other rooms available. I put a chair against the door. Rude and uncaring staff. Breakfast not included. Will not be returning, ever.

By on Jul 7, 2019

Review comment responded on Aug 21, 2019

Dear Ms. Maria I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I would like to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. Please contact me in reference to rebooking for a future date. If there is anything further I can do, please do not hesitate to contact me. Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

1
Families Families

Either orbitz or the property messed up my moms after midnight check in. When my mom showed up, after driving for 12 hours, the hotel had marked her as a no show. They told her that I had to call Orbitz to cancel the room so that they could re-book it. When I called orbitz they confirmed that I should have had a after midnight check in and when orbitz tried to call the hotel, they did not answer. I booked my mom another hotel because orbits could not reach this one. A few days later I was told that the hotel refused to refund my room. While orbitz was trying to reach the hotel, my mom witnessed several guest complaining about the cleanliness of the hotel and the rooms. I’d not the recommend this property to anyone.

By on Jul 6, 2019

Review comment responded on Aug 23, 2019

Dear Mr. / MS I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I would like to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. Please contact me in reference to rebooking for a future date. If there is anything further I can do, please do not hesitate to contact me. Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

3
Family with small children Friends

It was ok, nothing special but had some fun. Probably won't go back for the price

By on Jul 1, 2019

Review comment responded on Aug 23, 2019

Dear Dana I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. Please contact me in reference to rebooking for a future date. If there is anything further I can do, please do not hesitate to contact me. Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

1
Families

Except the location, this hotel has very poor condition, no trash can in the room neither in the bathroom. Basic cleanliness is not met, room floor, bathroom are not dirty. Don't recommend.

By , from Atlanta on Jun 18, 2019

Review comment responded on Jun 18, 2019

We are sorry to hear that your time with us did not meet your expectations. Our staff works hard daily to better the service we offer our guests. Thank you for taking the time and informing us.

3
Everyone

Great location and the boardwalk area is very nice.

By on May 13, 2019

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