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Recent guest reviews

As expected. Property was kept nice and clean. Staff was friendly and accommodating.

Great staff. Very clean property. Convenient location. Shuttle service to Old Town every hour most of the day. Return shuttle same way. Just an over all good place.

Actual room is built nice, and nice bathroom. No weird smell in the room, and hallways. All very clean.

We stayed here thinking it wouldn't be as loud or pricey as it would be around the downtown area. The staff was helpful but the property and especially the rooms are aged, particularly in comparison to the many other more updated hotels on the island. Most of the outlets in our room didn't work and the walls were super thin so we could hear everything the room next door was watching/saying. Would not return.

Staff was awesome everything clean and organized nice

The front desk was professional and friendly. The rooms were like a hotel room you could here your guests next door. Pool was nice could have used more chlorine. Customer care was very good.

The staff were excellent in helping us plan our visit there

Hotel is not to the quality of other doubletrees I’ve stayed in. Also you will be charged the resort fee later that is not part of the room fee that you pay on Orbitz.

I like the price of this hotel and that it has a shuttle bus to Duval Street. I didn’t like the smell in the room. It smelled bad. I sprayed perfume to try to cover it up.

The property is nice but could use an update in the pool area. Resurface the pool and new cushions on the furniture.

The property was a bit worn down but is typical of key west older resorts. The staff was aloof and just not as friendly as I would have hoped. Otherwise we loved our stay in Key West.

The property is beautiful!! But it needs updating stuff is just getting run down! Are ac didn’t work and had to wait till check in time at 3:00 to get a new room when we watched them check other people in. Most of the staff in the hotel are amazing

S Roosevelt Blvd Key West FL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Smathers Beach is within 2 miles (3 km) of DoubleTree Resort by Hilton Grand Key - Key West while other popular attractions such as Key West Harbour are within 3 miles (5 km). This 216-room, 3.5-star resort has a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

DoubleTree Resort by Hilton Grand Key - Key West's 216 rooms provide refrigerators, coffee makers, and free weekday newspapers. 40-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free local calls, ceiling fans, and laptop-compatible safes are also available.


Property features

Guests staying at DoubleTree Resort by Hilton Grand Key - Key West enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's limited parking, as well as a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 4

Room, Balcony, Pool View

1 King Bed | Sleeps 2

Room, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Studio Suite, 1 King Bed, Balcony

1 King Bed | Sleeps 4

Guest reviews for DoubleTree Resort by Hilton Grand Key - Key West

Everyone (28) Couples (3) Students (1) Family (8)
5
Partner Couples

As expected. Property was kept nice and clean. Staff was friendly and accommodating.

By on Jan 20, 2021

Review comment responded on Jan 21, 2021

Thank you

5
Partner Couples

Great staff. Very clean property. Convenient location. Shuttle service to Old Town every hour most of the day. Return shuttle same way. Just an over all good place.

By on Jan 15, 2021

Review comment responded on Jan 18, 2021

Thank you

3
Family

Actual room is built nice, and nice bathroom. No weird smell in the room, and hallways. All very clean.

By on Dec 18, 2020

Review comment responded on Dec 20, 2020

thank you

2
Family with small children

We stayed here thinking it wouldn't be as loud or pricey as it would be around the downtown area. The staff was helpful but the property and especially the rooms are aged, particularly in comparison to the many other more updated hotels on the island. Most of the outlets in our room didn't work and the walls were super thin so we could hear everything the room next door was watching/saying. Would not return.

By , from Jupiter, FL on Dec 2, 2020

Review comment responded on Dec 4, 2020

Sorry about your experience. Thank you for taking the time to ;let us know.

5
Everyone

Staff was awesome everything clean and organized nice

By , from At Petersburg Florida on Nov 26, 2020

Review comment responded on Nov 28, 2020

Thank you

4
Everyone

The front desk was professional and friendly. The rooms were like a hotel room you could here your guests next door. Pool was nice could have used more chlorine. Customer care was very good.

By , from Brick New Jersey on Nov 5, 2020

Review comment responded on Nov 6, 2020

Thank you for your gracious comments and we noted where we can make improvements.

4
Everyone

By on Sep 5, 2020

Review comment responded on Sep 14, 2020

Thank you

3
Everyone

By on Jul 28, 2020

Review comment responded on Jul 30, 2020

Thank you

5
Everyone

By on Jul 28, 2020

Review comment responded on Jul 28, 2020

Thank you

5
Family

The staff were excellent in helping us plan our visit there

By on Jun 21, 2020

Review comment responded on Jul 13, 2020

Thank you for your positive feedback. We hope you will return again soon.

DoubleTree Resort by Hilton Grand Key - Key West

3990 S Roosevelt Blvd, Key West, FL 33040
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