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DoubleTree Resort by Hilton Grand Key - Key West

3.5 out of 5.0
Overview Reviews Amenities & Policies
3990 S Roosevelt Blvd, Key West, FL
1-844-663-2269
4.0
out of 5
"Good!"
See all 171 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

The property is beautiful!! But it needs updating stuff is just getting run down! Are ac didn’t work and had to wait till check in time at 3:00 to get a new room when we watched them check other people in. Most of the staff in the hotel are amazing

Comfortable hotel with all the required amenities needed in Key West. The age is showing in some parts, the rooms are extremely noisy and also dark. We could hear the phone vibrating in the neighboring room, that's how poorly sound proofed the room was. The most unpleasant aspect of our stay was witnessing service staff get into full blown arguments with each other. They were screaming at each other and I heard accusations of lying, not working, and doing their job wrong. It was bad.

The hotel room is spacious. The bed is very comfortable. We saw very small bugs when we checked in. The shuttle runs every hour. It would be nice to have more frequent shuttles and the hotel is far from downtown.

Liked the shuttle to downtown Key West and the airport

Clean, Friendly, & comfy beds. With free shuttles to Duval street & the airport

Nice and quiet, beautiful location. Loved the iguanas by the pool!!

Just a short distance from the airport but with a good shuttle service to town.

This is a very old hotel that is sorely needs to be torn down. The rooms are dirty, with mold and missing and broken fixtures. This must’ve been a holiday inn at one time and it is Shirley not a Doubletree Inn hotel based on standard And conditions. The pool is nice however I was charged resort fees and this is no resort. I suggest that you stay away from this hotel it is extremely poor value the price charged.

First rate hotel. Great shuttle service, friendly staff and very nice on-site restaurant.

leakage on the bathroom ceiling, AC wasn't working well, The smell in the room was terrible, room service took some personal stuff thinking we had checked out (they apologize), but we didn't get everything back.

Great hotel! Great location! Free shuttle to Duval!

Gorgeous hotel with great staff and in the best location possible. We will definitely be staying here again in the future. Zero complaints!

Wow, a great front desk experience and a sweet room. Highly recommend

Room did not have refrigerator. We saw Little ants in the room. The HVAC system was very loud. Swimming was great, my kids utilized it.

Hotel is a mile away from the airport. The staff is kind to shuttle to and from the airport. We took advantage of the shuttle service into Duval as well. We liked the pool and the cookies and water were a bonus. The conceriage is helpful when looking for excursions or renting bicycles. The gym facility was a bit small, but it was fine for a few days. The breakfast was limited and a bit pricey. I would go back and consider staying here again.

3990 S Roosevelt Blvd Key West FL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport pick-up

DoubleTree Resort by Hilton Grand Key - Key West is a short distance from popular attractions such as Smathers Beach and South Beach. This 216-room, 3.5-star resort welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at the resort's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.


Rooms

Guests can expect to find 40-inch an LED TV with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free weekday newspapers.


Property features

Guests of DoubleTree Resort by Hilton Grand Key - Key West have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free shuttle from the airport to the hotel (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

One King Bed, Non-Smoking, Accessible

King 1 | Sleeps 2
from $152

Room, 2 Queen Beds, Balcony, Pool View

Queen 2 | Sleeps 4

Studio Suite, 1 King Bed, Balcony

King 1 | Sleeps 4

Room, Balcony, Pool View

King 1 | Sleeps 2

Suite, 1 King Bed (Roll-In Shower)

King 1 | Sleeps 2

Guest reviews for DoubleTree Resort by Hilton Grand Key - Key West

Everyone (33) Couples (62) Business (4) Students (1) Family (43) Friends (21) Other (6)
2
Families

The property is beautiful!! But it needs updating stuff is just getting run down! Are ac didn’t work and had to wait till check in time at 3:00 to get a new room when we watched them check other people in. Most of the staff in the hotel are amazing

By , from Grand Rapids MI on May 25, 2019

5
Everyone

By on May 16, 2019

3
Families

Comfortable hotel with all the required amenities needed in Key West. The age is showing in some parts, the rooms are extremely noisy and also dark. We could hear the phone vibrating in the neighboring room, that's how poorly sound proofed the room was. The most unpleasant aspect of our stay was witnessing service staff get into full blown arguments with each other. They were screaming at each other and I heard accusations of lying, not working, and doing their job wrong. It was bad.

By on May 10, 2019

4
Family with small children

The hotel room is spacious. The bed is very comfortable. We saw very small bugs when we checked in. The shuttle runs every hour. It would be nice to have more frequent shuttles and the hotel is far from downtown.

By on Apr 1, 2019

5
Partner Couples

Liked the shuttle to downtown Key West and the airport

By on Mar 28, 2019

3
Everyone

By on Mar 22, 2019

4
Families

Clean, Friendly, & comfy beds. With free shuttles to Duval street & the airport

By on Feb 28, 2019

5
Everyone

Nice and quiet, beautiful location. Loved the iguanas by the pool!!

By on Feb 5, 2019

3
Everyone

Just a short distance from the airport but with a good shuttle service to town.

By on Feb 5, 2019

1
Everyone

This is a very old hotel that is sorely needs to be torn down. The rooms are dirty, with mold and missing and broken fixtures. This must’ve been a holiday inn at one time and it is Shirley not a Doubletree Inn hotel based on standard And conditions. The pool is nice however I was charged resort fees and this is no resort. I suggest that you stay away from this hotel it is extremely poor value the price charged.

By on Jan 31, 2019

DoubleTree Resort by Hilton Grand Key - Key West

3990 S Roosevelt Blvd, Key West, FL 33040