Bar was closed Monday and Tuesday. Expensive for what you get. Food and drinks in house were way to expensive for what you get.
Nice hotel, near to (5 min) Publix, sombrero beach, curry hammock park, closed to key west...
Property had a nice location for Marathon. Parking was easily assessable. Hotel was close to Pigeon Key Tour. Staff was fine and friendly enough. The condition of the hotel was the main issue. This is NOT A Resort Experience, And It's Not Even Close. I know it's got to be very expensive to do, but this place NEEDS to replace the HVAC units in the rooms. They are ancient, LOUD, pump terrible amounts of HUMIDITY into the rooms, and ours couldn't cool us. We felt like we needed to shower every 30 mins. Bed covers were advertised as "LUXURY" they were SCRATCHY and un-breathable. We COULD'NT SLEEP there, it was just too uncomfortable and we tried. To the owners of the hotel, I think you would provide a much nicer experience if you would hire a technician to touch up all the scuffs and dings in the rooms, it would make it look much nicer in there. Invest in decent sheets and blankets. Get a halfway decent biscuit for the breakfast sandwiches. Get some real cornhole boards and not whatever those little terrible plastic excuses for ones are. Power wash well or if necessary resurface the pool area. Spend some money!
The property was clean and the staff were all very nice. Check in was easy. My only complaint is that the onsite restaurant is closed on Monday and Tuesday but there are plenty of other places close by to eat.
The property is a nice property in a very nice location.
I like that you have a bar on the property along with free parking! We love the pool area!
A very clean property that had everything we wanted. The staff was kind and professional. We loved the heated pool. I would definitely recommend this property
What I liked was the location and marina view. Although we did not eat at the restaurant because we wanted lunch and it was not open until 4pm. Having 2 pools and bikes to use was nice amenities. what I did not like was the inexperienced tired looking front desk girl. She took her time and was slow checking us in. Gave us a room that had a noisy air conditioner and refrigerator not working. Immediately we went to ask her for a different room. She said she can not do that because rooms are pre-assigned. A manager came and said the same thing to me. I said this is a deal breaker of coming back to this place. She finally changed our room. The next room wasnt' much better. Rattles in the A/C furnace room. Each room has one. weird. The bathroom door is glass barn door style. When someone goes to pee in middle night, light goes on and stays on see through door, which wakes me up. The bathroom door (barn style) does not shut properly so you can hear people peeing, pooping, etc. I like the regular doors. Oh boy- never stay here again.
Beautiful grounds, friendly staff, great location and boating amenities.
Great place Clean and comfortable Friendly staff, convenient location
Good Location, very clean, gorgeous water view.
Construction at facility caused window blocked with plastic and water shut off one day from 11AM to 4PM was very inconvenient. Should credit half a day rate.
Great place, great location, very clean. Best sunset ever this weekend
Great place, loved the rooms, highly recomended, friendly staff, will stay here again!
The Turtle Hospital is a short stroll from Faro Blanco Resort & Yacht Club, and other popular attractions like Pigeon Key Foundation are within a mile (2 km). This 125-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a marina, and 2 restaurants.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a bite to eat at the onsite restaurant or coffee shop/café. For your convenience, a continental breakfast is served for a fee on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The 125 accommodations feature a separate bedroom. Guests can expect to find 42-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, coffee makers, and free weekday newspapers.
Guests of Faro Blanco Resort & Yacht Club have access to a marina, 2 outdoor pools, and an outdoor pool. Self parking is offered for USD 11.25 per day. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a gym, conference space, and a 24-hour business center.
Bar was closed Monday and Tuesday. Expensive for what you get. Food and drinks in house were way to expensive for what you get.
Nice hotel, near to (5 min) Publix, sombrero beach, curry hammock park, closed to key west...
Thank you for staying with us! We look forward to seeing you again soon!
Thank you for staying with us!
Thank you so much for taking time to give us a great survey!!
Property had a nice location for Marathon. Parking was easily assessable. Hotel was close to Pigeon Key Tour. Staff was fine and friendly enough. The condition of the hotel was the main issue. This is NOT A Resort Experience, And It's Not Even Close. I know it's got to be very expensive to do, but this place NEEDS to replace the HVAC units in the rooms. They are ancient, LOUD, pump terrible amounts of HUMIDITY into the rooms, and ours couldn't cool us. We felt like we needed to shower every 30 mins. Bed covers were advertised as "LUXURY" they were SCRATCHY and un-breathable. We COULD'NT SLEEP there, it was just too uncomfortable and we tried. To the owners of the hotel, I think you would provide a much nicer experience if you would hire a technician to touch up all the scuffs and dings in the rooms, it would make it look much nicer in there. Invest in decent sheets and blankets. Get a halfway decent biscuit for the breakfast sandwiches. Get some real cornhole boards and not whatever those little terrible plastic excuses for ones are. Power wash well or if necessary resurface the pool area. Spend some money!
Thank you for taking time to provide feedback. We are actively addressing the noted concerns. I would like an opportunity to speak with you personally in regards to your stay if you have a moment to reach out.
The property was clean and the staff were all very nice. Check in was easy. My only complaint is that the onsite restaurant is closed on Monday and Tuesday but there are plenty of other places close by to eat.
Thank you for taking time to provide feedback and the lovely comments. We are actively addressing the noted concern with the restaurant hours. We look forward to seeing you again soon.
Thank you so much for taking your time to give us a nice review. We look very forward to seeing you again soon.
The property is a nice property in a very nice location.
Thank you so much for taking your time to give us a nice review. We look very forward to seeing you again soon.
Thank you so much for taking your time to give us a nice review. We look very forward to seeing you again soon.
I like that you have a bar on the property along with free parking! We love the pool area!
Thank you so much for taking your time to give us a nice review. We look very forward to seeing you again soon.
We appreciate your feedback. We are looking forward to our restaurant opening on a 7 day schedule again soon.