Room, 1 King Bed (Chic)
King 1 | Sleeps 2
from $129
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Banana Bay Resort & Marina
3.0 out of 5.0
3.3
out of 5
Average Guest Review
See all 129 reviews
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Recent guest reviews
They charged my card double and there is no way to get ahold of the front desk. So now I’m driving 3.5 hours back down to marathon to get my $500 back.
Very clean , up to date property in mid keys. Fair price . Have stayed several times always good . Nice big clean pool too!
Nice that they have free bikes. Breakfast is underwhelming. Staff is very nice and professional.
Great location and great staff. Nice place to watch the sunset and pool area was quiet.
Dockage and sunset. The resort makes you check out beach towels at the front desk...not very convenient.
Love the nautical decor, and you can see a beautiful sunset
Place was very relaxing the staff was very nice and helpful great customer service! We will be back to visit soon!
A nice hotel with great facilities and landscape. I greatly enjoyed my stay. Well locted
Check in was slow as housekeeping were understaffed. Did not do our room the second day there.
Hotel still recovering from Irma so grounds and some of the exterior areas were not in great shape but overall rooms were nice and comfortable. Staff was nice. Location good. Bars seemed to be out of certain popular beers and alcohol each time we went but there was plenty others to choose from.
The hotel was ok we relaxed over there for 2 nights and I will visit it next time again. The only issue I had was : I forgot my expensive short in the room I called the oparator he sad he will check and he will call me back but they never get back to me . I tried many times later after that to contact the manager but they know my number and they dont pick up. That's bad
We were very pleased overall. The room was comfortable, bed was really comfortable, very clean and spacious. The staff was very attentive. The pool was relaxing and convenient. The view from the room was perfect. Overall, we were very satisfied and would definitely recommend.
I was sold when I checked in. The staff was super friendly and welcoming. The lady that checked us in, Mary I believe her name was, deserves special recognition. Her kindness and hospitality was above and beyond, and a shining example to the younger girls working with her! Beyond that, the rooms were great. Some modern updates, beach themed, and very clean. Beds were very comfortable, rooms very spacious. It was quiet, even though there was supposedly a concert going on on the campus. I didn’t hear anything from my room, or the pool for that matter. Pool was big, very family friendly. Overall a very positive experience. If we come back to area, we will stay there again, and I highly recommend to anyone. The only downside was the apparent hurricane damage, but you could tell they were actively fixing it up and repairing, and I’m sure it won’t be too long before it’s all up and running 100% and the jacuzzi is ready again!
This is a beautiful hotel. The rooms are very nice, and the lanscaping is wonderful. The buildings are surrounded by greenery and the hotel has a small bar right on the water. A wonderful place to sit at night and think about how betufu the world can be
The front desk clerk (Hayley) was outstanding. She was very welcoming and generally concerned about getting us into our room ASAP. The room were lovely and very clean. The pool was very large and clean and inviting. We love the beach area even though it was very cool and windy.
Not the worst, not the nicest. Great location with beach bar.
Hotel highlights
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Pool bar
Banana Bay Resort & Marina places you within 3 miles (5 km) of popular attractions like Sombrero Beach and Seven Mile Bridge. This 59-room, 3-star hotel has a marina, a full-service spa, and free breakfast.
Dining
Free continental breakfast is included with your stay and awaits you each morning from 7:30 AM to 10:00 AM.
Rooms
Guests can expect to find free WiFi and 49-inch a TV with satellite channels. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and a ceiling fan.
Property features
Guests of Banana Bay Resort & Marina have access to a marina, a full-service spa, and an outdoor pool. You can take advantage of free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Other amenities at this spa hotel include outdoor tennis courts, free WiFi in public areas, and a meeting room.
Guest reviews for Banana Bay Resort & Marina
Friends
Business
Business Travelers
They charged my card double and there is no way to get ahold of the front desk. So now I’m driving 3.5 hours back down to marathon to get my $500 back.
Families
Very clean , up to date property in mid keys. Fair price . Have stayed several times always good . Nice big clean pool too!
Review comment
Diana Weber-General Manager responded on Jun 7, 2019
Thank you so much for your amazing review Anonymous Traveler. We are so happy you enjoyed your vacation and you appreciate the true beauty of the Florida Keys. The pool used to be the largest in the Keys. We truly hope to see you all back again real soon!
Families
Nice that they have free bikes. Breakfast is underwhelming. Staff is very nice and professional.
Review comment
Diana Weber-General Manager responded on Jun 4, 2019
Thank you so much Anonymous for your wonderful review. We are so happy you enjoyed your vacation in our little piece of paradise. We love to hear guest take out the bikes and explore the island. We hope to see you all back again real soon!
Families
Great location and great staff. Nice place to watch the sunset and pool area was quiet.
Review comment
Diana Weber-General Manager responded on Jun 4, 2019
Thank you so much Anonymous for your amazing review. The pool used to be the largest in the keys and the gardens around the pool make it very peaceful. The beach point bar is a great place to watch the sunset. We are so happy you explored the property and appreciate the beauty and had a great vacation. We look forward to seeing you all back again real soon!
Everyone
Review comment
Diana Weber-General Manager responded on May 3, 2019
Thank you so much for you amazing review Anonymous. We are so happy you enjoyed your vacation. We hope to see you all back again real soon!
Everyone
Review comment
Diana Weber-General Manager responded on Apr 22, 2019
Thank you so much for you amazing review Anonymous. We are so happy you enjoyed your vacation. We hope to see you all again soon!
Partner
Couples
Dockage and sunset. The resort makes you check out beach towels at the front desk...not very convenient.
Review comment
Diana Weber-General Manager responded on Mar 5, 2019
Thank you so much Anonymous for taking the time to letting us know how we can improve. We are working on a new towel stand for the pool. Its been raining and they moved them to the front desk and I agree. We are moving back to the pool. We are so happy you enjoyed your vacation and the Sunset at the Point Bar is pretty amazing. I think its the best in the Keys. We look forward to seeing you back again soon!
Families
Love the nautical decor, and you can see a beautiful sunset
Review comment
Diana Weber-General Manager responded on Feb 25, 2019
Thank you so much for the amazing review. We are so happy you enjoyed our little piece of paradise. We look forward to seeing you all back again real soon!
Families
Place was very relaxing the staff was very nice and helpful great customer service! We will be back to visit soon!
Review comment
Natasha Torna responded on Feb 14, 2019
Thank you for the kind words. We will be sure to pass them along to our staff. So happy to hear you will be returning to our little piece of paradise!
Everyone
Review comment
Diana Weber-General Manager responded on Apr 1, 2019
Amazing! Thank you so much for your wonderful review Anonymous. We are so happy you enjoyed your vacation in our little piece of paradise. We look forward to seeing you all again soon!
Banana Bay Resort & Marina
4590 Overseas Highway, Marathon, FL 33050Hotel Amenities
Hotel Area
Hotel Policies
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Hello Anonymous you were not charged double. You booked and put your card down when you booked the room. When you arrived you decided to split the room with your friend. Your card was already been charge charged prior to arrival so we had to refund your card and charge half to your friend. Which we did that day. Our bank refund within 24 hours on the other hand your bank did not refund immediate. So this is very unfair. You did not have to drive down and when you called you spoke with Katelyn and she told you that you had been calling the central reservation number not the hotel. You called the wrong number and Katelyn provided back up from Banana Bay within 10 minutes after you spoke to her showing you that your bank had not refunded. This is a very misleading review to guest and untrue.