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Beachbreak by the Sea

2.0 out of 5.0

Recent guest reviews

I have stayed at a By The Sea Resorts property for around twenty years and never had problems like this before. Check-in was awful. They had me booked in the wrong type of room for my family. The front desk person I dealt with has no idea what "hospitality" means. Not only was she rude and disrespectful, she was downright confrontational. She refused to tell me how to speak with her manager. She only said her manager was not currently on this property. After calling By The Sea Resorts toll free number, I was instructed to walk next door to Legacy By The Sea and speak to a manager. The manager was helpful and polite, exactly what you would expect a hotel manager to be. So, after driving 400 miles, dealing with hateful staff for awhile, talking to booking, walking to other hotels and talking with managers, paying an additional $200, we finally got into our room. The room was ok, fairly clean, one A/C did not work,the beds were never changed, I took the trash out, my daughter made the beds and we never got the room "cleaned". We had to beg for toilet paper. A staff member came by once a day and asked if we needed towels. We had to go get our dirty towels and swap with her. The day before we left a lady came in and emptied the trash I had taken out ten minutes earlier and she spread out any wrinkles my daughter left on the beds. She took the soiled towels and did not replace them with clean ones so our last day, no one had a wash cloth, hand towel or bath mat. We stayed Sun-Thur.

Room was not what I expected when we arrived. Staff was very friendly. However they're cleaning was very poor. There was mold and mildew you coming out the knob of the shower they switched us to a better room. Although he thought that room had a leak in the ceiling that night we did make a complaint and problem was fixed. Towel supply was low and beds were not changed as stated. I am sorry to say I will not be staying at this hotel again. Once again staff was very friendly just not very clean.

We got upgraded to a bigger room with a kitchen. Very nice. Had to request room service twice, had to talk to a manager, then someone came and did trash and towels. Low water pressure in shower. It has 4 floors no elevator. Pool was cold and hot tub was hot. Right on the beach. I would stay here again.

Desk service was very friendly. Room was clean and maid service was excellent. Great price and great place to stay. We will definitely be back

Hot tub was filled with partiers from sun up till sun down. At 7am one morning actually saw man throwing up in hot tub while staff were cleaning pool area!! Nothing was said. Witnessed staff actually encouraging public intoxication! NOT FAMILY FRIENDLY! WiFi was terrible I'm pretty sure it was from 2002!!

Staff was very friendly and accommodating. Rooms were clean and well maintained even though the hotel was an older facility. We would stay again

The hotel wasn't the nicest but it was clean and a great location!! I wouldn't suggest first floor by the pool if you are an early bird. I would def stay there again!

We stayed just one night as we were passing through from Louisiana to New Smyrna Beach and traveled along the gulf coast so we could check out towns for future visit when we could stay longer. We checked in after dark and when checking in I asked where our room was and she said 1 flight up and was told no elevator so I asked if we could be on the first floor because my husbands knees are bad. Well, what she didn't say was that the office was actually on the 2nd floor (ground level) and she proceeded to give me a room on the 1st floor (like I asked) which was even further down steps then going up the original flight was. I believe she knew what I meant by needing ground level but I think she thought I was just saying that because the 1st floor were ocean front which I didn't care about we just didn't want steps. Either way, after being aggravated about the steps we just took the room. We left early in the morning so no time to check out the rest of the facilities but it looked like a great place and the price was definitely worth the location.

Very pleased with the room, clean and spacious. The check out time was 10am - a bit unusual for hotels. We had to rush to check out. In rest we enjoyed our stay.

This is a nice place for the family on a budget. No everything is not perfect. I had a quirky door that was hard to open. And the pillows were like not having one, but they were clean and the staff was friendly. I saved a ton of money staying here. I shopped around and this place by far was the best bang for my buck. Nice location too. Right across from Golf world.

I love this place! Sits right on the beach and has a pool and hot tub also. Wifi not that good but for as old as this place is it is well maintained. The breakfast could be better and I hate that you have to walk to the sister hotel for it. I stay here every time I am in PCB.

Room was nice and clean view was perfect. Hotel location is perfect close to everything. My cons are House keeping never came. bed is very hard and ac is really loud. But overall I would recommend this hotel.

Never thought I could get a hotel right on the beach. It might not be a luxury hotel but the price for a hotel on the beach is great. Was worried about others reviews but once there rooms clean saw employees maintain the up keep of the hotel. People must be super picky. If your paying less than 100dls to have a room on the beach and expect luxury then go somewhere else. This place is was perfect for the price I paid for. Convenient, clean, and safe. Oh and the resteraunt right next to it was a plus. A bit pricey but all resteraunts there ran about the same price.

This facility was not what I anticipated and was overpriced for what you got: beach was okay-would not travel to this area again

The continental breakfast was nice. The rooms were clean and it had a nice beach. Parking is an issue, many nights we had to park across the busy street behind a convenience store in the over flow parking area. The hotel staff wasn't the friendliest and they were very cheap in the way they ran things (very limited towels, etc...).

In this day and age the Internet is very important to many individuals, sorry to say the Internet at this hotel was terrible. Other than that I had an enjoyable stay. The rooms were very nice. And the close proximity to the beach a plus

Some of the staff members were very rude and we where only there for 2 nights and getting fresh towels were an issues both nights. And if you are not able/prepared to take the stairs EVERY WHERE you go please do not stay at this facility.

Everything was great but internet outages was every here and there and no phone signal in the room. Had to exit my room to get a signal and check voicemails. Other than that, everything was great.

Great place right on the beach, great for on a budget but wanting to be on the beach. Only down fall is if you get there late May have to park across road behind some shops and walk.

Overall this hotel is a good value, although there are a couple of issues that need correcting. Pros: hotel is right on the beach with nice balcony views of the gulf convenience store just across the street friendly staff (maintenance helped air up our float!) clean room and facilities complimentary breakfast nice pool decent restaurant/bar on site Cons: parking is tight beds are kind of hard (she liked that, he didn't) walls are thin (hotel can be a little noisy, but that didn't really bother us) front desk understaffed loud music plays outside 24/7 (we loved the music but thought it should be turned off after the pool closes) Wi-fi wasn't good at all public hot tub was never hot. The major issue we had on our stay involved confusion about our room, which resulted in management entering our room after midnight without knocking first. Luckily we heard them before they came in and made them aware of our presence. We were promised a discount as a result but haven't received it yet. I'm attempting to receive this discount today, as the hotel told me I would need to go through the vendor to receive it.

Room options

Double Room, 2 Double Beds, Beachside

Full 2 | Sleeps 4

Double Room, 2 Double Beds, Kitchen, Beachside

Full 2 | Sleeps 4

Guest reviews for Beachbreak by the Sea

Everyone (15) Couples (37) Business (3) Family (15) Other (12) Friends (13)
2

used to be a great place to stay. now, not so much

Everyone

I have stayed at a By The Sea Resorts property for around twenty years and never had problems like this before. Check-in was awful. They had me booked in the wrong type of room for my family. The front desk person I dealt with has no idea what "hospitality" means. Not only was she rude and disrespectful, she was downright confrontational. She refused to tell me how to speak with her manager. She only said her manager was not currently on this property. After calling By The Sea Resorts toll free number, I was instructed to walk next door to Legacy By The Sea and speak to a manager. The manager was helpful and polite, exactly what you would expect a hotel manager to be. So, after driving 400 miles, dealing with hateful staff for awhile, talking to booking, walking to other hotels and talking with managers, paying an additional $200, we finally got into our room. The room was ok, fairly clean, one A/C did not work,the beds were never changed, I took the trash out, my daughter made the beds and we never got the room "cleaned". We had to beg for toilet paper. A staff member came by once a day and asked if we needed towels. We had to go get our dirty towels and swap with her. The day before we left a lady came in and emptied the trash I had taken out ten minutes earlier and she spread out any wrinkles my daughter left on the beds. She took the soiled towels and did not replace them with clean ones so our last day, no one had a wash cloth, hand towel or bath mat. We stayed Sun-Thur.

By , from Tennessee on Jul 23, 2017

Review comment responded on Aug 2, 2017

Thank you!

2

beautiful view ,nice set up from room 106.

Everyone

Room was not what I expected when we arrived. Staff was very friendly. However they're cleaning was very poor. There was mold and mildew you coming out the knob of the shower they switched us to a better room. Although he thought that room had a leak in the ceiling that night we did make a complaint and problem was fixed. Towel supply was low and beds were not changed as stated. I am sorry to say I will not be staying at this hotel again. Once again staff was very friendly just not very clean.

By on Jun 4, 2017

Review comment responded on Jul 9, 2017

Thank you!

4

great for the price.

Everyone

We got upgraded to a bigger room with a kitchen. Very nice. Had to request room service twice, had to talk to a manager, then someone came and did trash and towels. Low water pressure in shower. It has 4 floors no elevator. Pool was cold and hot tub was hot. Right on the beach. I would stay here again.

By , from Columbus, Georgia on May 27, 2017

Review comment responded on Jul 9, 2017

Thank you!

5

spring break 2017 wonderful place to stay

Everyone

Desk service was very friendly. Room was clean and maid service was excellent. Great price and great place to stay. We will definitely be back

By , from king on Mar 29, 2017

2

not family friendly terrible wifi

Everyone

Hot tub was filled with partiers from sun up till sun down. At 7am one morning actually saw man throwing up in hot tub while staff were cleaning pool area!! Nothing was said. Witnessed staff actually encouraging public intoxication! NOT FAMILY FRIENDLY! WiFi was terrible I'm pretty sure it was from 2002!!

By , from US on Mar 19, 2017

4

pleasantly surprised

Families

Staff was very friendly and accommodating. Rooms were clean and well maintained even though the hotel was an older facility. We would stay again

By , from Knoxville, TN on Mar 15, 2017

3

great location and on the beach!!

Everyone

The hotel wasn't the nicest but it was clean and a great location!! I wouldn't suggest first floor by the pool if you are an early bird. I would def stay there again!

By , from Tennessee on Feb 23, 2017

3

right on the beach

Everyone

We stayed just one night as we were passing through from Louisiana to New Smyrna Beach and traveled along the gulf coast so we could check out towns for future visit when we could stay longer. We checked in after dark and when checking in I asked where our room was and she said 1 flight up and was told no elevator so I asked if we could be on the first floor because my husbands knees are bad. Well, what she didn't say was that the office was actually on the 2nd floor (ground level) and she proceeded to give me a room on the 1st floor (like I asked) which was even further down steps then going up the original flight was. I believe she knew what I meant by needing ground level but I think she thought I was just saying that because the 1st floor were ocean front which I didn't care about we just didn't want steps. Either way, after being aggravated about the steps we just took the room. We left early in the morning so no time to check out the rest of the facilities but it looked like a great place and the price was definitely worth the location.

By , from Indiana on Feb 21, 2017

4

great balcony view!

Everyone

Very pleased with the room, clean and spacious. The check out time was 10am - a bit unusual for hotels. We had to rush to check out. In rest we enjoyed our stay.

By on Jan 24, 2017

4

nice for family on a budget.

Families

This is a nice place for the family on a budget. No everything is not perfect. I had a quirky door that was hard to open. And the pillows were like not having one, but they were clean and the staff was friendly. I saved a ton of money staying here. I shopped around and this place by far was the best bang for my buck. Nice location too. Right across from Golf world.

By on Oct 5, 2016