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Recent guest reviews

I had a bad experience at first which they made up for it at the end. Great staff i got there at 1 did early check in they told me to come back at 4 because rooms were not ready. I came back they had a line out the door to the parking lot. I was in line from 4pm to about 8pm finally they said they had 1 room ready (i booked 2) they sent me to the room when I got there they had given it to another family. I went back and they said they were going to place me somewhere else the staff was doing the best they could even though they had very angry customers... they told me to go eat dinner and the rooms would be ready i left and came back around 10:30 pm they had set me up at the origin at seahaven hotel in a 3 room suite it was beautiful and perfect foe my family. So after all it was worth the wait.... i gaive their customer service a high five ....

You have to check in at Seahaven-they didn’t tell us that in any emails. The line to check in took an hour and our room wasn’t ready at 5:30. It was supposed to be ready at 4:00. The pool restrooms didn’t have any toilet paper and the staff in the office looked at me like I was an idiot when I told them. The least you can do is have somewhere for people to use the restroom if their room isn’t ready. They didn’t say how we would know when our room was ready and I never received an email or phone call. We finally went back to try again at 8:00 pm. The room was nasty and smelled. The hotel was nasty and smelled. There’s no hose to rinse your feet off after you get back from the beach. They didn’t even give us a hand towel for the room. Oh, and the phone number for Seahaven goes directly to a booking service person that’s not on the property. So if you need anything you have to wait in the hour long line to get to the front desk. There is no one at the front desk at Palm Grove.

ok... so this place is practically a dump.... BUT having said that... they are working on it. we had some issues and we called the office and the owner came by and said he just took over and he is really trying to get it up to par. he fixed out issues with a smile and was very apologetic and thankful that we were patient with them. it is a room, on the beach, and it will keep you cool and dry and you can sleep and take a shower... honestly that is all i was looking for so it was good for that and they are working hard to make things better ....

The hotel is in definitely in deplorable conditions. I would t even want my worst enemy staying in that nasty hotel.

I great deal for a post-college spring break! Definitely not a luxury place, but it was a blessing for us. Location was wonderful: right on the beach, with a donut shop across the street, a starbucks nearby, and a beachside restaurant that gave us to-go drinks. The water was beautiful.

Convenient to the beach & fun places, pool was nice & clean. Nice washers & dryers. Pool furniture needs replacing & curtains in the room do too. Room was clean & comfortable although run down a bit, staff pleasant. No wi-fi at all. No staff on site. Sign on door gave a # to call. We had to turn left onto a busy road & go down a ways to another hotel to check in. If we wanted coffee or something in A.M. we could have gone down to that hotel again but it was not within walking distance at all. Very strange. I would recommend to some friends who are not picky about accommodations.

No tv. Carpet was filthy smelled. Very dated. Broken tiles. Moldy curtains. Just all around dirty.

There was nothing good about this property, checked out after only 2 days of the 25 days.This

This was the worst place ever, it had mold and the walls and mildew small, missing curtains.

Front desk seemed lost and pent was ok but no one cleaned the pet poop. My husband cleaned, house keeping was good service. Didn't enjoy our rest the people from the building next door was v vandalism on the pent house roof with peanut butter and frozen drinks. Hitting my family, called the police and made a report. Roof leaked also. It was fair.

The place is literally falling apart!!! It's like they don't even try to make it look better. We had dirty sheets on our beds and the curtains were so stained it look like a crime scene. The bathroom had a huge hole in the wall and tiles were falling out. The walls were dirty, and ceiling looked like it was about to fall through. The outside smelled like raw sewage and continued in the room through the air conditioning. The sliding glass door was beat up and had a hard time closing without the frame pulling away. The only positive to this place is that it sits right on the beach. If you walk a few feet away past the parking lot it's a beautiful view! It was cheap rates, but I feel like they should have paid me to stay in it because it was awful!

Sofa bed broken and very uncomfortable. No railings on the top bunks my kids could of easy fallen off. Check in and out not at the same hotel no staff around.

I’m really upset with orbitz and I will not use orbitz service ever again!!! The hotel I can deal with. But what Makes me mad is I payed orbitz like $334 or whatever and I get to the hotel and they give me a receipt for $266 for my stay. That means orbitz ripped me off!!!! So orbitz just lost a valued customer. But palm grove is a decent place if your on a budget and want something cheap! It was just a last minute option for me

Location is amazing, friendly staff and the rooms were clean, the rest was bad beds very uncomfortable and super old furniture forget about the fridge, working but bad condition, for the price at least was clean that matter a lot for me was good vacations because Is beach front and that you can’t beat in other cheap place.

Good price. Pictures I saw must have been many years ago. Appliances old. There was no heat in room with the temperature outside in the 50's. The TV would not turn on. No one at the office after 5 PM.

I've stayed there before and had service the first night was alright the next night the people on top of us left the water on in they room and the water went to coming in my room and wet all of our belongings i call the maintance it took them forever to come so we knocked on the guess door to cut the water off they went to acting all crazy and im wondering why hell it was all my stuff messed up down stairs in my room. Then maintance finally gets there walk in the room do nothing we tell them were we thought the water was coming from and maintance gobtobthe room talk to the people come back and tell us not to knock on a residents door call maintance first but i did it took them to long then when i told them about our stuff being wet and we didnt have a place to dry our clothes they told us it was a dryer on site and we would have to pay for it ourself like it was my fault and they up stairs residents the reason our clothes was mess up. It been since friday 3/31/17 today is 4/5/17 nobody has called to say anything not happy at all with them

Good location....to travel...the pool ....beach.. and more.........xxxxxxxxxx

Front Beach Road Panama City Beach FL

Hotel highlights

  • Close to Gulf World Marine Park
  • Free parking
  • Onsite dining
  • Laundry facilities

Gulf World Marine Park is within a mile (2 km) of Palm Grove, and other popular attractions like Pier Park are within a few miles (5 km). This 80-room motel welcomes guests with conveniences like a restaurant, free self parking, and a seasonal outdoor pool.


Dining

The onsite restaurant is perfect for a quick bite to eat.


Rooms

Palm Grove's 80 air-conditioned rooms provide ovens, stovetops, and free local calls. 27-inch TVs come with DVD players. Rooms also include free toiletries. Limited housekeeping is available.


Property features

Renovated in 2016, Palm Grove features a children's pool, a seasonal outdoor pool, and laundry facilities. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 35 per room one way. Other amenities at this beach motel include a picnic area and barbecue grills.

Room options

Standard

1 Double Bed and 1 Twin Bunk Bed | Sleeps 4

Standard Kitchen

2 Double Beds | Sleeps 4

2 Room Suite

1 Queen Bed and 2 Twin Bunk Beds | Sleeps 4

Standard Deluxe Kitchen

1 Double Bed and 2 Twin Bunk Beds | Sleeps 6

Guest reviews for Palm Grove

Everyone (18) Couples (1) Family (4)
3
Family with small children

I had a bad experience at first which they made up for it at the end. Great staff i got there at 1 did early check in they told me to come back at 4 because rooms were not ready. I came back they had a line out the door to the parking lot. I was in line from 4pm to about 8pm finally they said they had 1 room ready (i booked 2) they sent me to the room when I got there they had given it to another family. I went back and they said they were going to place me somewhere else the staff was doing the best they could even though they had very angry customers... they told me to go eat dinner and the rooms would be ready i left and came back around 10:30 pm they had set me up at the origin at seahaven hotel in a 3 room suite it was beautiful and perfect foe my family. So after all it was worth the wait.... i gaive their customer service a high five ....

By , from Dalton on Jun 18, 2020

1
Family

You have to check in at Seahaven-they didn’t tell us that in any emails. The line to check in took an hour and our room wasn’t ready at 5:30. It was supposed to be ready at 4:00. The pool restrooms didn’t have any toilet paper and the staff in the office looked at me like I was an idiot when I told them. The least you can do is have somewhere for people to use the restroom if their room isn’t ready. They didn’t say how we would know when our room was ready and I never received an email or phone call. We finally went back to try again at 8:00 pm. The room was nasty and smelled. The hotel was nasty and smelled. There’s no hose to rinse your feet off after you get back from the beach. They didn’t even give us a hand towel for the room. Oh, and the phone number for Seahaven goes directly to a booking service person that’s not on the property. So if you need anything you have to wait in the hour long line to get to the front desk. There is no one at the front desk at Palm Grove.

By , from Kimberly, Alabama on Jun 17, 2020

3
Family with small children

ok... so this place is practically a dump.... BUT having said that... they are working on it. we had some issues and we called the office and the owner came by and said he just took over and he is really trying to get it up to par. he fixed out issues with a smile and was very apologetic and thankful that we were patient with them. it is a room, on the beach, and it will keep you cool and dry and you can sleep and take a shower... honestly that is all i was looking for so it was good for that and they are working hard to make things better ....

By on May 27, 2020

1
Everyone

By on May 23, 2020

1
Family

The hotel is in definitely in deplorable conditions. I would t even want my worst enemy staying in that nasty hotel.

By on Sep 4, 2019

Review comment responded on Sep 5, 2019

Thank you so much for giving us an opportunity to be your host. I am so sorry that we did not meet your expectations during your stay. We are in the process of upgrading our property and services. I do hope that you will give us another opportunity in the future. Again thank you and have a great summer.

4
Friends

I great deal for a post-college spring break! Definitely not a luxury place, but it was a blessing for us. Location was wonderful: right on the beach, with a donut shop across the street, a starbucks nearby, and a beachside restaurant that gave us to-go drinks. The water was beautiful.

By on May 13, 2019

Review comment responded on Jul 10, 2019

Thank you so much for giving us an opportunity to be your host. I am so sorry that we did not meet your expectations during your stay. We are in the process of upgrading our property and services. I do hope that you will give us another opportunity in the future. Again thank you and have a great summer.

3
Family with small children Partner Couples Family

Convenient to the beach & fun places, pool was nice & clean. Nice washers & dryers. Pool furniture needs replacing & curtains in the room do too. Room was clean & comfortable although run down a bit, staff pleasant. No wi-fi at all. No staff on site. Sign on door gave a # to call. We had to turn left onto a busy road & go down a ways to another hotel to check in. If we wanted coffee or something in A.M. we could have gone down to that hotel again but it was not within walking distance at all. Very strange. I would recommend to some friends who are not picky about accommodations.

By on May 6, 2019

1
Everyone

By on Mar 17, 2019

Review comment responded on Apr 7, 2019

Dear Guest, Thank you for leaving a review. We are very sorry to hear you had some trouble with your stay, however we do appreciate your feedback.

2
Business Business

No tv. Carpet was filthy smelled. Very dated. Broken tiles. Moldy curtains. Just all around dirty.

By on Mar 3, 2019

Review comment responded on Mar 7, 2019

Dear Guest, Thank you for leaving a review. We are very sorry to hear you had some trouble with your stay, however we do appreciate your feedback.

4
Everyone

By on Mar 2, 2019

Review comment responded on Apr 7, 2019

Dear Guest, Thank you for leaving a review. We are very glad to hear you enjoyed your stay.

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