If you’re looking for somewhere just to sleep and shower this hotel is for you. Past due for a reno. Staff was courteous and helpful. Place was clean, just older and dingy looking.
Hot tub not working and overall property dirty.
Everything is under construction. Really bad costumer service, the staff in the lobby doesn’t have a good actitud. Was really difficult got cleaning service in 8 days. I’ll never go back to this hotel again.
I was disappointed in the hotel because it looks and smells like a motel. There was a few cockroaches crawling on the walls and pictures.
Bed was done well, but everything else had something wrong. As soon as we got into the room we could smell someone soked pot in our room despite the no smoking policy. We got charged $14.99 additionally for parking and breakfast despite not being able to park on property or eat their breakfast.
The staff was not friendly. Took forever to check in and two days to get new towels. Toilet hot clogged up and took 6 hours for them to come and fix it.
it is ok i like it
Great beachfront place to stay, every room has a balcony! Reasonable prices.
On the beach but very dated. Very little parking and worst thing happened to my new car. Someone or something scratch my bumper. When reported to the desk they stated they would investigate and let me know.
Nice area good restaurants nearby
Hotel was really clean and the price was great , but the hotel needs to be updated.
Check in process was quick and easy. No details were given regarding amenities unless asked. I went a whole day without being able to get back into my room as the door would not open. Made at least 10 trips back and forth from the office to get my keys re done and the door stil wouldn't open. Finally around 6pm they had maintenence come and tbey had to use a key to let me in my room and then they had to repair it but waited another hour to do that. This all started at 10am. I requested a manager contact me and by the time i checked out 2 days later still nothing from a manager. I then asked when I checked out to speak to a manager and was told they arent on site. I was given a corporate numver i called and left a message and no response then I called the hotel again and left a message there for the manager to contact me and I still have not heard nothing. This was 5 days ago. This hotel coukd definitely use some updating. Thw view is great as well as the location. The bar located outside by the pool could definitely stay open later.
The good. Great location. Beautiful view of the gulf. The bad. The staff needs be trained in customer service. The towels are always "in the wash". Our room was serviced once during a 6 night stay. The building itself does need updated but the view was so nice you can look past it. When the employees have developed a culture of just being annoyed at the sight and sound of guests thats unacceptable. Spend your money elsewhere.
Not the best place for kids. Our neighbor was complaining because my kids were laughing. Other than this there wasn't any issues.
Our room had a really bad smell and we wanted to change rooms but were told the hotel was booked up. We have stayed here before with no problems and this will be our last time staying here.
Pier Park is within a mile (2 km) of Beachcomber By The Sea, and other popular sites like Frank Brown Park are within a couple of miles (3 km). This 96-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 9:00 AM. At the end of the day, relax with a drink at the bar/lounge.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Kitchens, balconies, and living rooms are also standard.
Beachcomber By The Sea offers an outdoor pool, free WiFi in public areas, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. Other amenities at this beach hotel include conference space, a business center, and coffee/tea in a common area.
If you’re looking for somewhere just to sleep and shower this hotel is for you. Past due for a reno. Staff was courteous and helpful. Place was clean, just older and dingy looking.
Hot tub not working and overall property dirty.
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.
Everything is under construction. Really bad costumer service, the staff in the lobby doesn’t have a good actitud. Was really difficult got cleaning service in 8 days. I’ll never go back to this hotel again.
I was disappointed in the hotel because it looks and smells like a motel. There was a few cockroaches crawling on the walls and pictures.
Virginia, we are in the process of updating the property and we sincerely apologize for any mess or inconvenience this caused. Thank you for bringing these concerns to our attention. Pest control has been notified. We are addressing the rest of your feedback with property maintenance and housekeeping.
Bed was done well, but everything else had something wrong. As soon as we got into the room we could smell someone soked pot in our room despite the no smoking policy. We got charged $14.99 additionally for parking and breakfast despite not being able to park on property or eat their breakfast.
Eduardo, we sincerely apologize about the issues you experienced during your stay. Thank you for taking the time to leave a review. We are addressing your feedback internally.
The staff was not friendly. Took forever to check in and two days to get new towels. Toilet hot clogged up and took 6 hours for them to come and fix it.
We are so sorry you did not enjoy your stay. Thank you for taking the time to leave a review. We are addressing your feedback internally.
it is ok i like it
We are so glad you enjoyed your stay. Thank you for taking the time to leave a review. We hope to see you again soon.
Thank you so much for your kind comments. We hope you will return soon, and we will address your comments internally.