Nice area good restaurants nearby
Hotel was really clean and the price was great , but the hotel needs to be updated.
Check in process was quick and easy. No details were given regarding amenities unless asked. I went a whole day without being able to get back into my room as the door would not open. Made at least 10 trips back and forth from the office to get my keys re done and the door stil wouldn't open. Finally around 6pm they had maintenence come and tbey had to use a key to let me in my room and then they had to repair it but waited another hour to do that. This all started at 10am. I requested a manager contact me and by the time i checked out 2 days later still nothing from a manager. I then asked when I checked out to speak to a manager and was told they arent on site. I was given a corporate numver i called and left a message and no response then I called the hotel again and left a message there for the manager to contact me and I still have not heard nothing. This was 5 days ago. This hotel coukd definitely use some updating. Thw view is great as well as the location. The bar located outside by the pool could definitely stay open later.
The good. Great location. Beautiful view of the gulf. The bad. The staff needs be trained in customer service. The towels are always "in the wash". Our room was serviced once during a 6 night stay. The building itself does need updated but the view was so nice you can look past it. When the employees have developed a culture of just being annoyed at the sight and sound of guests thats unacceptable. Spend your money elsewhere.
Not the best place for kids. Our neighbor was complaining because my kids were laughing. Other than this there wasn't any issues.
Our room had a really bad smell and we wanted to change rooms but were told the hotel was booked up. We have stayed here before with no problems and this will be our last time staying here.
Cockroaches was a turn off. Leaky faucet was as well
It provided reasonable value. I had the unpleasant surprise of wake up by a 3" long palmetto bug crawling up my leg.
Love the set up of the rooms and the proximity to the pool and ocean
It was ok. A little old. Things didn't work like the toaster. Time for a update. Breakfast could improve. Add a few hot items.
We got to our hotel, cleaned everything with Lysol wipes because of COVID. There was strands of hair all in the couch and in the sheets of the bed. A weed roach underneath the coffee pot. Half the time only one of the two elevators worked. Some punk kid pulled the fire alarm one night and we all had to exit our rooms. Pool was closed most of the time for cleaning, pool was still dirty. Would not recommend this hotel.
Todo me gusto lo unico es que apagaron la alberca por un dia completo y la abren muy tarde.
Location was great, staff was friendly. Hardly any parking
WiFi isn’t strong enough, few minor flaws to be fixed. I love the place, we come back every year. Great staff, clean, fairly quite, nice location, let us check in 2hrs early.
Pier Park is within a mile (2 km) of Beachcomber By The Sea, and other popular sites like Frank Brown Park are within a couple of miles (3 km). This 96-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 9:00 AM. At the end of the day, relax with a drink at the bar/lounge.
The 96 air-conditioned accommodations feature kitchens and balconies, and there's space to spread out with a separate bedroom and living rooms. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Beachcomber By The Sea offers an outdoor pool, a spa tub, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. Other amenities at this beach hotel include conference space, a business center, and coffee/tea in a common area.
Nice area good restaurants nearby
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.
Hotel was really clean and the price was great , but the hotel needs to be updated.
Thank you for taking the time to leave a review. We will address your feedback internally.
Check in process was quick and easy. No details were given regarding amenities unless asked. I went a whole day without being able to get back into my room as the door would not open. Made at least 10 trips back and forth from the office to get my keys re done and the door stil wouldn't open. Finally around 6pm they had maintenence come and tbey had to use a key to let me in my room and then they had to repair it but waited another hour to do that. This all started at 10am. I requested a manager contact me and by the time i checked out 2 days later still nothing from a manager. I then asked when I checked out to speak to a manager and was told they arent on site. I was given a corporate numver i called and left a message and no response then I called the hotel again and left a message there for the manager to contact me and I still have not heard nothing. This was 5 days ago. This hotel coukd definitely use some updating. Thw view is great as well as the location. The bar located outside by the pool could definitely stay open later.
We sincerely apologize for the issues with your room key. We will address this internally.
The good. Great location. Beautiful view of the gulf. The bad. The staff needs be trained in customer service. The towels are always "in the wash". Our room was serviced once during a 6 night stay. The building itself does need updated but the view was so nice you can look past it. When the employees have developed a culture of just being annoyed at the sight and sound of guests thats unacceptable. Spend your money elsewhere.
We are very sorry to hear that you did not receive excellent service during your visit. We will address this with management, as we hold our staff to a high level of customer service.
Not the best place for kids. Our neighbor was complaining because my kids were laughing. Other than this there wasn't any issues.
Thank you for taking the time to leave a review. We will address your feedback internally.
Our room had a really bad smell and we wanted to change rooms but were told the hotel was booked up. We have stayed here before with no problems and this will be our last time staying here.
We sincerely apologize for the issues that you experienced during your visit. We are addressing your odor comments with our maintenance team.
Cockroaches was a turn off. Leaky faucet was as well
Alex, we sincerely apologize for these issues you experienced during your stay.Thank you for bringing this to our attention. We will address this internally.
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.
It provided reasonable value. I had the unpleasant surprise of wake up by a 3" long palmetto bug crawling up my leg.
Thank you for bringing this to our attention. We will address this internally.
Thank you for staying with us.