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Recent guest reviews

Great place, the view is fantastic, want to go again for a week.

very nice hotel beautiful views. Rooms clean beds comfortable.

A few gates needed repair and board walk to beach could be done better. Also water rinse showers had low pressure. I really liked the location. the room was clean and updated. Beds comfortable. Should probably put in more stable shower rod. It fell and was lose the whole time but we mad it work. Overall good stay.

Had not one problem with anything, i enjoyed my stay

It’s an older hotel. You get what you pay for. Still needs hurricane Michael repairs.

The carpet and couch were worn out and filfthy. The window was broken letting flies and insects into the room. The rooms were way overpriced. The back door had to be slammed to close it and had a gap to the outside.

Very clean. Staff very helpful. Beds were great. Will book this next year.

I liked the location. The room smelled bad and no water presser

Nice view, spacious suite, but lamps and bathroom sink did not work. Another guest was complaining about lack of towels, and the clerk could not promise any more full size towels. Otherwise nice scenic place overlooking a dune restoration area and the Gulf of Mexico. Away from the bustle of downtown.

Loved the kitchens, beach view, comfortable beds, the staff was friendly and very helpful. A little hurricane damage, but didnt affect our stay.

Very nice stay for the money, building needs some work but may be due to hurricane Michael. Comfortable beds and clean!

Hot tub not working, Place run down. Staff friendly. One cup for use in spartan kitchen.

This place is tired and unkept. If we hadn't just need a place to crash for the night I would of insisted on a refund. We were assigned the four floor with no working elevator, the hot tub was not hot and the overall appearance make you think twice. After climbing the four flights of stairs with luggage we entered our "suite" which is really a bed shoved in a corner with a ceiling fan that was missing two blades, a rusty ironing board, crocked shelf's and an entry into a kitchenette that you wouldn't use if your life depended on it. The shower has no head, just a pipe sticking out of the wall. The main rooms carpet is disgusting, stains all over it, I would of never taken off my shoes. The balcony's the reason I'm giving this a two stars, the view was amazing but the big wads of gum stuck to the railing and broke down plastic furniture made me not want to even stay out there. The mattress seems to be a piece a thin cloth over springs, I think an air mattress would of been better. This place is not worth saving a couple bucks you will be happy you stayed elsewhere.

Amazing location. The entire property could use a power wash. The stairs were dirty. The toilet paper holder was broken, there was no lid for the toilet. The couch and chairs in seating area were thread bare in spots and had unknown stains. The property just had an overall unclean feel. The views can not be beat! I did not go but the pool area looked pretty nice and the beach is amazing. Overall what was expected for the price.

Hot tub did not work, first night told the desk guy, he said he called maintenance... Next day checked on the status maintenance knew nothing about it.. they called somebody said it was under warranty on what's going to have to send someone out.... Very doubtful anything here is still under warranty... Items in a room on the first floor were left out on the concrete for two full days including milk a whole chicken a giant family pack of pork chops and some steaks... Smelt real good by the last day we were there... Housekeeping comes every other day according to desk and only leaves enough for one day.... Entire roof is exposed on the 5th floor balconies...anyone spot a problem here?

The property was clean, staff friendly but the facility needed some TLC. It was a little shabby. However it was located away from other resorts making the beach less crowded which is a plus for me.

Front Beach Rd Panama City Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Laundry facilities

Located in Laguna Beach Estates, Sugar Sands By The Sea is within a few miles (5 km) of sights such as Carillon Beach and Powell Lake. This 84-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

The 84 rooms are air-conditioned and have an array of amenities, including balconies, microwaves, and refrigerators. Guests can expect free WiFi and TVs with cable channels. Ovens, stovetops, and phones are other standard amenities.


Property features

Guests of Sugar Sands By The Sea enjoy an outdoor pool, free WiFi in public areas, and coffee in a common area. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Other amenities at this beach hotel include free newspapers, a terrace, and laundry facilities.

Room options

Comfort Room

2 Queen Beds | Sleeps 4

Standard Room - Run of the House

1 Queen Bed | Sleeps 2

Basic Room, 2 Queen Beds, Kitchen, Beach View

2 Queen Beds | Sleeps 4

Basic Double Room, 2 Double Beds, Beach View

2 Double Beds | Sleeps 4

Guest reviews for Sugar Sands By The Sea

Everyone (23) Couples (18) Family (19) Friends (3)
4
Everyone

By on Dec 16, 2020

Review comment responded on Dec 16, 2020

Thank you for staying with us! We are glad to hear that you enjoyed your visit and hope to see you again soon.

5
Everyone

Great place, the view is fantastic, want to go again for a week.

By , from Palmetto on Oct 13, 2020

Review comment responded on Oct 13, 2020

Thank you for your kind words on our beach view! We'd love to see you again for a longer stay!

5
Family

very nice hotel beautiful views. Rooms clean beds comfortable.

By , from AL on Sep 25, 2020

Review comment responded on Sep 25, 2020

We are thrilled to hear that you enjoyed your stay with us. We hope to see you again soon.

4
Partner Couples

A few gates needed repair and board walk to beach could be done better. Also water rinse showers had low pressure. I really liked the location. the room was clean and updated. Beds comfortable. Should probably put in more stable shower rod. It fell and was lose the whole time but we mad it work. Overall good stay.

By , from Pell City AL on Jun 20, 2020

Review comment responded on Jun 23, 2020

Thank you for taking the time to leave a review. We will address your feedback internally.

1
Everyone

By on Oct 20, 2019

Review comment responded on Oct 21, 2019

We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

4
Business Business

Had not one problem with anything, i enjoyed my stay

By on Sep 26, 2019

Review comment responded on Sep 26, 2019

We're glad you enjoyed your stay and look forward to having you stay with us again in the future.

4
Partner Couples

It’s an older hotel. You get what you pay for. Still needs hurricane Michael repairs.

By on Aug 10, 2019

2
Family

The carpet and couch were worn out and filfthy. The window was broken letting flies and insects into the room. The rooms were way overpriced. The back door had to be slammed to close it and had a gap to the outside.

By on Jul 6, 2019

Review comment responded on Jul 15, 2019

We are sorry to hear that you did not enjoy your stay. We will address your feedback on the room internally.

5
Family with small children

Very clean. Staff very helpful. Beds were great. Will book this next year.

By on Jul 5, 2019

Review comment responded on Jul 5, 2019

We are thrilled to hear that you enjoyed your stay! We are glad that you enjoyed our comfortable beds and helpful staff. We look forward to you staying with us again next year.

2
Family Family with small children Partner Couples Family

I liked the location. The room smelled bad and no water presser

By on Jun 28, 2019

Review comment responded on Jul 3, 2019

We are glad to hear that you enjoyed our location. We will address your feedback on the odor in room and water pressure with management.

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