This was our first time and we received excellent value for the price. Great amenities and the location was excellent- close to downtown
Great jacuzzis, nice pool, but not very warm. Five amazing firepits to relax to at night. Room in like-new condition, nice jacuzzi bath shower, good hot water. Free WiFi. Nice restaurant on-site, although a little pricey. Decent location, close to airport. Desk and restaurant staff friendly, baggage counter service so-so.
Dirty Pool, Over crowded people in pool, Some guest many just walked in. Room Carpet worn out, Property is being neglected. Lack of Parking , They give you wrist band to use pool, but no security or staff to monitor who entered the areas. Would not recommend it and would not return.
Beautiful updated property with all the original vintage charm. Gorgeous outdoor eating areas and pool side retreat. Would go back anytime. Property located in quiet side of town but weekend trolley with free rides to the heart of downtown. Otherwise $8 Uber. Great property and value! 👍
It was too cold didn’t get to use the pool and we still got charged for resort fee I didn’t like that and they also charge a room service fee. The beds are old and not comfortable.
Beautiful, clean, great service!! Nice beds, wonderful room design.
Quite possibly the worst place I've stayed at--and the last time I will Stayed for a wedding, Thu-Mon on Veterans' Day Weekend -Was over charged resort fees, it took a week to correct -Two days after checking out, several other guests and I were charged for water bottles that were not in the room. This took two weeks to correct -Although nice, the staff is incompetent. They couldn't get drinks/food orders at the cabana/pool right and charged for items we never received. Housekeeping brought over king sized bed sheets for a double bed when we requested a new set of linen -Dirty room service items were left outside rooms for >24 hours -Cousin's car nearly got carjacked and when they called security, they were told they couldn't come because they were providing security for a wedding -Key-card-access-only areas were never locked -Room doors don't close unless you pull them shut -Stairwell doors slam behind you, making a loud banging noise -There were 2 pools, unfortunately, neither one was >5' deep -The hotel is old and outdated, the pictures on the website must be from when it 1st opened -The bathroom vanity sink had a crack from end to end Save yourself the disappointment, the random charges and the headache; stay across the street (at Infusion Beach Club) were the wedding planner stayed and even got free bicycle rentals for her husband and kid
Beautiful decor! Great location. Huge pool area. Swanky interiors.
When we arrived to our room it smelt so bad like sewage/bathroom. We called and they sent someone to come “fix” it. When we came back to our room from the pool the room smelt as if someone used a whole bottle of air freshener to hide the smell. We had to air out our room by opening door to hallway and also opening sliding door to the outside. The next morning when we woke up, the smell of sewage was bad. We called again to see if they could move us rooms or come fix it but they were not able to. We called and even went to front desk and no one else showed up. Nothing was done and we slept in that room for two nights. It was very disappointing to say the less.
Fun resort in palm springs. Great pool area. The room was decent however the outside window overlooking pool was dirty from outside. Food and drink service at pool good. Would return.
They served us champagne at check-in and were really nice about checking us in a little early. We had our luggage taken to the room and it was quick, everyone was super friendly. The pool was fun to lounge in with lots of spaces to sit with plenty of shade and sun too. We ate lunch by the pool and also at the restaurant, we were a big group and everything was delicious. I would definitely go back there!
The Spa was closed for renovation that was the only downside. The pool says closed by 10p but no one kicks you out if you stay longer.
Rooms were a bit dirty. The buildings appeared to be suffering from deferred maintenance. Strange smells throughout the hallways, carpets looked and felt dirty, our balcony sliding door wouldn't lock, the sheets did not cover our bed, and there was no mattress cover, who knows how many people have been touching the mattress with their bare skin, only for us to be doing the same. I spoke to friends also staying on the property, and they had the same issue, so it was not an isolated incident.
San Jacinto Mountains is within a mile (2 km) of Margaritaville Resort Palm Springs, and other popular sites like Palm Springs Convention Center are within a couple of miles (3 km). This 398-room, 4-star resort has 2 outdoor pools along with a full-service spa and 2 restaurants.
Enjoy dining at the resort's 2 onsite restaurants: Cantala specializes in Italian cuisine, and serves dinner; Café Palmetto offers relaxing pool views. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Continental breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
All 398 air-conditioned accommodations feature a separate bedroom. TVs come with pay movies, and guests can stay connected with free WiFi. Refrigerators, coffee makers, and free local calls are other standard amenities.
Guests of Margaritaville Resort Palm Springs have access to a full-service spa, 2 outdoor pools, and a fitness center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa resort include 2 spa tubs, free WiFi in public areas, and a business center.
This was our first time and we received excellent value for the price. Great amenities and the location was excellent- close to downtown
Thank you very much for your feedback!
Great jacuzzis, nice pool, but not very warm. Five amazing firepits to relax to at night. Room in like-new condition, nice jacuzzi bath shower, good hot water. Free WiFi. Nice restaurant on-site, although a little pricey. Decent location, close to airport. Desk and restaurant staff friendly, baggage counter service so-so.
Thank you for choosing the Riviera Palms Springs as your desert destination. We will share your feedback with management to provide a better guest experience in the future.
Dirty Pool, Over crowded people in pool, Some guest many just walked in. Room Carpet worn out, Property is being neglected. Lack of Parking , They give you wrist band to use pool, but no security or staff to monitor who entered the areas. Would not recommend it and would not return.
Thank you for choosing the Riviera Palm Springs as your desert destination. We will share your feedback with management to provide a better experience for our future guests.
Beautiful updated property with all the original vintage charm. Gorgeous outdoor eating areas and pool side retreat. Would go back anytime. Property located in quiet side of town but weekend trolley with free rides to the heart of downtown. Otherwise $8 Uber. Great property and value! 👍
Thank you for the 5 out of 5 rating. We're delighted to hear you enjoyed your time with us. We look forward to your return to Palm Springs!
It was too cold didn’t get to use the pool and we still got charged for resort fee I didn’t like that and they also charge a room service fee. The beds are old and not comfortable.
Thank you for choosing the Riviera Palm Springs as your desert destination. We will share your feedback with management to provide a better experience for future guests.
Beautiful, clean, great service!! Nice beds, wonderful room design.
Thank you for choosing the Riviera Palm Springs.
Quite possibly the worst place I've stayed at--and the last time I will Stayed for a wedding, Thu-Mon on Veterans' Day Weekend -Was over charged resort fees, it took a week to correct -Two days after checking out, several other guests and I were charged for water bottles that were not in the room. This took two weeks to correct -Although nice, the staff is incompetent. They couldn't get drinks/food orders at the cabana/pool right and charged for items we never received. Housekeeping brought over king sized bed sheets for a double bed when we requested a new set of linen -Dirty room service items were left outside rooms for >24 hours -Cousin's car nearly got carjacked and when they called security, they were told they couldn't come because they were providing security for a wedding -Key-card-access-only areas were never locked -Room doors don't close unless you pull them shut -Stairwell doors slam behind you, making a loud banging noise -There were 2 pools, unfortunately, neither one was >5' deep -The hotel is old and outdated, the pictures on the website must be from when it 1st opened -The bathroom vanity sink had a crack from end to end Save yourself the disappointment, the random charges and the headache; stay across the street (at Infusion Beach Club) were the wedding planner stayed and even got free bicycle rentals for her husband and kid
Dear SF, I am sorry to hear your stay was not more enjoyable and would be happy to discuss with you. Please contact the hotel and ask for the Front Desk Manager
Beautiful decor! Great location. Huge pool area. Swanky interiors.
Thank you for your feedback. We hope to see you again soon!
When we arrived to our room it smelt so bad like sewage/bathroom. We called and they sent someone to come “fix” it. When we came back to our room from the pool the room smelt as if someone used a whole bottle of air freshener to hide the smell. We had to air out our room by opening door to hallway and also opening sliding door to the outside. The next morning when we woke up, the smell of sewage was bad. We called again to see if they could move us rooms or come fix it but they were not able to. We called and even went to front desk and no one else showed up. Nothing was done and we slept in that room for two nights. It was very disappointing to say the less.
Thank you for choosing the Riviera Palm Springs as your desert destination. We will share your feedback with management to better serve our future guests.
Thank you for your feedback. We're delighted to hear you had a great time and hope to see you again soon!