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Recent guest reviews

When we arrived to our room it smelt so bad like sewage/bathroom. We called and they sent someone to come “fix” it. When we came back to our room from the pool the room smelt as if someone used a whole bottle of air freshener to hide the smell. We had to air out our room by opening door to hallway and also opening sliding door to the outside. The next morning when we woke up, the smell of sewage was bad. We called again to see if they could move us rooms or come fix it but they were not able to. We called and even went to front desk and no one else showed up. Nothing was done and we slept in that room for two nights. It was very disappointing to say the less.

Fun resort in palm springs. Great pool area. The room was decent however the outside window overlooking pool was dirty from outside. Food and drink service at pool good. Would return.

They served us champagne at check-in and were really nice about checking us in a little early. We had our luggage taken to the room and it was quick, everyone was super friendly. The pool was fun to lounge in with lots of spaces to sit with plenty of shade and sun too. We ate lunch by the pool and also at the restaurant, we were a big group and everything was delicious. I would definitely go back there!

The Spa was closed for renovation that was the only downside. The pool says closed by 10p but no one kicks you out if you stay longer.

Rooms were a bit dirty. The buildings appeared to be suffering from deferred maintenance. Strange smells throughout the hallways, carpets looked and felt dirty, our balcony sliding door wouldn't lock, the sheets did not cover our bed, and there was no mattress cover, who knows how many people have been touching the mattress with their bare skin, only for us to be doing the same. I spoke to friends also staying on the property, and they had the same issue, so it was not an isolated incident.

Need to be more professional systems need to be upgrade by either Riviera or 3rd party sales .

property is located to everything there is to do in Palm Springs

Felt private and comfortable:) the employees working the front desk are very friendly and nice

1940 style amenities in disrepair, moldy odor, crack ceiling, stained towels, bed linens khakis feel, filthy couches and carpet, AC barely functioning, and bugs lots of and all kinds of, all credits go to the greedy management!!

Huge 1 king bed suite with 2 sink bathroom and living room area.

N Indian Canyon Drive Palm Springs CA

Hotel highlights

  • Close to San Jacinto Mountains
  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining

San Jacinto Mountains is within a mile (2 km) of The Riviera Palm Springs, a Tribute Portfolio Resort, and other popular sites like Palm Springs Convention Center are within a couple of miles (3 km). This 398-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants.


Dining

Enjoy dining at the resort's 2 onsite restaurants: Cantala specializes in Italian cuisine, and serves dinner; Café Palmetto offers relaxing pool views. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Continental breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Guests can expect to find a TV with pay movies. Other standard amenities include a refrigerator, an espresso maker, and free local calls.


Property features

Guests of The Riviera Palm Springs, a Tribute Portfolio Resort have access to a full-service spa, 2 outdoor pools, and a fitness center. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa resort include 2 spa tubs, free WiFi in public areas, and a business center.

Room options

Room, 2 Queen Beds, Accessible, Ground Floor

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible, Ground Floor

King 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Junior Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Guest reviews for The Riviera Palm Springs, a Tribute Portfolio Resort

Everyone (55) Couples (9) Family (11) Other (1)
2
Families

When we arrived to our room it smelt so bad like sewage/bathroom. We called and they sent someone to come “fix” it. When we came back to our room from the pool the room smelt as if someone used a whole bottle of air freshener to hide the smell. We had to air out our room by opening door to hallway and also opening sliding door to the outside. The next morning when we woke up, the smell of sewage was bad. We called again to see if they could move us rooms or come fix it but they were not able to. We called and even went to front desk and no one else showed up. Nothing was done and we slept in that room for two nights. It was very disappointing to say the less.

By on Sep 24, 2019

Review comment responded on Sep 24, 2019

Thank you for choosing the Riviera Palm Springs as your desert destination. We will share your feedback with management to better serve our future guests.

4
Partner Couples

Fun resort in palm springs. Great pool area. The room was decent however the outside window overlooking pool was dirty from outside. Food and drink service at pool good. Would return.

By on Sep 13, 2019

Review comment responded on Sep 13, 2019

Hello, Thank you very much for your feedback. We hope to welcome you back to The Riviera when your travels bring you back to Palm Springs. Thank you!

5
Families

They served us champagne at check-in and were really nice about checking us in a little early. We had our luggage taken to the room and it was quick, everyone was super friendly. The pool was fun to lounge in with lots of spaces to sit with plenty of shade and sun too. We ate lunch by the pool and also at the restaurant, we were a big group and everything was delicious. I would definitely go back there!

By on Sep 9, 2019

Review comment responded on Sep 9, 2019

Thank you for choosing the Riviera Palm Springs as your desert destination!

1
Everyone

By on Sep 4, 2019

Review comment responded on Sep 6, 2019

Thank you for choosing the Riviera Palm Springs as your desert destination. We will share your feedback with management as we strive for a better guest experience.

5
Everyone

By on Sep 3, 2019

Review comment responded on Sep 4, 2019

Thank you!

5
Families

The Spa was closed for renovation that was the only downside. The pool says closed by 10p but no one kicks you out if you stay longer.

By on Sep 3, 2019

Review comment responded on Sep 4, 2019

Thank you for your review!

1
Everyone

By on Aug 27, 2019

Review comment responded on Aug 28, 2019

Thank you for choosing the Riviera Palm Springs as your desert destination. We will share your feedback with management to better our guest experience.

1
Everyone

By on Aug 19, 2019

Review comment responded on Aug 21, 2019

Thank you for choosing the Riviera Palm Springs as your desert destination. We will share your feedback with management to provide our guests with excellent service.

2
Partner Couples Friends

Rooms were a bit dirty. The buildings appeared to be suffering from deferred maintenance. Strange smells throughout the hallways, carpets looked and felt dirty, our balcony sliding door wouldn't lock, the sheets did not cover our bed, and there was no mattress cover, who knows how many people have been touching the mattress with their bare skin, only for us to be doing the same. I spoke to friends also staying on the property, and they had the same issue, so it was not an isolated incident.

By , from Los Angeles on Aug 19, 2019

Review comment responded on Aug 19, 2019

Thank you for staying at the Riviera Palm Springs. We are working with our Housekeeping and Engineering team to ensure we deliver the best product possible.

4
Everyone

By on Aug 17, 2019

Review comment responded on Aug 18, 2019

Thank you for choosing the Riviera Palm Springs as your desert destination. We will share your feedback with management to better provide excellent service.

The Riviera Palm Springs, a Tribute Portfolio Resort

1600 N Indian Canyon Drive, Palm Springs, CA 92262
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