Friendly, clean, would be nice to have a shuttle to town.
Beautiful property, clean, housekeeping noticed we needed extra towels and left them without asking. The food tasted great. Only complaint is that they wanted $175 for a cabana at the pool. On Saturday, all other chairs were taken so we had to wait for an open chair. With no one paying that insane price for the cabanas it would have been nice if they charged a reasonable fee to open up more general area space or took down some of the cabanas to allow for more open seating.
The propert is beautiful. Service is great. Rooms are lovely. Food is “fine.” Pool is great and water park with lifeguards for kids is a home run,
This place is awesome! The rooms are great and the best part is the pool, slides, water features, and sand area for our toddlers to play in. There could be improvements to the food. We ordered room service and it was inedible.
Very friendly staff To far from pool Excellent food and service
Views, water activities and peace and quiet . Location, friendly staff
We requested some additional blankets the 1st night it never showed up. On the 2nd night, we have to make 3 request and wait an hour and a half to get additional blankets!
Lazy river was amazing, we had a great time and will def come back.
I had a good time while staying at Omni Rancho Las Palmas.
The property had great amenities and clean. The staff was very friendly. My only issue was the room was very dusty. Lots of dust coming out of the ac vent. We were sneezing all night.
Great place for kids to enjoy a day out in the pool area
Pool was totally overcrowded. People stole our chairs while we were in the lazy river. They literally moved all our clothes/bags/glasses to one of our end chairs and took the rest of our chairs. I called security and they encouraged me to downsize from 4 chairs to 2 for my family of 5. Also at the pool someone brought there own speaker and was blasting rap music with tons of F-bombs even though the pool was full of kids. Housekeeping barely straightened our room and hardly did any cleaning. The sink and tub were left dirty, the coffee and cream wasn't restocked, and our coffee mugs weren't cleaned. After our room was cleaned, our room service dirty dishes sat outside our door for at least 2-3 hours every day.
pool is crowd and water is cloudy but kids had fun with the pool facility.
It’s a great place to bring your family and relax. Hotel room was very clean but didn’t like that I had to call in for room clean up. The staff at the eatery by the pool was also rude but other than that it is a great place.
My 11 year old son, wife, and I enjoyed the lazy river and pool and most of all the 3 golf courses. Every single person on staff was kind and provided outstanding service.
Great property. It’s showing it’s age, but still a great property to visit. Kids would love the pool and water slides.
Omni Rancho Las Palmas Resort & Spa places you 2.1 mi (3.3 km) from McCallum Theatre. This 444-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a full-service spa.
This resort is home to 4 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:30 AM.
All 444 rooms provide refrigerators, coffee makers, and ceiling fans. 42-inch plasma TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Laptop-compatible safes, phones, and ironing boards are also standard.
Omni Rancho Las Palmas Resort & Spa features a golf course, a full-service spa, and 2 outdoor pools. Free valet parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this spa resort include a lazy river, a children's pool, and a health club.
Friendly, clean, would be nice to have a shuttle to town.
Beautiful property, clean, housekeeping noticed we needed extra towels and left them without asking. The food tasted great. Only complaint is that they wanted $175 for a cabana at the pool. On Saturday, all other chairs were taken so we had to wait for an open chair. With no one paying that insane price for the cabanas it would have been nice if they charged a reasonable fee to open up more general area space or took down some of the cabanas to allow for more open seating.
Thank you for your review. We are happy you enjoyed our beautiful property and attentive staff. We are sorry to hear of your experience at the pool and will forward your comments to our leadership team for review. We hope to see you back soon!
Thanks for staying with us. We appreciate your feedback!
The propert is beautiful. Service is great. Rooms are lovely. Food is “fine.” Pool is great and water park with lifeguards for kids is a home run,
Thank you for the review. We are happy to hear you loved Splashtopia, our on-site water park. We welcome you back for more stunning views and great service!
This place is awesome! The rooms are great and the best part is the pool, slides, water features, and sand area for our toddlers to play in. There could be improvements to the food. We ordered room service and it was inedible.
Thank you for your review. We are happy to hear your family enjoyed Splashtopia. We apologize for the room service you received, we will touch base with the culinary team. We hope to see you back soon!
Very friendly staff To far from pool Excellent food and service
Thank you for the review. We are thrilled you enjoyed our friendly staff and excellent food. We hope to see you back soon!
Views, water activities and peace and quiet . Location, friendly staff
Thank you for sharing, we are happy to hear of your wonderful stay. Next time you're here, make sure to check out our relaxing spa! We look forward to your return.
We requested some additional blankets the 1st night it never showed up. On the 2nd night, we have to make 3 request and wait an hour and a half to get additional blankets!
Thank you for your comments. We are sorry to hear about your experience and we understand your frustration. This is not a usual occurrence at our hotel and will be reviewed by our department leader. Thank you for bringing this to our attention.
Lazy river was amazing, we had a great time and will def come back.
Thank you for sharing, we are thrilled to hear you had a great time at our resort. Splashtopia is always a favorite for all ages! We look forward to your next stay.
Thank you for your feedback. We will be addressing your concerns