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Omni Rancho Las Palmas Resort & Spa

4.0 out of 5.0
Overview Reviews Amenities & Policies
41-000 Bob Hope Dr., Rancho Mirage, CA
1-844-663-2269
3.9
out of 5
Average Guest Review
See all 50 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Everyone
  • Family
  • hotel.reviews.categoryFamilywithsmallchildren

Recent guest reviews

Good set up for children. Its what we came for. Very clean room and maid doing her job great. BUT we pay good money and don't appreciate your pool staff leaving the gate open for friends w/o bracelets to come in free & create chaos around the children. I watched this happen 3 days straight same staff who would wait to the side as look out and motion inside. NOT COOL!

Super family friendly, very safe for children, would definitely return!

We’ve been coming to Rancho Las Palmas for the better part of 22 years now. Some things have changed for the better over the past 20+ years, but the watermark could use a makeover. It’s starting to look it’s age

The property was very big, pretty with lots to do, stuff was very nice, we had a great time!

It was nice that the pools are enclosed for child safety and the pool hours were great. Food was good and place was relaxing. The only bad experience was the A/C unit not working and then needing to be completely replaced and still not working appropriately.

I love the Omni. It’s one of the best hotel. Planing to go back next month for my birthday

Older property and out dated. Disappointed at cost vs reality. I would not recommend.

They have splash for kids and lazy water. This hotel is very good for kids!!

Nothing stood out about your hotel positive 😬our check in was horrible!! You’re rooms could use a little update?? Was sooo packed you can’t enjoy the activity’s!! You should make a point the hotel guest should get first choice at the pool seats?? Their should be certain sections for day passes??

Better mattress And pillows couldn’t get parking close to the room

Everything you need is in walking distance. Comfortable bed, git a great nights sleep

What I mostly disliked is the price. For a 2 night stay my bill for the room only was over $1600. That’s $800 per night which included room charge, taxes and a resort fee. We booked a standard king room overlooking the lazy river. We had a unit that mostly overlooked the sand area meant for the kiddies. For $800/night you’d expect a suite of sorts. The room was fine. The beds were comfortable. There was a small balcony. The carpets looked old and worn and there was a definite odor, Then when you wanted to get to the pool, there was no easy access. You had to walk a distance to get to the gate to gain entry. We just found it odd. Then the pool stays open apparently till 9:00 so we had the “loud” family out there shouting while those of us who hoped for a chance to wind down our evening, simply bided our time till they left. To make matters worse, they came banging on our door, wrong room, dragging us out of bed. People make mistakes. Then we had a housekeeping issue. The cleaners knocked on our door mid morning and we told them we would be out in 15 minutes. They said fine, we’ll come back. We were out at the pool for 3 1/2 hrs. When we got back it had not been cleaned. While we were showering and getting ready to go out to eat, the cleaners showed up to clean with their apologies. I said we were getting ready to go to dinner so we’d be out in one hour. In 30 minutes she knocked on our door again. I said give us 15 mins. Now I felt like I was rushing and on HER schedule. Sigh

It was very ckean. Srevice is good. I want to come again. Thanks.

Beautiful Great place, will be back next year. Will recommend this resort to my friends

41-000 Bob Hope Dr. Rancho Mirage CA

Hotel highlights

  • Walking distance to San Jacinto Mountains
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Omni Rancho Las Palmas Resort & Spa places you 2.1 mi (3.3 km) from McCallum Theatre. This 444-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a full-service spa.


Dining

This resort is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:30 AM.


Rooms

Guests can expect to find free WiFi and 42-inch a plasma TV with digital channels and pay movies. Beds sport down comforters and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and a ceiling fan.


Property features

Omni Rancho Las Palmas Resort & Spa features a golf course, a full-service spa, and 2 outdoor pools. There's free valet parking if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa resort include an outdoor pool, a lazy river, and a children's pool.

Room options

Room, 1 King Bed (Vista View)

King 1 | Sleeps 4
from $153

Room, 2 Queen Beds (Vista View)

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Poolside (Second Level)

Queen 2 | Sleeps 4

Room, 1 King Bed (Vista View - Accessible)

King 1 | Sleeps 4

Room, 1 King Bed, Lake View

King 1 | Sleeps 4

Guest reviews for Omni Rancho Las Palmas Resort & Spa

Everyone (34) Couples (1) Family (16)
3
Families

Good set up for children. Its what we came for. Very clean room and maid doing her job great. BUT we pay good money and don't appreciate your pool staff leaving the gate open for friends w/o bracelets to come in free & create chaos around the children. I watched this happen 3 days straight same staff who would wait to the side as look out and motion inside. NOT COOL!

By on Jul 12, 2019

Review comment responded on Jul 16, 2019

Thank you for your feedback. The resort does offer a great escape for families and we are pleased to hear you enjoyed your room. Your comments regarding our pool staff have been sent to the appropriate department leader for review. We do hope to see you again in the future.

5
Family with small children

Super family friendly, very safe for children, would definitely return!

By on Jul 10, 2019

Review comment responded on Jul 12, 2019

Thank you for the wonderful comments! We will see you when you return!

4
Partner Couples

We’ve been coming to Rancho Las Palmas for the better part of 22 years now. Some things have changed for the better over the past 20+ years, but the watermark could use a makeover. It’s starting to look it’s age

By on Jul 4, 2019

4
Family with small children Families

The property was very big, pretty with lots to do, stuff was very nice, we had a great time!

By on Jul 3, 2019

5
Everyone

By on Jul 1, 2019

4
Families

It was nice that the pools are enclosed for child safety and the pool hours were great. Food was good and place was relaxing. The only bad experience was the A/C unit not working and then needing to be completely replaced and still not working appropriately.

By on Jun 27, 2019

Review comment responded on Jun 28, 2019

We are so glad you enjoyed the pool facilities during your visit! We appreciate the feedback and hope to see you again soon.

5
Everyone

By on Jun 19, 2019

5
Families

I love the Omni. It’s one of the best hotel. Planing to go back next month for my birthday

By on Jun 18, 2019

Review comment responded on Jun 21, 2019

Greetings from Omni Rancho Las Palmas Resort & Spa! We appreciate the positive feedback and are thrilled to see you next month for your birthday! Best, Omni Rancho Las Palmas Resort & Spa

1
Everyone

Older property and out dated. Disappointed at cost vs reality. I would not recommend.

By on Jun 17, 2019

Review comment responded on Jun 21, 2019

Hello! Although you were disappointed in the property, we appreciate you taking the time to review your recent stay and hope you will give us another opportunity in the future. Best, Omni Rancho Las Palmas Resort & Spa

4
Everyone

By on Jun 17, 2019

Omni Rancho Las Palmas Resort & Spa

41-000 Bob Hope Dr., Rancho Mirage, CA 92270
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.