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Recent guest reviews

The staff was very helpful and accommodating. Also thought the location was perfect.

Location! It is right in the heart of palm springs

The property it’s very convenient for me because of work. I come to Palm Springs a lot but the condition of the hotel area where my room was left a bad impression of the property. Even the toilet wasn’t working properly. In the other hand the staff was friendly.

Service and staff were great! The room was certainly dated and worn. Needs some updating in all aspects of the room and hotel hallway areas. There is a lot of differed maintenance.

Great Location! The hotel needs lots of updates starting from the bed , carpet , bathroom , furniture. Not a friendly front desk.

Location was great. Rooms were dated and run down. Pool area was shabby. Staff was great and accommodating.

the hotel is beautiful. Great location. Service excellent. I will be staying here again!

The hotel itself is beautiful, however the suite we stayed in was not. There was blood on the comforter from a previous customer. The bathroom floor looked like it had been mopped with dirty water, the tiles were covered in black mop streaks. The couch in the suit was stained on both sides of its cushions. The staff was VERY friendly and hospitable and I would stay again but definitely inspect the room more deeply next time. Huge issue is parking, valet is $27 a night or you can street park and hope you don’t wake up to a ticket.

You had better watch out for additional fees that are NOT optional and not included in the room price. Whether you use the services or not. Very deceptive in my option. Be sure and scroll down to the bottom of the page and read the fine print (2nd page if you print). I guess they are afraid to put it above the fold. Not mentioned at check-in but definitely mentioned at check-out.

The balcony was wonderful in the evening and the pool area with cabanas was very nice. Dawn at the check-in desk was very accommodating. The valets (Javier, Julio, Jorge, Antionio) were friendly and so helpful. However, there is NO PARKING for guests. We had one vehicle and had to drive around several blocks and park far away and walk back in extremely intense heat. Parking was a nightmare.

Their bartender, Mickey, was right on point and a hard worker.

Amazing hotel love it gooooooooooos service nice clean

The location was great. Service was outstanding. The rooms were clean and the view was nice. The hotel was very flexible with an early check in. The only thing is that the food and drinks at the pool was mediocre.

The carpet was dirty and dated. The location is good.

The room was really nice and large. Everything was clean and well taken care of. The gym had all the equipment I needed for working out and was also well maintained.

N Palm Canyon Dr Palm Springs CA

Hotel highlights

  • Walking distance to Palm Springs Convention Center and Palm Springs Art Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Downtown Palm Springs, Hyatt Palm Springs is within a 10-minute walk of popular sights such as Palm Springs Art Museum and San Jacinto Mountains. This 4-star hotel welcomes guests with 197 rooms and conveniences like an outdoor pool, free in-room WiFi, and a free airport shuttle.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

All 197 individually furnished accommodations feature sitting areas. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, refrigerators, and coffee makers.


Property features

At Hyatt Palm Springs, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is USD 27 per night if you plan to drive, or hop aboard the free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa bed, City View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Double Beds, City View

2 Double Beds | Sleeps 5

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed (Cabana)

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Hyatt Palm Springs

Everyone (46) Couples (40) Business (9) Family (24) Friends (9) Other (4)
4
Everyone

By on Feb 26, 2020

5
Partner Couples

The staff was very helpful and accommodating. Also thought the location was perfect.

By on Feb 17, 2020

4
Everyone

Location! It is right in the heart of palm springs

By , from Las vegas on Feb 12, 2020

5
Everyone

By on Feb 4, 2020

2
Business Business

The property it’s very convenient for me because of work. I come to Palm Springs a lot but the condition of the hotel area where my room was left a bad impression of the property. Even the toilet wasn’t working properly. In the other hand the staff was friendly.

By on Jan 13, 2020

4
Family

Service and staff were great! The room was certainly dated and worn. Needs some updating in all aspects of the room and hotel hallway areas. There is a lot of differed maintenance.

By on Jan 1, 2020

1
Partner Couples Business Business Family

Great Location! The hotel needs lots of updates starting from the bed , carpet , bathroom , furniture. Not a friendly front desk.

By on Nov 30, 2019

Review comment responded on Dec 25, 2019

Dear Guest, Thank you for choosing to stay at the Hyatt Palm Springs. We recognize your time is valuable and appreciate the feedback you have provided on Expedia. Providing our guests with the highest level of hospitality and maintaining a fresh atmosphere within our guest rooms and common areas is our number one priority and we sincerely apologize for falling short of meeting your expectations in the areas that you described. As a teachable moment, we have shared your feedback to our appropriate hotel team to ensure the necessary guidelines are in place to improve our overall guest experience. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Palm Springs.

3
Family

Location was great. Rooms were dated and run down. Pool area was shabby. Staff was great and accommodating.

By on Oct 5, 2019

5
Partner Couples

the hotel is beautiful. Great location. Service excellent. I will be staying here again!

By on Aug 31, 2019

3
Friends

The hotel itself is beautiful, however the suite we stayed in was not. There was blood on the comforter from a previous customer. The bathroom floor looked like it had been mopped with dirty water, the tiles were covered in black mop streaks. The couch in the suit was stained on both sides of its cushions. The staff was VERY friendly and hospitable and I would stay again but definitely inspect the room more deeply next time. Huge issue is parking, valet is $27 a night or you can street park and hope you don’t wake up to a ticket.

By on Aug 2, 2019

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