being in Palm Springs with a view of the mountains was nice. The property is run down, the sofa and ottoman in the front room were stained and dirty. The HVAC didn't work. Rooms in need of refurbishment.
PROPRTY IS OLD AND IN NEED OF AN UPDATE. BEDDING IS LIMITED AND PILLOWS ARE HORRIBLE. POOL SHOULD BE HEATED HIGHER SINCE SPA IS EMPTY DUE TO COVID. $18 A DAY FOR PARKING IS ROBBERY. MOST OF THE HOTELS DO NOT CHARGE FOR PARKIG. NO VALET DUE TO COVID.
Location can’t be beat but the property could use some updating
For a Hyatt property, I was disappointed how dirty and unkept this location was. The furniture old and dingy, the pool was disgusting. Only thing nice I can say was the room was big with a nice view and the bed was nice and comfortable.
The staff was very helpful and accommodating. Also thought the location was perfect.
Location! It is right in the heart of palm springs
The property it’s very convenient for me because of work. I come to Palm Springs a lot but the condition of the hotel area where my room was left a bad impression of the property. Even the toilet wasn’t working properly. In the other hand the staff was friendly.
Service and staff were great! The room was certainly dated and worn. Needs some updating in all aspects of the room and hotel hallway areas. There is a lot of differed maintenance.
Great Location! The hotel needs lots of updates starting from the bed , carpet , bathroom , furniture. Not a friendly front desk.
Location was great. Rooms were dated and run down. Pool area was shabby. Staff was great and accommodating.
the hotel is beautiful. Great location. Service excellent. I will be staying here again!
The hotel itself is beautiful, however the suite we stayed in was not. There was blood on the comforter from a previous customer. The bathroom floor looked like it had been mopped with dirty water, the tiles were covered in black mop streaks. The couch in the suit was stained on both sides of its cushions. The staff was VERY friendly and hospitable and I would stay again but definitely inspect the room more deeply next time. Huge issue is parking, valet is $27 a night or you can street park and hope you don’t wake up to a ticket.
You had better watch out for additional fees that are NOT optional and not included in the room price. Whether you use the services or not. Very deceptive in my option. Be sure and scroll down to the bottom of the page and read the fine print (2nd page if you print). I guess they are afraid to put it above the fold. Not mentioned at check-in but definitely mentioned at check-out.
The balcony was wonderful in the evening and the pool area with cabanas was very nice. Dawn at the check-in desk was very accommodating. The valets (Javier, Julio, Jorge, Antionio) were friendly and so helpful. However, there is NO PARKING for guests. We had one vehicle and had to drive around several blocks and park far away and walk back in extremely intense heat. Parking was a nightmare.
Located in Downtown Palm Springs, Hyatt Palm Springs is within a 10-minute walk of popular sights such as Palm Springs Art Museum and San Jacinto Mountains. This 4-star hotel welcomes guests with 197 rooms and conveniences like an outdoor pool, free in-room WiFi, and a fitness center.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.
All 197 individually furnished accommodations feature sitting areas. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, refrigerators, and coffee makers.
At Hyatt Palm Springs, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is offered for USD 18.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a business center, and coffee/tea in a common area.
being in Palm Springs with a view of the mountains was nice. The property is run down, the sofa and ottoman in the front room were stained and dirty. The HVAC didn't work. Rooms in need of refurbishment.
PROPRTY IS OLD AND IN NEED OF AN UPDATE. BEDDING IS LIMITED AND PILLOWS ARE HORRIBLE. POOL SHOULD BE HEATED HIGHER SINCE SPA IS EMPTY DUE TO COVID. $18 A DAY FOR PARKING IS ROBBERY. MOST OF THE HOTELS DO NOT CHARGE FOR PARKIG. NO VALET DUE TO COVID.
Location can’t be beat but the property could use some updating
For a Hyatt property, I was disappointed how dirty and unkept this location was. The furniture old and dingy, the pool was disgusting. Only thing nice I can say was the room was big with a nice view and the bed was nice and comfortable.
Thank you very much for taking the time to provide us feedback on your recent stay.
Thank you very much for taking the time to provide us feedback on your recent stay. We hope to welcome you back again soon.
The staff was very helpful and accommodating. Also thought the location was perfect.
Location! It is right in the heart of palm springs
Thank you very much for taking the time to provide us feedback on your recent stay.