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Recent guest reviews

Great staff, very efficient and helpful even during a busy weekend! Clean and friendly hotel, tasty and quick room service

The hotel was not easy to get around. Was disappointing to not have a coffee option anywhere at the resort. Resort? A pool? Water to drink in the lobby? Exercise equipment that needed maintenance? Hotels without a resort fee have all the amenities.

Colorful, spacious rooms with comfy beds. However, our bathroom sink drained slowly, lots of peeling paint in the bathroom and the toilet wasn’t secured to the floor so it rocked every single time you sat on it. Hot tub had a dirty half cigarette butt right next to it.

Clean renovated room, new mattress. Wifi connection was bad.

Dirty and is more of a motel feel than a hotel. Young and the pool looks milky at best.

Free bike hire and yoga classes, but it's part of the resort fees.

I loved the pool parties. So many people over Memorial weekend that there weren’t any chairs left by 11am. We were there on vacation leaving our baby for the first time with Grama and we were exhausted. So that was no what we were expecting. The bed was very comfortable to both my husband and I so that was a boon. The girl at the front desk would sit on a tiiiiinnny chair so when people would line up they couldn’t see her there and she could have cared less just ignoring all the clients. The other people that worked there seemed eager to help, except for the one girl who was always there leaving a very heavy cloud of poor customer service behind despite the other desk people. The restaurant is good but you might wait an hour and fifteen minutes for your breakfast. We got very Hangry! There is a Starbucks across the street in the Ralph’s grocery store so you’re not entirely stuck going there but that place doesn’t really feel like vacation. Overall we relaxed and had a good time but they were just too packed.

Beautiful colors, so much fun! Staff was fantastic as well.

The rooms are basic, but the bed and linens are very comfortable. The staff was accommodating. I enjoyed the diversity the property attracts, and it's pet friendly!! I did not enjoy the crowded pool. Apparently, the pool is open to the public and it host DJ parties for where the public can attend as well. That meant the pool was not private to guest only. I don't like crowds on vacation.

The Saguaro was a real disappointment. First, it's not cheap. As a result one expects it to be pretty nice. The positives - the pool and courtyard are pleasant enough (minus the piped in music). Its in-town and relatively close to amenities. If you're a 20 or 30 something hipster you may like the vibe. The negatives - the hotel is not well maintained. The heat in my room did not work and in late December it was needed. For 6 days a door to the parking lot remained broken. In general from the restaurant to the housekeeping staff - the service is hit or miss. Some employees work to provide good service while others could seemingly care less. Very inconsistent and generally mediocre service. The rooms are budget hotel rooms with bright colors and nothing else. My room did not even have a reading lamp. Very basic, cheap rooms that have been given a splash of bright colors to cover up many flaws. Finally, if you're a hipster (e.g. Portlandia) you might love this place. If not, you may be very disappointed by the lame service, lacking room amenities as well as a few features such as the AWFUL music that is piped in to the common areas day and night. Never again!

E Palm Canyon Drive Palm Springs CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Sonora Sunrise, The Saguaro Palm Springs is within a few miles (5 km) of popular sights such as Palm Springs Convention Center and Palm Springs Art Museum. This 4-star resort has 245 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour fitness center.


Dining

Explore the resort and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 11 AM.


Rooms

The 245 rooms have an array of amenities, including balconies or patios, refrigerators, and free local calls. Guests can expect to find free WiFi and 50-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.


Property features

At The Saguaro Palm Springs, guests enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and access to locker space. Other amenities at this spa resort include 2 spa tubs, free WiFi in public areas, and a conference center.

Room options

Room, 2 Queen Beds, Mountain View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Pool View

1 King Bed | Sleeps 2

Room, 1 King Bed, Mountain View

1 King Bed | Sleeps 2

Suite, 1 King Bed, Pool View

1 King Bed | Sleeps 2

Guest reviews for The Saguaro Palm Springs

Everyone (26) Couples (2) Students (1) Family (2)
5
Partner Couples Friends

Great staff, very efficient and helpful even during a busy weekend! Clean and friendly hotel, tasty and quick room service

By , from Los Angeles on Jul 10, 2020

Review comment responded on Jul 16, 2020

Dear Dusan, We are psyched to hear that you enjoyed your stay with us. We pride ourselves on a custom level of guest service and work hard to deliver that and more to you while visiting us here at the Saguaro. It is a delight to learn we succeeded in meeting your expectations. Again, Thank you for your kind words. We look forward to giving you a colorful welcome back very soon. Cheers! Amanda Osborn Director of Front Office

5
Everyone

By on Jun 7, 2020

3
Family

The hotel was not easy to get around. Was disappointing to not have a coffee option anywhere at the resort. Resort? A pool? Water to drink in the lobby? Exercise equipment that needed maintenance? Hotels without a resort fee have all the amenities.

By on Feb 5, 2020

Review comment responded on Feb 21, 2020

Dear A, Thank you for taking the time to leave your feedback, We used to have coffee makers in the room but found that guests did not use them as they would rather partake in our delicious cafe offerings at El Jefe and Roccos! The Resort Tax is standard hotel tax as we are in a Resort City. We do make it worth your while by offering free yoga, a complimentary shuttle, and free cruisers. Thank you for bringing the fitness center to my attention - I will pass this along to our Engineering Team so we may address immediately. Kindest Regards, Amanda Osborn Front of House Director

1
Everyone

By on Jan 20, 2020

Review comment responded on Feb 19, 2020

Dear Guest, I am disappointed to learn you did not enjoy your stay with us. We do our best to create a pleasant guest experience and would greatly value some feedback on where we went wrong. Not only would this give us a clearer insight on matters that may be overlooked but will prevent them from reoccurring in the future. Please feel free to contact me directly to discuss further. I look forward to hearing from you. Kindest Regards, Amanda Osborn Director of Front Office

4
Everyone

By on Jan 3, 2020

Review comment responded on Jan 5, 2020

Hello , We're so glad that you enjoyed your time with us here at the, Saguaro Palm Springs, we hope to see you back real soon! Amanda O

3
Family with small children

Colorful, spacious rooms with comfy beds. However, our bathroom sink drained slowly, lots of peeling paint in the bathroom and the toilet wasn’t secured to the floor so it rocked every single time you sat on it. Hot tub had a dirty half cigarette butt right next to it.

By on Dec 8, 2019

3
Everyone

By on Sep 16, 2019

Review comment responded on Oct 6, 2019

Thank you.

5
Everyone

Clean renovated room, new mattress. Wifi connection was bad.

By on Aug 30, 2019

Review comment responded on Sep 1, 2019

Hello Traveler, We do thank you for your feedback and will certainly look into the WiFi issue. Thank you

1
Everyone

Dirty and is more of a motel feel than a hotel. Young and the pool looks milky at best.

By on Aug 20, 2019

Review comment responded on Sep 5, 2019

we do thank you for your feedback and are sorry to hear of this.

2
Everyone

By on Jul 31, 2019

Review comment responded on Aug 2, 2019

We are sorry to see this traveler.

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