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Recent guest reviews

Staff was amazing. Rooms were nice but smaller than pictures seem. Pool was nice as well as outdoor seating areas

Great Location! Just seems a little outdated. They seem like they slightly renovated with paint. I would stay again, but I dint consider it upscale

Great location in downtown Palm Springs. Just one block away from the main drag and most of the happenings in downtown.

Overall good. Would have liked a bar at the pool with food.

Great location. Friendly staff. Definitely recommend and will stay again.

Most of the staff and front desk personal attitude was horrible the pool was dirty and really beds bad

The location was great. Everything else was below average. Staff was rude and could care less about the smelly room they assigned me. If you book from an outside source like orbitz, they will not address any issues. Pool wasn’t clean. Kids packed in there.. no social distancing whatsoever. Walked by the same overflowing garage cans the the 2 days we were there. Pretty disappointing experience to say the least.

I loved that there were orange trees all around the property and the air was scented with orange blossoms. I didn't like that much of the property wasn't well cared for,i.e.rusty metal work everywhere.

Location was excellent. Didn’t need to rent a car. Hotel rooms a bit drab/tired looking. Pool very nice. Quiet at night. Double beds quite small but comfortable. The hotel charges an extra “fee”, which we thought was a bunch of crap!

Nice hotel ...but the 🚿 was terrible ...the water barely came out ....they need to clean the shower heads and take off the water restrictors.

Great location near lots of restaurants and shops.

The location can’t be beat for downtown Palm Springs. The exterior and pool and hot tub are very nice. The rooms are just a bit dated and the walls/doorways make for minimal sound reduction- we could easily hear the neighboring rooms

The Christmas decorations were fabulous. The toiletries did not smell good.

Nice and clean and was in a local area. Service was fast. Easy to find. Will come agai n and tell friends

They were very unfriendly, the rooms have mold and bugs.

S Belardo Road Palm Springs CA

Hotel highlights

  • Walking distance to San Jacinto Mountains and Palm Springs Art Museum
  • Free uncovered self parking
  • Free airport shuttle
  • Outdoor pool

Located in Downtown Palm Springs, Palm Mountain Resort and Spa is within a 5-minute walk of San Jacinto Mountains and within 15 minutes of other popular attractions like Palm Springs Art Museum. This 142-room, 3-star hotel has an outdoor pool along with free self parking and a free airport shuttle.


Dining

You can sip a beverage at the coffee shop/café.


Rooms

All 142 air-conditioned rooms provide microwaves, coffee makers, and free local calls. 40-inch flat-screen TVs are available for entertainment, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Free bottled water, safes, and ironing boards are also available.


Property features

At Palm Mountain Resort and Spa, guests have access to an outdoor pool, a spa tub, and WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, a computer station, and free newspapers.

Room options

Deluxe Room, 2 Double Beds, Pool View

2 Double Beds | Sleeps 5

Room, 2 Double Beds (Courtyard)

2 Double Beds | Sleeps 5

Room, 1 King Bed, Poolside

1 King Bed | Sleeps 4

Room, 1 King Bed, Balcony

1 King Bed | Sleeps 3

Guest reviews for Palm Mountain Resort and Spa

Everyone (33) Couples (9) Family (12)
5
Everyone

By on Nov 23, 2020

Review comment responded on Nov 24, 2020

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and the 5-star rating of our hotel. We truly strive to provide a five star stay and it's awesome to be recognized for it. Thank you for taking the time to give us your rating. We hope to see you again soon! Sincerely, Steve Boswell General Manager

4
Friends

Staff was amazing. Rooms were nice but smaller than pictures seem. Pool was nice as well as outdoor seating areas

By on Nov 8, 2020

Review comment responded on Nov 24, 2020

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and feedback. I had a chance to read the review that you recently completed and was delighted to hear about your experience with our hotel & staff. Thank you for taking the time to provide your great feedback. We look forward to having you back with us! Sincerely, Steve Boswell General Manager

4
Family Family

Great Location! Just seems a little outdated. They seem like they slightly renovated with paint. I would stay again, but I dint consider it upscale

By , from San Diego.ca on Oct 16, 2020

Review comment responded on Oct 28, 2020

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and feedback. I had a chance to read the review that you recently completed and was glad to hear that you enjoyed your stay and our great location. Now we are aware that we could use some refreshing with our furnishings and will continue working to improve. Thank you for taking the time to provide your feedback. We look forward to having you back with us! Sincerely, Steve Boswell General Manager

4
Friends

Great location in downtown Palm Springs. Just one block away from the main drag and most of the happenings in downtown.

By , from Central Kentucky on Oct 11, 2020

Review comment responded on Oct 28, 2020

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and feedback. I had a chance to read the review that you recently completed and you are so right about our great location being super convenient to all that downtown has to offer! Thank you for taking the time to provide your feedback. We hope to see you again soon! Sincerely, Steve Boswell General Manager

5
Everyone

By on Sep 4, 2020

Review comment responded on Sep 15, 2020

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and the 5-star rating of our hotel. We truly strive to provide a five star stay and it's awesome to be recognized for it. Thank you for taking the time to give us your rating. We hope to see you again soon! Sincerely, Steve Boswell General Manager

5
Everyone

By on Sep 3, 2020

Review comment responded on Sep 15, 2020

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and the 5-star rating of our hotel. We truly strive to provide a five star stay and it's awesome to be recognized for it. Thank you for taking the time to give us your rating. We hope to see you again soon! Sincerely, Steve Boswell General Manager

4
Family Friends

Overall good. Would have liked a bar at the pool with food.

By , from Orange County on Aug 18, 2020

Review comment responded on Aug 31, 2020

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and look forward to seeing you again. I had a chance to read the review that you recently completed, and I am glad that you enjoyed your stay. Although we do not have an on-site restaurant or bar, hopefully you found our Marketplace a convenient option for beverages & snacks. Thank you for taking the time to provide your feedback. Hope to see you again soon! Sincerely, Steve Boswell General Manager

5
Partner Couples

Great location. Friendly staff. Definitely recommend and will stay again.

By on Jul 19, 2020

Review comment responded on Jul 29, 2020

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and look forward to seeing you again. I had a chance to read the review that you recently completed and was delighted to hear about your experience with our hotel. Thank you for recommending us. We truly appreciate your feedback and look forward to seeing you again! Sincerely, Steve Boswell General Manager

1
Everyone

Most of the staff and front desk personal attitude was horrible the pool was dirty and really beds bad

By on Jul 6, 2020

Review comment responded on Jul 30, 2020

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and feedback. I had a chance to read the review that you recently completed and was concerned to hear about your experience during your stay. I sincerely apologize, as this is not the way we ever want our guests to feel after staying with us. Please feel free to reach out to me to discuss any concerns regarding your stay. We strive to create exceptional experiences and hope you'll give us another opportunity to better serve you in the future. Sincerely, Steve Boswell General Manager

2
Friends

The location was great. Everything else was below average. Staff was rude and could care less about the smelly room they assigned me. If you book from an outside source like orbitz, they will not address any issues. Pool wasn’t clean. Kids packed in there.. no social distancing whatsoever. Walked by the same overflowing garage cans the the 2 days we were there. Pretty disappointing experience to say the least.

By , from California on Jul 3, 2020

Review comment responded on Jul 30, 2020

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and feedback. I had a chance to read the review that you recently completed and was concerned to hear about your experience during your stay. I sincerely apologize, as this is not the way we ever want our guests to feel after staying with us. Please feel free to reach out to me to discuss any concerns regarding your stay. We strive to create exceptional experiences and hope you'll give us another opportunity to better serve you in the future. Sincerely, Steve Boswell General Manager

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