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Recent guest reviews

The hotel staff was wonderful! Everyone was super friendly and helpful. The hotel is very clean. I was disappointed that the whirlpool was not in operation.

Check in was a breeze...staying here was worse than a 1 star motel. Room was dirty....they don't understand the purpose of a mattress pad; shampoo bottles were sticky taped to wall...but that didn't work as they were on the floor....(and you can see how many times they have tried to stick these things on the shower wall); shower didn't drain so I finally had to actually remove the drain cover and when I couldn't figure out how to turn off the ac I noticed that neither the phone nor the clock worked. I used my cell phone to call front desk and complain and his response was "we know". He did tell me how to turn off the ac. Stay away and go somewhere else

King suite that I reserved was in unacceptable condition when I checked in: closet door were off-track; phone nonfunctional; bedside lsmp shade was ckearly broken and only partislly attached to fixture. Unabke to change to a like room- disappointing for Marriott quality I’m used to. Has to stay in “accessible” suite- not what I wanted. Carpet, decor& furnishings clearly dated and need update.

Very nice place

Staff is very welcoming. Especially Alex at the front desk.

good solid property. Have stayed many times on business.

Very clean, nice rooms and great service. Excellent location.

Staff is very friendly and bed was quite comfortable

Great location and service

Nice and clean

Clean, quiet, convenient. Friendly staff.

It was a very beautiful property. It was very clean and updated.

Everything was great, but the air conditioners in the room tent to turn off prior to hitting the temp for which the room is set. I stayed here twice in the last week (diff rooms) and had the same issue. I would set the thermostat to cool the room, go out to dinner, and come back a few hours later expecting the room to be cool for the night. However, both times the air conditioner had cycled off and the room was only 1 degree cooler than when I had left it. I manually changed the temp (again) and the air conditioner would turn on again. However it would cycle off and would require me to manually start it up again. Never cooling the room to the temp set. This was rather annoying as it was August, so very hot.

Great stay for one night.

Stayed for one night. There were ants on the bathroom sink. Bed was comfy.

The pool was refreshing . The fragrance of the building was also nice . I wish i could take it home with me .

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

2 Queen Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

1 King Bed | Sleeps 2

Guest reviews for Courtyard by Marriott Palm Desert

Everyone (25) Couples (6) Family (11)
5
Business Business

The hotel staff was wonderful! Everyone was super friendly and helpful. The hotel is very clean. I was disappointed that the whirlpool was not in operation.

By on Feb 1, 2023

Review comment responded on Feb 2, 2023

Thanks for staying with us. We appreciate your feedback!

1
Everyone

Check in was a breeze...staying here was worse than a 1 star motel. Room was dirty....they don't understand the purpose of a mattress pad; shampoo bottles were sticky taped to wall...but that didn't work as they were on the floor....(and you can see how many times they have tried to stick these things on the shower wall); shower didn't drain so I finally had to actually remove the drain cover and when I couldn't figure out how to turn off the ac I noticed that neither the phone nor the clock worked. I used my cell phone to call front desk and complain and his response was "we know". He did tell me how to turn off the ac. Stay away and go somewhere else

By on Nov 27, 2022

Review comment responded on Dec 1, 2022

We apologize for the inconvenience you encountered during your stay, thank you for staying with us.

2
Family

King suite that I reserved was in unacceptable condition when I checked in: closet door were off-track; phone nonfunctional; bedside lsmp shade was ckearly broken and only partislly attached to fixture. Unabke to change to a like room- disappointing for Marriott quality I’m used to. Has to stay in “accessible” suite- not what I wanted. Carpet, decor& furnishings clearly dated and need update.

By on Oct 26, 2022

Review comment responded on Oct 28, 2022

We apologize for the inconvenience you encountered during your stay, thank you for staying with us.

5
Everyone

By , from Lexington on Oct 10, 2022

4
Everyone

By on Oct 2, 2022

4
Everyone

Very nice place

By on Aug 4, 2022

Review comment responded on Aug 4, 2022

Thanks for staying with us. We appreciate your feedback!

5
Everyone

Staff is very welcoming. Especially Alex at the front desk.

By on Jul 31, 2022

Review comment responded on Aug 3, 2022

Thanks for staying with us. We appreciate your feedback!

5
Family Business Business

good solid property. Have stayed many times on business.

By on Jul 28, 2022

Review comment responded on Jul 28, 2022

Thanks for staying with us. We appreciate your feedback!

5
Family

Very clean, nice rooms and great service. Excellent location.

By on Jul 27, 2022

Review comment responded on Jul 27, 2022

Thanks for staying with us. We appreciate your feedback!

5
Everyone

Staff is very friendly and bed was quite comfortable

By on Jul 24, 2022

Review comment responded on Jul 26, 2022

Thanks for staying with us. We appreciate your feedback!

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