Enjoy the suite
Excelente trato muy bien las instalaciones
The property and lobby are great. Just don’t look in the rooms. Not clean at all!
Very clean. Friendly and courteous staff. Nice property
Fair property for the value -very unclean room ... sticker claimed room was sanitized, but it clearly had not been wiped down for Covid.
Inconsistent Direct Tv channels, sad breakfasts
Terrible staff treatment
Nice classy place. Breakfast is sad.
The pool was dirty- layers of dirt in the bottom of The pool. Bugs and dead bees floating in the pool. The temp of the pool was too cold for my 5 and 8 yr old Grandchildren to swim in. The handrail to the pool was broken and corroded. The jacuzzi was murky and could smelling. The table umbrella canvas was torn and the umbrella could not be opened. I was very disappointed in the pool area, especially for a Hilton.
Rooms are a great size, the kitchenette is definitely an added bonus. Due to covid we couldn’t make use of a lot of their amenities including the free breakfast. Maybe even coffee, juice, milk and individually wrapped muffins or packaged cookies would have been nice.
Property was good.. there was a huge stain in the living room.. other than that it was clean. Due to covid pool is limited and no free breakfast. Quiet hotel
For me it was a very good location. I was staying close up to I-10 so being nearest to the freeway worked. Staff was non-existent but caused by outrageous orders of the governor. Able to book reservation, unable to check in until I got around the orders with trickery. Once inside, no amenities at all. We had a the hotel offered a place to sit down stairs. No staff, no food, no beverage service. That is even outside the governor's orders. We were booked into, and charged for a suite. Got a regular room. Didn't get a price reduction. I am not doing this one again.
Great stay. Delivered in service. Stayed for a business conference.
The size of the rooms were great. Loved having privacy while someone is watching tv.
Homewood Suites by Hilton Palm Desert places you within 2 miles (3 km) of Classic Club and Desert Willow Golf Resort. This 128-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Unwind at the end of the day with a drink at the bar/lounge, or chat with other guests at the free manager's reception on select days.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Kitchens, dryers, and MP3 docks are other standard amenities.
Guests of Homewood Suites by Hilton Palm Desert have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
Enjoy the suite
Dear Kenelma, Thank you for choosing Homewood Suites Palm Desert and sharing your review! We are glad you enjoyed the suite. Safe travels!
Excelente trato muy bien las instalaciones
Dear Bertha, Thank you for choosing Homewood Suites and sharing your review!
The property and lobby are great. Just don’t look in the rooms. Not clean at all!
Dear Rochelle, Thank you for bringing your concerns to our attention. This matter will be further reviewed by our management team and a solution will be identified as we strive to provide quality lodging accommodations to all our guests. We hope to have you stay with us again in the future and see the improvements we have made thanks to your comments!
Very clean. Friendly and courteous staff. Nice property
Dear Lisa, Thank you for staying with us and sharing your review! We hope to see you again next time travel brings you to Palm Desert.
Fair property for the value -very unclean room ... sticker claimed room was sanitized, but it clearly had not been wiped down for Covid.
Thank you for staying with us and taking the time to leave a review! The cleanliness matter will be further reviewed by our management team and a solution will be identified as we strive to provide quality lodging accommodations to all our guests. We hope to have you stay with us again in the future and see the improvements we have made thanks to your comments!
Inconsistent Direct Tv channels, sad breakfasts
Dear Anonymous, We appreciate you staying with us and sharing your feedback. We will look into the issue you reported regarding the DirecTv channels! Unfortunately we do have to provide a grab and go breakfast right now due to local covid recommendations, but we look forward to returning to full amenities once those are lifted Safe travels!
Dear Charles, Thank you for staying with us in Palm Desert and sharing your 5/5 rating!