Had an odd odor and the AC took long to cool the room down.
The reservation was for my husband his name was on it, his credit card booked yet the front desk lady would not let him in until the police was called and a manager came on saw his name on the reservation
Close to events. Staff is very friendly. I would recommend this location.
The employee Who checking us at.the.front.desk was so unprofesional. The best was.the.bellboy at.the.door.
Great customer service. The hotel is near Disneyland. And the cookies are delicious.
One of the rooms I reserved...there was no housekeeping member to clean a guest room.
The property is really nice and clean. I had booked months ahead and gotten a deal where you get free appetizers. When I checked in, I was not reminded of the upgrades that I had gotten and didn't receive the coupons. So make sure you ask for the upgrades if you get any, because they might not automatically give them to you!
Good location. Poor selection of vending machines....only took coins or card...no dollars. Room fan was VERY noisy. Pay for parking wasn’t disclosed before arriving.
Have stayed here a handful of times over the last two decades. Place needs a facelift. Nice enough for the price. No more free DL shuttle. Never had a free breakfast. Place just looks tired. Again, for the price on a weekday...
Didn’t like anything AC barely worked, bed was stiff, they charge $24 for parking, you have to pay for WiFi, valet took up the entire entrance you couldn’t even pull up without getting harassed. For a Hilton double tree it was very poorly ran and constructed
Good location close to Honda Center, convenient access to interstate. Room could have been a little nicer and parking is expensive but otherwise good room
Front desk people on morning shift during our stay were arrogant and not pleasing, poor service and not sincere. I was given wrong information, before we arrive I phoned the front desk I was told that the shuttle to Disney park is free , but as soon as we checked in they said it is not free and I was given the rates for the fees of the shuttle service. Was so disappointed I will not recommend this place to stay. Also just to add I thought that this place is the one close to Disney when we arrive at the wrong location the one near Anaheim convention they said they cannot do something to help me change the hotel location so we have to bear with the situation and stay to this Orange location for the rest of our vacation. So frustrating :(
Located in Anaheim Resort, DoubleTree by Hilton Anaheim - Orange County is adjacent to American College of Law and within a 5-minute walk of other popular sights like UC Irvine Medical Center. This 461-room, 3.5-star hotel has a restaurant, an outdoor pool, and a fitness center. It's connected to a shopping center in central Orange and also close to The Outlets at Orange and Angel Stadium of Anaheim.
Enjoy a bite to eat at the hotel's café, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:00 AM.
DoubleTree by Hilton Anaheim - Orange County's 461 rooms provide MP3 docks, coffee makers, and safes. Guests can expect to find WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.
At DoubleTree by Hilton Anaheim - Orange County, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. Parking is available for USD 23 per night (USD 28 per night for valet parking), and there's also a train station shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include an outdoor tennis court, WiFi in public areas, and a conference center.
Had an odd odor and the AC took long to cool the room down.
Thank you for your feedback! We are sorry to hear you had some discomfort during your stay. We apologize for the inconvenience. We hope to see you again soon!
The reservation was for my husband his name was on it, his credit card booked yet the front desk lady would not let him in until the police was called and a manager came on saw his name on the reservation
Close to events. Staff is very friendly. I would recommend this location.
The employee Who checking us at.the.front.desk was so unprofesional. The best was.the.bellboy at.the.door.
Great customer service. The hotel is near Disneyland. And the cookies are delicious.
One of the rooms I reserved...there was no housekeeping member to clean a guest room.
The property is really nice and clean. I had booked months ahead and gotten a deal where you get free appetizers. When I checked in, I was not reminded of the upgrades that I had gotten and didn't receive the coupons. So make sure you ask for the upgrades if you get any, because they might not automatically give them to you!
Thank you for staying with us! We appreciate your feedback. Hope to see you again soon!