This hotel is a great place to stay in the center of Downtown Cleveland. The staff is very friendly and helpful and the rooms are clean quiet and comfortable. 10 min walk from the Tower City train station and a 25 min ride to the airport. The train is also very inexpensive $2.50. What a bargain! ...
What a marvelous hotel! It has such a luxurious feel but the staff was down to earth and friendly. Our young kids had a blast in the indoor pool that had an outdoor feel. The rooms were cozy but high end. The view of public square was fantastic! (We were the to watch American Ninja Warrior so it ...
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Only suggestion would be to run breakfast a little later- 11:00 during week and 12:00 on weekends. Raved about the bed - it was so comfortable! I actually asked the front desk what type of mattresses they were. Will definitely stay there again when I go back to Cleveland.
With crowds inside and out hotel staff managed security, comfort and CS with great finesse!
Liked the pool and gym. Room was clean and comfortable.
Toilet was lose, we told the front desk and nobody did nothing about it. Parking for guests has only one entry/exit. Dangerous!!.