The Ritz-Carlton New York, Central Park5.0 out of 5.0
Recent guest reviews
We love the Ritz Carlton Central Park. The staff is so friendly and location is perfect right across from Central Park. The view from our room was excellent. We could look right down on the NYMarathon. The rooms can use a little updating.
The staff turned a great weekend in to an unforgettable weekend... a TREMENDOUS experience. In particular the concierge, club level and front door staff were "over-the-top" and added to our time in NYC.
I stayed in this hotel while I was on a business trip, it is one of the best hotels I have been to. A great location, very friendly staff and lovely facilities. I will go there again in on of my next trips
The Ritz is certainly a pricey hotel, but it's absolutely worth it! We've stayed at this Ritz many times over a number of years and we have yet to be disappointed. Without a doubt the Concierge level is worth the extra fee. There's always a light food service available most of the day / evening and it's a nice way to grab a snack or light meal. The staff is always willing to go beyond expectations and kind to guests. I've seen some guests who treat these folks very rudely or in a condescending manner but they simply smile and continue to help. I've learned that if you're nice to the Ritz team they are very kind and always willing to help. The Ritz Carlton has some of the best employees I've ever seen. The other two areas I've enjoyed are the lobby bar and spa. We've used the lobby bar when we are meeting folks for a drink and we really enjoy the seasonal menu of craft cocktails. The spa is perhaps one of the best I've experienced. Here again service is beyond compare and perhaps the hotel's best kept secret. Highly recommend.
We had an outstanding stay at the Ritz-Carlton New York, Central Park. Many thanks go out to Robinson for our gold status upgrade and excellent service getting checked in. Our room was facing Central Park and was very nice. The bed was extremely comfortable with our requested feather pillows. The bathroom and shower was great with all the amenities. The lounge and restaurant was also excellent. Overall we had a great stay in New York City at an outstanding hotel. From the front desk to the concierge all were very helpful in all our request. Thanks to everyone who made our stay so pleasant.
Best service money can buy, fully satisfied with my stay. Relaxing environment and great spaces to live in. Upon arrival the staff was very helpful and polite, the food fas amazing and the rooms and services even better.
We stayed at the Ritz Carlton Central Park South when in town for the NYC Marathon. The staff and property are exceptional! The location can't be beat and it feels like an oasis in the very busy city. Our room overlooked Central Park and was absolutely beautiful.
If you are looking for a fantastic mid town hotel look no further than the Ritz on Central Park South. It is in a nice spot across from park, yet close enough to midtown for business or pleasure. Rooms are very nice and service is second to none. Bar tender is great!
Have stayed here many times, since it was the St. Moritz. Only have kind words for the Concierge and the Bell Staff. Had a family vacation with two rooms and was surprised at the continuous and persistent mishaps and mediocre service in many areas, specially the Club Lounge. In short, we had issues with service - staff at restaurant, Club Lounge and Bar seemed more interested in taking to each other than in their clients. Food served burned, breakfast dishes served cold, inattentive servers, etc. etc. Room service was very good, fast and food served hot and as ordered. Housekeeping in their own time, one night they would not do turndown, other nights yes, last night one room yes and other room no. Last night issue with the AC, didn't work well below 70, next day repaired men in the hallway. Elevators very slow, seemed at least one out of service, room keys didn't work in another elevator. Club Lounge was the biggest disappointment, for $150-$200 a night/ person it is really not worth it. Staff at the Lounge were always cold and impersonal, no greetings, no interest in service or offering drinks ( like other lounges ), minimal offer of wines and drinks, limited offer of breakfast, hors de oeuvre and others. The only thing good at the Lounge were the cookies and lots of candy, that is expensive candy. We were really disappointed at our current stay, would have though that this Ritz had a name to maintain, but it really felt like a downgraded hotel and that is a very expensive downgraded hotel in service, attention and food offer.
This hotel was just great. Fantastic staff, and the location was just perfect. Easy walk to Columbus Circle, Rock Center, Times Square and right on the park. I would stay here again in a heartbeat. It is older but refurbished with large bathrooms and very nice amenities.
- Walking distance to Barney's and Bloomingdale's
- Onsite dining
- Health club
Located in Central New York City, The Ritz-Carlton New York, Central Park is within a 10-minute walk of popular sights such as Barney's and Carnegie Hall. This 5-star hotel has 259 rooms and welcomes guests with a restaurant, a full-service spa, and a health club. Centrally located in Manhattan, the hotel is also a short walk from Bloomingdale's and Rockefeller Center.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is available for a fee.
The 259 rooms are air-conditioned and have an array of amenities, including minibars, free newspapers, and free bottled water. Guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include laptop-compatible safes, phones, and desks.
Guests staying at The Ritz-Carlton New York, Central Park enjoy access to a full-service spa, a health club, and a sauna. Valet parking is available for USD 55 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 1545 reviews