The Ritz-Carlton New York, Central Park5.0 out of 5.0
Recent guest reviews
I'll begin this review by saying I've been fortunate enough to stay at amazing resorts and hotels around the world: France, Spain, Hong Kong, Australia, Italy, Indonesia, Jordan, to name just a few. And of course, in the USA, my home country. I share this so the reader has context for the statements I am making in this review - statements that might, at first glance, seem over the top. Believe me when I tell you, I embellish nothing. As one would expect of a Ritz-Carlton, the staff are excellent. The food is phenomenal. The club level is unparalleled. And the property is exquisite. But that's not what makes a Ritz-Carlton a Ritz-Carlton. That's just par for their course. What make a Ritz a Ritz is that extra special "something." That small (or big) gesture that catches one by surprise, and that reveals the true character - and captures the essence - of the culture of a company dedicated to its craft. And that essence is embodied perfectly by Ender, the gentlemen who greeted us upon our arrival. We took our daughter to NY to celebrate her graduation (and her scholarship as she pursues a career in theater). What better place to do so than Broadway? Because she's never been to NY, I put us up in the heart of Times Square at the New York Marriott Marquis. But I also knew of the quality of The Ritz-Carlton, and opted to book one night at the hotel (our last night). How I wish we would have stayed there the entire time. On the day of our arrival, we enter the lobby and Ender greets us and escorts us to check-in. I happen to be wearing a Ritz-Carlton ball cap from San Francisco - and before I know it he's handing out ball caps from his hotel to each of us as a gift. Then he offers to escort us to the club (we were early and our room wasn't quite ready). My daughter was holding a few posters from Hamilton and The Phantom (we saw both the previous two nights), and we spoke briefly of our stay, letting him know we had one more play to see before heading home (Anastasia). And this is where The Ritz-Carlton shows that, like Porsche, it has no substitute. We head out to dinner (at the fabulous Quality Meats - no the name doesn't do it justice - which the concierge recommended), and then to the play. We get back to our room around 11:00pm. And then... Remember that "special something" I mentioned earlier - the one that makes one feel special, and cared for? While we were gone, Ender took it upon himself to go shopping. He purchased not one, not two, but all three soundtracks of the plays we saw while in NY!!! We opened the door to find them displayed on the entertainment center - and he had Anastasia playing on the Bose speaker system in the room!!! WHAT? Are you kidding me? WHO DOES THAT? With I don't know how many thousands of people that go in and out of that hotel, and this is the kind of attention we get? And note - I didn't reserve a suite - we were in a regular room! Never, and I mean NEVER have we ever been made to feel so special and wanted at a hotel (or any other establishment for that matter). Staring down at the thoughtful gifts and listening to the music of the play we just watched on Broadway, I watched my daughter wipe a tear from her eye. We were all touched by the gesture. In today's world, this just doesn't happen. It was then that I turned to my fiancé and declared that we would never again visit New York City without staying at The Ritz-Carlton Central Park.... And neither should you.
Our visit at the Ritz Central Park was amazing in all ways!! Excellent Consier recommendations. My friend left her leather jacket at a store and the Paige went and retrieved it! Awesome bedding and rooms were clean as could be! Highly recommend!
The hotel is relatively nice, rooms with grand names are in fact not so grand, the staff are friendly but apparently crippled by hotel policies. The magic of Ritz service has left this building... If you are going to spring for a premium hotel, I recommend finding another - this one charges like premium property but the similarities mostly end there.
The ability to deliver such personalized experiences for their guests is unparalleled from any other company. True taste, elegance and respect is what you are rewarded with when choosing a Ritz Carlton property; most notable at the Central Park location.
Location is great: steps from Central Park. Service was incredible. I spoke to Yoneidy at guest relations to discuss the possibility of rooms close to each other due to my kids being 10 and 12. Not only did she get us ajoining rooms, but left a personal touch upon arrival for the kids. These little things add up and I am sure anytime I ask my kids where we should stay when heading back to NYC , they will vote the Ritz Carlton, Central Park
Great location, great hotel, great service, very friendly staff, room with a view -> perfect, we had every morning egg Benedict (perfect), room was spacious and in a good condition, expensive but worth it
It was great the people where great the rooms great we had a great view of Central Park and the valet service for the car was perfect. The rooms were always clean and were just a perfect size. I also like the toilets they were fun!
The friendliest staff we have ever had. They were very attentive and made sure we were well taken care of! Yes, it is an expensive hotel but you get what you pay for. From the staff to the cleanliness of the hotel to the comfort of the beds, it was perfection.
The legends of the Ritz-Carlton customer service were proven to be true. The location, the building, the staff, the food and the spa all delivered well beyond my very high expectations. If you are traveling to NYC the Ritz should be your destination.
We had a luxurious room on the 15th floor overlooking Central Park, one of the most beautiful views we have ever seen. We had friends over for cocktails and all of our needs were taken care of. Impeccable service!
- Walking distance to Barney's and Bloomingdale's
- Onsite dining
- Health club
Located in Midtown, The Ritz-Carlton New York, Central Park is within a 10-minute walk of popular sights such as Barney's and Carnegie Hall. This 5-star hotel has 259 rooms and welcomes guests with a restaurant, a full-service spa, and a health club. Centrally located in New York, the hotel is also a short walk from Bloomingdale's and Rockefeller Center.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with full breakfast, available for a fee.
The 259 rooms are air-conditioned and have an array of amenities, including minibars, free newspapers, and free bottled water. Guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include laptop-compatible safes, phones, and desks.
Guests staying at The Ritz-Carlton New York, Central Park enjoy access to a full-service spa, a health club, and a sauna. Valet parking is available for USD 55 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 1394 reviews