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Holiday Inn Express - New York City Chelsea

3.0 out of 5.0

Recent guest reviews

Hotel.was under construction when I was there. Nice hotel, helpful staff with a nice breakfast bar. Convenient location...

Hotel was clean. Front desk area was under renovation. Breakfast was included with lots of choices. We did lose our TV reception around 10 pm and was still not restored by 8 am. Overall, would return.

Easy access to the city and great food within a couple of blocks.

Easy check in and check out price was great, breakfast bar was excellent, coffee served 24hr great experience would stay again.

Very relaxing. Love the location. Able to walk to everything

Always my first choice, when staying in NYC. Close to everything, great staff, comfortable and clean rooms. I don't even consider other properties, when heading to NYC.

Clean, basic accommodations in NYC, inexpensive and 5 minute walk to Penn Station, wifi was good, basic but usable fitness room. I had a first floor room, lots of hallway noise all night long. I'd stay here again and ask for higher floor.

It was nice a place to spend some days off except for the heater.

The staff was more than friendly. Very good location. Room way too small and even smaller bathroom. Could not move inside.

Check in was a breeze and there was a room to keep my bag in until check in. My request for a refrigerator was politely fulfilled. The room with double beds was adequate for two people and the room was very clean and quiet. I enjoyed the free breakfast of eggs, sausage and bagels, and bagels, toast, yogurt, cereal, pastries and other things were also available. I never had a problem getting a taxi outside of the hotel, where there is a nice patio table and seating area where you can also eat your breakfast or just relax. The 1 and 2 trains were nearby and so was Penn station and buses. The hotel was the easiest and most relaxing part of my New York trip.

was awesome place nice staff very friendly nice location nearby all places i need and to visit and places to eat to shooping.

Service at this hotel was excellent, friendly staff everywhere, breakfast was over average, rooms are small but comfortable but for the location was fantastic!

Staff is amazing! They storaged our baggage after check out.

Cleans, safe and good hotel. The area is convenient but the garment district around the Garden, while not bad, is not the best in Manhattan. Safe and worth it for the price.

Had a great time lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

Great location , staff, breakfast was served impeccable every morning. Clean

The staffs were friendly and the breakfast was awesome! It is of walking distance to time square.

Aiming for at least fifty characters isn't enough to describe the experience.

The staffs were friendly and the breakfast was awesome! It is of walking distance to time square.

The double queen size bedroom is comfortable. Hotel staff are friendly and they provide great service. The breakfast are awesome!

232 W 29th St New York NY

Hotel highlights

  • Walking distance to Madison Square Garden and Macy's
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Fitness center

Located in Chelsea, Holiday Inn Express - New York City Chelsea is within a 5-minute walk of Madison Square Garden and within 15 minutes of other popular attractions like Macy's. This 228-room, 3-star hotel has free breakfast, free in-room WiFi, and a fitness center. Located centrally in New York, it's also close to Empire State Building and Times Square.


Dining

Free buffet breakfast is included with your stay.


Rooms

All 228 air-conditioned rooms provide coffee makers, free local calls, and safes. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Renovated in 2017, Holiday Inn Express - New York City Chelsea offers a fitness center, free WiFi in public areas, and a business center. Valet parking is available for USD 55.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free newspapers, a porter/bellhop, and an ATM.

Room options

Standard Room

Queen 1 | Full 1 | Sleeps 2

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Accessible (HEARING)

King 1 | Sleeps 2

Guest reviews for Holiday Inn Express - New York City Chelsea

Everyone (8) Couples (30) Business (23) Family (40) Other (16) Friends (24)
4

nice hotel, convenient location

Everyone

Hotel.was under construction when I was there. Nice hotel, helpful staff with a nice breakfast bar. Convenient location...

By , from GRR, MI on Apr 1, 2017

4

centrally located hotel

Everyone

Hotel was clean. Front desk area was under renovation. Breakfast was included with lots of choices. We did lose our TV reception around 10 pm and was still not restored by 8 am. Overall, would return.

By , from pa on Mar 30, 2017

Review comment responded on Apr 2, 2017

Hello, Thank you for contacting us at the Holiday Inn Express NYC Chelsea. We appreciate you taking the time to share. We are delighted to hear that you were able to enjoy your stay and are considering us for another great stay here with us! Please accept our sincere apologies in regards to the t.v. signal, we were having technical difficulties with the cable company and not only at our hotel was experiencing it but the whole w29 block. We are glad that you can be able to understand us. We hope we see you soon!

4

great location for access to the city

Everyone

Easy access to the city and great food within a couple of blocks.

By on Mar 19, 2017

5

the people were very kind and respectful.

Everyone

Easy check in and check out price was great, breakfast bar was excellent, coffee served 24hr great experience would stay again.

By , from New York City on Jan 24, 2017

Review comment responded on Feb 5, 2017

Greetings, Thank you for taking the time of your busy day to give us a rate and review. We appreciate the wonderful rating you have given us. We are delighted that you have enjoyed our location and our hardworking staff have left a wonderful impression during your stay. We hope in seeing you again very soon. Thank you and have a wonderful day.

4

nice hotel; great location

Everyone

Very relaxing. Love the location. Able to walk to everything

By on Jun 13, 2016

5

great location.

Everyone

Always my first choice, when staying in NYC. Close to everything, great staff, comfortable and clean rooms. I don't even consider other properties, when heading to NYC.

By , from Sydney, AU on Jun 6, 2016

Review comment responded on Jun 11, 2016

Good morning Miss Lauren, Thank you for staying with us at our location here at the Holiday Inn Express at Madison Square Garden. We are glad you enjoy your stay here with us! Also we would like to thank you for the great feedback. We look forward in seeing you here with us back soon. Have a great day.

3

reasonably priced, clean, but very noisy

Everyone

Clean, basic accommodations in NYC, inexpensive and 5 minute walk to Penn Station, wifi was good, basic but usable fitness room. I had a first floor room, lots of hallway noise all night long. I'd stay here again and ask for higher floor.

By on Mar 18, 2016

4

heater was too loud and annoying

Everyone

It was nice a place to spend some days off except for the heater.

By on Feb 10, 2016

3

good location. very friendly staff

Families

The staff was more than friendly. Very good location. Room way too small and even smaller bathroom. Could not move inside.

By on Dec 1, 2015

5

better than i expected

Couples

Check in was a breeze and there was a room to keep my bag in until check in. My request for a refrigerator was politely fulfilled. The room with double beds was adequate for two people and the room was very clean and quiet. I enjoyed the free breakfast of eggs, sausage and bagels, and bagels, toast, yogurt, cereal, pastries and other things were also available. I never had a problem getting a taxi outside of the hotel, where there is a nice patio table and seating area where you can also eat your breakfast or just relax. The 1 and 2 trains were nearby and so was Penn station and buses. The hotel was the easiest and most relaxing part of my New York trip.

By on Oct 7, 2015