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Holiday Inn Express - New York City Chelsea by IHG

3.0 star property
Hotel with free breakfast, a short walk to Madison Square Garden

Choose dates to view prices

Photo gallery for Holiday Inn Express - New York City Chelsea by IHG

Exterior
Exterior
Reception
Property amenity
Standard Room, 2 Double Beds (High Floor) | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
232 W 29th St, New York, NY, 10001
  • Madison Square Garden
    ‪4 min walk‬
  • Empire State Building
    ‪13 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Jetted Tub (High Floor)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Jetted Tub (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Room amenity

Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Room amenity

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

New York

Located in Manhattan, Holiday Inn Express - New York City Chelsea by IHG is within a 5-minute walk of Madison Square Garden and within 15 minutes of other popular attractions like 5th Avenue. This 3-star hotel has 228 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Madison Square Garden - 4 min walk - 0.3 miles
  • Empire State Building - 13 min walk - 0.7 miles
  • Times Square - 13 min walk - 0.7 miles
  • Broadway - 14 min walk - 0.8 miles
  • Grand Central Terminal - 3 min drive - 1.5 miles

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • Penn Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Mustang Harry's - ‬2 min walk
  • ‪Molly Wee Pub - ‬3 min walk
  • ‪Walter's Bar - ‬2 min walk
  • ‪New Dynasty - ‬2 min walk
  • ‪Le Pain Quotidien - ‬2 min walk

About this property

Holiday Inn Express - New York City Chelsea by IHG

Hotel with free breakfast, a short walk to Madison Square Garden
Renovated in 2024, Holiday Inn Express - New York City Chelsea by IHG offers a gym, free WiFi in public areas, and a business center. Self parking is offered for USD 55.00 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, free use of bicycles, and a terrace.
Guests can expect free WiFi and 49-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also available.
Recreational amenities at the hotel include a fitness center and complimentary bicycles.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 55 per night)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 15 floors
  • Built in 2005
  • Renovated entire property - March 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs only
  • Pet weight must not exceed 70 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 28.69 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express

Frequently asked questions

Are free cancellation options available at Holiday Inn Express - New York City Chelsea by IHG?

Holiday Inn Express - New York City Chelsea by IHG offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express - New York City Chelsea by IHG?

As of Apr 21, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express - New York City Chelsea by IHG on Apr 27, 2025 start from $157.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Express - New York City Chelsea by IHG?

This hotel is situated in Manhattan, just steps from Madison Square Garden, and within a 10-minute walk of Macy's and The High Line Park. You'll also find 5th Avenue and Empire State Building less than a mile away.

Will I be able to park at Holiday Inn Express - New York City Chelsea by IHG?

Yes, parking is offered for USD 55.00 per night.

Does Holiday Inn Express - New York City Chelsea by IHG feature a casino on the premises?

No, Holiday Inn Express - New York City Chelsea by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express - New York City Chelsea by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Holiday Inn Express - New York City Chelsea by IHG?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as free breakfast and a terrace.

Does Holiday Inn Express - New York City Chelsea by IHG have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Holiday Inn Express - New York City Chelsea by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express - New York City Chelsea by IHG serves free continental breakfast each morning from its snack bar.

Does Holiday Inn Express - New York City Chelsea by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Express - New York City Chelsea by IHG for a fee of USD 75 per accommodation, per stay.

Does Holiday Inn Express - New York City Chelsea by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Express - New York City Chelsea by IHG?

The closest major airport to Holiday Inn Express - New York City Chelsea by IHG is LaGuardia Airport (LGA), which is 9.5 mi away (36 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.8 mi away (18-minute drive).

Are there rooms with balconies at Holiday Inn Express - New York City Chelsea by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express - New York City Chelsea by IHG.

Holiday Inn Express - New York City Chelsea by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 677 out of 1429 reviews
Rating 8 - Good. 428 out of 1429 reviews
Rating 6 - Okay. 176 out of 1429 reviews
Rating 4 - Poor. 66 out of 1429 reviews
Rating 2 - Terrible. 82 out of 1429 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in was late and rude.
Stayed 1 night in Mar 2025

8/10 Good

Derrick, Uniondale

Business traveler
Liked: Cleanliness, property conditions & facilities
Business as in business
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and my group had a wonderful experience! Would book here again!
Stayed 3 nights in Jan 2025

6/10 Okay

Paul

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Renzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good experience I recommend it
Stayed 2 nights in Jan 2025

6/10 Okay

Emma

Traveled with group
Liked: Amenities
Bad elevator didn’t work held the time
Stayed 4 nights in Jan 2025

10/10 Excellent

SAI Ravikanth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

8/10 Good

Jaime R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Terrie, Deer Lode

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of access to the city
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark, New Cumberland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, comfortable and quiet - convenient location close to NYP and the 1 subway. Free breakfast had something for everyone.
Stayed 2 nights in Jan 2025

10/10 Excellent

Angy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
69 / 5.000 The hotel has a good location and access to the transportation system. The Empare State Building is close.
Stayed 3 nights in Jan 2025

8/10 Good

Reynalda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Enaisa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love IHG brand! Quick trip for the Knicks game and a great price. Literally a few short steps to Msg, Herald Square and major eats and shopping. The only small annoyance is the elevator. There is only one and there are multiple floors.The housekeeping , staff uses the elevator during check in, which can have you waiting for 10 minutes or so to get to your floor. But that was the only small thing besides no in room fridge or microwave. But there is a nice area downstairs to sit and eat. Would definitely stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend and stay again
Stayed 3 nights in Dec 2024

8/10 Good

Deyanira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Yizell

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
All was great but are to eat was so small that we had to eat always in our room as it was freezing outside on December 2024:)
Stayed 3 nights in Dec 2024

10/10 Excellent

Weiran

Stayed 3 nights in Jan 2025

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Wonderful stay. Staff were courteous and helpful, breakfast was busy and full, but was really nice none the less to have available. Easy walking to Penn station, MSG. Lots of food options. Elevators were not always available due to some maintenance needed; however, this wasnt a huge issue. We will def be back!
Stayed 2 nights in Dec 2024

4/10 Poor

Michael

Traveled with partner
Check-in desk first gave us the wrong room. The Jets in the tub did not work and there were some black dirt around the tub. Elevator was a little scary in that it would bounce if they were a few people in it at one time.
Stayed 1 night in Jan 2025

10/10 Excellent

Miftahuddin

Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Nestor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and modern, the breakfast is excellent. The only thing is that there are hardly any tables inside and in winter the tables outside are very cold. The double room is small but the bathroom is excellent. For the New York area it is very good.
Stayed 5 nights in Dec 2024

10/10 Excellent

Razmik, Burbank

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent choice for the price! The rooms are cleaned daily, and they offer a complimentary breakfast along with free bottles of water available on the first floor. The staff is incredibly friendly, and during our stay, we had the pleasure of meeting some wonderful guests to connect with. Overall, I’m completely satisfied!
Stayed 4 nights in Jan 2025

6/10 Okay

Gisela

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

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