Standard Room
from $139
Holiday Inn Express - New York City Chelsea
3.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 141 reviews
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Recent guest reviews
Hotel.was under construction when I was there. Nice hotel, helpful staff with a nice breakfast bar. Convenient location...
Hotel was clean. Front desk area was under renovation. Breakfast was included with lots of choices. We did lose our TV reception around 10 pm and was still not restored by 8 am. Overall, would return.
Easy access to the city and great food within a couple of blocks.
Easy check in and check out price was great, breakfast bar was excellent, coffee served 24hr great experience would stay again.
Very relaxing. Love the location. Able to walk to everything
Always my first choice, when staying in NYC. Close to everything, great staff, comfortable and clean rooms. I don't even consider other properties, when heading to NYC.
Clean, basic accommodations in NYC, inexpensive and 5 minute walk to Penn Station, wifi was good, basic but usable fitness room. I had a first floor room, lots of hallway noise all night long. I'd stay here again and ask for higher floor.
It was nice a place to spend some days off except for the heater.
The staff was more than friendly. Very good location. Room way too small and even smaller bathroom. Could not move inside.
Check in was a breeze and there was a room to keep my bag in until check in. My request for a refrigerator was politely fulfilled. The room with double beds was adequate for two people and the room was very clean and quiet. I enjoyed the free breakfast of eggs, sausage and bagels, and bagels, toast, yogurt, cereal, pastries and other things were also available. I never had a problem getting a taxi outside of the hotel, where there is a nice patio table and seating area where you can also eat your breakfast or just relax. The 1 and 2 trains were nearby and so was Penn station and buses. The hotel was the easiest and most relaxing part of my New York trip.
was awesome place nice staff very friendly nice location nearby all places i need and to visit and places to eat to shooping.
Service at this hotel was excellent, friendly staff everywhere, breakfast was over average, rooms are small but comfortable but for the location was fantastic!
Staff is amazing! They storaged our baggage after check out.
Cleans, safe and good hotel. The area is convenient but the garment district around the Garden, while not bad, is not the best in Manhattan. Safe and worth it for the price.
Had a great time lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll
Great location , staff, breakfast was served impeccable every morning. Clean
The staffs were friendly and the breakfast was awesome! It is of walking distance to time square.
Aiming for at least fifty characters isn't enough to describe the experience.
The staffs were friendly and the breakfast was awesome! It is of walking distance to time square.
The double queen size bedroom is comfortable. Hotel staff are friendly and they provide great service. The breakfast are awesome!
Hotel highlights
- Walking distance to Madison Square Garden and Macy's
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Fitness center
Located in Chelsea, Holiday Inn Express - New York City Chelsea is within a 5-minute walk of Madison Square Garden and within 15 minutes of other popular attractions like Macy's. This 228-room, 3-star hotel has free breakfast, free in-room WiFi, and a fitness center. Located centrally in New York, it's also close to Empire State Building and Times Square.
Dining
Free buffet breakfast is included with your stay.
Rooms
All 228 air-conditioned rooms provide coffee makers, free local calls, and safes. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.
Property features
Renovated in 2017, Holiday Inn Express - New York City Chelsea offers a fitness center, free WiFi in public areas, and a business center. Valet parking is available for USD 55.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free newspapers, a porter/bellhop, and an ATM.
Guest reviews for Holiday Inn Express - New York City Chelsea
nice hotel, convenient location
Everyone
Hotel.was under construction when I was there. Nice hotel, helpful staff with a nice breakfast bar. Convenient location...
centrally located hotel
Everyone
Hotel was clean. Front desk area was under renovation. Breakfast was included with lots of choices. We did lose our TV reception around 10 pm and was still not restored by 8 am. Overall, would return.
great location for access to the city
Everyone
Easy access to the city and great food within a couple of blocks.
the people were very kind and respectful.
Everyone
Easy check in and check out price was great, breakfast bar was excellent, coffee served 24hr great experience would stay again.
Review comment
Christian - Front desk agent responded on Feb 5, 2017
Greetings, Thank you for taking the time of your busy day to give us a rate and review. We appreciate the wonderful rating you have given us. We are delighted that you have enjoyed our location and our hardworking staff have left a wonderful impression during your stay. We hope in seeing you again very soon. Thank you and have a wonderful day.
nice hotel; great location
Everyone
Very relaxing. Love the location. Able to walk to everything
great location.
Everyone
Always my first choice, when staying in NYC. Close to everything, great staff, comfortable and clean rooms. I don't even consider other properties, when heading to NYC.
Review comment
Christian Front Desk Agent responded on Jun 11, 2016
Good morning Miss Lauren, Thank you for staying with us at our location here at the Holiday Inn Express at Madison Square Garden. We are glad you enjoy your stay here with us! Also we would like to thank you for the great feedback. We look forward in seeing you here with us back soon. Have a great day.
reasonably priced, clean, but very noisy
Everyone
Clean, basic accommodations in NYC, inexpensive and 5 minute walk to Penn Station, wifi was good, basic but usable fitness room. I had a first floor room, lots of hallway noise all night long. I'd stay here again and ask for higher floor.
heater was too loud and annoying
Everyone
It was nice a place to spend some days off except for the heater.
good location. very friendly staff
Families
The staff was more than friendly. Very good location. Room way too small and even smaller bathroom. Could not move inside.
better than i expected
Couples
Check in was a breeze and there was a room to keep my bag in until check in. My request for a refrigerator was politely fulfilled. The room with double beds was adequate for two people and the room was very clean and quiet. I enjoyed the free breakfast of eggs, sausage and bagels, and bagels, toast, yogurt, cereal, pastries and other things were also available. I never had a problem getting a taxi outside of the hotel, where there is a nice patio table and seating area where you can also eat your breakfast or just relax. The 1 and 2 trains were nearby and so was Penn station and buses. The hotel was the easiest and most relaxing part of my New York trip.
Hello, Thank you for contacting us at the Holiday Inn Express NYC Chelsea. We appreciate you taking the time to share. We are delighted to hear that you were able to enjoy your stay and are considering us for another great stay here with us! Please accept our sincere apologies in regards to the t.v. signal, we were having technical difficulties with the cable company and not only at our hotel was experiencing it but the whole w29 block. We are glad that you can be able to understand us. We hope we see you soon!