The room pictures were not Correct. You could barley move in the room, it was so small. We tried to address with the front desk and they said call marketing and wanted to charge us an extra $100 to get the room we signed up for. Very frustrating. William Murphy
The “park view” is not a real park view
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No hot water and two of the nights. The gentleman that checked me in on the first night was amazing! The staff after that was rude not only to me but everyone around me. I understand it was a busy weekend and people can be trying but they shouldn’t be in that position if they’re going to be consistently ruse.
Beautiful clean and spacious suite for a New York City hotel. The service was quick and attentive. We stayed for 4 nights with a toddler and had enough space to close off the bedroom for his nap and early bed time. We used the gym and it was clean and well appointed with numerous weight machines, treadmills, and other exercise equipment. We hope to stay here again on subsequent trips.
Overall the Hotel was excellent , spacious accommodations and elegant furnishings made for a fantastic weekend. I would have enjoyed breakfast in my pajamas however room services was unreasonably expensive. That would be my only complaint with this hotel.
The hotel is under renovations and at present there is no lobby to speak of. Our room was so small that we couldn’t be in the same space at the same time. The restaurant was closed and the room service menu was extremely curtailed. I would never stay there again.
The room type i paid for and booked was not available, and they will not offer any form of refund. Just a food and beverage credit.
The room was very dated. Definitely not worth what I paid.
Gorgeous view, comfy bed and friendly, helpful staff.
Arrived into NYC early and stopped to drop off our bags, pleasantly surprised that the lady at the front desk offered to check in early. Beautiful hotel and warm and friendly staff.
perfect experience, staff quite helpful, room available at check in time unlike other new york hotels, rooom large by New York Standards
Located in Manhattan, Conrad New York Midtown is within a 5-minute walk of Museum of Modern Art and within 15 minutes of other popular attractions like Central Park. This 5-star hotel welcomes guests with 562 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11:30 AM.
Conrad New York Midtown's 562 rooms are air-conditioned and provide iPod docks, minibars, and coffee makers. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in Frette Italian sheets. Other standard amenities include free weekday newspapers, laptop-compatible safes, and phones.
Renovated in 2019, Conrad New York Midtown offers a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 75 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include free newspapers, laundry facilities, and a porter/bellhop.
The room pictures were not Correct. You could barley move in the room, it was so small. We tried to address with the front desk and they said call marketing and wanted to charge us an extra $100 to get the room we signed up for. Very frustrating. William Murphy
The “park view” is not a real park view
Good day thank you for your feedback we appreciate it and look forward to your return. If we may be of further assistance kindly let us know.
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Good morning thank you for taking the time to share your feedback with us. We appreciate it, we look forward to welcoming you back.
Thank you for staying with us at the Conrad New York Midtown. We look forward to welcoming you back on your next visit.
Thank you for staying with us at the Conrad New York Midtown and your five-star rating. We look forward to welcoming you back on your next visit.
Thank you for staying with us at the Conrad New York Midtown. We look forward to welcoming you back on your next visit.
No hot water and two of the nights. The gentleman that checked me in on the first night was amazing! The staff after that was rude not only to me but everyone around me. I understand it was a busy weekend and people can be trying but they shouldn’t be in that position if they’re going to be consistently ruse.
Thank you for taking the time to provide us with this feedback, William. We are so sorry to hear that you didn't have a great experience. We will look into the photos you are referring to immediately. We hope to welcome you back for a more enjoyable stay in the future. If you would like to discuss your experience with us further, please let us know and we would be happy to connect.