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Citadines Connect Fifth Avenue New York

3.5 star property

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Photo gallery for Citadines Connect Fifth Avenue New York

Exterior
Reception
Property entrance
Property entrance
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
15 West 45th Street, New York, NY, 10036
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds | Hypo-allergenic bedding, down comforters, in-room safe

Premier Room with Two Double Beds

8.0 out of 10
Very good
(134 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

8.2 out of 10
Very good
(142 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

8.2 out of 10
Very good
(10 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Hypo-allergenic bedding, down comforters, in-room safe

Premier King Room

  • Sleeps 2

View all photos for Premier Two Double Room

Hypo-allergenic bedding, down comforters, in-room safe

Premier Two Double Room

  • Sleeps 4

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, in-room safe

Standard Room

  • Sleeps 2

View all photos for Accessible Premier King Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Accessible Premier King Room

  • Sleeps 2

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Exterior

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  • Pet friendly
  • Free WiFi
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10.0 out of 10, Exceptional, 1 review
$191 nightly
The price is $225
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Total with taxes and fees
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About the neighborhood

New York

Located in Manhattan, Citadines Connect Fifth Avenue New York is within a 5-minute walk of popular attractions such as 5th Avenue and Rockefeller Center. This 124-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, a 24-hour business center, and concierge services.

What's nearby

  • 5th Avenue - 2 min walk - 0.1 miles
  • Rockefeller Center - 3 min walk - 0.2 miles
  • Bryant Park - 5 min walk - 0.3 miles
  • Grand Central Terminal - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive

Restaurants

  • ‪Mitr Thai Restaurant - ‬3 min walk
  • ‪Tommy Bahama Restaurant - ‬1 min walk
  • ‪Málà Project - ‬4 min walk
  • ‪Megan’s Bar & Kitchen - ‬1 min walk
  • ‪Valerie - ‬1 min walk

About this property

Citadines Connect Fifth Avenue New York

Guests of Citadines Connect Fifth Avenue New York enjoy free WiFi in public areas, a 24-hour business center, and express check-in. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.
LED TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Weekly housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Sheraton New York Times Square Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
7.4 out of 10, Good, 7,133 reviews
$199 nightly
The price is $232
Mar 22 - Mar 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (32 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)

More

  • 22 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

Are free cancellation options available at Citadines Connect Fifth Avenue New York?

Citadines Connect Fifth Avenue New York offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on Mar 22, 2026 start from $171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Citadines Connect Fifth Avenue New York?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Rockefeller Center and Broadway. You'll also find Times Square and Grand Central Terminal less than a mile away.

Is there parking available at Citadines Connect Fifth Avenue New York?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Citadines Connect Fifth Avenue New York have a casino?

No, Citadines Connect Fifth Avenue New York doesn't have a casino.

Will I find an indoor pool at Citadines Connect Fifth Avenue New York?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Citadines Connect Fifth Avenue New York?

Couples staying at this hotel will appreciate amenities like a down comforter and slippers as well as concierge services.

Are there hot tubs at Citadines Connect Fifth Avenue New York?

No, there isn't a spa tub at this hotel.

Does Citadines Connect Fifth Avenue New York feature a restaurant that includes a breakfast menu?

No, Citadines Connect Fifth Avenue New York doesn't have a restaurant that serves breakfast.

Will Citadines Connect Fifth Avenue New York allow pets to stay for free?

Although they can't stay for free, pets are welcome at Citadines Connect Fifth Avenue New York for a fee of USD 50 per accommodation, per night.

Are there connecting rooms at Citadines Connect Fifth Avenue New York?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Citadines Connect Fifth Avenue New York?

The closest major airport to Citadines Connect Fifth Avenue New York is LaGuardia Airport (LGA), which is 9.4 mi away (36 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12 mi away (17-minute drive).

Are there rooms with balconies at Citadines Connect Fifth Avenue New York?

No, you won't find guestrooms with balconies at Citadines Connect Fifth Avenue New York.

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 872 out of 1870 reviews
Rating 8 - Good. 466 out of 1870 reviews
Rating 6 - Okay. 278 out of 1870 reviews
Rating 4 - Poor. 109 out of 1870 reviews
Rating 2 - Terrible. 145 out of 1870 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff professional, complimentary coffee is a nice touch
Stayed 1 night in Jan 2026

6/10 Okay

Maria

Staff was nice, except for one male (short with a bushy beard). I called front desk to ask for help turning on the heater, they said they would send someone
Stayed 2 nights in Jan 2026

8/10 Good

Ana

Location!
Stayed 2 nights in Nov 2025

10/10 Excellent

Enedelia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff members were amazing
Stayed 2 nights in Dec 2025

8/10 Good

Rosalie

Traveled with family
Liked: Cleanliness, amenities
Coffee and water available in lobby plus continental breakfast. Great location near Fifth Avenue
Stayed 1 night in Nov 2025

8/10 Good

Anne Marie

Stayed 2 nights in Dec 2025

10/10 Excellent

Armando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome
Stayed 2 nights in Dec 2025

10/10 Excellent

FATIMA ROSE

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2025

4/10 Poor

andrew

Traveled with partner
Disliked: Staff & service
We were not told that the room we booked was located on the basement of the hotel. We were put on lower level with one on the upper portion of the room which is probably the street. It's not on eye-level so I do not even want to know what is there. Had we known that we will be in a basement, we would have not made the booking. Another issue is our room is directly next to the storage of the hotel and every time a staff goes in, the door is banged or closes with a very loud noise. In a matter of one hour, there were about 7 people who come & go and the door closes with a loud bang. How can we actually relaxed with so much loud noise!!!! It is very disappointing and for the amount we paid , not worth it. After we checked in and realized the room we were given, I asked the front desk named Mark and he told us that the property is fully booked and that is the only room available. We are so, so frustrated & very disappointed. Can we get some sort of compensation for this inconvenience?
Stayed 2 nights in Dec 2025

8/10 Good

Armando

Stayed 1 night in Dec 2025

2/10 Terrible

Carmita

Liked: Cleanliness, amenities
Still waiting on my receipt asked 5 times
Stayed 3 nights in Dec 2025

8/10 Good

Thelma

Stayed 2 nights in Dec 2025

2/10 Terrible

nadia

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Horrible experience at this place! The check in person was rude and unhelpful. Staff spoke Spanish yet they refused to speak it to my family who were staying at the same hotel in a different room. When we when upstairs to the room that was assigned to us, there was a men inside the room! The man opened the door and told us to wait outside, he was not wearing a uniform or any kind of identification as an employee. We didn’t really know what to do. We went downstairs and all front desk did was give us a new room key FOR THE SAME ROOM!!!! I expressed my concern regarding someone having access to our room while we left our stuff there, again no apologies all I was told by the front desk man as I understand your concern, but did not offered a new room or any other alternative. The room and hotel did now look not felt like the high end pictures they promote online! Be warned! No only this place is over priced it is NOT worth the money. The to go Breakfast is a JOKE!! A kid size juice box, a cheese stick and a small muffin. I travel to NYC several times per year and have never been more missed lead by a hotel than this time! I was in NYC in July, paid way less for way more luxury and comfort! Oh and no scary experience of having someone in the room as you open the door!
Stayed 1 night in Nov 2025

10/10 Excellent

Elon, McLean

Liked: Cleanliness, amenities, property conditions & facilities
Big bed… clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Hortencia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here recently with my sister on our first trip to New York, it is in a great location close to everything and felt very safe and welcoming
Stayed 4 nights in Nov 2025

6/10 Okay

Cesar

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was fantastic. Rooms are small, it makes stay uncomfortable due to lack of space.
Stayed 6 nights in Nov 2025

8/10 Good

ELIZABETH

Traveled with group
Liked: Cleanliness
The room was clean the people that worked there were awesome the only thing was the elevator and the no ice machine I got stuck in the elevator so that was a little scary but also a good story to tell the no ice machine sucks it was a pain to come back to a hotel with big cups of ice that I am sure I paid too much money for
Stayed 7 nights in Nov 2025

10/10 Excellent

Amy

Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service!
Stayed 2 nights in Nov 2025

10/10 Excellent

Calvin

Stayed 3 nights in Nov 2025

6/10 Okay

Jodi

The rooms in the beds were great. Very small but perfect if you just wanna run around the city and not spend time in your room. There’s literally only one light in the entire room the nightstand light. So the room is a bit dark. There is no continental breakfast, which was one of the reasons we chose this hotel, it says it has one. It’s a weird situation you go online and pick from the three items they have each day. So you get like a muffin an apple and yogurt. But if the next day you want yogurt and it’s not on the list, good luck you only get a banana a granola bar and cereal. It’s Chin. There is no continental brea is what we
Stayed 2 nights in Nov 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was my first staying at this hotel and honestly it was great. The location was in the middle of everything which was nice. A 6 min walk to Times Square and Starbucks right across the street.
Stayed 1 night in Nov 2025

2/10 Terrible

Wally

The hotel in front
Stayed 2 nights in Nov 2025

10/10 Excellent

JAMES, Falls Church

Very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Nov 2025

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