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Recent guest reviews

Was very disappointed!… walked in to smoke free room and there was a smoke odor dirty towel, and dirty socks on the floor. Had to ask for a better accommodation and got pretty much the same thing without socks or wet towel!

OMG. Booked ten rooms for a cheer competition. Pool closed. Air conditioner broken. Ice machines broken. (Everywhere except the lobby) conveniently. You think its nice and cool until you get on the rickety elevator and sweat through the halls to your even hotter room. No one answers at the front desk. Tv in room was broken. Said they would send maintenance up. Never did. Bathroom was dirty. Holes in the ceiling. I could keep going. But… to Dave time and energy spend twenty more dollars and stay some place better. Lesson learned. Oh and Orbitz said 138 a night. They charged me 180. Oh and no mini fridge like they had said. Never again.

I didnt like no ice. No ac. No extra help. Elevator broke. Not helpful. All ice machines broke. Pool closed

If you think you will have nice 4/5 star stay you are wrong, i don’t even think they 3 star hotel.Total disappointment, it says breakfast included but askin money for eggs!!! Find another place.

I didn't expect much but I was hoping that the hotel and room would've been cleaned at least. The reality is that the entire hotel needs updated; new carpet, paint, bathroom tile and grout etc. It's old and dingy. But my room was dirty. Floors had not been vacuumed, bathroom was dirty, no remote control, plastic bag over the smoke detector. Spent $160 for the room, next time I'll drop the other $60-$70 and stay at the Westin or Courtyard.

not the worst - not the best

Our reservation was for a handicapped room, since we were traveling with our special needs child. There was no room available even though that was what was booked. Then, the WiFi was not working which was a huge inconvenience since we had work to do online. We called down to enquire and the representative at the front desk was no help whatsoever. She didn't seem to care in the least. We asked for an extra set of lines and apparently that was a problem too as we were refused. Won't be staying here again.

The toilet in my room over flowed. I the front desk for assistance. I got no answer. I get dressed and go downstairs to find the attendant in a deep sleep. The manager gave me a partial refund which orbitz has yet to return to me. After numerous calls......and over a hour hold time ....each time.

good locations.

Pool was closed, room was dirty, a few of the lamps in room didn’t work. Parking lot was filthy, ice machine on 5th floor didn’t work and there was a rotting smell that was unbearable in the actual ice machine. Not worth $150 per night.

This hotel needs to be torn down 3 floor smell like bumbs stayed their after i complained the spray air freshner to try and cover up the stink Bathtubs black like they havent been clean forever and room that mark in the system as clean had hair all behind the bathroom door and the celing had a big whole in it when i complained to the manger he said u no this it not a 5 star hotel in my books they wont even get a half star for 90 bucks a night......Will Not Be Back

Worst stay ever no rags broken microwave no heat put outside in rain for 1.5 hrs

Route 73 Mount Laurel NJ

Hotel highlights

  • Walking distance to Coco Key Water Resort
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Coco Key Water Resort is a short stroll from Clarion Hotel & Suites, and other popular attractions like Cherry Hill Mall are within a few miles (5 km). This 236-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and express check-out.


Rooms

Guests can expect to find free WiFi and 37-inch TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other amenities include MP3 docks, free local calls, and safes.


Property features

Guests staying at Clarion Hotel & Suites enjoy free WiFi in public areas, express check-out, and an ATM. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage.

Room options

Guest reviews for Clarion Hotel & Suites

Everyone (9) Couples (3) Family (4)
1
Partner Couples

Was very disappointed!… walked in to smoke free room and there was a smoke odor dirty towel, and dirty socks on the floor. Had to ask for a better accommodation and got pretty much the same thing without socks or wet towel!

By on Jan 4, 2023

1
Everyone

By on Dec 13, 2022

1
Family with small children Friends Business Business

OMG. Booked ten rooms for a cheer competition. Pool closed. Air conditioner broken. Ice machines broken. (Everywhere except the lobby) conveniently. You think its nice and cool until you get on the rickety elevator and sweat through the halls to your even hotter room. No one answers at the front desk. Tv in room was broken. Said they would send maintenance up. Never did. Bathroom was dirty. Holes in the ceiling. I could keep going. But… to Dave time and energy spend twenty more dollars and stay some place better. Lesson learned. Oh and Orbitz said 138 a night. They charged me 180. Oh and no mini fridge like they had said. Never again.

By on Nov 8, 2022

1
Family Friends Business Business

I didnt like no ice. No ac. No extra help. Elevator broke. Not helpful. All ice machines broke. Pool closed

By on Nov 6, 2022

3
Everyone

By , from Dacula on Oct 24, 2022

2
Family Family with small children

If you think you will have nice 4/5 star stay you are wrong, i don’t even think they 3 star hotel.Total disappointment, it says breakfast included but askin money for eggs!!! Find another place.

By on Oct 15, 2022

3
Family

I didn't expect much but I was hoping that the hotel and room would've been cleaned at least. The reality is that the entire hotel needs updated; new carpet, paint, bathroom tile and grout etc. It's old and dingy. But my room was dirty. Floors had not been vacuumed, bathroom was dirty, no remote control, plastic bag over the smoke detector. Spent $160 for the room, next time I'll drop the other $60-$70 and stay at the Westin or Courtyard.

By on May 2, 2022

Review comment responded on May 3, 2022

Thank you so much for your feedback and i will share it with my team

1
Everyone

By on Jan 3, 2022

3
Everyone

By on Nov 11, 2021

3
Partner Couples

not the worst - not the best

By on Sep 7, 2021

Review comment responded on Sep 17, 2021

We thank you so much for your feedback and I will share it my Team

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