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Recent guest reviews

no water

It was nice and clean!

We had added a note that we'd be checking in late when we made the reservation online; however, when we came there (after midnight), there was no one @ the front desk. We called 0 for the front desk, but the phone just kept ringing. Called the hotel customer service line, but was placed on hold for 20 mins. We basically stood outside in below freezing temperature (30 degrees) for 30 mins before a guest just happened to walk down the hall & heard/saw us pounding on the thick glass window. We, then, waited an additional 30 mins @ the front desk area while the customer service rep & general member tried calling the front desk agent. After all this wait time, our 6 year-old autistic child had a meltdown on the hotel lobby floor, because of the long wait. I've never experienced a check-in like this ever before.

My two sons and families were checking into different rooms. One had an infant, the other had small children. The one with the children did not get a room with two beds as reserved and had to go to another hotel. I would have stayed another day, but didn't want to go through the hassle. I understand the hotel was full, but they couldn't register early , and there was a funeral all afternoon that they were attending.

The major fitness pieces, treadmills, stationary bike were not working. We had a plumbing issue, called front desk to report it and request repair while we were out. Got back about 9 pm and it was not fixed. It was a clogger toilet that we had to do ourselves. I had made three different reservations for out of town family attending a funeral. One had a room change which we were notified about. the other so had a child and needed two beds. When he checked in, he was told there were no rooms with two beds. He had to stay at a different hotel. WE HAD RESERVATIONS!!!!!! Not my problem if they overbooked or someone changed their requirement. I was going to stay a fourth night, but went to a red roof inn instead.

The amenities are good and the overall concept is good and things are well organized. The property needs a more maintenance and cleanliness. A little TLC would go a long way to improve the experience

Wouldn't be back to this hotel especially with many other options in the same area.

Very good experiences... Staff very friendly also...

Had a great, restful night before attending a conference in Philadelphia. Hotel had all necessary amenities, utensils and comfortable bed.

Nice stay.the only thing missing was an indoor pool.

Great bed but too soft for old backs. Same for soft pillows.

This hotel was fine for a few day stay on a business trip. The shower could use more water pressure and it didn't get very hot. Also, I had someone call me pretending to be the staff to get my credit card number not the hotel's fault but seemed to me like it targeted this hotel. I'd stay there again if I got the same deal as it was a good value. Loved that they had HBO.

Stayed here on business. No issues and was exactly what I expected.

Clean cheap and quiet. What else could you want for $70 a night

internet/tv available nice and clean. good for family trip

Nearby access to food made this a nice business trip. I went while there was a lot of snow and the road going into the hotel was very icy but staff kept the door ways free of ice and made sure it was safe for guests. Room was very nice and comfortable.

Nice place to stay. I would stay here every trip to New Jersey.

Very nice large room! VERY comfortable bed and pillows! Quiet location. My new "Go To " place to stay when working in Philadelphia!

This was a great experience staying there for the weekend. Great location and lots of attraction around it.

i booked a room and signed in at desk not to smoke in the room... which i never smoke anyway... but guess what? the room had been smoked in previously and it wasn't noticed by just me but my family when they visited in my room.

Crawford Pl Mount Laurel NJ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • 24-hour fitness center
  • 24-hour business center

Located within 2 miles (3 km) of Garden State Discovery Museum, Sonesta Simply Suites Philadelphia Mount Laurel places you within a few miles (5 km) of Moorestown Mall. This 123-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.


Rooms

The 123 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 32-inch TVs with cable channels and DVD players, along with free WiFi and wired Internet. Washers/dryers, coffee makers, and free local calls are also standard.


Property features

Guests of Sonesta Simply Suites Philadelphia Mount Laurel enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a computer station, free newspapers, and laundry facilities.

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 Queen Bed | Sleeps 2

Studio Suite, 1 Queen Bed (Studio)

1 Queen Bed | Sleeps 2

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

1 Queen Bed | Sleeps 4

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

1 Queen Bed | Sleeps 2

Guest reviews for Sonesta Simply Suites Philadelphia Mount Laurel

Everyone (6) Couples (28) Business (15) Family (10) Other (4) Friends (2)
3
Family

no water

By on Aug 22, 2021

4
Family

It was nice and clean!

By on Jun 13, 2021

1
Family with small children

We had added a note that we'd be checking in late when we made the reservation online; however, when we came there (after midnight), there was no one @ the front desk. We called 0 for the front desk, but the phone just kept ringing. Called the hotel customer service line, but was placed on hold for 20 mins. We basically stood outside in below freezing temperature (30 degrees) for 30 mins before a guest just happened to walk down the hall & heard/saw us pounding on the thick glass window. We, then, waited an additional 30 mins @ the front desk area while the customer service rep & general member tried calling the front desk agent. After all this wait time, our 6 year-old autistic child had a meltdown on the hotel lobby floor, because of the long wait. I've never experienced a check-in like this ever before.

By on Dec 26, 2019

1
Family Partner Couples Family with small children

My two sons and families were checking into different rooms. One had an infant, the other had small children. The one with the children did not get a room with two beds as reserved and had to go to another hotel. I would have stayed another day, but didn't want to go through the hassle. I understand the hotel was full, but they couldn't register early , and there was a funeral all afternoon that they were attending.

By on Dec 4, 2018

3
Family Family with small children Family

The major fitness pieces, treadmills, stationary bike were not working. We had a plumbing issue, called front desk to report it and request repair while we were out. Got back about 9 pm and it was not fixed. It was a clogger toilet that we had to do ourselves. I had made three different reservations for out of town family attending a funeral. One had a room change which we were notified about. the other so had a child and needed two beds. When he checked in, he was told there were no rooms with two beds. He had to stay at a different hotel. WE HAD RESERVATIONS!!!!!! Not my problem if they overbooked or someone changed their requirement. I was going to stay a fourth night, but went to a red roof inn instead.

By on Dec 4, 2018

4

staying for business

Everyone

The amenities are good and the overall concept is good and things are well organized. The property needs a more maintenance and cleanliness. A little TLC would go a long way to improve the experience

By , from Fort Lauderdale, FL on Jun 7, 2018

3

too much confusion with staff

Everyone

Wouldn't be back to this hotel especially with many other options in the same area.

By on Mar 4, 2018

4

nice hotel, close to restaurants and close to shop

Everyone

Very good experiences... Staff very friendly also...

By , from York, Pa on Mar 2, 2018

5

clean, quiet and comfortable

Everyone

Had a great, restful night before attending a conference in Philadelphia. Hotel had all necessary amenities, utensils and comfortable bed.

By on Oct 6, 2017

5

quiet and clean. staff was accomodating

Everyone

Nice stay.the only thing missing was an indoor pool.

By , from h on Mar 8, 2017

Sonesta Simply Suites Philadelphia Mount Laurel

4000 Crawford Pl, Mount Laurel, NJ 08054
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