The staff was friendly however the room had much to be desired the floors walls and bathroom were dirty however there was plenty of hot water for the shower it appeared the room was in the process of being renovated and was never finished prior to our stay there were holes in the wall unfinished painting and gaps in the flooring the refrigerator microwave and TV did work the beds were awful
DO NOT STAY HERE ! Place was disgusting and should be shut down. Room smelled like smoke and had holes in the ceiling. Bed sheets and blankets looked as if they have never been replaced ever with fuzzballs all over them. Room had a bunch of roaches crawling on the floor, on the walls, everywhere... I sat my bag on the floor and I had to knock one off the bag. Needless to say this was literally a last minute emergency booking for a flight I had to catch day after Christmas at 5am so I stayed in this room for all of 5 hours. This is probably the worst hotel ever stayed in. Its as if they dont even try here like they count on emergency bookings to stay in business.
Run down. Rooms were smelly and so run down. Beds were terrible! Alot of rif raft outside and trash laying around outside.
Get a great deal on pricing for the room and they even throw in lots of roaches in the room at no extra charge. Had to sleep with the lights on to keep the bugs at bay. Room was falling apart
Would have been a 1 however the young lady that checked us in was extremely nice. Check in was the best part about this motel...
The staff and manager at this hotel were atrocious. No one will give you their name. They refuse to give you the phone number to the corporate offices. I will never stay at a Knights Inn again !
Laundry wasn't working. Before putting money please ask before.
Clean and affordable. I would be happy stay here again.
The room smelled like someone had smoked something other than regular cigarettes. The odor was very strong. One of the pillows really smelled like smoke. There was an ironing board but no iron. Room 215 needs to be aired out.When I reported it at checkout the clerk just said ok. No apology extended. Won’t be going back or recommending it to anyone.
Overall a good value for the money. Check in was very slow. Computer system was the cause of this. 30 minutes wait to get in. Out not much better. Sink didn’t drain. Other than that bed was comfortable. Refrigerator and microwave clean. Extra table and loveseat came in handy. Chair was comfortable at the desk. Would return.
Bugs in room kept hearing a banging noise coming from bathroom area we were in top floor kept tripping into bathroom cause of uneven floor
Very nice..was happy with the service..the room was quite comfortable,i loved it, the space was just right for us
I wanted a room on the first floor as I specified at booking because I have difficulties climbing staires and there is no elevator, but upon check-in they said there was no room available on the first floor, however there were several unoccupied. Our room was not as clean as it use to be in prior stays and it had roaches, which I did not see before. I probably will NOT stay at this Motel again.
Stayed for two nights to sleep and take shower only. The microwave didn't work. There was metal hardware on the floor in the bathroom. Looked like brackets to fasten down equipment in a hotel (is fridge or tv) Everything else was ok. Staff was pleasant.I am not a big traveler but for a two star place this is good.
Knights Inn Mount Laurel places you within a few miles (5 km) of Moorestown Mall and Cherry Hill Mall. The 71 rooms at this hotel include refrigerators, microwaves, and coffee makers.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests of Knights Inn Mount Laurel enjoy free WiFi in public areas, conference space, and laundry facilities. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
The staff was friendly however the room had much to be desired the floors walls and bathroom were dirty however there was plenty of hot water for the shower it appeared the room was in the process of being renovated and was never finished prior to our stay there were holes in the wall unfinished painting and gaps in the flooring the refrigerator microwave and TV did work the beds were awful
DO NOT STAY HERE ! Place was disgusting and should be shut down. Room smelled like smoke and had holes in the ceiling. Bed sheets and blankets looked as if they have never been replaced ever with fuzzballs all over them. Room had a bunch of roaches crawling on the floor, on the walls, everywhere... I sat my bag on the floor and I had to knock one off the bag. Needless to say this was literally a last minute emergency booking for a flight I had to catch day after Christmas at 5am so I stayed in this room for all of 5 hours. This is probably the worst hotel ever stayed in. Its as if they dont even try here like they count on emergency bookings to stay in business.
Dear Amando, It is always our goal to provide clean and comfortable accommodations for our guests, and we apologize if you feel we missed the mark this time around. Our team will address your feedback with the relevant parties to ensure that we are meeting our own high hospitality standards. Thank you for taking a moment to help us improve, and we wish you all the best on your next adventure.
Run down. Rooms were smelly and so run down. Beds were terrible! Alot of rif raft outside and trash laying around outside.
Thank you for making us part of your recent trip to Mount Laurel and for finding the time to share the details of your stay. It saddens us to know about the issues you encountered during your stay. Please accept our apologies for the inconvenience this caused. Rest assured that we've notified housekeeping and maintenance to thoroughly and swiftly address the concerns you raised. We'll also address your concerns with our front desk staff. We hope to change your perceptions during a future stay and wish you all the best going forward.
Get a great deal on pricing for the room and they even throw in lots of roaches in the room at no extra charge. Had to sleep with the lights on to keep the bugs at bay. Room was falling apart
We are sorry to hear the issues regarding your recent stay.We apologize for the inconvenience and hope to serve you again in near future .
Would have been a 1 however the young lady that checked us in was extremely nice. Check in was the best part about this motel...
We are deeply sorry that our accommodations did not reflect our high standards in cleanliness and comfort ,we are sincerely sorry about the lack of service you feel while you staying with us ,this not typical of our hotel.Thank you .
The staff and manager at this hotel were atrocious. No one will give you their name. They refuse to give you the phone number to the corporate offices. I will never stay at a Knights Inn again !
Hello mam,you wanted to extend your stay,we are sorry but some of the genuine reason we can't extend you and we can't give you room.Thanks
Dear Bryan, While we're happy to hear that our friendly team members impressed you, please accept our apologies for any lack of cleanliness during your visit. We'll be sure to look into your comments further and make changes where necessary. We know that we can do better, and we hope you'll give us another chance soon.