2/10 Terrible
Melanie
Traveled with group, Traveled with partner, Traveled with family
Dec 10, 2025
Everything! The staff was extremely rude! They lost our 2nd night reservation and laughed at us when we questioned them why. When I asked if we could book a few nights in the the same week as we had a large group of relatives staying at the same hotel for a family reunion they said no they were completely booked. But it was clear they were not! It was past 9pm and we asked the front desk if they could turn on the lights in the main lobby so we could converse, eat and watch TV we were told NO! In the morning, staff who provided the breakfast were discourteous and nasty. Our tv remote didn’t work and the front desk told me I would need to bring it to them for a new one. The cleaning ladies never came and was told they all had the day off. We come every year for our family reunion and I will never stay at this hotel again! The staff at your hotel was the absolute worst I have ever encountered and that includes my travels to Europe!! I hope you retrain them or hire new employees! And the whole hotel needs an intense cleaning!
Melanie
Stayed 1 night in Nov 2025
































