We’ve always stayed at an Embassy Suites when we travel. We enjoy the spacious rooms and amazing amenities. I understand each facility are different from each other. But I think this particular one, the walls were so thin that we can hear the neighbors talk at night. The window was not double panel- so you can hear the cars driving by at anytime of the day.. even worse at night when you’re trying to rest. The amenities are always it’s best. We love the hot breakfast and happy hour. We’ll continue to stay at Embassy Suites.
Property was fine enjoyed our trip
Liked suites. Mildew in shower. Stain on carpet.
Friendly staff at reception; great Ocean views. Good location and away from the crowds. Breakfast was awesome; happy hour is fun.
Breakfast was horrible..............................
They charge $15 a day for parking, other than that the staff is nice and accommodating and my stay was pleasant.
Evening reception was great. Long line for the bartender - get that guy some help!! Breakfast was perfect!
Property is very nice looking but not so great beneath the surface. The thermostat didn’t work in our bedroom so it was hot and stuffy the entire time. No matter how low we turned it, it would not kick on. One of the lights didn’t work in our bedroom. What’s with the full length windows to the inside of the building? No thank you! One sink in the women’s bathroom was broken. The lines were ridiculous at breakfast. Took them forever to find us a crib even though we had called to request it says in advance.
They used to have a nice large hot tub in the facility. Last year when we were there they were redoing the pool. Was so excited to be able to warm up in the hot tub after a busy day only to discover that it was cemented over and the adjacent pool was kind of cloudy and full of kids. They did not address the high noise levels in the pool area with any kind of acoustic buffer with the remodel either. All the decor in the rooms and common areas are gray & dark blue. I'm sure it is an attempt to modernize and keep in synch with the ocean theme, but with black flooring and gray, dark blue carpets, it is actually somewhat depressing unlike it used to be when they had plants, water and interesting coy fish. Oh well, I'm sure in 5-7 years they will trend into something a bit more upbeat. There were no trash cans in the common areas around the elevators, so people piled up pizza boxes with left over pizzas, chip bags, soda containers and dirty napkins. Quite unsightly but there was not any apparent or readily available places to put the items if you did not want to keep them in your room, so then we all had to look at it. Also the wifi is not free and your room will be charged. The wifi log in does not tell you this though, so my kids just assumed it was free. The staff was nice at check in & the breakfast was delicious, but it did not entirely make up for some of the short falls & the high price.
The personal on the front desk were very helpful.
air conditioning in room did not cool. The free breakfast is a crowd battle. This facility is not set up for the crowds that they have. the staff was not kind and unwilling to help.
Embassy Suites Monterey Bay places you within 3 miles (5 km) of popular attractions like Dennis the Menace Park and Fisherman's Wharf. This 3.5-star hotel has 225 rooms and welcomes guests with free breakfast, an indoor pool, and a gym.
Free cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.
All 225 accommodations afford space to spread out with dining areas and sitting areas. Guests can enjoy cable TV and stay connected with WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.
Guests of Embassy Suites Monterey Bay have access to an indoor pool, a gym, and WiFi in public areas. Self parking is offered for USD 15.00 per day. The front desk has multilingual staff that can help with luggage storage, securing valuables, and concierge services. Additional amenities include conference space, a 24-hour business center, and a computer station.
We’ve always stayed at an Embassy Suites when we travel. We enjoy the spacious rooms and amazing amenities. I understand each facility are different from each other. But I think this particular one, the walls were so thin that we can hear the neighbors talk at night. The window was not double panel- so you can hear the cars driving by at anytime of the day.. even worse at night when you’re trying to rest. The amenities are always it’s best. We love the hot breakfast and happy hour. We’ll continue to stay at Embassy Suites.
Property was fine enjoyed our trip
Dear Anonymous, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Teri Owens General Manager
Liked suites. Mildew in shower. Stain on carpet.
Dear Anonymous, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Teri Owens General Manager
Friendly staff at reception; great Ocean views. Good location and away from the crowds. Breakfast was awesome; happy hour is fun.
Dear Anonymous, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Teri Owens General Manager
Breakfast was horrible..............................
Dear Anonymous, Thank you for your review of the hotel. I would like to apologize that our breakfast did not meet your expectations during your recent stay. We appreciate your feedback and hope we get the opportunity to make it up to you on your next visit to Seaside. Sincerely, Teri O. General Manager
Dear Allisa, I would like to apologize that we didn’t provide you with a positive experience during your recent stay at our hotel. Your satisfaction is extremely important to us. The next time you decide to stay in the Monterey Bay, I hope you will reach out to me directly to book a reservation with us again so that I can personally oversee your next stay. Sincerely, Teri O. General Manager
Dear Anonymous, Thank you for taking the time to review our hotel. We hope to see you again, the next time your travels bring you to the Monterey area. Sincerely, Teri O. General Manager
They charge $15 a day for parking, other than that the staff is nice and accommodating and my stay was pleasant.
J. Fine, thank you for taking the time to post this review.
Evening reception was great. Long line for the bartender - get that guy some help!! Breakfast was perfect!
Dear Anonymous, Thank you for sharing your five star review of the Embassy Suites Monterey Bay - Seaside. We are glad that you had an enjoyable stay and that you also enjoyed our Complimentary Cooked-to-Order breakfast. We appreciate your feedback and we look forward to your next visit in the Monterey area. Sincerely, Teri O. General Manager
Dear Crizalyn, I’m happy to learn that you enjoyed our spacious rooms and amenities. I regret that you experienced noise pollution. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. Thank you for staying with us. Best, Teri Owens General Manager