One King Bed
from $80
Hilton Garden Inn Minneapolis Downtown
3.0 out of 5.0
4.0
out of 5
"Good!"
See all 108 reviews
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Recent guest reviews
We stayed two nights. I did not sleep through the night either night because the bed was terrible. It gave not enough support at the hips and was hard as iron at the shoulders. I am not a heavy person. The other queen bed was the same. The beds were worn out in our room 622 and should be replaced. The "comforter" was made out of polyester and was extremely uncomfortable because it did not breathe. Natural fibers would be far better. I expected a lot more from a Hilton. Very disappointing experience. A side note, the clock in the pool read "4:05" the whole time we swam. It was 10 to 11 am. Not enough staff to keep on top of the details? At check-in, for the "incidentals", it would be good to explain that the customer should sign in the rectangle on the screen. Usually there is an x or a "sign here" that prompts one to sign. Thanks.
1 block from expo center, great all around - staff, rooms, restaurant was really good for breakfast and diner. let me in my room early at 10 AM, 12:00 checkout, called me when my package arrived......all good!
last minute hotel during a snowstorm when flights were canceled. Comfortable, clean and close enough to walk to restaurants.
Beautiful hotel and wonderful staff! Bed slept terrible and pillow weren't any better!!
It was a last minute trip. I have an ongoing relationship with the Hilton brand so this hotel made some sense. The staff was pretty cool and helpful. The facility was in really well maintained condition. The only concern that I have is the isolation of the hotel. I appreciate that their typical client is probably there for business or a convention at the nearby convention center, but it would have been more helpful to (1) longer hotel restaurant hours for breakfast, (2) lunch, and (3) encourage nearby development of dining opportunities. The Whole Foods was an Uber ride away more into downtown. The nearest real restaurant was Monello, Italian in a competitive hotel.
Ould stay again, little stress with check in but they figger it out and gave me free parking,,
Impressed by our hotel room. It was spacious, clean and comfortable with a great view of downtown Minneapolis. The staff was friendly and courteous. The breakfast and dinner at the cafe was a pleasant surprise with the burger being extremely juicy. Overall, a very pleasant stay.
Stayed for one night. Staff was friendly but not professional. Side conversations kept going on when I checked in. The room was nice but it had a weird smell. The parking was far and valet was expensive. I've stayed in much nicer hotels for less money. Overall not impressed. Will stay somewhere else next time.
So first thing is I had to pay additional for parking. Than there was only one person working the front desk and was rude. Than when I ask where to get ice the woman at the front desk said she didn't know. On top of that the room smelt like bad feet. Than I found out they served breakfast but you had to pay for it. I've never had to pay for parking or breakfast in a hotel I stayed in.
I checked in after a long day of travel and arrived around midnight. Check in was fast, service was great. I arrived on the third floor and heard the roar of over 20 fans in the hallway as one half of the hallway must have had a flood that soaked all the rooms on one side. The wall paper was peeled up and taped to the walls. My room was at the end of the hall by the staircase where the biggest fan of all was pushing air out the open fire exit door. The noise was constant and kept me awake until 4 am. It would have been nice to know I was sleeping in a windmill of air pressure changes and the hum and echo of fans amplified by the hall way. There is another Hilton less than a mile away, if I was managing the hotel, I'd have closed the floor and re-booked people at the other Hilton. Bare minimum, tell your guest you had a flood. I have worked in hotels, and understand broken pipes and problems arise, but hospitality is about putting the guest first. Its been over two weeks and I still have a $270.00 hold on my credit card for incidentals even though I paid for the room ahead of time. Next time I will stay at the Millennium Hotel. Again the staff was fantastic, the manager is questionable.
Great, modern hotel! Very friendly staff, cool lounge and bar area in lobby. Very comfortable beds, beautiful views of downtown Minneapolis and very easy to get to right off the interstate
Had some issues when we checked out with the valet parking (as you can not park your own car). Even though we were told we had in/out whenever we wanted, we were double charged 2 days. It was caught the first time by hotel staff, but the second day of double charging was caught as I reviewed my bill at home. Called upon returning home, still waiting to see if I really have a credit on my card.
I stayed there for a weekend with a group of people. It was a decently short walk to the downtown area, and for the price it was reasonable. Next time I would try somewhere else though.
We have stayed here 2 times for concerts & have had a great experience both time. Even ate at the restaurant & it was great food as well!!
Clean, comfortable, even cozy. Just right for a 1 day trip and great location for dwntn Mpls & St. Paul. Staff went out of their way to be welcoming and helpful. Loved fireplace as you enter the lobby. Also appreciated limo on call next morning when my taxi failed to show up. Excellent service, good value. I'll be back!
Great place to stay for a night in the city. Convenient location to everything, clean, and upscale. What you expect from Hilton.
I have stayed at the Hilton Garden a number of times. Each time it was a great experience. Cleanliness and comfort are always top notch. The valet parking is efficient. Wish it were a little closer (especially in the winter) to Nicollet Ave., then it would be 5 star for me.
Clean rooms, pleasant staff, amazing breakfast!!!!
Stayed at a horrible co-op and looked for a Downtown hotel for a conference. I regret not stopping here first! Pleasant night for the price with the basics!
Nice place great location if you're visit is city oriented. This is my 5th or 6th stay at this location and its showing some age. We had 3 rooms and for 2 of us the air conditioning fan was unbearable. Also the housekeeping staff were mopping the lobby and breakfast area floor during the busiest part of the morning 7-8am. Who does this? Overall a good place and I would stay again.
Hotel highlights
- Close to Target Center and Basilica of Saint Mary
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Indoor pool
Located in Downtown Minneapolis, Hilton Garden Inn Minneapolis Downtown is within a mile (2 km) of popular sights such as Target Center and Basilica of Saint Mary. This 210-room, 3-star hotel has an indoor pool along with free in-room WiFi and a fitness center. Located centrally in Minneapolis, it's also close to Mill Ruins Park and Target Field.
Dining
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning off right with cooked-to-order breakfast served for a fee.
Rooms
All of Hilton Garden Inn Minneapolis Downtown's 210 rooms are air-conditioned and have an array of amenities, including MP3 docks, microwaves, and refrigerators. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and phones.
Property features
Guests of Hilton Garden Inn Minneapolis Downtown have access to an indoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for USD 28 per night, and there's also a free train station shuttle. Staff members are on hand to provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include 2 meeting rooms, a business center, and free newspapers.
Guest reviews for Hilton Garden Inn Minneapolis Downtown
very uncomfortable beds
Everyone
We stayed two nights. I did not sleep through the night either night because the bed was terrible. It gave not enough support at the hips and was hard as iron at the shoulders. I am not a heavy person. The other queen bed was the same. The beds were worn out in our room 622 and should be replaced. The "comforter" was made out of polyester and was extremely uncomfortable because it did not breathe. Natural fibers would be far better. I expected a lot more from a Hilton. Very disappointing experience. A side note, the clock in the pool read "4:05" the whole time we swam. It was 10 to 11 am. Not enough staff to keep on top of the details? At check-in, for the "incidentals", it would be good to explain that the customer should sign in the rectangle on the screen. Usually there is an x or a "sign here" that prompts one to sign. Thanks.
best hotel experience i have had in a long time
Everyone
1 block from expo center, great all around - staff, rooms, restaurant was really good for breakfast and diner. let me in my room early at 10 AM, 12:00 checkout, called me when my package arrived......all good!
Review comment
Justin B, Marketing Coordinator responded on Feb 21, 2018
Hello Marty, thank you for sharing your 5-star experience with us at the Hilton Garden Inn Minneapolis Downtown! We're very pleased everything went so well during your stay. We hope you will stay with us again in the future! Thank you for choosing us, and enjoy the rest of your week.
Everyone
last minute hotel during a snowstorm when flights were canceled. Comfortable, clean and close enough to walk to restaurants.
Review comment
Justin B, Marketing Coordinator responded on Jan 29, 2018
Thank you for sharing your experience with us at the Hilton Garden Inn Minneapolis Downtown! That was the worst snowstorm we've had in over six years, so I'm glad we were able to accommodate you and pleased you ended up here (considering the circumstances). I hope we'll have an opportunity to welcome you back in the future in much better weather circumstances! Thank you for staying with us again.
nice hotel, terrible bed and terrible pillows!!
Everyone
Beautiful hotel and wonderful staff! Bed slept terrible and pillow weren't any better!!
Review comment
Will responded on Oct 5, 2017
Dear Sabrina, Thank you so much for your feedback. We appreciate your business, and we hope to see you back again in the near future. Have a great week! Sincerely, Will Smith Guest Experience Ambassador
first time in minneapolis
Everyone
It was a last minute trip. I have an ongoing relationship with the Hilton brand so this hotel made some sense. The staff was pretty cool and helpful. The facility was in really well maintained condition. The only concern that I have is the isolation of the hotel. I appreciate that their typical client is probably there for business or a convention at the nearby convention center, but it would have been more helpful to (1) longer hotel restaurant hours for breakfast, (2) lunch, and (3) encourage nearby development of dining opportunities. The Whole Foods was an Uber ride away more into downtown. The nearest real restaurant was Monello, Italian in a competitive hotel.
Review comment
Will responded on Jul 9, 2017
Dear D, Thank you so much for your honest feedback. We appreciate your business greatly, and we hope that regardless of the less convenient food options in the area, that you enjoyed the property and amenities we have to offer. It is nice to hear you were satisfied with the staff, and we are happy you found the building well maintained. We sure hope that you visit us again in the near future, please let us know how we can help the process result in success. Sincerely, Will Smith Guest Experience Ambassador
nice hotel, clean, nice room, quiet,
Everyone
Ould stay again, little stress with check in but they figger it out and gave me free parking,,
Review comment
Will responded on Jun 30, 2017
Dear Anne, Thank you for your feedback, we hope you enjoyed your stay. Please let us know how we can further accommodate you in the future. Till next time, Will Smith Guest Experience Ambassador
lived up to the reputation
Everyone
Impressed by our hotel room. It was spacious, clean and comfortable with a great view of downtown Minneapolis. The staff was friendly and courteous. The breakfast and dinner at the cafe was a pleasant surprise with the burger being extremely juicy. Overall, a very pleasant stay.
Review comment
Alex responded on May 25, 2016
Dear Traveler, Thank you so much for the review on Orbitz and the feedback. It pleases me to hear that you enjoyed our location, staff, and our restaurant. We hope to see you again in the future!
no big deal
GetawayWithFriends
Stayed for one night. Staff was friendly but not professional. Side conversations kept going on when I checked in. The room was nice but it had a weird smell. The parking was far and valet was expensive. I've stayed in much nicer hotels for less money. Overall not impressed. Will stay somewhere else next time.
stayed for work
BusinessTravelers
So first thing is I had to pay additional for parking. Than there was only one person working the front desk and was rude. Than when I ask where to get ice the woman at the front desk said she didn't know. On top of that the room smelt like bad feet. Than I found out they served breakfast but you had to pay for it. I've never had to pay for parking or breakfast in a hotel I stayed in.
2 nights in minneapolis
BusinessTravelers
I checked in after a long day of travel and arrived around midnight. Check in was fast, service was great. I arrived on the third floor and heard the roar of over 20 fans in the hallway as one half of the hallway must have had a flood that soaked all the rooms on one side. The wall paper was peeled up and taped to the walls. My room was at the end of the hall by the staircase where the biggest fan of all was pushing air out the open fire exit door. The noise was constant and kept me awake until 4 am. It would have been nice to know I was sleeping in a windmill of air pressure changes and the hum and echo of fans amplified by the hall way. There is another Hilton less than a mile away, if I was managing the hotel, I'd have closed the floor and re-booked people at the other Hilton. Bare minimum, tell your guest you had a flood. I have worked in hotels, and understand broken pipes and problems arise, but hospitality is about putting the guest first. Its been over two weeks and I still have a $270.00 hold on my credit card for incidentals even though I paid for the room ahead of time. Next time I will stay at the Millennium Hotel. Again the staff was fantastic, the manager is questionable.
Dear R, Thank you for the feedback regarding your recent stay with us. We apologize for not exceeding your expectations. We hope that you will consider staying with us again in the future, so that we can give you a top quality experience that you so deserve. Sincerely, Alex B, Front Office Manager