The room was more than we expected. It was nice to be in walking distance of so many places

The location of the hotel is great. However, nothing about the hotel itself is good. Our room was so dirty. There was other people’s clothing left in it, hair ties on the floor, the coffee cups were all stained with coffee or lip prints. The shower curtains were all stained with mold and/or dirt, plus there was hair in the shower. The dishwasher in our room was broken. In the hotel itself, the “fitness room” was a joke. There’s one treadmill that barely goes above a jog, no free weights or floor space to do anything cardio or body weight, no towels or water, and the TV only turns on one channel, Spectrum news. Overall, everything about the hotel was incredibly disappointing.

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I liked the area the hotel was in - lots to do within walking distance. We did not like the check-in. The woman working the desk never greeted us in the 3 times we went to the front desk. Never a "hi" or "what can I help you with". Not even a smile. Very unwelcoming. We felt like we were putting her out by having her do her job.

I found the lack of a channel guide for the tv frustrating at best

It isn't anything fancy but it was a great stay, clean, great location, and good price.

We love staying here!

I like the hotel Suites which is my favorite in Duluth. But staff's interactions with us were not good. Even receptionists were not kind or friendly. It's ok to smile to welcome the guests, no? I'd still go back. We liked our room and the pool. And the location is very good, too.

This hotel has gone into a freefall since my last stay! There was no weekend housekeeping staff, towel service was self serve at the front desk only, there was no extra toilet tissue or Kleenex in the room, the toilet seats were broken in both restrooms, the door frame to the corridor was bent and see through, someone pooped in the hot tub, and with no weekend staff it was closed from Saturday morning on. For $240 a night it was an agonizingly horrible weekend!

Quiet and clean. Didn’t like the feel of the old warehouse building remodeled into a hotel. No windows in the room. Could use updating.

I loved the old building and how unique the hotel is. The window in one room did not shut and it was very loud.

The Suites does not mention that many rooms do not have windows. The fridge was so loud that it was hard to sleep. The beds were old, squeaky, lumpy, and felt like hammocks, you constantly rolled into the middle. It was such an unpleasant stay. We ended up moving to a different hotel after one night, there was no way we could stay more than that. Also, it wasn’t very clean.

I thought the property was just fine. I love the repurposing of an old building into another use.

Excellent location and very cool rooms. Pull out sofa bed was broken and extremely uncomfortable. Temperature in the room was difficult to regulate so we froze the first night and were overheated the second night no matter how much we changed the thermostat. Great pool area!

This is our second time staying at the suites. It is pet friendly which is nice. The rooms are clean and having a mini kitchen and full size refrigerator is a plus.