There were three families traveling with us, and we chose to stay at La Quinta specifically for the nice pool and hot tub amenities. Unfortunately, the experience was extremely disappointing.
The pool heater was broken, leaving the water ice cold, and the hot tub appeared as though it hadn’t been cleaned in a very long time. The water was green, murky, and clearly not properly maintained. My children went in for only a couple of minutes and now have a rash because of the water conditions.
For the price we paid, this was absolutely not the experience we expected. We are not impressed and feel that the state of the amenities—and the impact on our children—warrants a response and appropriate compensation