I used to stay at this hotel frequently. It was never the nicest place around, but it did the job. It has changed into a noisy, gang and drug fueled dump. Not only is it unsafe, everything is old and rundown. My door did not lock because (as the front desk person said) the owner does not changebthe batteries. I was finally allowed a room with a lock. I do not recommend.
around area make me not feel safe and not clean !
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The hotel is old and I was hoping it was well kept. The carpets in the stairwells were very dirty and stained. It smelled really bad like cigarettes and marijuana. The lobby was basic and clean. The rooms carpet was very old and when I checked in I had to keep choosing another room 6 times to find one that was clean and comfortable enough to sleep and stay in. I would not stay there again
Super dirty hotel. Dirty hallways. Locked doors. Very creepy place overall
First off.....asked to check in an hour early days before. Got there and was told rooms weren’t ready and had to sit and wait an hour. Got into room and it smelled terrible and floors were dirty. Smelled cigarettes in the air. Supposed to be non smoking area. 😕 The room was supposed to have a microwave....it didn’t. I needed one. Had to walk to lobby with our food to use it. Also no phone in room. Beds were comfortable I will say that. There were cockroaches running all around in the bathroom. So gross. Also the A/C clicked on and off continuously so most of the time I had to turn it off. I have friends that need to rent a block of rooms at a hotel and planned to recommend this place. That’s definitely no more.
Place is Diiiiiirty. I asked for an hour early check in. Got there and rooms weren’t ready. Waited in lobby for an hour. Got into room and there was no microwave or phone in room like stated in amenities. I was relying on microwave. Floors were dirty. There were several cockroaches in the bathroom running around. Air conditioner clicked on and off Continuously so I had to for the most part leave it turned off. Pool was closed but other pools at surrounding hotels were open. I have friends that is supposed to rent a block of rooms soon and planned to tell them to stay there. That is no longer.
For its age its not the best but staff were willing to help. Just the Hotel option wasn't good.
i tried cancelling this booking within 1 hr of having made it. Both Orbitz and he hotel would not confirm my 3 requests to cancel. The hotel refused to acknowledge my request because upon a direct call 3x because I used Orbitz and told me that I had to go through Orbitz. Now here I am responding to a inquiry on how I liked my stay. What the #$#@ type of business is this. I was totally disafied with Orbitz and this hotel. Again, I did not even show up and expect not to be charged.
Great value for money however we didn't receive clean bath towels for the second night
Horrible never Again I will never recommend this hotel to anyone staff not professional either
Stain on bathroom wall appeared to be dried blood. Shower curtain was stained..
Given a room that wasn’t what we reserved, it was nasty with bugs. Confronted desk clerk said he was over sold so couldn’t correct till next morning. Then thing went down hill. Prostitutes in parking lot. Couldn’t cancel or leave cause hotel already took money off credit card, plus holding fee. Plus he knew most hotels were fulll, had to stay
Rooms were ready when we checked in at the check in time of 3:00 p.m. No washcloths were included when they had to bring us towels after we checked in. When we left the next morning and arrived back at our rooms, housekeeping had been in our room but nothing was done (our room smelled of weed!). Our rooms weren't cleaned and we had to ask for clean towels (again). When we checked out, the person at the front desk was obviously busy doing something other than working (plus she smelled of cigarettes) as she was a little put out that I was coming in to check out..
Very poor nasty environment dirty room really ugly experience
Parking. Rooms and bathroom's were very old. I'd never stay there again.
Merced Inn and Suites is located within a few miles (5 km) of Poker Flats Casino and Merced County Fairgrounds. This hotel has 110 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast offered each morning. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
The 110 rooms are air-conditioned and have an array of amenities, including safes, phones, and ironing boards. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks are also available.
At Merced Inn and Suites, guests have access to a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include free newspapers, a garden, and a picnic area.
I used to stay at this hotel frequently. It was never the nicest place around, but it did the job. It has changed into a noisy, gang and drug fueled dump. Not only is it unsafe, everything is old and rundown. My door did not lock because (as the front desk person said) the owner does not changebthe batteries. I was finally allowed a room with a lock. I do not recommend.
around area make me not feel safe and not clean !
Sorry, but we have a security guards around here.
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Thanks for kind Appreciation.
The hotel is old and I was hoping it was well kept. The carpets in the stairwells were very dirty and stained. It smelled really bad like cigarettes and marijuana. The lobby was basic and clean. The rooms carpet was very old and when I checked in I had to keep choosing another room 6 times to find one that was clean and comfortable enough to sleep and stay in. I would not stay there again
So, sorry for your inconvenience. We will look into all he issues and resolve it ASAP.
Super dirty hotel. Dirty hallways. Locked doors. Very creepy place overall
We can't verify the issue with Anonymous names and this review should be removed as this is someone just trying to send bad name to business without explaining the details of stay.
First off.....asked to check in an hour early days before. Got there and was told rooms weren’t ready and had to sit and wait an hour. Got into room and it smelled terrible and floors were dirty. Smelled cigarettes in the air. Supposed to be non smoking area. 😕 The room was supposed to have a microwave....it didn’t. I needed one. Had to walk to lobby with our food to use it. Also no phone in room. Beds were comfortable I will say that. There were cockroaches running all around in the bathroom. So gross. Also the A/C clicked on and off continuously so most of the time I had to turn it off. I have friends that need to rent a block of rooms at a hotel and planned to recommend this place. That’s definitely no more.
We have not found any stays under your name to check on the issues. Can you send us your reservation and stay details so that we can look into the issues. Besides we don't advertise micros in all the rooms. If you would have addressed issues during your stay our staff could have helped fixed those issues. The early check in is not guaranteed but we do try to accommodate if possible. Pools were closed due to Covid-19. We apologize for the inconvenience.
Place is Diiiiiirty. I asked for an hour early check in. Got there and rooms weren’t ready. Waited in lobby for an hour. Got into room and there was no microwave or phone in room like stated in amenities. I was relying on microwave. Floors were dirty. There were several cockroaches in the bathroom running around. Air conditioner clicked on and off Continuously so I had to for the most part leave it turned off. Pool was closed but other pools at surrounding hotels were open. I have friends that is supposed to rent a block of rooms soon and planned to tell them to stay there. That is no longer.
This is comments on the same stay duplicated and reviewed twice. So Please read our comments with the other REVIEW.
For its age its not the best but staff were willing to help. Just the Hotel option wasn't good.
we are sorry for your inconvenience, we need your kind support to serve you better. Thanks for staying with us.
i tried cancelling this booking within 1 hr of having made it. Both Orbitz and he hotel would not confirm my 3 requests to cancel. The hotel refused to acknowledge my request because upon a direct call 3x because I used Orbitz and told me that I had to go through Orbitz. Now here I am responding to a inquiry on how I liked my stay. What the #$#@ type of business is this. I was totally disafied with Orbitz and this hotel. Again, I did not even show up and expect not to be charged.
This is a wrong rating as customer never stayed at the property. Orbitz didn't cancel as this may be there non refundable booking. We can't cancel directly booking made with Orbitz. Please pursue with ORBITZ.
So, sorry for your inconvenience. during the pandemic every industry goes through lot of ups and downs, so we too. But, now we are working hard to make things back on track. Thanks for your stay.