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Viceroy L'Ermitage Beverly Hills

5.0 out of 5.0

Viceroy L'Ermitage Beverly Hills

5.0 out of 5.0

Recent guest reviews

The Viceroy is my favorite hotel in Beverly Hills. The staff is so welcoming and helpful. They always make you feel like they are here to make your stay memorable.

Loved everything!!! We will stay again for sure!😊

Had a wonderful stay. Wonderful hotel, close to Rodeo Drive. Room was spacious and very comfortable bed. Check out rooftop pool if you ever have to pleasure of visiting.

The hotel itself is very attractive. The staff is attentive. However, I am not giving it a 5 star because I found a few things annoying. One is that they do not offer free tea in one's room. There is a device to make expresso but no way to heat up water to make tea. When I asked about that, I was told that they could bring me an electric kettle and a tea bag but I would have to pay for that. Given what they charge for rooms here (and I was in a suite), they certainly could give a complimentary tea bag. Another thing that I found annoying was that I was assigned a room on the second floor. I had reserved a suite with a balcony. My room did have a balcony, but it was right next to an awning which ruined the effect. I never went on it and it was a waste to have paid for it. Only the higher floors should be charging for the "balcony" experience.

Staff very friendly and accommodating. Rooms beautifully designed, comfortable, and quiet

Beautifully and very well-designed suites. Friendly and professional staff.

it was a good stay. staffs were nice, although the room service food was not so good.

the amenities are not so modern, but they are pretty good overall. i liked the hotel staffs and they were all very nice and professional. the restaurant was not so impressive.

The hotel was perfect and the staff was lovely. My 4 year old had the best time since everyone knew her name within the 1st hour and greeted her by name each day.

This is the best. Anytime we go to LA, this is the place we stay. We can't say anything better about this hotel.

Could not have been better. Hospitality was above and beyond expectations. We would most definitely return.

My husband and I spent a long-overdue vacation at L'Ermitage. I would return in a heartbeat. The room was very spacious and impeccably clean. The staff were magnificent, always concerned for our comfort. The rooftop pool was lovely, and the food in the restaurant delicious. Access to downtown was fairly easy, also.

Amazing place and Amazing staff is the reason to stay here. In addition to that the on site food is awesome.

Nice place, very good location, excellent service, staff either, a fantastic experience, will be back.

Excellent service and great staff. Very comfortable. No negative surprises and met all expectations.

The service was outstanding, rooms are amazing and huge! Fantastic attention to the smallest detail. I would favorably compare to my stay at the Beverly Hills Hotel. Perhaps not quite as 'happening', but also a bit less 'stuffy'. If you are not worried about rubbing shoulders with the stars, but still want to feel like one, stay here!

We were unable to complete our planned stay due to an extremely uncomfortable and low to the floor bed. It was literally an extremely painful night as I have a bad hip condition. I was surprised to find this in a hotel of this quality.

9291 Burton Way Beverly Hills CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Viceroy L'Ermitage Beverly Hills places you within 3 miles (5 km) of popular attractions like The Grove and Los Angeles County Museum of Art. This 116-room, 5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. It's also close to University of California Los Angeles and La Brea Tar Pits.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

Guests can expect to find 42-inch a plasma TV with cable channels and a DVD player, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a balcony, an iPod dock, and a minibar.


Property features

At Viceroy L'Ermitage Beverly Hills, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for USD 50.00 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a 24-hour business center, and free newspapers.

Room options

Junior Suite, 1 King Bed, Accessible

King 1 | Sleeps 2

Royal Suite

King 1 | Sleeps 4

Viceroy, Studio, 2 Double Beds

Full 2 | Sleeps 4

Studio Suite, Accessible (Viceroy Burton)

King 1 | Sleeps 3

Guest reviews for Viceroy L'Ermitage Beverly Hills

Everyone (7) Couples (5) Business (2) Family (2) Other (1) Friends (1)
5
Everyone

By on Nov 17, 2018

Review comment responded on Nov 20, 2018

Dear Guest, Thank you for your kind review. Your and time and feedback are much appreciated. Best, Jerold Burbank

5
Everyone

The Viceroy is my favorite hotel in Beverly Hills. The staff is so welcoming and helpful. They always make you feel like they are here to make your stay memorable.

By , from GREENWICH CT on Oct 29, 2018

Review comment responded on Oct 30, 2018

Dear Ginger, Thank you for your 5 star review. Your time and feedback are much appreciated. We are looking forward to welcoming you back soon. Best, Robert Hamann

5
Everyone

Loved everything!!! We will stay again for sure!😊

By on Sep 30, 2018

Review comment responded on Oct 2, 2018

Dear Guest, Thank you kindly for the 5 star review. Your time and feedback are much appreciated. Best, Robert Hamann

5

great stay!! excellent service

Everyone

Had a wonderful stay. Wonderful hotel, close to Rodeo Drive. Room was spacious and very comfortable bed. Check out rooftop pool if you ever have to pleasure of visiting.

By on Jul 14, 2018

Review comment responded on Jul 15, 2018

Thank you kindly for your great review. Your time and feedback are greatly appreciated. Best, Robert Hamann

4
Everyone

The hotel itself is very attractive. The staff is attentive. However, I am not giving it a 5 star because I found a few things annoying. One is that they do not offer free tea in one's room. There is a device to make expresso but no way to heat up water to make tea. When I asked about that, I was told that they could bring me an electric kettle and a tea bag but I would have to pay for that. Given what they charge for rooms here (and I was in a suite), they certainly could give a complimentary tea bag. Another thing that I found annoying was that I was assigned a room on the second floor. I had reserved a suite with a balcony. My room did have a balcony, but it was right next to an awning which ruined the effect. I never went on it and it was a waste to have paid for it. Only the higher floors should be charging for the "balcony" experience.

By on May 15, 2018

Review comment responded on May 16, 2018

Thank you very much for your time and feedback and as previously mentioned, your concerns will be discussed with our upper management. Best, Robert Hamann

5

beautiful and comfortable

Everyone

Staff very friendly and accommodating. Rooms beautifully designed, comfortable, and quiet

By , from Santa Barbara,Ca on Apr 10, 2017

Review comment responded on Apr 24, 2017

Dear Kelly, Thank you for taking the time to submit a review of your stay with us. We look forward to welcoming you back again soon.

5
Everyone

Beautifully and very well-designed suites. Friendly and professional staff.

By on Mar 15, 2017

Review comment responded on Mar 20, 2017

Dear Anonymous, Thank you for taking the time to submit a review. We hope to have the opportunity to welcome you back again soon.

4

recommend it

Couples

it was a good stay. staffs were nice, although the room service food was not so good.

By on Feb 23, 2015

4

great service

Couples

the amenities are not so modern, but they are pretty good overall. i liked the hotel staffs and they were all very nice and professional. the restaurant was not so impressive.

By on Dec 30, 2014

5

great hotel!

Families

The hotel was perfect and the staff was lovely. My 4 year old had the best time since everyone knew her name within the 1st hour and greeted her by name each day.

By on Aug 7, 2012

Viceroy L'Ermitage Beverly Hills

9291 Burton Way, Beverly Hills, CA 90210