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The Whitechapel

2.0 star property

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Photo gallery for The Whitechapel

Luxury Twin Room, Ensuite, City View (Executive Twin Room) | In-room safe, laptop workspace, iron/ironing board, free WiFi
Property entrance
Exterior
Classic Triple Room, Ensuite | In-room safe, laptop workspace, iron/ironing board, free WiFi
City view from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
New Rd, London, England, E1 1HH
  • Place, East London Mosque
    ‪5 min walk‬
  • Place, Brick Lane
    ‪9 min walk‬
  • Place, Tower Bridge
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪78 min drive‬

Room options

View all photos for Luxury Twin Room, Ensuite, City View (Executive Twin Room)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Luxury Twin Room, Ensuite, City View (Executive Twin Room)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room, Ensuite, City View (Executive King Room)

Luxury Double Room, Ensuite, City View (Executive King Room) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Luxury Double Room, Ensuite, City View (Executive King Room)

  • City view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Ensuite, City View (Premier Double Room)

Superior Double Room, Ensuite, City View (Premier Double Room) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, Ensuite, City View (Premier Double Room)

  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Ensuite, City View (Premier Twin Room)

Superior Twin Room, Ensuite, City View (Premier Twin Room) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, Ensuite, City View (Premier Twin Room)

  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room, Ensuite

Classic Triple Room, Ensuite | In-room safe, laptop workspace, iron/ironing board, free WiFi

Classic Triple Room, Ensuite

  • 285 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Classic Double Room, Ensuite

Classic Double Room, Ensuite | In-room safe, laptop workspace, iron/ironing board, free WiFi

Classic Double Room, Ensuite

8.0 out of 10
Very good
(3 reviews)
  • 214 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, Private Bathroom

Basic Double Room, Private Bathroom | In-room safe, laptop workspace, iron/ironing board, free WiFi

Basic Double Room, Private Bathroom

  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room, 2 Bedrooms, Non Smoking, City View

In-room safe, laptop workspace, iron/ironing board, free WiFi

Comfort Quadruple Room, 2 Bedrooms, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

London

Located in Tower Hamlets within a mile (2 km) of Tower Bridge, The Whitechapel is within a few miles (5 km) of other popular sights such as London Eye. The 28 rooms at this hotel include electric kettles and free tea bags/instant coffee.

What's nearby

  • East London Mosque - 5 min walk - 0.3 miles
  • Brick Lane - 9 min walk - 0.5 miles
  • Tower of London - 14 min walk - 0.8 miles
  • Liverpool Street - 16 min walk - 0.9 miles
  • Tower Bridge - 5 min drive - 1.3 miles

Getting around

  • Whitechapel Underground Station - 6 min walk
  • Shadwell Station - 10 min walk
  • London City Airport (LCY) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tayyabs - ‬3 min walk
  • ‪Ambala - ‬3 min walk
  • ‪Good Samaritan - ‬3 min walk
  • ‪Etre - ‬3 min walk

About this property

The Whitechapel

At The Whitechapel, guests have access to a reception hall. Front-desk staff can assist with luggage storage and tours/tickets.
Guests can stay connected with free WiFi. Other standard amenities include electric kettles, hair dryers, and safes. Weekly housekeeping is available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 11:30 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-in fee for check-in between 11:30 PM and 8:00 AM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Whitechapel Hotel
The Whitechapel London
The Whitechapel Hotel London

Frequently asked questions

Is free cancellation available at The Whitechapel?

The Whitechapel provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Whitechapel?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at The Whitechapel on Apr 12, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Whitechapel?

This hotel is situated in Tower Hamlets within a short 9-minute walk of Brick Lane and also 20 minutes on foot from Liverpool Street. You'll also find Tower of London and Tower Bridge within a short drive.

Will I be able to park at The Whitechapel?

No, this hotel doesn't offer parking.

Does The Whitechapel have a casino on the premises?

No, The Whitechapel doesn't have a casino.

Is there an indoor pool at The Whitechapel?

No, there is no indoor pool at this hotel.

Are there hot tubs at The Whitechapel?

No, this hotel doesn't have a spa tub.

Does The Whitechapel have a restaurant that serves breakfast?

No, The Whitechapel doesn't have a restaurant that serves breakfast.

Does The Whitechapel allow pets to stay for free?

No, pets aren't allowed at The Whitechapel.

Are there connecting rooms at The Whitechapel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Whitechapel?

The closest major airport to The Whitechapel is London City Airport (LCY), which is 5.9 mi away (23 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 21.5 mi away (70-minute drive).

Are there rooms with balconies that I can book at The Whitechapel?

No, there aren't any guestrooms with balconies at The Whitechapel.

The Whitechapel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly
Stayed 1 night in Aug 2025

8/10 Good

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service (Adam)

The service from Adam was over and above. The rooms were clean, very comfertable, the only issue was the showers were cold, luke warm
Stayed 1 night in Nov 2024

8/10 Good

Chris

Business traveler
Disliked: Amenities
Good functional room and hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would rather sleep in a jail

DO NOT STAY AT THIS HOTEL. I would rather spend a night in jail than this place. Upon arrival I was already alarmed as the neighborhood is terrible… perhaps one of the worst in London, but there is so much more… We arrived and the doors to the hotel were wide open but there was no security or receptionist present (keep in mind it’s a terrible neighborhood so anybody could have access to the “hotel”). From there we waited for 45 mins and no receptionist arrived. All while there was luggage from other customers being stored beside the front desk and nobody was watching it… anybody could have walked in and stole the luggage. Next the hotel was half under construction and no one told us, but this doesn’t even scratch the surface of issues. Next we had NO HOT WATER!!!! To which the hotel manager tried convincing me that it wasn’t a big deal… what a joke! The next option was to have contractors come work in my room the next day to try to fix the issue. Having had watches and cameras stolen from hotels before, there was no way I was going to allow hotel contractors (not even hotel staff) have access to my room and goods while I was out for the day. At this point I asked for a refund so I could just go book another hotel. TO WHICH THEY DENIED AND MADE VERY THREATENED GESTURES. At this point I felt so unsafe that I booked another hotel. But that’s not where it ends…. I requested a receipt or any proof that I was checking out early and they refused to provide any paperwor
Stayed 3 nights in Oct 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff and nice attached restaurant. Area walkable restaurants are more middle eastern/asian. Rooms are tight but functional.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gerard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

ian

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Yubo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service!
Stayed 1 night in Jul 2024

6/10 Okay

Brendon

Liked: Staff & service, property conditions & facilities
Only had 1 towel and powdered milk
Stayed 1 night in Jul 2024

4/10 Poor

Satish

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Marta

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer

Liked: Staff & service
Super freundliches Personal 👍
Stayed 2 nights in Sep 2024