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Best Western Mornington Hotel London Hyde Park

4.0 out of 5.0

Recent guest reviews

This hotel is quite lovely. There were three of us (one of us is 6' 6" tall) in a very small room so we didn't spend a lot of time in the room other than sleeping, but the room was comfortable with nice beds and large windows. The breakfast buffet was really great with a large selection of breakfast items. My favorite were the lovely, fresh, croissants. I loved the location as it was very near a great pub, super close to Hyde Park and a short walk to the bus stop. The staff were friendly and helpful. I would definitely stay there again.

This was our first trip to the UK. The hotel itself was ok, we where close ( 1 block ) to Hyde Park. What we were surprised about was that this Best Western had no free breakfast. My wife and I will usually stay at Best Western, get up in the morning and while having breakfast discuss our plans for the day. I'm not a cheapskate but why pay £ 10 each for a breakfast at a hotel when we can go out and find a local place and pay less or the same and enjoy the locals. Also it seems like every time we asked the desk person for directions, they either didn't know where the place we wanted to go was, or they gave us wrong directions. You would think if you work at a business in a particular city, you would know where things are, especially working at a hotel. Would I stay here again, probably not. I would look for another. Again this was our first trip to the UK, but it will not be our last as we now have family living in England. The hotel was very clean & comfortable, I just expected it to be a bit better.

We booked this as one of booking.com deal and it was well worth it. Doesn't look too much from the outside but inside its really nice. Yes some of the furniture in the communal areas are a bit funky (lime and silver sofas) but we liked it. We were on the top floor and it was corner room but it was more than big enough and had everything you needed, shower, bath, double bed, TV, iron, hairdryer, ironing board, safe etc etc. I know some people have complained about the breakfast area in reviews as it has no windows and no natural light however we have been to quite a few places like this and wouldn't call it an issue at all.

The hotel has no services to be a 4 star hotel. It is very nice looking because it was renovated 2010 but the rooms are extremely small. Bathroom is new but tiny. the hotel doesn't offer restaurant, nor vending machine, nor ice maker, nor refrigerator in the room to keep cold sanks or beverages when you are with little children. we didn't feel confortableduring our stay. The beds are comfy and the breakfast is awesome. So if you are looking for a good breakfast to start your day in the busy London, this is the hotel for you. If you travel with kids this is not a good option. It is located in a nice and quiet area but no groceries, supermarket near. There is one good italian restaurant around the corner and 2 english bars , but children are not allow to come in for dinner. This is my third time in London and i usually stay around the Hyde Park. you can find better options in the area for same price.

This hotel is well kept, and is centrally located about a 6 to 10 minute walk from the Paddington underground station; the Lancaster Gate station is much closer, but was closed for renovations during our visit (June 8-12). The staff is courteous and helpful, and was very accommodating of our requests (moving us to a different room after the first night, and allowing us to leave a large bag with them for 3-4 days after we checked out, so we didn't have to lug it around on a side trip). We did experience a few issues, though some of them are either typical in many London hotels (1. and 2.) or were beyond management's immediate control (4): 1. The rooms with two twin beds are small. 2. The coffee served in the breakfast room is quite weak; even when I ordered it with a shot of expresso it was still not very strong. 3. The rooms we had had a high (about 5 inches) threshold separating the room from the bathroom, which would be very easy to trip over in the middle of the night. 4. On Sunday morning, we were awoken by loud music coming through the wall from a flat in the adjoining building (10 Lancaster Gate). When we complained to the front desk about it, we were told they were aware of it, they had already called the police and it was (unfortunately) not the first time it had happened. 5. Though the doors of the rooms we had were equipped with typical dead-bolts, they were not functional, and so you have to rely on the regular door lock, plus the safety chain when you're in the room. 6. There is an elevator, but the building itself appears to not be handicap accessible, because there are a number of steps from the street to what appears to be the only entrance. 7. The mattresses were OK, but could have been a bit firmer.

The room was comfortable and not too small considering the price. I was able to get a late checkout with no issues. Breakfast was nice enough. The staff are friendly at least on the reception, although the cleaning and other staff are quite noisy if you take the stairs and hear them yelling! The best thing about this hotel is its location - it's less than 10 minutes' walk from Paddington station, which is a 15-minute train ride from Heathrow so it's very convenient for travellers.

My wife and i stayed at The Mornington on 1st and 2nd June this year. The hotel has a fantastic location opposite Hyde Park and with a bus stop just 100 yards away which goes direct to the West End. some of the rooms seem to be quite small and indeed we were offered a small room initially. However after a request for something better we were given a perfectly adequate room with no argument. The staff were really helpful and friendly. and we think we had good value. we have stayed may times in central London and for the price this hotel is worth considering We would highly recommend the breakfast which at just £10 per person was excellent value. Best feature is definitely the location.

Room is very small, sitting area plus writing desk and chair basically only fits 2 luggages, can't even pull out the chair from writing desk. Totally different from what you see on the website. Rooms are clean, but everyday house keeping were not up to standard, toiletries, milk, biscuits and etc are not refill until you mention it. No minimum bar or fridge for a 4 stars hotel is not acceptable. TV at awkward position, which you can't watch normally from the bed, also sitting area basically utilised to put your luggages and no chairs provided ( shown on website photo but the room actually can't fit another chair for sitting are) so your sitting area is basically NO CHAIR. Sound proof isn't that good, can hear people talking or walking around outside the room. The rest are up to standard, clean, tidy, location, service and etc.

Arrived and checked in within 5 mins staff very helpful, room very adequate with every thing needed inc phone, tea & coffee, iron, safe, and a great walk in shower. Used the bar on our return at 23.30 on a Sunday. And was not rushed in fact I believe you could probably carry on drinking as long as you wanted we stayed for an hour or so great service, will use again when in London

We stayed here for several nights on a recent European trip. Unfortunately at the time of booking we didn't know that the Lancaster Gate station would be closed or else we would have looked elsewhere. We got quite a shock when our taxi arrived to find the hotel was located next to a derelict building covered in graffiti. We didn't feel safe in the area. Our room was small and quite hot as the air conditioning did not work properly. The beds were also quite hard. The bathroom was very tiny and to get in and out of the shower you had to grab hold of the towel rail which was always heated and very hot. When we touch the power cord to see if it could be turned off we got an electric shock. While the hotel advertises itself as 4 star, I think it is closer to a 3 star. The breakfast was not very appetising with most of the staff speaking little English. After the first morning I gave it a complete miss. On the upside, the reception staff are nice. All up, unfortunately we cannot recommend this hotel.

12 Lancaster Gate London England

Hotel highlights

  • Walking distance to Kensington Gardens and Hyde Park
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour fitness center

Located in London City Centre, Best Western Mornington Hotel London Hyde Park is a leisurely stroll from popular sights such as Kensington Gardens and Hyde Park. This 70-room, 4-star hotel has a bar/lounge along with conveniences like a 24-hour fitness center and free in-room WiFi. Located in central London, the hotel is also near Royal Albert Hall and Buckingham Palace.


Dining

Start your day off with breakfast, available for a fee. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

Best Western Mornington Hotel London Hyde Park's 70 rooms are air-conditioned and provide coffee makers, laptop-compatible safes, and phones. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Guests of Best Western Mornington Hotel London Hyde Park enjoy a 24-hour fitness center, free WiFi in public areas, and a conference center. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and a library.

Room options

Standard Room, 1 Twin Bed, Non Smoking

Twin 1 | Sleeps 1

Standard Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Suite, 1 Double Bed, Non Smoking

Full 1 | Sleeps 3

Superior Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 760 reviews