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Best Western Mornington Hotel London Hyde Park

4.0 out of 5.0

Recent guest reviews

This hotel is well located just a stone throw's away from Hyde Park, and a five minute walk from Paddington train station. Staff are friendly and helpful. Our room was very small, but comfortable and well appointed. Our only issue was the noise from other guests. It's an older building so soundproofing would be difficult, however we were awoken earlier than desired each morning from the footsteps of people moving around on the floor above us. Bring ear plugs! Luckily street noise was next to non existent.

I found the staff very helpful and friendly however I felt very claustrophobic. We were told we had the best room in the hotel, which was below the main floor as was the breakfast room. TV signal was terrible and the internet was a joke in our room. To retrieve my emails I would go sit in the reception area. Apart from these issues the hotel was fine.

I have stayed in this hotel twice now, and it really is excellent, this time my room was quite "cosy" (small!!), but to be quite honest it was not a problem, Spotlessly clean, and very comfortable, the breakfast was plentiful also with a very good selection available, the ladies that served breakfast were all really friendly and very helpful. My only gripes are that the Hot breakfast was tepid! Wifi was free, but it was not very good! But on the whole its a clean, and a great central location, and I will definatly be returning

Thoroughly enjoyable stay, excellent value for money. The room was clean, tidy and looked recently refurbished. Wasn't the most spacious of rooms when sharing with my wife however we only used it for sleeping at night. The double bed was extremely comfortable. Staff were very friendly and accommodating. Breakfasts were first class with plenty of choices. Rooms and interior decor are very good. Don't be put off by the exterior appearance and decor. Will definitely return to this hotel.

Tiny room; dreadful view; loud generator came on every morning at 7am; room too hot; air conditioning unit too loud; poor finish in tiny bathroom; dirty mirrors; dusty fittings; claustrophobic breakfast room.

早餐還不錯.房間不會太小,不過整理房間不確實,會有沒倒垃圾或沒有補充浴室的消耗品,房間有東西壞了(燈不亮等等),整理的人也沒有發現也沒有修理.櫃台的人員稍嫌不足,尤其是夜間,打電話給櫃台可以響10聲以上無人應答.隔音也沒有很好會聽到樓上或走廊上的聲音. Nice breakfast and good service. The room is not too small, but the housekeeping and the maintenance can do much better. One of the lights in the room was broken, the heating of rack in the washroom was not working on the 1st day of our check in. The trash was not empty few times during our stay. The body gel and conditioner did not supplied after we used them up. We called the front desk few times because the above problems were happened in different days. The staff whoever answered the calls will come up right away. However, sometimes it took more than 10 rings before the front desk to pick up the call especially during the night. The soundproof seems not good either. We always can hear the sound from the hallway or the room above us.

Really enjoyed our stay. Loved being across from Hyde Park. It was a very quiet street. The staff was very friendly and accommodating. The breakfast was great and very filling. We highly recommend it and would stay again.

This boutique hotel is elegant nice ,staff are friendly , the location is nice which is close to the Hyde park where you can have nice walk time across the park to anywhere Rooms are clean but small very small

I recently stayed here on business and all was fine. Staff were friendly and helpful, breakfast was good and all acceptable, I would stay again. The only issue was the wifi which didn't seem to work. It wasn't the end of the world as 4G coverage seemed to be good however would have been nice if it worked at all

We were at the Mornington for a week and missed a small fridge in our rooms - otherwise I would have given them 5 dots. The proximity to Kensington Gardens (and some very useful bus stops and (when they are not renovating it) Lancaster Gate tube station is a huge plus. There is a very attractive small café just inside the gate with a beautiful view of the fountains in the Italian Garden that Albert created for Victoria: highly recommended for your morning coffee and newspaper reading! The pub just behind the hotel, the Mitre, offered good beer and better-than-average pub grub - and we liked the Waitrose supermarket which was hiding in a petrol station just down Edgware Road. The Mornington breakfast included everything we could wish for and the staff there and in reception were all kind and helpful. Usually in hotels we consider bringing our own pillows next time we go away - but not this time. Another plus - and Mornington, we definitely think you are one of the nicest London hotels in this price category we have stayed in.

12 Lancaster Gate London England

Room options

Standard Room, 1 Twin Bed, Non Smoking

Twin 1 | Sleeps 1

Standard Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Suite, 1 Double Bed, Non Smoking

Full 1 | Sleeps 3

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 728 reviews