InterContinental London - The O2 by IHG

5.0 star property
Luxury London hotel connected to the convention center, a quick walk to O2 Arena
VIP Access

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Photo gallery for InterContinental London - The O2 by IHG

2 bars/lounges, cocktail bar, rooftop bar
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
3 restaurants, breakfast, lunch, dinner served; local cuisine
Presidential Suite | View from room
Ballroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    ‪5 min walk‬
  • ExCeL Exhibition Centre
    ‪5 min drive‬
  • Tower of London
    ‪9 min drive‬
  • London (LCY-London City)
    ‪8 min drive‬
VIP Access
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Room options

Classic Room

9.8 out of 10
Exceptional
(12 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Apartment, 2 Bedrooms (Suite)

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

Studio Suite (Apartment)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Twin Classic

9.4 out of 10
Exceptional
(10 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

King Classic

9.6 out of 10
Exceptional
(36 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

Suite (Ambassador)

  • 861 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bed

Apartment, 1 Bedroom (Suite)

  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Presidential Suite

  • 1819 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

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About the neighborhood

London

Located in Greenwich within a short walk of O2 Arena, InterContinental London - The O2 by IHG is within a few miles (5 km) of other popular sights such as Cutty Sark. This 5-star hotel has 453 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an indoor pool. It's connected to the convention center in central London and also close to ExCeL Exhibition Centre and Royal Observatory.

What's nearby

  • O2 Arena - 5 min walk - 0.3 miles
  • ExCeL Exhibition Centre - 5 min drive - 1.5 miles
  • Cutty Sark - 6 min drive - 2.5 miles
  • London Stadium - 6 min drive - 3.0 miles
  • Tower of London - 9 min drive - 3.7 miles

Getting around

  • Westcombe Park Station - 5 min drive
  • North Greenwich Underground Station - 9 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪Banana Tree O2 Arena - ‬8 min walk
  • ‪Nero Express - ‬7 min walk
  • ‪American Express Lounge - ‬8 min walk
  • ‪The Stargazer - ‬10 min walk
  • ‪Starbucks - ‬9 min walk

About this property

InterContinental London - The O2 by IHG

Luxury London hotel connected to the convention center, a quick walk to O2 Arena
At InterContinental London - The O2 by IHG, guests enjoy a full-service spa, an indoor pool, and a children's pool. Self parking is offered for GBP 45 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
42-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are other standard amenities.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Clipper Bar
  • Eighteen Sky Bar
  • Kinaara
  • Market Brasserie
  • Meridian Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 34 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 50 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2 by IHG Hotel
InterContinental London - The O2 by IHG London
InterContinental London - The O2 by IHG Hotel London

Frequently asked questions

Is a free cancellation option available at InterContinental London - The O2 by IHG?

InterContinental London - The O2 by IHG offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at InterContinental London - The O2 by IHG?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at InterContinental London - The O2 by IHG on Jul 31, 2025 start from $217.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to InterContinental London - The O2 by IHG?

This hotel is situated in Greenwich within a 10-minute walk of O2 Arena and Thames River. You'll also find ExCeL Exhibition Centre and ABBA Arena within a short drive.

Will I be able to park at InterContinental London - The O2 by IHG?

Yes, parking is offered for GBP 45 per night. Accessible parking is also available for guests.

Is there a spa available at InterContinental London - The O2 by IHG?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and couples treatments.

Does InterContinental London - The O2 by IHG feature a casino on the premises?

No, InterContinental London - The O2 by IHG doesn't have a casino.

Is there an indoor pool at InterContinental London - The O2 by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What do couples enjoy most about InterContinental London - The O2 by IHG?

This riverfront hotel offers many amenities for couples, including Champagne service as well as an indoor pool and 2 bars.

Are there hot tubs at InterContinental London - The O2 by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does InterContinental London - The O2 by IHG have a restaurant with a breakfast menu?

Yes, InterContinental London - The O2 by IHG has 3 restaurants, and serves an English breakfast each morning for a surcharge.

Does InterContinental London - The O2 by IHG allow pets to stay for free?

No, pets aren't allowed at InterContinental London - The O2 by IHG though service animals are welcome.

Does InterContinental London - The O2 by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to InterContinental London - The O2 by IHG?

The closest major airport to InterContinental London - The O2 by IHG is London City Airport (LCY), which is 4.6 mi away (26 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 19.5 mi away.

Are there rooms with balconies at InterContinental London - The O2 by IHG?

No, there aren't any guestrooms with balconies at InterContinental London - The O2 by IHG.

Does InterContinental London - The O2 by IHG have a wedding venue?

There are wedding services available at InterContinental London - The O2 by IHG if that's in your vacation plans.

InterContinental London - The O2 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 859 out of 1205 reviews
Rating 8 - Good. 176 out of 1205 reviews
Rating 6 - Okay. 73 out of 1205 reviews
Rating 4 - Poor. 40 out of 1205 reviews
Rating 2 - Terrible. 57 out of 1205 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Incredible stay once again. Been before, and now ever trip we make we come to the International London 02. Friendly, polite and helpful staff. Comfortable, tidy and cosy rooms. Food is always good, breakfast menu is perfect. The bars are very nice, good service and good atmosphere, and to top it off an amazing view of London. Love it here and will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treat yourself

Attended for Event at O2- Very easy access and direct connection to hotel. Private and well furnished with access to bars, spa and facilities. Was upgraded on arrival which was a above expectations and was looked after by all that I encountered the Room was fabulous overlooking the O2 building and had a fantastic king size bed which was lovely, one of the best nights sleep! Exceeded expectations to include small touches as complimentary mouthwash, dental kit, mini bar , robes and variety of hot drinks to make. Breakfast was busy however always had staff looking after guests and no waiting, plenty of variety and choice on the buffet, great selection and no drama. Superb and thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Paula

Traveled with group
Disliked: Staff & service, amenities
Inefficient and Disorganized Service My stay at this hotel was frustrating from the start. The check-in process was incredibly inefficient, and despite the reservation being under my name, they charged my friend upfront—when payment is usually made after checking out at the hotel. Additionally, I requested laundry services, but no one ever showed up. To make matters worse, the hotel sent their welcome WhatsApp message to the wrong phone number multiple times, making it difficult to communicate with staff. Overall, the lack of organization and poor service made for a disappointing experience. I expected much better.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful city skyline

Lovely relaxing stay, highly recommended
Stayed 1 night in Mar 2025

8/10 Good

Max

Stayed 1 night in Mar 2025

10/10 Excellent

Glenda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars for a reason

Absolutely gorgeous hotel and lovely stay. I booked a normal twin room and got a lovely water view from the 8th floor.
Stayed 1 night in Mar 2025

6/10 Okay

Louise

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Construction Chaos

Due to the constant construction, you cannot get a taxi or Uber to drop you off at the doors. This is very inconvenient when you have a lot of bags with you or if you're waiting for an Uber. There was also no warning that there could be workmen outside your window.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wojciech

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel. Breakfast buffet - great. You only neec to remember to have your own plug adaptor, as they are limited at concierge.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leon

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided five-star treatment throughout my stay. Our room on the 13th floor offered a spectacular view overlooking the river and the O2. The accommodation was immaculately clean with a spacious bathroom. While I didn't use the gym during this visit, it's excellently equipped with everything needed for a complete workout. The breakfast featured an extensive buffet with options to satisfy every palate
Stayed 4 nights in Mar 2025

4/10 Poor

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible car parking experience

We have stayed here numerous times in the past without issues but this time was terrible. Firstly I want to say that all the breakfast and bar staff are amazing and we had no issues there. But during our four night stay we were woken up twice by room service (even though we had ‘do not disturb’ on), one morning they knocked on the door three times in an hour. We parked our car at the hotel (at £52 a night) and advised them of this during check-in. On the third morning of our stay we were woken up by a phone call from reception at 7:45 with the person quite aggressively saying ‘you have a car in the car park which needs to be moved now’ they offered for someone to collect our keys and move it for us, which we declined. Ten minutes later another call, more aggressive ‘move your car, we have a private function and it’s in the way’. No ‘please’ no ‘sorry for the inconvenience’. Five minutes later yet another call from the manager with the same tone, demanding we moved the car immediately, and at the point where she started shouting at me I hung up the phone. We were basically hounded until we moved the car along with another 10-12 people/cars. When checking out we asked for a discount to the parking charges which they seemed to be surprised about. This could’ve been handled so much better and really leaves a sour taste to what would have been another decent stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel for o2 concerts and Sky Bar at the end of the evening is fabulous!!
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for an O2 concert! We stayed in an apartment room, which would have been ideal for a longer stay. The easy tube ride into central London made it incredibly convenient for anyone looking to explore tourist attractions as well.
Stayed 1 night in Mar 2025

8/10 Good

NINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for O2 concerts

This is the second time we stayed here for an O2 concert, and the location is perfect—super convenient for getting to the venue with no hassle. The breakfast is great too! We're are booked for another night, but the price has doubled for our next visit. The rates do seem to fluctuate depending on demand, which is a bit disappointing. Still, it's a great hotel, and for the convenience I'm willing to pay the extra.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly friendly service from staff. Room spacious and clean. Swimming pool spa area, really nice and not too busy.
Stayed 1 night in Mar 2025

2/10 Terrible

Simon, Bath

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was harassed by security on several occasions. What I was I doing? I was walking through the front door into the foyer and on my way to get the elevator to my room. Completely disgraceful. I reported it to reception and the reply I received was blah blah blah.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow fantastic place.

Wow, what a fabulous hotel, everything was perfect, from check in with the friendly staff, to a fantastic room with a view on the 7th floor, definitely worth the money, to breakfast, every member of staff we encountered were very friendly and welcoming from house keeping, security guard to front of house waiting staff. The bed was huge and extremely comfortable, such was the amazing night view we didn’t close the curtains! Just a pity the sky bar was closed on Sunday as we would have liked to experience that. Just means we will have to come back! You are literally 2 mins walk via a connecting walk way from hotel to the O2.
0700 sunrise
23.00 night view
Sunset
Very comfortable bed
Stayed 1 night in Mar 2025

2/10 Terrible

Safina

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Rubbish
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025