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Hyatt Regency London The Churchill

5.0 out of 5.0

Recent guest reviews

This was my first time staying at the Hyatt Regency Churchill, and it probably will not be my last. I really enjoyed everything about my stay... well, except for the crazy toilet that has a dashboard of buttons and a heated seat. Too weird for my taste. The staff were all great, especially the front desk, the concierge and the breakfast staff. All friendly, attentive, welcoming and professional. The room was excellent. Loved the warm colors and the really comfortable bed. Lots of outlets, great shower and nice amenities. Had room service a few times and it was very prompt. Breakfast was amazing and one of the best breakfast buffets I can recall. Also enjoyed the bar. Great vibe and great bartenders. And, I thought the price was very reasonable for the property. Good location too. I liked the quiet street.

Great location. Very near departmental store Selfridges and shopping areas like Oxford Street and Bond Street. Many eateries nearby too. Hotel staff were polite and helpful. Stayed in the Regency Suite King room which allows access to the Regency Club. Room was big and comfortable.

The Churchill continues always to exceed expectations, even after so many visits. Their flawless execution and consistency in service standards never cease to amaze me! Look forward to my next stay.....

As other reviewers said, this is a great location. It was close to the tube and walkable to other popular areas live Covent Garden. Breakfast was great and the bartenders were friendly and knowledgeable. The room (we had a suite) was large, comfortable and well appointed. We will stay here again when we return to London.

What an amazing location...right by Oxford street! It's quite an expensive hotel (what isn't in Central London?), but we found it to be well worth it for a short stay, as we were limited on time, and wanted to see as much of the city as possible. It was a great place to base ourselves for 3 days in the city. We didn't try the breakfast or any other dining at the hotel, so I cannot comment on that. But the front desk staff was friendly and always helpful. We enjoyed our stay and would likely book this hotel again next time we are in London!

Close to Hyde Park and Oxford Street, the Hyatt Regency Churchill is a very convenient location, but overlooking Portman Square makes it a very tranquil location. Plus, if you enjoy tennis, playing on the court in Portman Square is a marvelous treat, available to guests of the hotel.

Food was very good, but the final bill for 2 people and 2 courses was over £70 which we thought excessive, especially as one meal was the value set meal for £20. Service was attentive, but food took ages to come to the table, even accepting it was all cooked freshly.

everything is well organised here if you stay for business. messages to tell you when the roon is ready and electronic check out are just examples of what you will find. rooms are typical hyatt with no surprises and now view in this case (heated toilette has a Tokyo style touch). the hotel bar has some atmosphere including the outside space with the Churchill statue. it is your typical big city business hotel which is a bit anonymous but has everything you need if you stay for business. location is a plus.

First, let me state that this is a beautiful hotel, centrally located in London. This is my second trip to the UK in a month and I stayed here both times. My first experience was amazing! As a Hyatt Globalist, I was taken to the 8th floor/lounge area to check in, and received the best service! My stay yesterday and today, not at all the same! First, I was checked in at the front desk and my card charged more than normal. So, with a pretty hefty charge hanging on my credit card during holiday, I was not pleased. But, I knew it would drop off the next day so I was not worried...that is until the next day. I checked out this morning and was then charged the ACTUAL amount of the room ON TOP of the charge from yesterday. I thought something was off when she asked to see my card again to close the room out even though I already had the pending charge. I explained that i already had the charge and did not want to be charged again. She assured me I wouldn’t and then 10 seconds later I received a notification from credit card company showing she did! Needless to say, I was not pleased. The supervisor came out, apologized and said he would reverse the first payment immediately, but that it was bank holiday so it would take about 2 days to see it. Honestly, that does nothing for me while I’m on vacation. I’ve NEVER had that problem at any Hyatt I’ve stayed at, and just want anyone staying here to know to be very careful in reviewing your charges. Overall, I would still recommend this hotel for people traveling to London, as the beds are super comfortable, the doormen remember your name, and it is really well designed. Close walk to the arches, and they will even try to accommodate their Globalist members with a temporary room if their suite is not ready, so that you can shower before going out. They actually did this for us, but we ended up just keeping the room instead of moving to our suite because we didn’t want to have staff have to clean two rooms for us when we were only staying one night. I just wish that the experience would have been the same as my first trip, and want anyone traveling there for the first time to CHECK YOUR CREDIT CARD CHARGES!

Worth the money paid. The rooms are very nicely arranged with high-end toilet facilities. Lots of beverages in the fridge too, with good channels to watch as well. Bed are comfortable to sleep on and the queen size is rather large for 2 person too.

30 Portman Square London England

Hotel highlights

  • Walking distance to Selfridges and Marble Arch
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in City of Westminster, Hyatt Regency London The Churchill is adjacent to Selfridges and within a 5-minute walk of other popular sights like Marble Arch. This 5-star hotel has 440 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. It's in central London and also close to University College London and Buckingham Palace.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with full breakfast, available for a fee.


Rooms

Hyatt Regency London The Churchill's 440 rooms are recently renovated and provide iPod docks, minibars, and coffee makers. 25-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free bottled water, safes, and phones are other standard amenities.


Property features

Renovated in 2016, Hyatt Regency London The Churchill offers a fitness center, free WiFi in public areas, and 11 meeting rooms. For transportation, you can make use of an airport shuttle, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, a computer station, and express check-in.

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend this hotel

Total of 2563 reviews