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citizenM London Shoreditch

4.0 star property
Hotel with a restaurant, a quick walk to Old Spitalfields Market

Choose dates to view prices

Photo gallery for citizenM London Shoreditch

Building design
King Room | 1 bedroom, premium bedding, pillowtop beds, desk
Lobby sitting area
Lobby lounge
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
6 Holywell Lane, London, England, EC2A 3ET
  • Brick Lane
    ‪6 min walk‬
  • Tower of London
    ‪3 min drive‬
  • St. Paul's Cathedral
    ‪4 min drive‬
  • London (LCY-London City)
    ‪18 min drive‬

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Room options

View all photos for King Room

King Room | Bathroom | Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

King Room

9.2 out of 10
Wonderful
(69 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, citizenM London Shoreditch is within a 10-minute walk of popular sights such as Old Spitalfields Market and Brick Lane. This 216-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Brick Lane - 6 min walk - 0.3 miles
  • Old Spitalfields Market - 6 min walk - 0.4 miles
  • Tower of London - 3 min drive - 1.1 miles
  • St. Paul's Cathedral - 4 min drive - 1.5 miles
  • Covent Garden Market - 8 min drive - 2.4 miles

Getting around

  • Shoreditch High Street Overground Station - 3 min walk
  • Old Street Station - 11 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪The Tea Building - ‬1 min walk
  • ‪The Crown and Shuttle - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Lyle's - ‬1 min walk
  • ‪Smoking Goat - ‬1 min walk

About this property

citizenM London Shoreditch

Hotel with a restaurant, a quick walk to Old Spitalfields Market
Guests of citizenM London Shoreditch enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Other amenities at this boutique hotel include express check-in, express check-out, and a TV in a common area.
Guests can expect free WiFi and 43-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. IPads, iPod docks, and phones are also available. Housekeeping is available on request.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A debit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is 236564886.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

Are free cancellation options available at citizenM London Shoreditch?

CitizenM London Shoreditch provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at citizenM London Shoreditch?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at citizenM London Shoreditch on Jun 27, 2025 start from $172.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around citizenM London Shoreditch?

This hotel is situated in London City Centre within a short 10-minute walk of Liverpool Street and also 8 minutes on foot from Brick Lane. You'll also find Tower of London and Tower Bridge within a short drive.

Is there parking available at citizenM London Shoreditch?

No, this hotel doesn't offer parking.

Does citizenM London Shoreditch feature a casino?

No, citizenM London Shoreditch doesn't have a casino.

Will I find an indoor pool at citizenM London Shoreditch?

No, there is no indoor pool at this hotel.

Is citizenM London Shoreditch good for couples?

Amenities that appeal to couples at this boutique hotel include a pillowtop mattress and a hydromassage showerhead along with a bar.

Are there hot tubs at citizenM London Shoreditch?

No, this hotel doesn't have a spa tub.

Does citizenM London Shoreditch have a restaurant that serves breakfast?

Yes, citizenM London Shoreditch serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM London Shoreditch allow pets to stay free of charge?

No, pets aren't allowed at citizenM London Shoreditch though service animals are welcome.

Are there connecting rooms at citizenM London Shoreditch?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from citizenM London Shoreditch?

The closest major airport to citizenM London Shoreditch is London City Airport (LCY), which is 8.1 mi away (28 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.7 mi away (60-minute drive).

Are there rooms with balconies that I can book at citizenM London Shoreditch?

No, you won't find guestrooms with balconies at citizenM London Shoreditch.

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Stayed 1 night in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
The refrigerator was not working during my stay,
Stayed 3 nights in Mar 2025

10/10 Excellent

Kirsty

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good location staff were really friendly - we lost my husbands ring and they were going to be getting maintenance to look in our room after our stay. Only things were the charger in the room for the iPad was broken so the iPad died and we had to use my own phone charger to charge it and then there was only one lift working so there was a bit more waiting around for the lift if you wanted to go places. All in all though a good hotel and experience
Stayed 2 nights in Mar 2025

8/10 Good

JAMES

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Stayed 3 nights in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

I was trapped out the front of the hotel with noone answering their phone or the buzzer to let me in to enable me to check in. There was a rave happening opposite the hotel, and numerous people doing drugs openly in front of the hotel. A single female traveller should not have to struggle to get into a hotel. If you need to lock the doors, and your reception is on a different floor, have a doorman.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at CitizenM in Shoreditch- it was easy to get anywhere we wanted and the hotel was comfortable and welcoming. Our only complaint is that only one elevator was working (which we were told about ahead of time), which made for some long waits. We'd gladly stay at the CitizenM again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Selina, Voorburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

bradley

Liked: Staff & service
Disliked: Property conditions & facilities
Basic place to stay. Great location.
Stayed 1 night in Mar 2025

8/10 Good

Tracey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent but only one lift working currently

Always excellent service and clean and super comfortable rooms. The only issue is that out of three lifts they only have one that works as they are being upgraded and I was on the 9th floor. It just meant having to wait longer for a lift but everything else was first class as always
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Stayed 1 night in Mar 2025

8/10 Good

Eunice

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Stayed 5 nights in Feb 2025

8/10 Good

Yelitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, safe stay with CitizenM quality, also loved that it was walkable to dif points of interest. I would recommend the bedroom size better for 1 person instead of two. Yet checkout the room dimensions before booking for 2.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent position. Clean, tidy and the staff were brilliant.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

8/10 Good

Tessel

Stayed 2 nights in Feb 2025

10/10 Excellent

Fraser

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025