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citizenM London Shoreditch

4.0 star property

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Photo gallery for citizenM London Shoreditch

Property amenity
Breakfast, lunch and dinner served
Lobby sitting area
A modern interior with a sofa, bar stools, and a bookshelf.
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
6 Holywell Lane, London, England, EC2A 3ET
  • Place, Brick Lane
    ‪7 min walk‬
  • Place, Old Spitalfields Market
    ‪8 min walk‬
  • Place, Liverpool Street
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪83 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(13 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, citizenM London Shoreditch is within a 10-minute walk of popular sights such as Brick Lane and Old Spitalfields Market. This 216-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Shoreditch High St - 1 min walk - 0.1 miles
  • Brick Lane - 7 min walk - 0.4 miles
  • Old Spitalfields Market - 8 min walk - 0.5 miles
  • Liverpool Street - 10 min walk - 0.6 miles
  • Tower of London - 5 min drive - 1.3 miles

Getting around

  • Shoreditch High Street Overground Station - 4 min walk
  • Old Street Station - 10 min walk
  • London City Airport (LCY) - 33 min drive

Restaurants

  • ‪Dishoom - ‬2 min walk
  • ‪Smoking Goat - ‬2 min walk
  • ‪Manteca - ‬2 min walk
  • ‪Hidden Grooves - ‬2 min walk
  • ‪Bao Noodle Shop - ‬2 min walk

About this property

citizenM London Shoreditch

Guests of citizenM London Shoreditch enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Other amenities at this boutique hotel include express check-in, express check-out, and a TV in a common area.
Guests can expect free WiFi and 43-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. IPads, phones, and ironing boards are also available. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out fee: GBP 29 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is 236564886.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

Are free cancellation options available at citizenM London Shoreditch?

CitizenM London Shoreditch provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at citizenM London Shoreditch?

As of Jul 18, 2026, prices found for a 1-night stay for 2 adults at citizenM London Shoreditch on Jul 26, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around citizenM London Shoreditch?

This hotel is situated in London City Centre within a short 8-minute walk of Brick Lane and also 12 minutes on foot from Liverpool Street. You'll also find London Bridge and Tower of London within a short drive.

Is there parking available at citizenM London Shoreditch?

No, there isn't parking available at the hotel.

Does citizenM London Shoreditch feature a casino?

No, citizenM London Shoreditch doesn't have a casino.

Will I find an indoor pool at citizenM London Shoreditch?

No, there is no indoor pool at this hotel.

Is citizenM London Shoreditch good for couples?

Amenities that appeal to couples at this boutique hotel include premium bedding and a rainfall showerhead along with a restaurant.

Are there hot tubs at citizenM London Shoreditch?

No, this hotel doesn't have a spa tub.

Does citizenM London Shoreditch have a restaurant that serves breakfast?

Yes, citizenM London Shoreditch serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM London Shoreditch allow pets to stay free of charge?

No, pets aren't allowed at citizenM London Shoreditch though service animals are welcome.

Are there connecting rooms at citizenM London Shoreditch?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from citizenM London Shoreditch?

The closest major airport to citizenM London Shoreditch is London City Airport (LCY), which is 8.2 mi away (33 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 22.7 mi away (76-minute drive).

Are there rooms with balconies at citizenM London Shoreditch?

No, there aren't any guestrooms at citizenM London Shoreditch that offer a balcony.

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1004 reviews
Rating 8 - Good. 196 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and a clean tidy hotel with comfortable bed
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shoreditch area. Hotel has a great vibe and it’s super clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice food all good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in Shoreditch.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

syra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service the rooms and the location were amazing!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Bar was excellent.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a well thought out experience. The room has everything you need for a comfortable stay.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Jeremy

Hotel was great, thr
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Scott

Great area . Nightlife poppin
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Héloïse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit expensive but the hotel was really nice and the staff was incredible!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ruth

Great rooms and shower. Really good soundproofing. Lovely comfortable bed, very big. Excellent TV. Love the tech. Great for a visit to Brick Lane
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, friendly and accommodating staff. Will definitely stay again!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities
Great location and comfortable rooms. The staff was helpful when checking in and out.
Room
Room View
Lobby and Restaurant
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chronis

Liked: Cleanliness, amenities, property conditions & facilities
Excelent location and staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool spot! 24 hour bar! Sophie was very helpful. Overall great stay in a hip spot.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Key location in the Shoreditch area; bit difficult to get a sense of direction because it's at the cross of several roads but that has more to do with London's street set-up than the actual hotel. The hotel let me do early check-in at no extra cost and the room was very comfortable and clean.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, amenities
perfect for everything
Stayed 1 night in Mar 2026
Verified

8/10 Good

Morag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean a bit small for me strange layout but had facilities I needed other than tea/coffee making machine/kettle. WiFi a bit slow at times but worked and was free. staff were lovely and helpful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel was great- would stay here again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The staff were so helpful and the room was spotless. Would definitely stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Shoreditch. It was in walking distance to the underground, overground, and multiple shops and restaurants. The room was perfectly clean, with an awesome view of the train. No complaints!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joshua James

Liked: Cleanliness, property conditions & facilities
Very nice rooms and very clean. Would stay again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities
Staff was great!
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Pierre

Liked: Staff & service, property conditions & facilities
ideal for a short stay
Stayed 4 nights in Mar 2025