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citizenM London Shoreditch

Property class: 4

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Photo gallery for citizenM London Shoreditch

Property amenity
Property amenity
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby sitting area
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
6 Holywell Lane, London, England, EC2A 3ET
  • Place, Brick Lane
    ‪7 min walk‬
  • Place, Old Spitalfields Market
    ‪8 min walk‬
  • Place, Liverpool Street
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪82 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, citizenM London Shoreditch is within a 10-minute walk of popular sights such as Brick Lane and Old Spitalfields Market. This 216-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Shoreditch High St - 1 min walk - 0.1 miles
  • Brick Lane - 7 min walk - 0.4 miles
  • Old Spitalfields Market - 8 min walk - 0.5 miles
  • Liverpool Street - 10 min walk - 0.6 miles
  • Tower of London - 5 min drive - 1.1 miles

Getting around

  • Shoreditch High Street Overground Station - 4 min walk
  • Old Street Station - 10 min walk
  • London City Airport (LCY) - 33 min drive

Restaurants

  • ‪Dishoom - ‬2 min walk
  • ‪Manteca - ‬2 min walk
  • ‪Smoking Goat - ‬2 min walk
  • ‪Bao Noodle Shop - ‬2 min walk
  • ‪Pizza East - ‬2 min walk

About this property

citizenM London Shoreditch

Guests of citizenM London Shoreditch enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Other amenities at this boutique hotel include express check-in, express check-out, and a water dispenser.
Guests can expect free WiFi and 43-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. IPads, iPod docks, and phones are also available. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out fee: GBP 29 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A debit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is 236564886.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

Are free cancellation options available at citizenM London Shoreditch?

CitizenM London Shoreditch provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at citizenM London Shoreditch?

As of Apr 18, 2026, prices found for a 1-night stay for 2 adults at citizenM London Shoreditch on Apr 19, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around citizenM London Shoreditch?

This hotel is situated in London City Centre within a short 8-minute walk of Brick Lane and also 12 minutes on foot from Liverpool Street. You'll also find London Bridge and Tower of London within a short drive.

Does citizenM London Shoreditch feature a casino?

No, citizenM London Shoreditch doesn't have a casino.

Will I find an indoor pool at citizenM London Shoreditch?

No, there is no indoor pool at this hotel.

Does citizenM London Shoreditch have a restaurant that serves breakfast?

Yes, citizenM London Shoreditch serves buffet breakfast for a surcharge each morning at canteenM.

Will citizenM London Shoreditch allow pets to stay free of charge?

No, pets aren't allowed at citizenM London Shoreditch though service animals are welcome.

How far is the airport from citizenM London Shoreditch?

The closest major airport to citizenM London Shoreditch is London City Airport (LCY), which is 8.2 mi away (33 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 22.7 mi away (76-minute drive).

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1001 reviews
Rating 8 - Good. 199 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Pete

Traveled with partner
Liked: Cleanliness, staff & service
It’s a good hotel but is not a 4* as it is sold, rooms are small so for 2 people getting ready for evening in London, it was very difficult. Toilet is behind a plastic container and feels like it’s next to the bed which didn’t feel comfortable. No tea or coffee facilities in the room
Stayed 1 night in Jan 2026

10/10 Excellent

Momin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2025

10/10 Excellent

Muhammad Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 6 nights in Dec 2025

6/10 Okay

sefuel

Liked: Cleanliness, staff & service
I was given a wheelchair room but i didnt ask for one.
Stayed 1 night in Jan 2026

10/10 Excellent

ariel

Stayed 3 nights in Dec 2025

10/10 Excellent

Stephen

Stayed 3 nights in Dec 2025

10/10 Excellent

Lakshman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were helpful
Stayed 2 nights in Dec 2025

4/10 Poor

Jessica

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heat wasn’t working most nights, was freezing all night. My last night I was shivering all night to the point I woke up with cold sweats from shivering so much. This was while wearing a sweatsuit and two comforters since I requested an extra. There was also a foul smell coming from the sink that persisted for the majority of my stay before being fixed. The comforters and towels had stains on them. Just gross and not good.
Stayed 5 nights in Dec 2025

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Carmel

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great hotel. Super close to everything. Staff are lovely and the bed is HUGE This is a return visit Wouldn’t hesitate to stay again
Stayed 1 night in Dec 2025

6/10 Okay

ahmarion

Stayed 3 nights in Dec 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean and convenient. However, the staff stood out. Every single staff member we me was friendly and helpful.
Stayed 1 night in Dec 2025

8/10 Good

Ikhlaas

Liked: Cleanliness, staff & service, amenities
Yes but the sink outside isn’t the best
Stayed 1 night in Dec 2025

8/10 Good

Arriya

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and confortable. Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yi

Stayed 2 nights in Nov 2025

8/10 Good

Kamini

Liked: Cleanliness, staff & service, amenities
Staff great but room was not serviced. Option on in room iPad defaults to don’t clean.. Location felt a little sketchy.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities
Room spotless and totally functional.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stuart

Stayed 1 night in Dec 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities
The perfect hotel, offering the best value for money in terms of location. My partner and I were welcomed at the reception by the sweetest receptionist, Hannah. She showed so much kindness and warmth when she received us. At check-in, we explained that we had had an unpleasant stay at another hotel, and Hannah demonstrated exceptionally good service. She is an employee who truly deserves a star! In addition to this, the hotel stay itself was fantastic. It was about a 10-minute walk from Liverpool Street and had shopping options nearby. The hotel staff were very welcoming, no matter when or where you encountered them.
Stayed 2 nights in Dec 2025

2/10 Terrible

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Aliya

Stayed 2 nights in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Chronis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent location and staff
Stayed 4 nights in Dec 2025

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