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citizenM Tower of London

Property class: 4

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Photo gallery for citizenM Tower of London

Lobby sitting area
Bar (on property)
View from property
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪9 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪84 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(17 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(3 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 1,003 reviews
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May 3 - May 4
Total with taxes and fees
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About the neighborhood

London

Located in London City Centre, citizenM Tower of London is adjacent to Tower of London and within a 15-minute walk of popular sights like London Bridge. This 370-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Tower of London - 2 min walk - 0.1 miles
  • Thames River - 6 min walk - 0.4 miles
  • Tower Bridge - 9 min walk - 0.5 miles
  • London Bridge - 13 min walk - 0.7 miles

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Savage Garden - ‬2 min walk
  • ‪canteenM - ‬1 min walk
  • ‪The Liberty Bounds (Wetherspoon) - ‬2 min walk
  • ‪Cento Alla Torre - ‬2 min walk
  • ‪The Minories - ‬3 min walk

About this property

citizenM Tower of London

Guests of citizenM Tower of London enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect free WiFi and 43-inch flat-screen TVs with digital channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, iPod docks, and safes. Housekeeping is available on request.

Similar properties

Exterior
The Tower Hotel, by Thistle
London City Centre
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
8.4 out of 10, Very Good, 9,805 reviews
$140 nightly
The price is $168
May 10 - May 11
Total with taxes and fees
The Tower Hotel, by Thistle

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 26 2026 to April 26 2026 (dates subject to change):
  • One of the bars/lounges
The property will be renovating from April 19 2026 to April 19 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is 81.84.09.897.B.06.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

Is a free cancellation option available at citizenM Tower of London?

CitizenM Tower of London provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Tower of London?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at citizenM Tower of London on May 10, 2026 start from $218, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of citizenM Tower of London?

This hotel is situated in London City Centre, just steps from Tower of London, and within a 10-minute walk of Tower Bridge and Sky Garden. You'll also find London Bridge and The Shard less than a mile away.

Does citizenM Tower of London include a casino?

No, citizenM Tower of London doesn't have a casino.

Will I find an indoor pool at citizenM Tower of London?

No, there is no indoor pool at this hotel.

Does citizenM Tower of London have a restaurant that serves breakfast?

Yes, citizenM Tower of London has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Will citizenM Tower of London allow pets to stay free of charge?

No, pets aren't allowed at citizenM Tower of London though service animals are welcome.

How close is the airport from citizenM Tower of London?

The closest major airport to citizenM Tower of London is London City Airport (LCY), which is 7.6 mi away (28 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.2 mi away (64-minute drive).

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1355 out of 1959 reviews
Rating 8 - Good. 388 out of 1959 reviews
Rating 6 - Okay. 123 out of 1959 reviews
Rating 4 - Poor. 54 out of 1959 reviews
Rating 2 - Terrible. 39 out of 1959 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fareeda

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 8 nights in Dec 2025

8/10 Good

TIMOTHY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean a different concept from normal hotels as if you need the restroom you have to monover over you partner but everthing else was good ...dont have the brown sause with breakfast its not good as i didn't no you could mess that up ...but for a short stay was enjoyable would sray again .
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very much a great place to stay will return as we have on everal ocations
Stayed 5 nights in Jan 2026

10/10 Excellent

Deyanah

Liked: Cleanliness, amenities, property conditions & facilities
Amazing and wonderful customer service! Nil was so so sweet
Stayed 2 nights in Jan 2026

6/10 Okay

La Juan C.

Liked: Cleanliness, property conditions & facilities
My room was very cold. I was given an extra duvet but it wasn’t helpful. Extremely uncomfortable. I also sent a message about transportation from the airport and I didn’t receive a response until the day that I was arriving.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location , same service as other Citizen M I’ve stayed at.
Stayed 4 nights in Jan 2026

10/10 Excellent

Rose

Stayed 1 night in Jan 2026

10/10 Excellent

Raquel

Stayed 1 night in Oct 2025

8/10 Good

Giovanni

Liked: Cleanliness, staff & service
Loved the quirky room and beautiful view! Only shame that no tea coffee facilities in the room and had to go down to bar to get hot water and supply your own stuff from local supermarket.
Stayed 1 night in Jan 2026

10/10 Excellent

Mahindra

Liked: Cleanliness, amenities, property conditions & facilities
Very amazing stay
Stayed 5 nights in Jan 2026

8/10 Good

Alana

Stayed 4 nights in Jan 2026

4/10 Poor

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Daughter loved her room, I found it small, and unbearable stuffy.
Stayed 1 night in Jan 2026

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was ok but small. It had a mini bar with nothing in it. A very large bed which required you to climb over your partner to get into bed. The view from this over £300 room was a brick wall only 3 meters away. The room was controlled using an iPad which only worked when it felt like it. On a good note, the staff where very friendly and helpful. The breakfast was substantial, varied and well prepared. The upper floor bar was only available if you pre-booked tickets but you could go in for an entrance fee of £150 pounds per couple after 10 pm.
Stayed 1 night in Dec 2025

8/10 Good

Ian

Stayed 3 nights in Jan 2026

10/10 Excellent

Stewart

Business traveler
Liked: Cleanliness, staff & service, amenities
Great hotel, really central. Modern and very clean
Stayed 2 nights in Dec 2025

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and location
Stayed 3 nights in Oct 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Dec 2025

2/10 Terrible

Bella

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible customer service, terrible staff! This is the worst Marriott experience I’ve ever had
Stayed 1 night in Dec 2025

6/10 Okay

Nelson

Stayed 7 nights in Dec 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the CitizenM. Always friendly, helpful staff. Great amenities. Rooms are small but very comfortable.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jake

Stayed 3 nights in Dec 2025

2/10 Terrible

James

Stayed 3 nights in Dec 2025

8/10 Good

Kira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is literally right by the public transport train however, it’s not in the main area for tourist things other than the tower bridge and London bridge. There are lots of cute bars and restaurants in walking distance. It was do cute and great price very clean just very small good for1 or 2 ppl max.
Stayed 5 nights in Dec 2025

10/10 Excellent

Laura M

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room and great location!
Stayed 5 nights in Dec 2025

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