See all properties

citizenM Tower of London

4.0 star property
Hotel with a restaurant, steps from Tower of London

Choose dates to view prices

Photo gallery for citizenM Tower of London

Lobby sitting area
Bar (on property)
Premium Room, 1 King Bed (View) | City view
Check-in/check-out kiosk
Building design

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪8 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Warehouse X | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

New Road Hotel

Tower Hamlets
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Game room
8.6 out of 10, Excellent, 1,001 reviews
$107 nightly
The price is $128
Dec 14 - Dec 15
Total with taxes and fees
New Road Hotel

About the neighborhood

London

Located in London City Centre, citizenM Tower of London is adjacent to Tower of London and within a 15-minute walk of popular sights like London Bridge. This 370-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Tower of London - 2 min walk - 0.1 miles
  • Thames River - 6 min walk - 0.4 miles
  • Tower Bridge - 8 min walk - 0.4 miles
  • London Bridge - 13 min walk - 0.7 miles

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Savage Garden - ‬2 min walk
  • ‪canteenM - ‬1 min walk
  • ‪The Liberty Bounds (Wetherspoon) - ‬2 min walk
  • ‪The Minories - ‬3 min walk
  • ‪Traitor's Gate - ‬1 min walk

About this property

citizenM Tower of London

Hotel with a restaurant, steps from Tower of London
Guests of citizenM Tower of London enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect free WiFi and 43-inch flat-screen TVs with digital channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, iPod docks, and safes. Housekeeping is available on request.

Similar properties

Exterior
The Tower Hotel, by Thistle
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
8.2 out of 10, Very Good, 8,798 reviews
$124 nightly
The price is $148
Jan 4 - Jan 5, 2026
Total with taxes and fees
The Tower Hotel, by Thistle

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is 81.84.09.897.B.06.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

Is a free cancellation option available at citizenM Tower of London?

CitizenM Tower of London provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Tower of London?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at citizenM Tower of London on Dec 14, 2025 start from $129.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of citizenM Tower of London?

This hotel is situated in London City Centre within a 10-minute walk of Tower of London and Tower Bridge. You'll also find London Bridge and Liverpool Street less than a mile away.

Is there parking available at citizenM Tower of London?

No, there isn't parking at this hotel.

Does citizenM Tower of London include a casino?

No, citizenM Tower of London doesn't have a casino.

Will I find an indoor pool at citizenM Tower of London?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at citizenM Tower of London?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Are there hot tubs at citizenM Tower of London?

No, this hotel doesn't have a spa tub.

Does citizenM Tower of London have a restaurant that serves breakfast?

Yes, citizenM Tower of London has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Will citizenM Tower of London allow pets to stay free of charge?

No, pets aren't allowed at citizenM Tower of London though service animals are welcome.

Does citizenM Tower of London have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from citizenM Tower of London?

The closest major airport to citizenM Tower of London is London City Airport (LCY), which is 7.6 mi away (28 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.2 mi away (64-minute drive).

Can I book a room with a balcony at citizenM Tower of London?

No, at citizenM Tower of London, there aren't any guestrooms that list a balcony.

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1320 out of 1885 reviews
Rating 8 - Good. 365 out of 1885 reviews
Rating 6 - Okay. 113 out of 1885 reviews
Rating 4 - Poor. 51 out of 1885 reviews
Rating 2 - Terrible. 36 out of 1885 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Agnes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centralized location—Tower Hill station was steps away. Love the lighting in the hitel room and massive bed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the common areas, 7th floor lounge with amazing views and the location can't be beat.
Stayed 4 nights in Aug 2025

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christine Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and nice staff.
Stayed 1 night in Sep 2025

2/10 Terrible

Carla

Liked: Staff & service
Disliked: Cleanliness
I really wanted to like this hotel, it looks super cool. However the condition my room was in was gross. The towels and sheets were clean, but the sing has makeup and toothpaste all over it, the shower stall had (I think) shaving cream all over it, the floors in and outside the bathroom was sticky so we’re the door handles and light switches. I used my wet wipes to clean what I can. There were also fruit flies in there too.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Feena Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location and the Tower view was worth the extra charge. My only issue is that we had a minor issue with the room (loose toilet seat), which we reported twice but was never repaired. Not a showstopper but I expect better attention to maintenance. Overall, though, I recommend this hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Jeanne

Traveled with group
Noisy. Hotel was so antiseptic and cold. No charm.
Stayed 1 night in Aug 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Super easy check in on the tablets. Room was awesome, view spectacular (had tower of London view). Bed insanely comfy. Shower fantastic. Genuinely one of our favourite London hotel stays. We will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Kamil

Stayed 2 nights in Aug 2025

8/10 Good

GILLIAN

Traveled with group, Business traveler
Liked: Staff & service
Access to tube station
Stayed 1 night in Aug 2025

6/10 Okay

Tanisha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They need tea/coffee in rooms or lobby. They told us not to sleep in the booths when we arrived super early and no rooms were available until 2 pm. Rooms are very small with modular bathrooms. Door didn't shut properly. Well located, clean, and safe. But this is certainly not a 4-star hotel.
Stayed 3 nights in Aug 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few things to think on

First lets start with the negative points which unfortunately there were a few issues. First day couldnt get in to our room till gone 4pm as probl with system- these things happen and was offered complimemtary drink. Had to move rooms as air conditioning wasnt great and thought maybe it was just original room issue. It isnt. This could do with being better. Second day issue again , update being done which caused issues with lifts, lights, media etc in rooms as it seems everything runs off the same system controlled by an ipad or you have to download app to do it from your phone. This is where i find a problem, as many guests were having issues in lifts and in a morning i get up and go for a cup of tea, wgen i return lights come on full blast. This is a problem for my partner who was sleeping later and got blinded. So i really think this system needs looking at. You can stream from mobile/tablet to tv but again there are issues, you cant pause your program without drama, i dont know why and the channels on ipad are somewhat quite dated. I think adding stream sites such as netflix or prime would be better and easoer for guests. Now for the positives. Every single member of staff was helpful, warm and welcoming. You were never stood waiting for someone to serve you, very efficient and would absolutely make sure you are treated with upmost respect. Score out of ten would be 15. Bed was fabulous size and clean and comfortable. Shower was amazing. Room clean and well organised.
Stayed 3 nights in Aug 2025

10/10 Excellent

Martinique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I adored everything about this stay. Tech savvy, super walkable, right next to the train, all amazing details. Add in amazing staff, who are super nice and helpful. Next time I am in London, 💯 staying here. Thanks for a great stay in London!
Stayed 1 night in Aug 2025

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For 1 or 2 people this room was perfect. Although the tablet which ran everything was causing problems, everything else was great. The elevators were a bit slow. The availability to a snack bar and cafe in the hotel were wonderful.
Stayed 8 nights in Aug 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Christian

Stayed 8 nights in Jul 2024

10/10 Excellent

Camilio

Stayed 3 nights in Aug 2025

Hotels

Packages