citizenM Tower of London

4.0 star property
Upscale hotel, a quick walk to Tower of London

Choose dates to view prices

Photo gallery for citizenM Tower of London

Exterior
Exterior
King Room - Tower View | Premium bedding, pillowtop beds, in-room safe, desk
Daily buffet breakfast (GBP 19.00 per person)
King Room - Tower View | View from room

Reviews

9.2

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
40 Trinity Square, London, England, EC3N 4DJ
  • Popular LocationTower of London2 min walk
  • Popular LocationTower Bridge9 min walk
  • Popular LocationLondon Bridge12 min walk
  • AirportLondon (LCY-London City)27 min drive

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About the neighborhood

London

Located in London City Centre, citizenM Tower of London is adjacent to Tower of London and within a 15-minute walk of popular sights like London Bridge. This 370-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Tower of London - 2 min walk
  • Tower Bridge - 9 min walk
  • Liverpool Street - 12 min walk
  • London Bridge - 12 min walk
  • The Shard - 18 min walk

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • The nearest major airports are:<br />London City Airport (LCY): 28-min drive, 7.6 mi/12.3 km<br /> Heathrow Airport (LHR): 64-min drive, 19.2 mi/30.8 km<br /> Gatwick Airport (LGW): 84-min drive, 53 mi/85.2 km<br /> Luton Airport (LTN): 51-min drive, 36.3 mi/58.4 km<br /> Stansted Airport (STN): 44-min drive, 35.3 mi/56.9 km<br /> <p>The preferred airport is London City Airport (LCY). </p>

Restaurants

  • ‪canteenM Tower of London hotel - ‬1 min walk
  • ‪cloudM Tower of London - ‬1 min walk
  • ‪The Minories - ‬3 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

citizenM Tower of London

Upscale hotel, a quick walk to Tower of London
Guests of citizenM Tower of London enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, iPod docks, and safes. Housekeeping is available on request.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available for a fee: GBP 19 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's citizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 19.00 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is 81.84.09.897.B.06.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

Is a free cancellation option available at citizenM Tower of London?

CitizenM Tower of London provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Tower of London?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at citizenM Tower of London on Jul 28, 2024 start from $114.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of citizenM Tower of London?

This hotel is situated in London City Centre, just steps from Tower of London, and within a 10-minute walk of Tower Bridge and Sky Garden. You'll also find Liverpool Street and London Bridge less than a mile away.

Will I be able to park at citizenM Tower of London?

No, there isn't parking available at the hotel.

Does citizenM Tower of London include a casino?

No, citizenM Tower of London doesn't have a casino.

Will I find an indoor pool at citizenM Tower of London?

No, there is no indoor pool at this hotel.

What do couples enjoy most about citizenM Tower of London?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Does citizenM Tower of London have a hot tub?

No, this hotel doesn't have a spa tub.

Does citizenM Tower of London have a restaurant that serves breakfast?

Yes, citizenM Tower of London has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Will citizenM Tower of London allow pets to stay free of charge?

No, pets aren't allowed at citizenM Tower of London though service animals are welcome.

Are there connecting rooms at citizenM Tower of London?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from citizenM Tower of London?

The closest major airport to citizenM Tower of London is London City Airport (LCY), which is 7.6 mi away (28 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.2 mi away (64-minute drive).

Are there rooms with balconies that I can book at citizenM Tower of London?

No, there aren't any guestrooms with balconies at citizenM Tower of London.

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 913 out of 1274 reviews" "
Rating 8 - Good. 249 out of 1274 reviews" "
Rating 6 - Okay. 61 out of 1274 reviews" "
Rating 4 - Poor. 33 out of 1274 reviews" "
Rating 2 - Terrible. 18 out of 1274 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful clerk for checking in. Beautiful hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walk to Tower of London. Clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
A superb hotel, excellent service. Clean, chic, and very welcoming. The BEST.
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Shantie

Traveled with family
Disliked: Staff & service, amenities
Located in the heart of London next to Tower Bridge and an underground station. Rooms are very small but quiet (i.e. one person will need to climb over the other to get out of bed fi they need to get up at night) and you'll likely be checking yourself in. One staff member does all the check in support - if you prefer bellhops and other support, this is not your best match.
Stayed 2 nights in Apr 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
I would give it more than 5 stars if I could. Loved the location, loved my room. I wish I could recreate my ciyizenM room in my house! The amenities were top notch. The price is higher than what I usually pay but soooo worth it!
Stayed 1 night in Apr 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the full breakfast
Stayed 8 nights in Apr 2024

10/10 Excellent

Alper

Stayed 4 nights in Apr 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yini

Stayed 1 night in Apr 2024

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but it’s okay not to use too much tech
Let me get one thing straight first, this hotel is fantastic, welll located for Tower Bridge, wonderfully quirky, staff are friendly plus super attentive and I’d stay there again. However, the pipework “singing” loudly at 3am and 4am plus the iPad not working to control my room along with the app being problematic to install (all just to switch the TV on?!) really tainted my stay unfortunately.
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness
Disappointing stay
Unsure how this hotel is considered to be a 4 star. When I entered my room itself, it wasn’t fully cleaned. The iPad (which is your only way of communicating - the tech is cool but also kinda unhelpful at times) only gave me an option for a “light clean” the next day, so I went and asked them downstairs to do a thorough cleaning. Yet, it was still barely cleaned after that — could tell that it wasn’t fully cleaned. There was also a weird smell in the room the whole time. Overall pretty disappointed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t familiar the citizenM concept. What a pleasant surprise. Clean, compact fun space and super friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Preet

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Stayed 2 nights in Apr 2024

10/10 Excellent

Robert, Branford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Mar 2024

6/10 Okay

Will

Stayed 1 night in Apr 2024

2/10 Terrible

Lucky

Traveled with partner
I had bad experience rooms are very small .
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Antonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great ambience. The lobby is very cool the rooftop bar even cooler! But what makes this hotel really special is the staff. I was greeted with warm smiles and a desire to please at every turn. Special mention to the lovely bar staff - who really lifted my mood after a difficult day. Wish I had their names but they were such nice people.
Stayed 1 night in Apr 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Mikepaul

Liked: Cleanliness, staff & service, property conditions & facilities
Great environment, but automatic features are too much for boomers like me.
Stayed 1 night in Mar 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
What a great property and concept! I loved the price and what you get is what you need, a big bed, hot shower, clean room, and great wifi. Also, the decor and interior design is so cool....what a great place to stay.
Stayed 2 nights in Apr 2024