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Recent guest reviews

The ambassadors!!!

The best part of CitM is Georgia, Steph, Isaac, and Venice. After touring the city I am so glad I stayed here. Excellent real and many optioned breakfast. Evening options healthy and hot. I really like the neat style of bed placement, tucked right to the window with a beautiful view. The staff went beyond any expectation in kindness, generosity, and information. They truly took care of me! Thank you!

Very nice staff. Excellent service.

The best thing about the CitizenM is the incredible view from the balcony outside the CloudM bar on the seventh floor, overlooking the Tower of London and Tower Bridge. The proximity of the hotel to the Tower Hill Underground station (literally steps away) is also a major plus. The hotel is modern and clean, and the ground floor is arranged as a series of comfortable "living rooms." Dining options are limited, but there are numerous alternatives (including at least a half-dozen pubs) within walking distance.

Love the location. But here’s an example of how one small thing can derail the experience. Most room controls (lights, TV, etc.) are controlled by a dedicated iPad. 4 days into my stay, the iPad suddenly became quite dim, despite being fully charged. No way to increase brightness. Made everything much more difficult!

Clean modern hotel with great view and close to the waterfront. Would stay again.

New and modern hotel next to tube station and across the road from tower of london.

I love that they use technology for ease of checking in and out. Everything there is very cute and quaint. I discovered they had snacks and refreshments pretty much 24/7. The room was small but it was just enough for us and had everything we needed.

Staff was extremely rude except for about two individuals. There’s lots of miscommunications. Rooms weren’t available at check in

40 Trinity Square London England

Hotel highlights

  • Walking distance to Tower of London and Tower Bridge
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and in public areas
  • Onsite dining
  • 24-hour business center

Located in London City Centre, citizenM Tower of London is within a 5-minute walk of Tower of London and within 15 minutes of other popular attractions like London Bridge. This 370-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.


Dining

In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Get a pick-me-up at the 2 coffee shops/cafes. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

Guests can expect free WiFi and 43-inch flat-screen TVs with digital channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, iPod docks, and safes. Housekeeping is available on request.


Property features

Built in 2016, the brand new citizenM Tower of London offers free WiFi in public areas, a 24-hour business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a computer station, express check-in, and express check-out.

Room options

King Room

1 King Bed | Sleeps 2

King Room - Tower View

1 King Bed | Sleeps 2

Guest reviews for citizenM Tower of London

Everyone (4) Couples (4) Family (2)
5
Business Business

The ambassadors!!!

By on Jan 21, 2023

5
Business Business

The best part of CitM is Georgia, Steph, Isaac, and Venice. After touring the city I am so glad I stayed here. Excellent real and many optioned breakfast. Evening options healthy and hot. I really like the neat style of bed placement, tucked right to the window with a beautiful view. The staff went beyond any expectation in kindness, generosity, and information. They truly took care of me! Thank you!

By on Jan 18, 2023

5
Family

Very nice staff. Excellent service.

By on Aug 6, 2022

5
Partner Couples

The best thing about the CitizenM is the incredible view from the balcony outside the CloudM bar on the seventh floor, overlooking the Tower of London and Tower Bridge. The proximity of the hotel to the Tower Hill Underground station (literally steps away) is also a major plus. The hotel is modern and clean, and the ground floor is arranged as a series of comfortable "living rooms." Dining options are limited, but there are numerous alternatives (including at least a half-dozen pubs) within walking distance.

By on Jul 20, 2022

4
Everyone

Love the location. But here’s an example of how one small thing can derail the experience. Most room controls (lights, TV, etc.) are controlled by a dedicated iPad. 4 days into my stay, the iPad suddenly became quite dim, despite being fully charged. No way to increase brightness. Made everything much more difficult!

By on Jul 3, 2022

5
Partner Couples

Clean modern hotel with great view and close to the waterfront. Would stay again.

By on Jul 2, 2022

5
Partner Couples Business Business

New and modern hotel next to tube station and across the road from tower of london.

By on Dec 12, 2021

4
Everyone

By on Apr 13, 2020

5
Family

I love that they use technology for ease of checking in and out. Everything there is very cute and quaint. I discovered they had snacks and refreshments pretty much 24/7. The room was small but it was just enough for us and had everything we needed.

By , from Cape Coral on Mar 16, 2020

5
Everyone

By on Oct 29, 2019

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