I love that they use technology for ease of checking in and out. Everything there is very cute and quaint. I discovered they had snacks and refreshments pretty much 24/7. The room was small but it was just enough for us and had everything we needed.
Staff was extremely rude except for about two individuals. There’s lots of miscommunications. Rooms weren’t available at check in
Love almost everything about CitizenM. First of all, great location with underground right on the spot. We stayed at the room with Tower of London view on the 6th floor. Just FYI... view costs extra $19 per day. Bed is huge and comfy, shower has excellent pressure. Room has plenty of space for two people. Honestly, I think it can easily accommodate family of three people. Hotel has a restaurant and a bar. Staff is very friendly, polite and helpful. I would only consider to add some bathroom amentetis like conditioner for hair, shower cap, etc. Room only has hand soap and shampoo/shower gel. I would definitely recommend this hotel. CitizenM is the best hotel I ever stayed.
Great location. Right off the Tube. Across from Tower of London. St. Katherine’s Pier is a quick walk w plenty of restaurants. The rooms are small, as they are known for. But w comfortable king size bed. The lobby is huge w plenty of comfortable seating. My only complaint is they put us in handicap room that hade huge bathroom and smaller room. I don’t know why they would check people into that room if those requirements aren’t needed. The AC was not working. Maintenance came, did some adjustments and said wait an hour. Still not working. But they were nice enough to change my room and provide a fan because they said the AC doesn’t blow out. And the new room didn’t get as cold as I like. Thankfully w the fan, I had great nights sleep.
Great location, good hotel concept, very clean, comfortable facilities with all the necessities
Love the social vibe, the common spaces are well decked out and inviting. I think the rooms are functional - maybe need some updating to keep it really slick. Great staff. Felt really comfortable.
Very unique hotel. Good service and amenities. I would definitely stay here again the next time I’m in the area.
Perfect design and vibe. Cool view from the window.
Very nice hotel and staff. Rooms are small (to Americans) but nice size compared to other hotels in London. My favorite place to stay in London. Clean!
Always prefer staying at citizenM in london. They have the best staff, nice location, clean rooms and hot breakfast. This hotel was in a perfect location for my needs.
This is a very stylish hotel in a great neighborhood. The views from some of the rooms are dizzyingly beautiful, facing the Tower of London and the Shard. The public areas are impeccably designed and attractive. The rooms are compact, although the beds are huge and comfortable. The bathroom is an actual pod in the room, with very little noise reduction. There is no kettle or coffee maker in the room, which I find strange in 2018 - especially when paying more than $200/night. There is no free coffee in the lobby either. I would recommend staying here though, if you are out sightseeing or working most of the day and all you need is a clean, decent room to sleep in.
We had good experience at citizenM hotel. The staff is good and very helpful.
Located in London City Centre, citizenM Tower of London is a leisurely stroll from popular sights such as Tower of London and London Bridge. This 370-room, 4-star hotel has a restaurant and 2 coffee shops/cafés, along with a 24-hour business center.
This hotel is home to a restaurant and a bar/lounge. Get a pick-me-up at the 2 coffee shops/cafés. For your convenience, a to-go breakfast is served for a fee each morning from 6 AM to 11 AM.
CitizenM Tower of London's 370 soundproofed rooms provide iPads, iPod docks, and free bottled water. 43-inch flat-screen TVs come with digital channels, and guests can stay connected with free wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include safes, phones, and ironing boards.
Guests of citizenM Tower of London enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a computer station, express check-in, and express check-out.
I love that they use technology for ease of checking in and out. Everything there is very cute and quaint. I discovered they had snacks and refreshments pretty much 24/7. The room was small but it was just enough for us and had everything we needed.
Staff was extremely rude except for about two individuals. There’s lots of miscommunications. Rooms weren’t available at check in
Love almost everything about CitizenM. First of all, great location with underground right on the spot. We stayed at the room with Tower of London view on the 6th floor. Just FYI... view costs extra $19 per day. Bed is huge and comfy, shower has excellent pressure. Room has plenty of space for two people. Honestly, I think it can easily accommodate family of three people. Hotel has a restaurant and a bar. Staff is very friendly, polite and helpful. I would only consider to add some bathroom amentetis like conditioner for hair, shower cap, etc. Room only has hand soap and shampoo/shower gel. I would definitely recommend this hotel. CitizenM is the best hotel I ever stayed.
Great location. Right off the Tube. Across from Tower of London. St. Katherine’s Pier is a quick walk w plenty of restaurants. The rooms are small, as they are known for. But w comfortable king size bed. The lobby is huge w plenty of comfortable seating. My only complaint is they put us in handicap room that hade huge bathroom and smaller room. I don’t know why they would check people into that room if those requirements aren’t needed. The AC was not working. Maintenance came, did some adjustments and said wait an hour. Still not working. But they were nice enough to change my room and provide a fan because they said the AC doesn’t blow out. And the new room didn’t get as cold as I like. Thankfully w the fan, I had great nights sleep.
Great location, good hotel concept, very clean, comfortable facilities with all the necessities
Love the social vibe, the common spaces are well decked out and inviting. I think the rooms are functional - maybe need some updating to keep it really slick. Great staff. Felt really comfortable.
