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citizenM Tower of London

4.0 star property

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Photo gallery for citizenM Tower of London

Lobby sitting area
Bar (on property)
Bar (on property)
View from property
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪8 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, citizenM Tower of London is adjacent to Tower of London and within a 15-minute walk of popular sights like London Bridge. This 370-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Tower of London - 2 min walk - 0.1 miles
  • Thames River - 6 min walk - 0.4 miles
  • Tower Bridge - 8 min walk - 0.4 miles
  • London Bridge - 13 min walk - 0.7 miles

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Savage Garden - ‬2 min walk
  • ‪canteenM - ‬1 min walk
  • ‪The Liberty Bounds (Wetherspoon) - ‬2 min walk
  • ‪Ted's Fish & Chips - ‬3 min walk
  • ‪The Minories - ‬3 min walk

About this property

citizenM Tower of London

Guests of citizenM Tower of London enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect free WiFi and 43-inch flat-screen TVs with digital channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, iPod docks, and safes. Housekeeping is available on request.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is 81.84.09.897.B.06.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

Is a free cancellation option available at citizenM Tower of London?

CitizenM Tower of London provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Tower of London?

As of Feb 20, 2026, prices found for a 1-night stay for 2 adults at citizenM Tower of London on Mar 6, 2026 start from $145.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of citizenM Tower of London?

This hotel is situated in London City Centre within a 10-minute walk of Tower of London and Tower Bridge. You'll also find London Bridge and Liverpool Street less than a mile away.

Will I be able to park at citizenM Tower of London?

No, there isn't parking at this hotel.

Does citizenM Tower of London include a casino?

No, citizenM Tower of London doesn't have a casino.

Will I find an indoor pool at citizenM Tower of London?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at citizenM Tower of London?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Does citizenM Tower of London have a hot tub?

No, there isn't a spa tub at this hotel.

Does citizenM Tower of London have a restaurant that serves breakfast?

Yes, citizenM Tower of London has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Will citizenM Tower of London allow pets to stay free of charge?

No, pets aren't allowed at citizenM Tower of London though service animals are welcome.

Does citizenM Tower of London have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from citizenM Tower of London?

The closest major airport to citizenM Tower of London is London City Airport (LCY), which is 7.6 mi away (28 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.2 mi away (64-minute drive).

Can I book a room with a balcony at citizenM Tower of London?

No, at citizenM Tower of London, there aren't any guestrooms that list a balcony.

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1341 out of 1941 reviews
Rating 8 - Good. 385 out of 1941 reviews
Rating 6 - Okay. 124 out of 1941 reviews
Rating 4 - Poor. 53 out of 1941 reviews
Rating 2 - Terrible. 38 out of 1941 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Katie

Business traveler
Liked: Amenities, property conditions & facilities
Overall good, great location, loved the rooftop bar. Room could have been little cleaner - where mattress hit window wall desperately needed hoovering - was kind of disgusting sadly. Otherwise staff nice, used coffee bar at front.
Stayed 1 night in Nov 2025

8/10 Good

Jalil

Liked: Cleanliness, staff & service, amenities
The staff seemed nice and courteous, the bed however was not changed with new sheets during housekeeping visit.
Stayed 1 night in Oct 2025

2/10 Terrible

Joseph L.

Due to a health emergency, we had to cancel the trip. While the room we never stayed in was probably rented anyway. I think the policy of not granting somewhat of a refund is a poor practice and we will NEVER even consider staying at this hotel in the future. Or any of their affiliates.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

6/10 Okay

Ben

Business traveler
Disliked: Staff & service, amenities
It was all OK. Staff were a bit weird and it should be a bit more simple to turn off lights etc. Annoyingly the fire alarm went off at about 8am.
Stayed 1 night in Nov 2025

10/10 Excellent

Lily

Stayed 1 night in Nov 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The vibe was great. The personnel were amazing and very nice. The rooms are smaller but very efficient and clean.
Stayed 4 nights in Nov 2025

6/10 Okay

Neetika

Room was fine with a comfy bed and good shower. The staff in the bar were rude
Stayed 2 nights in Nov 2025

4/10 Poor

Paul

Business traveler
Got woken up at 5:00am with someone from the front desk slipping a postcard under my door saying my bar bill was "excessively high". I worried someone had used my room number to buy drinks somehow. Went to the front desk to be told the bar bill was £118 - not exactly excessive when you consider the room bill was over £1600 for a 4-night stay! Problem solved I thought but was then still asked to clear it there and then?!? No point putting drinks on the room - paid by credit card going forwards.
Stayed 4 nights in Sep 2025

8/10 Good

Eric

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Katrina

Stayed 3 nights in Nov 2025

8/10 Good

Brent

Stayed 2 nights in Nov 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff knowledgeable, respectful, and courteous
Stayed 2 nights in Nov 2025

4/10 Poor

Abdul Mutashir

Liked: Cleanliness, property conditions & facilities
There was a small mouse running around when we went to the canteen for dinner. I showed the video to the staff member, but she said we knew about this. Sorry. No immediate action as it’s food and safety concerns. However, the room and view were amazing.
Stayed 1 night in Nov 2025

8/10 Good

Lauren

Stayed 2 nights in Nov 2025

8/10 Good

Balsam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Balsam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Gonzalo

Stayed 2 nights in Nov 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely surroundings, clean room
Stayed 2 nights in Nov 2025

6/10 Okay

David

Disliked: Amenities
Rooms are getting a bit dated. No tooth brush holder in the rooms, water has to be picked up at the bar now. Media library doesn’t exist anymore. Early check in not possible even if rooms are available as a matter of principle. Dispenser of Shower gel bottles are most of the times defect. Room cleaning now only on request through the tablet/ app, nobody tells you that little detail though. Every cost cutting measure is rationalized by being good for the environment… As a repeated guest with over 50 nights it’s a shame to see the deterioration of a once good brand ….
Stayed 2 nights in Nov 2025

6/10 Okay

Amy

Traveled with group, Traveled with family
Disliked: Amenities
Room was too small, no kettle, no coffee/tea packets. The room width is the length of the bed. it's hard to get up /off the bed
Stayed 5 nights in Oct 2025

8/10 Good

Daniel

Stayed 2 nights in Nov 2025

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