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Durrants Hotel

4.0 out of 5.0

Recent guest reviews

We stayed here New Year's Eve I booked two deluxe rooms on check in we went to the rooms so different although two rooms booked one of the rooms was tiny not as the pictures on there website shows there was a cabinet next to the bed each side both with tea stains in them which looked fresh the cupboard with the safe in had a layer or thick dust also a nail sticking up in wooden floor this hotel also took a payment out of my bank for one room then on check out ask me to pay again for both rooms and said they would refund the payment already paid I'm still waiting for it really not what you expect for a £265 room or 4 star hotel i stay in London quite a few times a year never had this before and will not be staying here again

If you are visiting London and you want to stay somewhere calm, charming and in a fantastic location then stay here. The building itself is beautiful and as you enter the hotel the reception is situated opposite a wonderful open fire. We were shown to our room by a very friendly young man who explained everything about the room that we needed to know. The room was exquisitely furnished and very cosy and welcoming. There was a walk in wardrobe housing a safe, hairdryer and a full length mirror. The bathroom had a double sink vanity unit and a bath with shower over. There were also plenty of L'occitane products and lovely soft towels. The room itself and the bathroom were both immaculately clean. When we came back to the room later in the evening the bed had been turned down for us. There is a small but very comfortable bar on the ground floor and also a very nice seating area. The breakfast room was stunning. A room that I could very happily spend hours in and it made breakfast a very elegant affair. All the staff, without exception, were polite and helpful. Nothing was too much trouble I cannot recommend Durrants Hotel highly enough and we will most definitely be going back there again.

If you are looking for a traditional setting for your visit to London this must be on the top of the 'A' list as far as old fashioned service and a sense of 'coming home' in that this establishment oozes everything about what service and comfort is all about - minimalism might indeed be trendy but it is noisy and fleeting just a flash in the pan. Durrants provides gentle continuity in a mad age of hurried living and superficiality. There is nothing superficial about Durrants it provides complete reassurance and a sense that all is well and therefore no better place after the turmoil of your surroundings. This is an ocean going liner in a turbulent sea quietly cutting through the waves calmly and beautifully and it is not a dream - it is yours to appreciate and enjoy in the heart of London ! An utter pleasure from the moment you step through the door.

Lovely old world Hotel behind Selfridges.. Bed comfortable.. Room dusty... Good bathroom.. Staff had to be prompted to keep the fire going in the small bar but friendly nevertheless.. Location was very easy to walk to Oxford .street and beyond..would probably stay again and take a duster!

A wonderful hotel in a very central location. The whole place breathes history and distinction, and has been run by the same family for more than a century. There are wooden floors, carpets, open fireplaces and a couple of absolutely charming bars within the hotel. The breakfast room is one of the nicest I ever had the pleasure to eat, and the service is excellent. Prices are not cheap, so book your room with breakfast included, if you want to enjoy the first meal of the day. My room was a little small, but in keeping with the style of the hotel as a whole, and the bathroom had all required amenities. Personal is very friendly, and I would stay here again with pleasure.

Stayed one night, Friday. greeted with a lovely open fire as you enter the hotel. Porters available to take your luggage up to the rooms. Maids knock to turn down your bed for the evening. All staff pleasant and helpful. just behind Oxford Street, accessible for shops, theatres, restaurants and museums. we very much enjoyed our stay and would rebook anytime.

I really want to like the Durrants...it's independent, small, well located and a bit quirky. That said I never know what to expect when it comes to the rooms. It is pot luck and I guess if you end up in a room that has space, a view of the street and a nice bathroom you will feel like you have had a great stay. The opposite is also true and unfortunately I don't appear to be that lucky. My rooms, including the last stay, have been small, very old fashion and very tight bathrooms. You can put all the l'Occitane products you like in the bathroom...it's still claustrophobic. Breakfast however is always good and that's all about timing, just getting in and around groups and the rush. I don't know why I keep doing it to myself but I will be back and live in hope of finding a better room.

Lovely Hotel in middle of London - traditional, not a chain - just excellent. Staff were superb and breakfast - how nice to choose from a menu. Antiques everywhere and a very nice Meeting/board room. Lunch in Meeting once more was not the usual! Will be back - mans bathroom downstairs essential - wont spoil the surprise

I was actually tempted to copy/paste my review from a recent review as it outlines all the points I think could make the Durrants a quaint hotel in a great neighbourhood. https://www.tripadvisor.com/ShowUserReviews-g186338-d193625-r537558403-Durrants_Hotel-London_England.html#CHECK_RATES_CONT On the recommendation of a friend, I booked the hotel directly for a rate of GBP 198 (not cheap for a weekend night in London) and from the pictures on the website I was expecting a charming and warmly decorated room. I arrived at 12:45 and the room was ready only at 14:00 so eventually I checked in after dinner and drinks late in the night. The room was quite disappointing (room 128 on the 1st floor) small and outdated, although the bathroom was modern. Staff were polite (mostly Spanish speaking but did not give off a Mediterranean attitude) but overall there was a strange atmosphere about the hotel. The room was extremely cold and the bed did not even have a duvet (in November!) and since I got to the room at 01:30 am I just went to bed without calling reception. I woke up at 08:30 as there was quite a lot of noise in the corridor. I had a very pleasant breakfast (half English break; not cheap and a coffee) in the morning in the hotel's restaurant. Not once did I ever see a waiter or waitress propose more coffee or anything else for that matter. The Durrants is a quaint hotel, however the rooms deserve an upgrade and the staff need some better skills to make guests feel welcome. Duvet was badly missed as well as power outlets (I found only 1!) and none in the bathroom. Unfortunately, it will not stay on my list of London hotels.

This hotel was a wonderful surprise. Will definitely be back. Staff, restaurant, rooms, reception... all was exquisite, location outstanding. Rooms exceptionally clean, staff very professional and efficient ( from reception, to housekeeping, to concierge, to restaurant). All were first class

26-32 George Street London England

Hotel highlights

  • Walking distance to Selfridges and Royal Academy of Music
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Marylebone, Durrants Hotel is a leisurely stroll from popular sights such as Selfridges and Royal Academy of Music. This 92-room, 4-star hotel has conveniences like a restaurant, 4 bars/lounges, and free in-room WiFi. Madame Tussaud's Wax Museum and Marble Arch are also within a short walk.


Dining

Enjoy a leisurely bite to eat at Durrants Restaurant, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, breakfast is served for a fee each morning.


Rooms

Durrants Hotel's 92 rooms are individually decorated and provide free bottled water, laptop-compatible safes, and desks. LED TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and designer toiletries.


Property features

At Durrants Hotel, guests have access to free WiFi in public areas, conference space, and laundry facilities. If you drive, self parking is GBP 36.00 per night, or you can take advantage of the airport shuttle (available on request) for GBP 85.00 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a porter/bellhop and wedding services.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 531 reviews