Hyatt House London Stratford

4.0 star property
Pet-friendly London hotel connected to a shopping center, steps from Westfield Stratford City
VIP Access

Choose dates to view prices

Photo gallery for Hyatt House London Stratford

Terrace/patio
Creator video
Bar (on property)
Restaurant
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Bar
  • Air conditioning
  • Parking available

Explore the area

View in a map
10 B Chestnut Plaza Westfield, Stratford City, London, England, E20 1GL
  • Place, Westfield Stratford City
    ‪1 min walk‬
  • Place, London Stadium
    ‪12 min walk‬
  • Place, O2 Arena
    ‪10 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Suite, 1 King Bed with Sofa bed, Park View

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Accessible, Kitchenette

8.8 out of 10
Excellent
(5 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Kitchenette

9.6 out of 10
Exceptional
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Park View

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Kitchenette, Park View

9.2 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Kitchenette, Park View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in Stratford, Hyatt House London Stratford is next to popular attractions like Westfield Stratford City and Aspers Casino. This 4-star hotel has 125 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a gym. Centrally located in London, the hotel is connected to a shopping center and also a short walk from London Stadium and Copper Box Arena.

What's nearby

  • Westfield Stratford City - 1 min walk - 0.0 miles
  • Queen Elizabeth Olympic Park - 4 min walk - 0.3 miles
  • London Stadium - 12 min walk - 0.7 miles
  • ABBA Arena - 16 min walk - 0.9 miles
  • O2 Arena - 10 min drive - 3.4 miles

Getting around

  • Stratford Station - 4 min walk
  • Stratford High Street DLR Station - 10 min walk
  • London City Airport (LCY) - 23 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪M&S Café - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪YO! Sushi - ‬2 min walk
  • ‪Las Iguanas - ‬2 min walk

About this property

Hyatt House London Stratford

Pet-friendly London hotel connected to a shopping center, steps from Westfield Stratford City
Hyatt House London Stratford features a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for GBP 25 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, free newspapers, and a terrace.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured self parking on site (GBP 25 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 35.00 per pet, per night, plus a deposit of GBP 150.00 per stay
  • Dogs only
  • 1 total (49 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: GBP 25 per night
  • Pet deposit: GBP 150.00 per stay
  • Pet fee: GBP 35.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 3:00 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Aparthotel London Stratford City
Staybridge Suites London Stratford City
Staybridge Suites London-Stratford City England
Staybridge Suites London Stratford City Aparthotel
Staybridge Suites London Stra

Frequently asked questions

Are free cancellation options available at Hyatt House London Stratford?

Hyatt House London Stratford provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt House London Stratford?

As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Hyatt House London Stratford on Nov 13, 2025 start from $224.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hyatt House London Stratford?

This hotel is situated in Stratford within a 10-minute walk of Westfield Stratford City and London Stadium. You'll also find ExCeL Exhibition Centre and Tower of London within a short drive.

Is there parking available at Hyatt House London Stratford?

Yes, secured parking is offered for GBP 25 per night.

Does Hyatt House London Stratford include a casino?

No, Hyatt House London Stratford doesn't have a casino.

Is there an indoor pool at Hyatt House London Stratford?

No, there is no indoor pool at this hotel.

Is Hyatt House London Stratford good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and proposal/romance packages.

Does Hyatt House London Stratford have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt House London Stratford feature a restaurant that includes a breakfast menu?

Hyatt House London Stratford offers free buffet breakfast each morning though there is no restaurant.

Does Hyatt House London Stratford allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt House London Stratford for a fee of GBP 35.00 per pet, per night. The property also provides food and water bowls. A deposit of GBP 150.00 per stay is collected.

Does Hyatt House London Stratford have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hyatt House London Stratford?

The closest major airport to Hyatt House London Stratford is London City Airport (LCY), which is 5.5 mi away (23 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 19.7 mi away.

Can I book a room with a balcony at Hyatt House London Stratford?

No, there aren't any guestrooms with balconies at Hyatt House London Stratford.

Hyatt House London Stratford Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1009 reviews
Rating 8 - Good. 226 out of 1009 reviews
Rating 6 - Okay. 37 out of 1009 reviews
Rating 4 - Poor. 17 out of 1009 reviews
Rating 2 - Terrible. 17 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Excellent staff, friendly and engaging.
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Another lovely stay at this hotel.great location. Good condition very large room. All staff were excellent and helpful. Only negative they ran out of brown bread for toast which I would expect as basic but loads of other items on the menu
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was huge and had cooking facilities
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a weekend break, and to see the Athletics. I was very pleased with the room and the facilities. Would be ideal if on a work trip or an extended stay. I didn’t need to use the laundry facilities or the kitchenette as I ate out. The room was very clean, great quality cosmetics in the bathroom and comfortable bed. My only area of negativity, the WiFi was slow and my room didn’t have phone signal so that was frustrating but beyond that no issues. The breakfast restaurant was rich in options, beautifully decorated and staff really attentive. I would have liked to have enjoyed a drink in the bar but there looked to be an event on so went out instead. The convenience for shopping, the underground, sports venues is exceptional. Highly recommended.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Business traveler
Fantastic property in the heart of Stratford. Perfect for shopping, dining and further travel into London. Clean and spacious rooms with very friendly staff.
Stayed 3 nights in Jul 2025

8/10 Good

William (Billy)

Stayed 2 nights in Jun 2025

4/10 Poor

Nicholas

Disliked: Staff & service

Average and overpriced

Very over priced, alarm off in the night, slow check in with staff paying very little attention, overall very disappointing
Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much needed getaway

Polite helpful staff. Good size rooms. Good selection of breakfast foods, though cooked items tended to be lukewarm rather than hot,but this is a minor negative. Will definitely stay again. It's also in a really nice area of London. Great shops restaurants and walks.
Stayed 2 nights in Jul 2025

8/10 Good

Simon

Traveled with group
Liked: Staff & service

Not great for the cost.....

Initial impressions were good, helpful staff, clean communal areas, room spacious and looked clean on arrival. However, the bathroom hadn't been cleaned properly and needed paint and some attention to detail, not what you expect from a room that's nearly £300 a night. Things got worse when we came back after the show at London Stadium. The area of the hotel is pretty much blocked off when leaving the stadium, no exceptions, so we had one hell of a walk trying to back to the hotel. Probably not the hotels fault, but a warning would have been good. To top it off, the AC was very poor, we called reception, who were pretty unhelpful, no offer of a fan, or room swap and apparently no maintenance available. No apology at any point. Again, not what you expect having paid so much. Breakfast was pretty good the next day, but not good enough to justify the costs and save the stay. Needless to say we won't be back... and that's rare from me...
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central stay

Fabulous location and room quiet even though above the shops etc. Room was a good size, had all you need in the kitchen area. I would say though that the matress had no protector on just the sheet … and please use some mold remover on the shower it doesnt take much to remove … If you are staying at this hotel for a gig please note that the westfield closes the gates so you have to walk for miles around the centre then through the shopping centre.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel next to Westfield shopping, bars and restaurants. Short walk to the London stadium and Stratford train station.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but the surrounding area is terrible for roadworks and traffic.. and they make you walk the long way back to hotel after gigs!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Colin

Stayed 1 night in Jun 2025

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for midday check in and it was approved so very grateful for that. Room excellent had everything we needed only downside the shower head is too heavy for the holder so doesn’t stay up which was a bit annoying but we managed Staff friendly all weekend very good would return
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and perfect for visit to London Stadium. Reception staff I dealt with were excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Terri

Stayed 1 night in Jun 2025

10/10 Excellent

Maja

Stayed 2 nights in Jun 2025

8/10 Good

Angad

Stayed 2 nights in Jun 2025

10/10 Excellent

Jahanzeb

Stayed 1 night in Jun 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025