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Recent guest reviews

The staff are terrific but the facility is quite dates, the rooms are small and shades of brown and beige. And the bathrooms, while functional, are also small and showing their age. Once the hotel is renovated from top to bottom I look forward to going back.

Just spent 5 days at the Hotel Xenia while on a business trip. It's my second stay, and I'll keep coming back for more. Walking distance to Olympia conference center, and also to a lot of great museums. Nice neighborhood, convenient by tube to central London. It's great to stay at a place that isn't a cookie cutter chain, and they have top-notch service. Great breakfast, classy bar, nice hangout den, and I felt completely comfortable hosting business meetings without needing to rent a conference room. The room itself was nice, although nothing super-special. The previous stay I had a nicer 'executive' room which was quite spacious by London Standards.

While the room was small, it had wonderful beds and a great bath. The room was very quiet and we never heard other guests. The of all was the staff. All were very friendly and informative.

The staff was great, hotel was clean and close to transportation.

Everything about this hotel was 5 stars! And the A/C worked amazingly! Hard to find in London. I will be staying here again!

I booked a petit room for 1 night. The location is excellent, on a main road but not noisy whatsoever. Very impressed with the design, comfort and cleanliness of the room. The 5 star review is mainly due to the super friendly and welcoming staff, which is always very important - and often lacking - in today's luxury hotels.

Great location service. But rooms a little small

Very nice hotel with cozy rooms and friendly staff.

Great location, staff are courteous and helpful. While the rooms are quite tiny, the quality was excellent. Breakfast is quite pricey by U.S. standards, but the buffet is plentiful and well-prepared. Highly recommend.

This hotel while clean is much too small. There's just no place to o

This hotel was great! I would definitely stay here again. From the super friendly staff to the very modern and clean rooms, this hotel was exceptional. Would definitely recommend to others looking for a great place to stay in London!

I stayed at Xenia for 3 nights with my 4 year old daughter and couldn't be any happier with our stay. The service and hotel were absolutely exceptional. Very close to the metro and within 20-30 minutes to all central areas of London. I look forward to stay here again next time we're in London.

Beautiful boutique hotel conveniently located near the tube. King size bed was extremely comfortable!

This was our first trip to London, and after asking many friends for suggestions, decided to stay in South Kensington. We were looking for a clean hotel, with a good location and price, and settled on the Xenia, after noticing that all bad reviews were related to the room size. So upon check-in, we were not surprised to see a tiny room, but were surprised at how nice all of the amenities were. The hotel staff gave us early check-in, and was quick to respond to any concerns (the towel rack became loose, and the hot water went off one night). We barely spent any time in the room besides sleeping, so the room size was not an issue. Would highly recommend for any that don't mind a small room, and we will be staying there again in the future!

IT IS A SMALL ROOM, BUT VERY CLEAN AND NEAT, IT IS ALSO KIND OF FANCY COMPARING TO HOSTELS IN LONDON. VERY NICE STAY. STAFF VERY NICE

Nice hotel -- room was comfortable but small. Location, for my needs, was perfect -- 5 minute walk to Earl's Court tube.

Nothing to complain, but nothing special either. Location is so so.

We picked Hotel Xenia based on other reviews and location. We were not disappointed. The staff was very friendly and helpful, the room was newer and comfortable but was a bit on the small side for two people although we managed just fine. Short walk to Earls court train station which gave us easy access to all of London.

160 Cromwell Road London England

Hotel highlights

  • Walking distance to Natural History Museum and Kensington High Street
  • Free in-room WiFi
  • Onsite dining
  • Concierge services

Hotel Xenia, Autograph Collection places you in London City Centre, within a leisurely stroll of popular sights such as Natural History Museum and Kensington High Street. This 99-room, 4.5-star hotel welcomes guests with conveniences like a restaurant, 2 bars/lounges, and free in-room WiFi.


Dining

Enjoy a bite to eat at Evoluzione, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7 AM to 11:00 AM.


Rooms

All 99 soundproofed rooms feature tablet computers, coffee makers, and free bottled water. Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Laptop-compatible safes, phones, and desks are other standard amenities.


Property features

At Hotel Xenia, Autograph Collection, guests have access to free newspapers, laundry facilities, and a porter/bellhop. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. This luxury hotel also has a TV in a common area.

Room options

Room, 1 Twin Bed, Non Smoking

1 Twin Bed | Sleeps 1

Classic Room, 1 Double Bed, Non Smoking, Balcony

1 Double Bed | Sleeps 2

Classic Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Classic Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Guest reviews for Hotel Xenia, Autograph Collection

Everyone (9) Couples (8) Business (2) Family (3)
1
Everyone

By on Jan 23, 2020

5
Everyone

By on Jun 19, 2019

Review comment responded on Jul 1, 2019

Dear Guest Thank you for your kind feedback about the Hotel Xenia, Autograph Collection. We are glad you enjoyed your stay with us and we look forward to welcoming you back whenever your travels bring you back to London. Kind regards

3
Everyone

The staff are terrific but the facility is quite dates, the rooms are small and shades of brown and beige. And the bathrooms, while functional, are also small and showing their age. Once the hotel is renovated from top to bottom I look forward to going back.

By on Jun 23, 2018

5

hotel with character right in kensington

Business

Just spent 5 days at the Hotel Xenia while on a business trip. It's my second stay, and I'll keep coming back for more. Walking distance to Olympia conference center, and also to a lot of great museums. Nice neighborhood, convenient by tube to central London. It's great to stay at a place that isn't a cookie cutter chain, and they have top-notch service. Great breakfast, classy bar, nice hangout den, and I felt completely comfortable hosting business meetings without needing to rent a conference room. The room itself was nice, although nothing super-special. The previous stay I had a nicer 'executive' room which was quite spacious by London Standards.

By on Oct 25, 2017

5

fabulous staff!

Everyone

While the room was small, it had wonderful beds and a great bath. The room was very quiet and we never heard other guests. The of all was the staff. All were very friendly and informative.

By , from Ga on Aug 16, 2017

5

clean

Everyone

The staff was great, hotel was clean and close to transportation.

By on May 24, 2017

5

perfect place to stay!

Everyone

Everything about this hotel was 5 stars! And the A/C worked amazingly! Hard to find in London. I will be staying here again!

By , from Dallas, TX on Sep 6, 2016

5

perfect location, amazing customer service

Everyone

I booked a petit room for 1 night. The location is excellent, on a main road but not noisy whatsoever. Very impressed with the design, comfort and cleanliness of the room. The 5 star review is mainly due to the super friendly and welcoming staff, which is always very important - and often lacking - in today's luxury hotels.

By , from United States on Aug 4, 2016

5
Everyone

Great location service. But rooms a little small

By on Jul 19, 2016

5
Everyone

Very nice hotel with cozy rooms and friendly staff.

By , from Atlanta, GA on Mar 14, 2016

Hotel Xenia, Autograph Collection

160 Cromwell Road, London, England SW5 0TL
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