ibis London City - Shoreditch

3.0 star property
Hotel with a restaurant, 4-minute walk to Brick Lane

Choose dates to view prices

Photo gallery for ibis London City - Shoreditch

Exterior
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board
Dinner served, international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
5 Commercial Street, London, England, E1 6BF
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪6 min walk‬
  • Place, Tower of London
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

Double Room, 1 Double Bed (SweetRoom)

8.2 out of 10
Very good
(102 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(8 reviews)
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(12 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room, 2 Twin Beds (SweetRoom)

8.2 out of 10
Very good
(29 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in London City Centre, ibis London City - Shoreditch is within a 5-minute walk of Brick Lane and within 15 minutes of other popular attractions like Old Spitalfields Market. This 348-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Brick Lane - 3 min walk - 0.2 miles
  • Old Spitalfields Market - 6 min walk - 0.4 miles
  • Liverpool Street - 8 min walk - 0.4 miles
  • Tower of London - 10 min walk - 0.6 miles
  • Tower Bridge - 16 min walk - 0.9 miles

Getting around

  • Aldgate East Station - 1 min walk
  • Fenchurch Street Station - 10 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪Exmouth Coffee - ‬2 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪The Culpeper - ‬2 min walk

About this property

ibis London City - Shoreditch

Hotel with a restaurant, 4-minute walk to Brick Lane
At ibis London City - Shoreditch, guests have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets.
Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Coffee makers, ironing boards, and desks are other standard amenities. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

Frequently asked questions

Is a free cancellation option available at ibis London City - Shoreditch?

Ibis London City - Shoreditch provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at ibis London City - Shoreditch?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at ibis London City - Shoreditch on Jan 4, 2026 start from $101.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to ibis London City - Shoreditch?

This hotel is situated in London City Centre within a short 15-minute walk of Tower Bridge and also 17 minutes on foot from Tower of London. You'll also find Brick Lane and Liverpool Street less than a mile away.

Is parking available on site at ibis London City - Shoreditch?

No, this hotel doesn't offer parking.

Does ibis London City - Shoreditch have a casino on the premises?

No, ibis London City - Shoreditch doesn't have a casino.

Will I find an indoor pool at ibis London City - Shoreditch?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at ibis London City - Shoreditch?

Couples will appreciate amenities like a bar, a restaurant, and a 24-hour front desk at this hotel.

Does ibis London City - Shoreditch have a hot tub?

No, this hotel doesn't have a spa tub.

Does ibis London City - Shoreditch have a restaurant that serves breakfast?

Yes, ibis London City - Shoreditch serves buffet breakfast for a surcharge each morning at Foggs.

Will ibis London City - Shoreditch allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at ibis London City - Shoreditch for a fee of GBP 10.00 per pet, per night.

Are there connecting rooms at ibis London City - Shoreditch?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from ibis London City - Shoreditch?

The closest major airport to ibis London City - Shoreditch is London City Airport (LCY), which is 7.5 mi away (25 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 21.1 mi away (62-minute drive).

Are there rooms with balconies that I can book at ibis London City - Shoreditch?

No, there aren't any guestrooms with balconies at ibis London City - Shoreditch.

Reviews

ibis London City - Shoreditch Reviews

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 405 out of 1006 reviews
Rating 8 - Good. 384 out of 1006 reviews
Rating 6 - Okay. 128 out of 1006 reviews
Rating 4 - Poor. 51 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

Reviews

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 4 nights in Sep 2025

8/10 Good

Naomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night break

Good location clean hotel with decent breakfast
Stayed 2 nights in Sep 2025

8/10 Good

olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

2/10 Terrible

Jessica, Palm Beach

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were great, but our room was so small and stunk! When having a shower or washing your hands, the water would leak under the bathroom into the carpet outside the bathroom so it stunk. The shower door hinges were faulty, the fan in the bathroom was terrible so everything was steamed and wet, the view outside the window was looking straight into an office building. It was in a weird part of London woth a lot of not good people on the street, we didnt feel safe walking at night. We wouldn’t stay again
Stayed 3 nights in Aug 2025

6/10 Okay

Verna

Liked: Staff & service
No AC, weird smell. Tv did not work.
Stayed 5 nights in Sep 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

V

Very good breakfast, a lot of choice, hot and cold, beds are comfortable but no place to put our clothes.
Stayed 7 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great night's stay

Ideal location near to tube station. This hotel is very good value for money. The room was very clean and provided all we required. Would definitely stay again.
Stayed 1 night in Aug 2025

8/10 Good

Brandi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice. The room was very small and the fan did not keep it cool so we had to sleep with the window open which made the soundproofing irrelevant. The immediate surrounding area was decent, but the walk through Whitechapel was unpleasant.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff friendly nice & clean everywhere. Good location for getting about
Stayed 3 nights in Aug 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel just not in the best area
Stayed 3 nights in Aug 2025

10/10 Excellent

Gemma

Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect overnight stay

Excellent stay. Very comfortable rooms, perfect location and staff were very helpful. Even kind enough to offer us a free drink at the bar because it was my mums birthday which very thoughtful.
Stayed 1 night in Aug 2025

8/10 Good

Sergio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short business trio

Hotel is good and very well lo ates the only problem is that the wifi in room 444 was unreliable
Stayed 9 nights in Aug 2025

10/10 Excellent

Roberto

Stayed 1 night in Aug 2025

6/10 Okay

Kaiwalya

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was not very helpful, especially during breakfast.
Stayed 5 nights in Jul 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in great location right next to tube station. Rooms adequate and nice bar in lobby also.
Stayed 2 nights in Aug 2025

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice to offer water to customers even if offered in the lobby
Stayed 3 nights in Jul 2025

10/10 Excellent

BW

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel, Bar Hill, Cambridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to Liverpool Street Station and Algate East tube stop. Hotel is very modern and clean. Room was spacious, bed was comfortable and shower was excellent. Nice, light blocking drapes and it was very quiet.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Room was big enough for my needs. Plenty of space for my things and a good size bathroom. The best thing was that it was quiet, I couldn’t hear anything from outside. Aircon was a life saver in the heat too.
Stayed 3 nights in Jul 2025

8/10 Good

Carolyn

Traveled with partner
Liked: Staff & service, amenities
Great location in terms of proximity to tube stations. Rooms and beds were sizable with a somewhat awkward layout/closet. Very quiet. Bathrooms are dated but okay in terms of cleanliness. Biggest issue is lack of air conditioning. There are heat pump style fans which are helpful. Even on the hot days and being on the 9th floor, the room was a good temperature for sleeping at night if the window was open and blinds closed during the day.
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very comfortable. Great location just a few yards from underground
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025