The A.C.was very noisy but everything else was great
The breakfast area was clean and pleasant. The food was good. The staff was exceptionally cheerful and accommodating.
Someone playing their tv all night very loud, called front desk but no response
I clicked on the desired room with 2 queen beds and a sofa bed because there were 5 people and when I went there the room did not have a sofa bed. That caused a couple of our party to make a long drive home after a late event in the area which was why we got a room in the first place. I know I chose the room with the picture of the 2 queens and a sofa bed. I knew it was necessary for the number in our party.
Check In Person was very welcoming. Clean and perfect thank you. Will recommend and be back once a month
Very nice.
The customer service was great and room was comfortable.
Place was clean and very good costumer service.
There were NO AMENITIES! Not even REGULAR COFFEE! No pool, no room service, not even the bar was open! Highly disappointed in the price with what they offer and online it says NOTHING about these being closed!
Property needs an overhaul. Although I think the property appeared clean it was hard to tell what is dirty and what is old. Chairs and tables in dining area were clean, but hotel lobby chairs were stained and should not be there. Dresser drawers were not working correctly and not fixed before we left. Shower was good, but chrome gone from tub spout. Sheets and towels clean, but carpet so dark it looked dirty. We won't be staying there again.
The room was huge! It had great natural light and was very quiet. Workout room was nice, a little dated. Breakfast wasn’t the greatest. Powdered eggs and no meat options, mostly carbs.
Broken toilet, broken front door, broken breakfast juice dispenser!
this place makes me feel like i am living like a queen and the staff is so wonderful and helpful and the food is great...Thanks so much
Didn’t like the parking charge. It was an unexpected charge as it wasn’t in effect when the reservation was made. It seems odd for a hotel located in this kind of area.
Friendly and helpful staff. The room was large and clean.
It was nice to have hot tea and coffee available at check in. The hot breakfast was delicious.
Very clean, helpful staff an a great location. Close to the stadium and a great way to avoid parking fees if you're attending a venue there.
Hampton Inn & Suites Lancaster places you within a 10-minute stroll of The Hangar - Lancaster Jethawks and Hangar Stadium. This hotel has 85 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Refrigerators, coffee makers, and free local calls are also standard.
At Hampton Inn & Suites Lancaster, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 15 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
The A.C.was very noisy but everything else was great
The breakfast area was clean and pleasant. The food was good. The staff was exceptionally cheerful and accommodating.
Thank you for the great review and feedback.
Someone playing their tv all night very loud, called front desk but no response
Thank you for your review and feedback.
I clicked on the desired room with 2 queen beds and a sofa bed because there were 5 people and when I went there the room did not have a sofa bed. That caused a couple of our party to make a long drive home after a late event in the area which was why we got a room in the first place. I know I chose the room with the picture of the 2 queens and a sofa bed. I knew it was necessary for the number in our party.
Thank you for the feedback.
Check In Person was very welcoming. Clean and perfect thank you. Will recommend and be back once a month
Thank you for your review and feedback.
Very nice.
Thank you for the great 5 out of 5 star review. Hope to see you again soon.
The customer service was great and room was comfortable.
Thank you for the great review. We hope to see you again soon!
Place was clean and very good costumer service.
Thank you for your review and feedback.
There were NO AMENITIES! Not even REGULAR COFFEE! No pool, no room service, not even the bar was open! Highly disappointed in the price with what they offer and online it says NOTHING about these being closed!
We apologize, but due to covid we have limited services. We try to let people know on the website to call for local regulations along with a sign at check in. Sorry you weren't aware until you stayed.
Property needs an overhaul. Although I think the property appeared clean it was hard to tell what is dirty and what is old. Chairs and tables in dining area were clean, but hotel lobby chairs were stained and should not be there. Dresser drawers were not working correctly and not fixed before we left. Shower was good, but chrome gone from tub spout. Sheets and towels clean, but carpet so dark it looked dirty. We won't be staying there again.
Thank you for your review. I am sorry you did not have a good stay, but thank you for the feedback so that we can improve.
Thank you for the great review and feedback!