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Recent guest reviews

Place was clean and very good costumer service.

There were NO AMENITIES! Not even REGULAR COFFEE! No pool, no room service, not even the bar was open! Highly disappointed in the price with what they offer and online it says NOTHING about these being closed!

Property needs an overhaul. Although I think the property appeared clean it was hard to tell what is dirty and what is old. Chairs and tables in dining area were clean, but hotel lobby chairs were stained and should not be there. Dresser drawers were not working correctly and not fixed before we left. Shower was good, but chrome gone from tub spout. Sheets and towels clean, but carpet so dark it looked dirty. We won't be staying there again.

The room was huge! It had great natural light and was very quiet. Workout room was nice, a little dated. Breakfast wasn’t the greatest. Powdered eggs and no meat options, mostly carbs.

Broken toilet, broken front door, broken breakfast juice dispenser!

this place makes me feel like i am living like a queen and the staff is so wonderful and helpful and the food is great...Thanks so much

Didn’t like the parking charge. It was an unexpected charge as it wasn’t in effect when the reservation was made. It seems odd for a hotel located in this kind of area.

Friendly and helpful staff. The room was large and clean.

It was nice to have hot tea and coffee available at check in. The hot breakfast was delicious.

Very clean, helpful staff an a great location. Close to the stadium and a great way to avoid parking fees if you're attending a venue there.

I showed up at 10:00am on the day of my booking thinking I would just hang out in the lobby reading a book and relaxing prior to my 3:00pm check in. Within 10 minutes of sitting down the front desk clerk comes over and said she could check me in early. Needless to say I was pleasantly surprised and extremely grateful. Upon entering my room I was further impressed by the spaciousness and cleanliness as well as the comfortable bed. Shops, restaurants, movie theater and minor league baseball stadium were all within walking distance so that was very convenient. The only reason I couldn't go 5 stars across the board was the highway traffic was somewhat noticeable. All in all though, customer service and value were top notch!

When we arrived at 8 pm we entered the room but could not get out. You had the play with the debolt for 5 minutes and then it would open. Not very good if you had a fire. We had to wait until maintenace showed up at 8 am and then they didn't arrive until 9 am. They already knew about the lock problem for a few weeks but just didn't get around to fixing it. The hostess said they would going to be changing all the door lock in a few months and since you could get out once you played with the dead bolt lock after about 5 minutes I guess they forgot it was a safety issue in case of a fire. The check in time is after 3 so that does not give you much time to see what is all wrong before maintenace goes home plus most people don't check in until late. The issue is they already knew of the problem weeks ago but did not fix it until someone complained. We are disabled and the carpet was also coming up in the room and I am sure when the maid vaccummed she knew about that and that was not fixed in advance. Another safety issue.

It was a great stay. Room was clean. Breakfast was delicious and amazing. Friendly staff. If they had more than one elevator that would be better and more than one ice machine on each floor. On our second stay 2nd Floor was coming up to 3rd floor to get ice and eventually all machines were out of ice. But other than that. It was an amazing stay.

Hotel was good, close to eating and to go to the movies.

Beautiful clean rooms, helpful staff and continental breakfast! Even better, it is right across the street from The Hangar, the home of Minor League Baseball's Jethawks! Stay a night and catch a baseball game the way it was meant to be enjoyed!

We came for a softball tournament. It was near the fields and that really worked for us. My kids enjoyed the pool. I liked that it was indoor. The only bad thing is that they had a sign staying "pool and spa" but they don't have a spa anymore....i looked and asked. I appreciated the little workout room.

I loved it, very comfortable and the staff was great!

W. Double Play Way Lancaster CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Indoor pool
  • Fitness center
  • Business center

Located within a 5-minute walk of Hangar Stadium, Hampton Inn & Suites Lancaster is within 2 miles (3 km) of Prime Desert Woodland Preserve. This 85-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a fitness center.


Rooms

All 85 rooms feature refrigerators, coffee makers, and free local calls. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include hair dryers, ironing boards, and wardrobes or closets.


Property features

At Hampton Inn & Suites Lancaster, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 10 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Studio, 2 Queen Beds, Smoking (Drinks & Snacks)

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King Bed | Sleeps 4

Studio, 1 King Bed, Non Smoking (Drinks & Snacks)

1 King Bed | Sleeps 3

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Hampton Inn & Suites Lancaster

Everyone (13) Couples (3) Business (2) Family (11) Friends (2) Other (1)
4
Everyone

Place was clean and very good costumer service.

By on Apr 7, 2021

Review comment responded on Apr 8, 2021

Thank you for your review and feedback.

2
Family Family with small children Family

There were NO AMENITIES! Not even REGULAR COFFEE! No pool, no room service, not even the bar was open! Highly disappointed in the price with what they offer and online it says NOTHING about these being closed!

By , from AZ on Sep 11, 2020

Review comment responded on Sep 11, 2020

We apologize, but due to covid we have limited services. We try to let people know on the website to call for local regulations along with a sign at check in. Sorry you weren't aware until you stayed.

2
Partner Couples Family

Property needs an overhaul. Although I think the property appeared clean it was hard to tell what is dirty and what is old. Chairs and tables in dining area were clean, but hotel lobby chairs were stained and should not be there. Dresser drawers were not working correctly and not fixed before we left. Shower was good, but chrome gone from tub spout. Sheets and towels clean, but carpet so dark it looked dirty. We won't be staying there again.

By on Feb 3, 2020

Review comment responded on Feb 3, 2020

Thank you for your review. I am sorry you did not have a good stay, but thank you for the feedback so that we can improve.

4
Family with small children

The room was huge! It had great natural light and was very quiet. Workout room was nice, a little dated. Breakfast wasn’t the greatest. Powdered eggs and no meat options, mostly carbs.

By on Dec 24, 2019

Review comment responded on Dec 25, 2019

Thank you for the great review and feedback.

5
Everyone

By on Oct 16, 2019

Review comment responded on Oct 17, 2019

Thank you for the great rating!

2
Family

Broken toilet, broken front door, broken breakfast juice dispenser!

By on Sep 3, 2019

Review comment responded on Sep 5, 2019

Thank you for the review and feedback.

5
Business Business

this place makes me feel like i am living like a queen and the staff is so wonderful and helpful and the food is great...Thanks so much

By on Aug 7, 2019

Review comment responded on Aug 7, 2019

Thank you for the great review and feedback.

4
Family Family with small children Family

Didn’t like the parking charge. It was an unexpected charge as it wasn’t in effect when the reservation was made. It seems odd for a hotel located in this kind of area.

By on Jul 17, 2019

Review comment responded on Jul 24, 2019

Thank you for your review and feedback.

5
Everyone

By on Jun 23, 2019

Review comment responded on Jun 25, 2019

Thank you for the 5 star rating, hope to see you again soon!

5
Everyone

Friendly and helpful staff. The room was large and clean.

By on May 31, 2019

Review comment responded on Jun 2, 2019

Thank you for your feedback. We look forward to you visiting us again.

Hampton Inn & Suites Lancaster

2300 W. Double Play Way, Lancaster, CA 93536
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