This property needs to be better managed. I booked it because my son was getting married not to far from this place. The room was very musty and moldy. There wasn’t anyone at the front desk. We had to call them. No housekeeping staff. It said full breakfast which turned out to be packaged cereal, milk yogurt, and a pancake machine that spit out two silver dollar pancakes. The hot tub and pool were disgusting brownish color. Hot tub was not warm Luke warm. Manager wouldn’t refund us a room charge when we checked out early. I asked to speak to someone higher and her response was, “That would be the owner who doesn’t come to the property.” She didn’t give me a name or number. Needless to say I would not recommend this place.
Pet friendly. Good location. Clean room with microwave and fridge
Only draw back is that it is outside of Burlington
Clean and accessible hotel with all amenities that we needed. I would stay there again.
Dingy room, with very tiny bathroom. Breakfast was subpar. Indoor pool is nice. Overall, overpriced for what you get.
I got the room to see my niece at the local high school for an out of town performance. Its got beds and pillows. TV works. The pool is open until midnight
Room was clean with all normal amenities. Staff was very helpful and friendly. Of note, trying to GPS this address was interesting and took us about 3 miles away. Called staff and they quickly gave us accurate directions to the hotel. Would definetly stay at again!
overall a good experience with minimum bumps (no knifes for the breakfast and the OJ was still frozen). i would recommend staying here to anyone, except for the pretentious lady that was staying here that made a HUGE fuss over the lack of utensils (knives) and having only light syrup available. relax and enjoy yourself! if that is the worse thing that could happen that day, then life isn't so bad. afterall, it isn't the four seasons. but overall a good place to stay and unwind.
The first room they put us in smelled of urine. We asked to be moved and they did but the smell did not improve much. The rooms are average in cleanliness and size but definitely WAS NOT worth what we paid. They need to rethink what they are charging for the condition of the hotel.
When we arrived we did not receive the room we had reserved. When we informed the desk clerk she put us in a different room, unfortunately it was a smoking room. Then, they charged our credit card for the room, which we had already paid for. When we tried to get a refund from the hotel the manager was constantly unavailable. We're still working on that refund. Be careful when handing them your credit card.
We enjoyed the breakfast in the morning. Not very often do you get a hot breakfast when you stay in a motel.
AmericInn by Wyndham Burlington places you 13.7 mi (22.1 km) from Alpine Valley Ski Resort and 16.1 mi (26 km) from Geneva Lake. This hotel has 50 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free full breakfast is served each morning from 6 AM to 10 AM.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are other standard amenities.
AmericInn by Wyndham Burlington offers an indoor pool, free WiFi in public areas, and a spa tub. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
This property needs to be better managed. I booked it because my son was getting married not to far from this place. The room was very musty and moldy. There wasn’t anyone at the front desk. We had to call them. No housekeeping staff. It said full breakfast which turned out to be packaged cereal, milk yogurt, and a pancake machine that spit out two silver dollar pancakes. The hot tub and pool were disgusting brownish color. Hot tub was not warm Luke warm. Manager wouldn’t refund us a room charge when we checked out early. I asked to speak to someone higher and her response was, “That would be the owner who doesn’t come to the property.” She didn’t give me a name or number. Needless to say I would not recommend this place.
Pet friendly. Good location. Clean room with microwave and fridge
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our location and comments about our room. We hope you'll return to see how we continue to improve our service and hospitality.
Only draw back is that it is outside of Burlington
Clean and accessible hotel with all amenities that we needed. I would stay there again.
Dingy room, with very tiny bathroom. Breakfast was subpar. Indoor pool is nice. Overall, overpriced for what you get.
I got the room to see my niece at the local high school for an out of town performance. Its got beds and pillows. TV works. The pool is open until midnight
Room was clean with all normal amenities. Staff was very helpful and friendly. Of note, trying to GPS this address was interesting and took us about 3 miles away. Called staff and they quickly gave us accurate directions to the hotel. Would definetly stay at again!
overall a good experience with minimum bumps (no knifes for the breakfast and the OJ was still frozen). i would recommend staying here to anyone, except for the pretentious lady that was staying here that made a HUGE fuss over the lack of utensils (knives) and having only light syrup available. relax and enjoy yourself! if that is the worse thing that could happen that day, then life isn't so bad. afterall, it isn't the four seasons. but overall a good place to stay and unwind.
The first room they put us in smelled of urine. We asked to be moved and they did but the smell did not improve much. The rooms are average in cleanliness and size but definitely WAS NOT worth what we paid. They need to rethink what they are charging for the condition of the hotel.
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.