Surrounding of the Hotel very well maintained
Nice property but rude staff. Check in staff referred to our Orbitz room as the “cheapest” only to upsell us another room. Check out staff were equally rude including the manager. Rooms could use some updating.
I did not request a handicapped accessible room and was given one. The room was located next to a huge water tank and there was noise the entire night. Terrible 0 stars
very little food choices and limited amenities were available. parking and resort fees were $80 per day. i wopuld not recommend staying hear.
I was very excited to being at this property especially being a resort with a beach view. Unfortunately I was disappointed in the communication and cleanliness, first thing I noticed when I walked in was dog urine in some corners of the wall, floor, and the front concierge desk. Even after staying a few nights it was always their and never cleaned. Another thing we had was someone’s toe nails on the floor in the room when I let the front desk know they sent someone right away and cleaned it. Lastly the front desk was always trying to charge me for the room, and when I checked out there was also room tax added on I had to explain multiple times to take it off because I paid threw Orbitz. Overall the view was amazing but that’s all I was happy with just didn’t feel like 4 star resort at all. Also $33 a night to self park just excessive, that’s the same to park in NYC.
The parking lot is convenient, the surrounding yards are peaceful and nice.
Overall nice property wishing the hot tub was on for charging a $30 resort fee per night and $33 parking per night.
The hotel is very modern and clean. The staff extremely friendly.
The property has an amazing view and is very clean. I didn’t like having to pay $30 for overnight parking
Location excellent. Parking resorts too much expensive
It would be nice to have more personalized service. The employees seem to be rushed and talking only in business tone, I guess there are too many guests too many things to do
Located in Torrey Pines, Hilton La Jolla Torrey Pines is adjacent to Torrey Pines State Reserve and within a 5-minute walk of other popular sights like Torrey Pines Golf Course. This 394-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour business center.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
All of Hilton La Jolla Torrey Pines's 394 rooms are heated and have an array of amenities, including balconies or patios, microwaves, and refrigerators. Guests can expect to find WiFi and 55-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, free newspapers, and laptop-compatible safes.
Guests staying at Hilton La Jolla Torrey Pines enjoy an outdoor pool, an outdoor tennis court, and free WiFi in public areas. Valet parking is offered for USD 43.00 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this golf hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
Surrounding of the Hotel very well maintained
Nice property but rude staff. Check in staff referred to our Orbitz room as the “cheapest” only to upsell us another room. Check out staff were equally rude including the manager. Rooms could use some updating.
Hello, Thank you for being our guest and taking the time to share your review. We pride ourselves in giving the best possible service, and we are sorry we fell short in this instance. This certainly is not typical of our hotel, and we will address these issues with our Team. We hope you will consider staying with us again soon so we may have the opportunity to make it right! Sincerely, Tim Booth, General Manager
I did not request a handicapped accessible room and was given one. The room was located next to a huge water tank and there was noise the entire night. Terrible 0 stars
Hello, Thank you for taking the time to share your review of your recent stay at our hotel. It is through feedback such as yours that we are able to enhance the service, where necessary, that we provide to all of our valued guests. We are very sorry for the disappointing experience and can assure you this is not typical of our hotel. We will continue to work our hardest to ensure comfort and satisfaction for our guests, and we hope you will consider staying with us again soon so we may have the opportunity to make it right. Sincerely, Tim Booth, General Manager
very little food choices and limited amenities were available. parking and resort fees were $80 per day. i wopuld not recommend staying hear.
I was very excited to being at this property especially being a resort with a beach view. Unfortunately I was disappointed in the communication and cleanliness, first thing I noticed when I walked in was dog urine in some corners of the wall, floor, and the front concierge desk. Even after staying a few nights it was always their and never cleaned. Another thing we had was someone’s toe nails on the floor in the room when I let the front desk know they sent someone right away and cleaned it. Lastly the front desk was always trying to charge me for the room, and when I checked out there was also room tax added on I had to explain multiple times to take it off because I paid threw Orbitz. Overall the view was amazing but that’s all I was happy with just didn’t feel like 4 star resort at all. Also $33 a night to self park just excessive, that’s the same to park in NYC.
The parking lot is convenient, the surrounding yards are peaceful and nice.
Dear Valued Guest, Thank you for staying with us and sharing your review. We are glad you enjoyed your visit and we hope to see you again soon. Sincerely, Tim Booth, General Manager