Awesome ocean view and beautiful property!
The hotel is gorgeous and the staff were friendly and helpful. It is easy to navigate and has a good gym.
Next time I’m staying at The Lodge
Would not recommend
I expected more from the Hilton to be honest, a lot of deferred maintenance in the rooms I believe my room had mold on the ceiling in the bathroom and it was one of the nice 1 bedroom king suites. There was no conditioner in the bathroom, asked for a late check out and was met with a rude response, all in all it’s unlikely I’ll stay at this resort again. The view is beautiful but that’s mostly it.
I LOVE this hotel and property! It's a perfect getaway spot for me and my family or sometimes just myself and my husband. Pet friendly and incredibly accommodating staff. I've been coming here for over 10 years and hope to keep coming during the next 10 years!
On site of Torrey Pines golf course. Staff was very friendly and helpful. Parking garage nearby cost $35 per night. Clean and comfortable accommodations
Beautiful property. Nice hotel with decent rates. Great staff
We stayed four nights. You get no service in your room at all. You’re stuck with dirty linens and towels, an unmade bed and no refills for coffee supplies or waters. Furniture in the room was beat up and shabby. Breakfast not included. Pool towels weee threadbare with holes. Overall a very poor experience especially considering you are charged a daily resort fee on top of your room rate. Avoid this hotel at all costs. The location is the only thing they have going for them.
Nothing special about the property itself. The location is the main reason to stay there. Resort fee of $32 per person is offensive. The resort fee covers 2 cups of bad coffee and discounts on tennis lessons and golf pro shop?!?!? We were there for a lacrosse tournament and not playing tennis or golf.
The view
The location to the Torrey Pines golf course. And that every room has a balcony and most of them with a view of the golf course. Perfect for those who wants to play golf at Torrey Pines
Surrounding of the Hotel was very nice.
Located in Torrey Pines, Hilton La Jolla Torrey Pines is within a 5-minute walk of Torrey Pines Golf Course and within 15 minutes of other popular attractions like Torrey Pines State Natural Reserve. This 4-star hotel welcomes guests with 394 rooms and conveniences like an outdoor pool, a gym, and a 24-hour business center.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.
Guests can expect to find WiFi and 55-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies or patios, refrigerators, and microwaves are other standard amenities.
At Hilton La Jolla Torrey Pines, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 45.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this golf hotel include an outdoor tennis court, conference space, and a 24-hour business center.
Thank you Mary for your kind review of your stay. I am so glad to hear that you had an amazing time during your stay and that our staff went above and beyond for you. We take great pride in providing unparalleled customer service and it is always a joy to learn that we have exceeded our guests' expectations. We will make sure to give credit to all team members involved in delivering you a seamless experience with no difficulties. We are eagerly awaiting your return on many future visits.Regards, Alyssa Turowski, General Manager
Awesome ocean view and beautiful property!
Dear Sara,Thank you for your positive rating of your recent stay with us. I am over the moon to know that you enjoyed your stay and that our staff made it even better with their exceptional service. Our mission is to ensure that our guests have an exceptional experience, and it's always a proud moment to hear that we have succeeded. We will acknowledge the efforts of every team member who helped create a smooth experience for you. The prospect of hosting you again on many future visits is something we look forward to.Regards, Alyssa Turowski, General Manager
The hotel is gorgeous and the staff were friendly and helpful. It is easy to navigate and has a good gym.
Thank you John for your generous evaluation of your stay. I am overjoyed to learn that you thoroughly enjoyed your stay and received exceptional service from our team. Our goal is to take care of every need of our guests, and it's always a gratifying experience to receive confirmation that we have succeeded. We will make sure to give due credit to all the team members who played a part in making your experience a smooth one. We look forward to the opportunity of welcoming you back on many future visits with great excitement.Regards, Alyssa Turowski, General Manager
Next time I’m staying at The Lodge
Hello Manuel,To me, nothing says relaxation like the ambiance of our Hilton La Jolla Torrey Pines. Whether they are unwinding in the pool or enjoying a delicious meal at the Torreyana Grille, our guests report feeling like they are having a mental repose! Right away, from the first rating of your review, I was shocked to learn that your experience was so disappointing. It is clear that you were not provided with the high level of service for which we are known. I sincerely appreciate you taking the time to share this feedback, and I hope you will accept my apologies for the disappointment. Please know that we do hope you will return for a more magical experience.Regards,Alyssa Turowski, General Manager
Would not recommend
Dear Ahmad,The genuine care and comfort of our guests is our highest mission, and we sincerely apologize for the issues you experienced. Please rest assured that we are taking the appropriate measures to address your feedback and looking into the resolutions that will prevent any future occurrences. We hope that you will return so that we can have an opportunity to provide you with a very comfortable stay. We would like to regain your confidence in our hotel, our service, and the Hilton La Jolla Torrey Pines brand. Thank you again for choosing to stay with us, and we look forward to hearing from you soon. Regards,Alyssa Turowski, General Manager
I expected more from the Hilton to be honest, a lot of deferred maintenance in the rooms I believe my room had mold on the ceiling in the bathroom and it was one of the nice 1 bedroom king suites. There was no conditioner in the bathroom, asked for a late check out and was met with a rude response, all in all it’s unlikely I’ll stay at this resort again. The view is beautiful but that’s mostly it.
Thank you for taking the time to provide constructive feedback following your stay with us. Your comments are important to us and it will further assist us in raising our high levels of service. While we do our best to always deliver a great experience, it appears we missed the opportunity to exceed your expectations during your stay. I truly apologize that we fell short of our promise. However, we do hope that you will join us again when you return to the area. Regards, Alyssa Turowski, GM
I LOVE this hotel and property! It's a perfect getaway spot for me and my family or sometimes just myself and my husband. Pet friendly and incredibly accommodating staff. I've been coming here for over 10 years and hope to keep coming during the next 10 years!
Thank you Nina for your outstanding review. We are delighted you enjoyed your stay, the well-appointed rooms, and the service our colleagues were able to provide you with. We strive to provide excellent service and accommodations to each of our guests with hopes of surpassing all their expectations. We look forward to welcoming you back very soon, at which time we will make every effort in providing you with another perfect visit.
On site of Torrey Pines golf course. Staff was very friendly and helpful. Parking garage nearby cost $35 per night. Clean and comfortable accommodations
Dear Ernie, Thank you for taking the time to write a review of our Hilton La Jolla Torrey Pines following your recent stay here. We certainly are in a very convenient location - right next to the famous Torrey Pines golf course! Our Hilton Greenville is dedicated to providing superlative guest service so I am pleased that you highlighted this. It sounds like we will be welcoming you back and we hope that it will be very soon. Warm regards, Alyssa Turowski, General Manager
Thank you Fiona for your phenomenal rating of your recent stay. I am grateful to hear that your experience at our property was fantastic and that our staff was a big part of it. Our team is committed to delivering the best possible service to our guests, and it's always a positive experience to hear that we have achieved this. We will acknowledge all the individuals on our team who contributed to providing you with a smooth experience. It is with great excitement that we look forward to welcoming you back in the future.Regards, Alyssa Turowski, General Manager