Rooms are very dated and in need of a complete upgrade. Kitchenette is circa 1950s and the refrigerator makes enough noise to disrupt most sleepers. The room smelled absolutely horrible with some combination of past smoke plus chemicals / cleaning plus unknown odors likely from mildew or deteriorating carpet. I had to leave the window open the entire night to exchange fresh air to make it tolerable. Pathetic small gym with no windows and an ancient cycle and treadmill closed for covid. Free breakfast removed foe covid. Coffee didn’t even have cups so being your own. Candidly sleeping in your car would have been better. Brutal night with very little sleep. Lastly, the insulation is nonexistent between rooms such that I heard the person in the room above me walking across the room like it was being magnified by hollow floorboards.
Some maintenance was lacking. For example no lightbulbs in lamp. When we asked for one, they didn’t have any available
Over flowing and dirty toilet Refrigerator with stains all over outside Cancelled my reservation by mistake
I didn't get the room I reserved. They did make sure we had room for our entire family, so it turned out okay, but it wasn't too happy that my room was not available.
It is ok to sleep !!!!°°°°☆☆☆☆☆☆▪︎☆s!!!!!!!!!!!!!!
In comparison to the Boise, ID Extended Stay we stayed at back in October, this one was rather disappointing. Check in took a long time and the level of professionalism among staff was sub-par. Rather than talking to me, the customer, that it will be a few more minutes to check in the clerk spoke to her coworker and said "Ill let you check her in I gotta deal with this."
The staffs were so awesome! Very polite and professional.
The amenities usually expected were not provided. Soap and shampoo were provided, but there was no coffee and the breakfast was a grab-and-go. Although there were places to eat, there was not so much as a single cup provided; however, there was a note saying we could request dishes from the front desk and they would be brought to the room.
I want to stay in a extended stay in florida. I want to hope it will not smell of mold and mildew. Every motel chain i stayed in was that way. Hopefully yours wont be. I was VERY happy with my stay!
Very nice space clean and comfortable Looked like a remodel
Very helpful and friendly staff. Our only complaint was very loud neighbors until after eleven pm
Nice. Functional. Adequate. Appropriate for the value
Quick shuttle, clean room, comfortable bed. Good location. Friendly staff.
old furniture. Showtime included. oatmeal and granola bar breakfast.
Zona Rosa Shopping Mall is within 2 miles (3 km) of Extended Stay America - Kansas City -Airport-Tiffany Springs while other popular attractions such as Harley-Davidson Factory are within 3 miles (5 km). This 89-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center.
The 89 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Housekeeping is available on request.
At Extended Stay America - Kansas City -Airport-Tiffany Springs, guests have access to a fitness center, free WiFi in public areas, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include laundry facilities, a TV in a common area, and barbecue grills.
Rooms are very dated and in need of a complete upgrade. Kitchenette is circa 1950s and the refrigerator makes enough noise to disrupt most sleepers. The room smelled absolutely horrible with some combination of past smoke plus chemicals / cleaning plus unknown odors likely from mildew or deteriorating carpet. I had to leave the window open the entire night to exchange fresh air to make it tolerable. Pathetic small gym with no windows and an ancient cycle and treadmill closed for covid. Free breakfast removed foe covid. Coffee didn’t even have cups so being your own. Candidly sleeping in your car would have been better. Brutal night with very little sleep. Lastly, the insulation is nonexistent between rooms such that I heard the person in the room above me walking across the room like it was being magnified by hollow floorboards.
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Some maintenance was lacking. For example no lightbulbs in lamp. When we asked for one, they didn’t have any available
Thank you for sharing your comments. We regret there were some oversights while preparing your room. We will share this with the appropriate team members to be more diligent going forward. We hope to see you again in the future. Sincerely, Hotel Management
Over flowing and dirty toilet Refrigerator with stains all over outside Cancelled my reservation by mistake
On behalf of our entire team, we apologize for the issues with the condition of your room. This is not acceptable, we will immediately discuss your comments with the housekeeping and maintenance teams, and we will promptly address these issues to improve our services and facilities. We only wish we had known about these problems as we would have done our best to ensure you were comfortable. Once again, our apologies for the inconvenience you experienced. We are grateful for your patience and hope you will give us another chance to provide you with a better future stay. Sincerely, Hotel Management
I didn't get the room I reserved. They did make sure we had room for our entire family, so it turned out okay, but it wasn't too happy that my room was not available.
We are sorry we could not accommodate you in the room of your choice, and we apologize for the disappointment this caused. We are looking into ways to make sure this is not repeated going forward. We are glad you were happy with your overall experience at our hotel, and we hope to see you again the next time you are in our area. Sincerely, Hotel Management
It is ok to sleep !!!!°°°°☆☆☆☆☆☆▪︎☆s!!!!!!!!!!!!!!
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
In comparison to the Boise, ID Extended Stay we stayed at back in October, this one was rather disappointing. Check in took a long time and the level of professionalism among staff was sub-par. Rather than talking to me, the customer, that it will be a few more minutes to check in the clerk spoke to her coworker and said "Ill let you check her in I gotta deal with this."
Thank you for being our guest. Please accept our apologies for the poor service provided by our associates at the front desk. This is not the impression we like our guests to leave with. Your feedback will be used to improve our service levels going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
The staffs were so awesome! Very polite and professional.
Thank you for taking the time to share your impressions of our hotel. We are pleased to know that the service you received was exceptional, and we appreciate you highlighting this in your review. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America Sincerely, Hotel Management
Thank you for evaluating your stay with us. We rgert we were not able to meet your expectations and apologize for the or the cleanliness issues you encountered as well as for the concerns you had with your room. We will share your comments with our housekeeping as well as our maintenance teams and take steps to ensure we prevent such reoccurrences. We hope to have the chance to welcome you back and provide you with the experience you should always expect from our hotel. Sincerely, Hotel Management