Staff was helpful and friendly.
No hot water
Very convenient for a concert at the amphitheater, but otherwise not great. Had 2 kids with me and the only food option was Auntie Annie’s pretzels. Room was small. Wi-Fi was horrible.
Stuff was nice. Bed was rickety and noisy. And You could hear even quiet conversation in the hallway.
I enjoyed my stay at Hollywood casino. The check-in was easy but the parking lot didn’t flow well and I had to drive all around to get to the garage. Would be nice if there was a designated hotel parking area. I have not been to this Casino and hadn’t realized it was pretty much all smoking. It was very potent in the hallways of the hotel. Rooms were comfy appreciated multiple outlets. Wish there was a breakfast option in the AM prior to 0700
I stay here every 2 weeks. I love it
VERY SAFE. IMMACULENT PREMISES. COMFORTABLE. NICE STAFF.
I LOVE IT BECAUSE ITS VERY SAFE AND PEACEFUL.
It’s very clean and Quiet. I like the fact that you can’t get the elevator to move WITHOUT a key. SAFETY FOR YOUR GUEST.
Hotel room was clean, and nice decor. We were about an hour early to check in but were accommodated
It was okay, the room was decent enough.
…
My stay was great and the room was big and roomy. Only thing is it would be better if they had Room Service. Part of the hotel experience is being able to order room service plus, with the restaurant limiting what they have and not enough staff it has went down and not worth what they are charging for a stay at the hotel.
I was very disappointed in the amenities. No food to eat Monday-Friday basically. No microwave in the room, had to ask and was charged extra. I understand covid19 has affected us but as the rest of the world has come back I felt this was stuck in 2020!! It’s a casino. If you are short staffed? Offer more money. I didn’t get anything I thought was included like breakfast, or a shuttle back and forth to the airport because it’s just one guy whom apparently his last day was Friday. Spend money on your staff and it could have been an excellent experience!! Also there was a never ending smell of mildew and perhaps sewer backup. But it wasn’t horrible. I was hoping for an inclusive experience. But I made the best of it. Hopefully y’all can come back from Covid and be a great place to stay.
Good location and lots of restaurants
On-site casino was great.
Hollywood Casino is within a 5-minute walk of Hollywood Casino & Hotel St. Louis while other popular sites like Hollywood Casino Amphitheatre are within a couple of miles (3 km). This 502-room, 3.5-star hotel welcomes guests with 7 restaurants, a casino, and a 24-hour gym.
There are ample dining options with 7 onsite restaurants, including Eat Up Buffet, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 11 AM.
42-inch flat-screen TVs come with digital channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities.
At Hollywood Casino & Hotel St. Louis, guests enjoy a casino, a nightclub, and a 24-hour gym. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Staff was helpful and friendly.
No hot water
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Thank you for staying with us. We appreciate your feedback!
Thank you for staying with us. We appreciate your feedback!
Thank you for staying with us. We glad you had a good time at our property. Thank you for your feedback. Please come and stay with us again in the future.
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Very convenient for a concert at the amphitheater, but otherwise not great. Had 2 kids with me and the only food option was Auntie Annie’s pretzels. Room was small. Wi-Fi was horrible.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Stuff was nice. Bed was rickety and noisy. And You could hear even quiet conversation in the hallway.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
I enjoyed my stay at Hollywood casino. The check-in was easy but the parking lot didn’t flow well and I had to drive all around to get to the garage. Would be nice if there was a designated hotel parking area. I have not been to this Casino and hadn’t realized it was pretty much all smoking. It was very potent in the hallways of the hotel. Rooms were comfy appreciated multiple outlets. Wish there was a breakfast option in the AM prior to 0700
Thanks for staying with us. We appreciate your feedback!
I stay here every 2 weeks. I love it
Thanks for staying with us. We appreciate your feedback!
Thank you for staying with us. We appreciate your feedback!