WE ENJOY IT. THERE WAS NOTHING NEGATIVED. ALWAYS A PLEASURE STAYING THERE!
Outstanding service.... Friendly staff, and clean
It was a good value. I appreciate the airport shuttle.
Awesome property, staff, & casino. Will recommend this.
Nice property ckeck in was easy room was nice would come back
I was very disappointed in an extra $10 free charged that was said to be some facility fee, the desk said I could us five dollars of it in the restaurant for breakfast or hot. What a scam since I did not have time to eat breakfast so they just kept the 10 dollars. So I paid that for nothing and since somewhere in the fine print when I was booking the room they were off the hook as I should have known, also another $50 was added to my bill as a deposite that would tie up my card 2 to 10 days. So here I am on the road looking to just sleep for 10 hours arriving late in the evening and what looked like a reasonble price for a quick stay for around 80 dollars turned out to be $151 out of my pocket that I did not expect. The one thing for sure that comes out of this is I WILL NEVER STAY at this property again!!!!!
Overall, I enjoyed my stay. My first day, I arrived for check in at about 2 pm and was given a room in the 6th floor. When I arrived in the room, the bed looked tidy, but the bathroom had only 2 large towels, one of which had black hair on it (whether from a previous guest or staff, I do not know.) That was a bit off-putting. Additionally, the room had a noticeable odor of poorly concealed cigarette smoke, irritating since I specifically requested a non-smoking room. Finally, I was able to hear everything happening in the adjacent room, despite the guests not being particularly loud. The second day was far better. I checked out the casino, which was light on table games and more slots heavy, but it was easy to find a spot at a Blackjack table, and the dealer was very funny. The limits were $5 or $10 at the various tables, which are excellent for casual players like me. The casino was split into smoking and non-smoking sections, but even the non-smoking section has some smoke, as attested to by the smell of my clothes an hour later. After leaving the hotel and returning in the early evening, I was pleased to find that the smell in my room was gone completely and housekeeping had cleaned my room and put in 3 large fresh towels, no hair to be seen whatsoever! Checkout was very easy, quick, and pleasant.
The place was fun. Stayed for couple nights get away. They did not clean the room. At least take trash. Only one person try to clean the room on 4th floor.
The casino was dirty and food was ok. Shuttle staff members are great.
Great hotel/casino. Fast check in, clean room, courteous staff.
Extremely clean. Employees were very kind and helpful.
Hollywood Casino is within a 5-minute walk of Hollywood Casino & Hotel St. Louis while other popular sites like Hollywood Casino Amphitheatre are within a couple of miles (3 km). This 502-room, 3.5-star hotel welcomes guests with 7 restaurants, a casino, and a 24-hour fitness center.
There are ample dining options with 7 onsite restaurants, including Eat Up Buffet, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 11 AM.
All 502 recently renovated rooms provide refrigerators, coffee makers, and free newspapers. 42-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free bottled water, laptop-compatible safes, and phones are other standard amenities.
At Hollywood Casino & Hotel St. Louis, guests enjoy a casino, a nightclub, and a 24-hour fitness center. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
WE ENJOY IT. THERE WAS NOTHING NEGATIVED. ALWAYS A PLEASURE STAYING THERE!
Thanks for staying with us. We appreciate your feedback!
Outstanding service.... Friendly staff, and clean
Hello, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Hello, Thank you for rating us. We appreciate you choosing to stay with us, and hope to see you again soon. Thank you
It was a good value. I appreciate the airport shuttle.
Hello, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you
Awesome property, staff, & casino. Will recommend this.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Hello, Thank you for rating us. We appreciate you choosing to stay with us and hope to see you again soon. Thank you
Nice property ckeck in was easy room was nice would come back
Thanks for staying with us. We appreciate your feedback!
Hello, Thank you for rating us. We appreciate you choosing to stay with us, and hope to see you again soon. Thank you
Hello, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you