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Embassy Suites St. Louis - St. Charles

3.5 out of 5.0
Overview Reviews Amenities & Policies
2 Convention Center Plz, St. Charles, MO
1-844-663-2269
4.5
out of 5
"Excellent!"
See all 50 reviews
Room cleanliness 4.5
Service & staff 4.5
Room comfort 4.5
Hotel condition 4.5

This hotel is most popular for:

  • Couples
  • Family
  • Friends

Recent guest reviews

All basics were good. Cool elevator and excellent breakfast.

Happy Hour and complimentary breakfast was very nice. Room was clean and comfortable. Close to everything we wanted to do in St. Charles.

Hotel was hosting dance competion and they did a great job keeping things under control. check in was easy. I suggest having all 3 elevators fixed for easier transport.

Lovely room and amazing breakfast! Only thing missing was mimosas!

The staff were great! Helped with special requests. Thank you

Great room space, clean, food is great, and great customer services!!!!

Large room, quick service, good location. Overall, a pleasant place to stay.

Clean rooms, staff explains things well, nice breakfast. However, the pool water was cloudy looking, dont know what was up with that.

I have stayed here 3 times and just love the look and feel of the hotel. Always comfortable and breakfast is always delicious!

This is a typical Embassy Suites, which is a clean, professionally managed, and a nice upper-mid level hotel. All the rooms are, of course, actual two-room suites, and they're rather spacious. This particular hotel, as of 2016, was mildly dated and you can tell the facility itself isn't new. Hilton has kept the property feeling refreshed though, and it will provide a pleasing stay for, I'd say, up to a week.

Staff very helpful and courteous. Great location. Room very clean and well kept. Will stay at again when in area.

We stay here fairly often when Ameristar across the street is sold out. I was annoyed on this trip as we requested a non smoking room and we're placed in a room that absolutely reeked of smoke. I called down and he said it was in fact a non smoking room that had been converted from a smoking room. What?? They ended up moving us but we're pretty rude about it. All in all the hotel is fine and family friendly.

Always our favorite place to stay, even when just stopping for the night on a long driving trip. Quick and friendly service.

We went to St Charles for a girls weekend. The first room we got, though was designated as a non-smoking room, smelt like stale smoke. I immediately called the front desk and they promptly put me in another room which was absolutely perfect. We enjoyed their reception hour and complimentary breakfast. It was a great location to get to Forest Park, downtown, and wine country. I'd definitely go back.

Very nice hotel and exceptional amenities including the free breakfast. I would definitely recommend this hotel and stay here again.

It was an overall nice hotel! The door in our bedroom fell off, and water leaked into our leftovers, but overall good!

Super friendly staff, gorgeous rooms and breakfast was awesome! Would recommended to anyone. We will be back next time we are in the area.

Once again...Embassy Suites exceeds all expectations as usual. No joke. Our check-in took less than 25 seconds from the second I stepped up to the counter to when I was walking away to the elevator. New hotel traveling record. Always my top choice when traveling!

On check-in was given a smoking room (requested non-smoking with reservation). Front desk was receptive, although unapologetic in getting me a new room. 2nd room had a shower curtain bar someone had pulled down out of place so the curtain sloped to the middle. Coin operated laundry worked nicely, and breakfasts were good--although the wait for some of the hot food (eggs, pancakes, sausage/bacon) was more than 25 min. A bit too much, even for a holiday weekend I'd think. Suite was comfortable and cleaned well. $10/day for Wi-Fi doesn't seems steep compared to comparable hotels. I've stayed at nicer Embassy Suites, but overall this one limps over the bar of expectations and I'd probably stay again if I were in the area.

I went here on business and brought my husband along for the fun of it! He explored St. Charles during the day and found places to take me that evening! The hotel provided free van services for anywhere in St. Charles...we went to dinner, shopping and the casino! The staff was wonderful! Our room was beautiful and super clean!

Convention Center Plz St. Charles MO

Hotel highlights

  • Free cooked-to-order breakfast
  • Free parking
  • Onsite dining
  • Indoor pool

Located within a mile (2 km) of Historic Main Street, Embassy Suites St. Louis - St. Charles is within 2 miles (3 km) of Lewis & Clark Boathouse and Nature Center. This 3.5-star hotel welcomes guests with 296 rooms and conveniences like an indoor pool, free self parking, and a fitness center.


Dining

Start your day off right with a free cooked-to-order breakfast. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

The 296 air-conditioned accommodations afford space to spread out with a separate bedroom and living rooms. Guests can expect WiFi and LCD TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Guests staying at Embassy Suites St. Louis - St. Charles enjoy an indoor pool, a fitness center, and WiFi in public areas. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6
$123* Per night/room Jan 30 - Jan 31

Suite, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 6

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 King Bed | Sleeps 5

Premium Suite, 1 King Bed

1 King Bed | Sleeps 5

Suite, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 5

Guest reviews for Embassy Suites St. Louis - St. Charles

Everyone (7) Couples (19) Business (3) Family (11) Friends (9) Other (1)
5
Family Business Business Family

All basics were good. Cool elevator and excellent breakfast.

By on Nov 19, 2019

Review comment responded on Dec 11, 2019

Thank you for your comments regarding our property and the service you received while at the hotel. Our team takes pride in delivering a wonderful stay.

5
Family

Happy Hour and complimentary breakfast was very nice. Room was clean and comfortable. Close to everything we wanted to do in St. Charles.

By on Sep 17, 2019

4
Family with small children Business Business

Hotel was hosting dance competion and they did a great job keeping things under control. check in was easy. I suggest having all 3 elevators fixed for easier transport.

By on Mar 4, 2019

5
Everyone

Lovely room and amazing breakfast! Only thing missing was mimosas!

By on Sep 8, 2018

5
Everyone

The staff were great! Helped with special requests. Thank you

By , from Missouri on Jun 17, 2018

5

this hotel is always nice!

Everyone

Great room space, clean, food is great, and great customer services!!!!

By , from Florissant, MO on Dec 14, 2017

Review comment responded on Dec 22, 2017

We are pleased to see that you enjoyed your experience at the Embassy Suites St. Louis-St. Charles. Our staff is excited to know that we exceeded your expectations and are looking forward to returning. Thank you for your business.

5

pleasant stay at a nice hotel.

Everyone

Large room, quick service, good location. Overall, a pleasant place to stay.

By on Nov 3, 2017

Review comment responded on Dec 24, 2017

Thank you for great review. We are happy to hear that you were pleased with our service and amenities that we had to offer. Please come visit again soon.

5

family friendly.

Everyone

Clean rooms, staff explains things well, nice breakfast. However, the pool water was cloudy looking, dont know what was up with that.

By , from wichita on Aug 23, 2017

5

beautiful hotel and friendly service!

Everyone

I have stayed here 3 times and just love the look and feel of the hotel. Always comfortable and breakfast is always delicious!

By on Nov 2, 2016

Review comment responded on Nov 4, 2016

Thank you for the kind words and staying with us at Embassy Suites St Charles. We look forward to servicing you in the future.

4
Everyone

This is a typical Embassy Suites, which is a clean, professionally managed, and a nice upper-mid level hotel. All the rooms are, of course, actual two-room suites, and they're rather spacious. This particular hotel, as of 2016, was mildly dated and you can tell the facility itself isn't new. Hilton has kept the property feeling refreshed though, and it will provide a pleasing stay for, I'd say, up to a week.

By on Nov 2, 2016

Review comment responded on Nov 4, 2016

Thank you for staying with us at St Charles Embassy Suites. We are very proud of our establishment and work hard to keep it looking nice. You are correct we are starting to show our age therefore we are going through a major upgrade in 2017. Please vist us again soon.

Embassy Suites St. Louis - St. Charles

2 Convention Center Plz, St. Charles, MO 63303
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