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Recent guest reviews

For the price is ok. But is nothing similar to the Embassy’s standards.

The lady that checked me in was so nice and welcoming she made me feel like I was the only one in the hotel the service was amazing the breakfast was amazing the lady making the pancakes was so nice to everyone those to lady’s I don’t know there names but I’m sure you all can check who checked me in and the lady on the pancakes that morning they are perfect examples of good customer service i will definitely chose the embassy suits over any hotel from now on. Thank you all it was my birthday also I felt so welcomed !!!!

My family of 5 has stayed here numerous times as we travel and every stay has been pleasant. The value is hard to beat for the quality of the rooms and the awesome breakfast buffet w made to order omelets! We will be back again!

I give this hotel 5 stars ⭐️. Very clean and on point. Check-in was fast and easy. Staff very friendly and helpful. Me and my boyfriend haven’t been on a date for 3 years. Let alone been without the kiddos, they go every where we go. So for the first time in 3 years we got a break and we decided to stay at this hotel. Best experience and so comfy. I will most definitely visit again.

Place is great!!!

The breakfast bar was excellent!

Our family enjoyed our stay, besides one of the elevators being out which it was a wait on going up and coming down. Everything was amazing.

Great service!!

Clean nice rooms, friendly staff, nice buffet breakfast

Friendly welcome, nice Managers Happy Hour drinks. Family friendly at the same time noisy for adjoining rooms. Great stay in early November, not the same in January. Some parts of the room nicely cleaned, while not so much in other areas of he room. Great location, easy access on & off the highway.

This hotel has a great lobby for friends and family to gather in. It's also one of the trolley stops which was convenient.

Convention Center Plz St. Charles MO

Hotel highlights

  • Free buffet breakfast
  • Free parking
  • Onsite dining
  • Indoor pool

Embassy Suites by Hilton St. Louis St. Charles places you next to St Charles Convention Center and within a mile (2 km) of Ameristar Casino St. Charles. This 3.5-star hotel welcomes guests with 296 rooms and conveniences like an indoor pool, free self parking, and a gym. Located centrally in St. Charles, it's connected to the convention center and also close to Missouri River and Historic Main Street.


Dining

Free buffet breakfast is served on weekends from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/cafe, and mingle with other guests at the free daily manager's reception.


Rooms

LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities.


Property features

Guests staying at Embassy Suites by Hilton St. Louis St. Charles enjoy an indoor pool, a gym, and WiFi in public areas. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, express check-in, and express check-out.

Room options

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King Bed | Sleeps 4

Premium Suite, 1 King Bed (Wellness, In-room air purification)

1 King Bed | Sleeps 4

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

2 Queen Beds | Sleeps 6

Suite, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 6

Guest reviews for Embassy Suites by Hilton St. Louis St. Charles

Everyone (8) Couples (4) Family (5)
3
Family Business Business

For the price is ok. But is nothing similar to the Embassy’s standards.

By , from Dallas on Nov 26, 2022

Review comment responded on Nov 27, 2022

Dear Christian,We aim to impress; so, I regret your visit was just okay. We appreciate your patronage and hope you will come back for an exceptional experience on a future trip.Sincerely,Tim LewinGeneral Manager

5
Partner Couples

The lady that checked me in was so nice and welcoming she made me feel like I was the only one in the hotel the service was amazing the breakfast was amazing the lady making the pancakes was so nice to everyone those to lady’s I don’t know there names but I’m sure you all can check who checked me in and the lady on the pancakes that morning they are perfect examples of good customer service i will definitely chose the embassy suits over any hotel from now on. Thank you all it was my birthday also I felt so welcomed !!!!

By on Oct 30, 2022

Review comment responded on Oct 31, 2022

Dear Rasheen,Our dedicated staff will be pleased to learn of your high praise. It is feedback like yours that provides us with the encouragement to continue providing impeccable services every day. We look forward to welcoming you back in the near future.Best,Tim LewinGeneral Manager

5
Family with small children

My family of 5 has stayed here numerous times as we travel and every stay has been pleasant. The value is hard to beat for the quality of the rooms and the awesome breakfast buffet w made to order omelets! We will be back again!

By on Oct 16, 2022

Review comment responded on Oct 17, 2022

Dear Paul,We are thrilled to hear that we provided you and your family with another great stay. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable service. Thank you for selecting our hotel once again and for taking the time to share your experience. We look forward to your return.Best,Tim LewinGeneral Manager

5
Everyone

By on Oct 14, 2022

5
Partner Couples

I give this hotel 5 stars ⭐️. Very clean and on point. Check-in was fast and easy. Staff very friendly and helpful. Me and my boyfriend haven’t been on a date for 3 years. Let alone been without the kiddos, they go every where we go. So for the first time in 3 years we got a break and we decided to stay at this hotel. Best experience and so comfy. I will most definitely visit again.

By on Sep 11, 2022

Review comment responded on Sep 12, 2022

Dear Octavia,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Best,Tim LewinGeneral Manager

1
Everyone

By , from AMERICAN CANYON on Sep 3, 2022

5
Family with small children

Place is great!!!

By on Jul 11, 2022

Review comment responded on Jul 14, 2022

Dear Veronica, Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and hope to welcome you again soon. Best, Tim Lewin General Manager

5
Everyone

By on Mar 21, 2022

5
Family

The breakfast bar was excellent!

By on Jan 8, 2022

Review comment responded on Jan 10, 2022

Dear Jeffrey, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Tim Lewin General Manager

5
Everyone

By on Nov 28, 2021

Embassy Suites St. Louis - St. Charles

2 Convention Center Plz, St. Charles, MO 63303
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