The breakfast bar was excellent!
Our family enjoyed our stay, besides one of the elevators being out which it was a wait on going up and coming down. Everything was amazing.
Great service!!
Clean nice rooms, friendly staff, nice buffet breakfast
Friendly welcome, nice Managers Happy Hour drinks. Family friendly at the same time noisy for adjoining rooms. Great stay in early November, not the same in January. Some parts of the room nicely cleaned, while not so much in other areas of he room. Great location, easy access on & off the highway.
This hotel has a great lobby for friends and family to gather in. It's also one of the trolley stops which was convenient.
All basics were good. Cool elevator and excellent breakfast.
Happy Hour and complimentary breakfast was very nice. Room was clean and comfortable. Close to everything we wanted to do in St. Charles.
Hotel was hosting dance competion and they did a great job keeping things under control. check in was easy. I suggest having all 3 elevators fixed for easier transport.
Lovely room and amazing breakfast! Only thing missing was mimosas!
The staff were great! Helped with special requests. Thank you
Great room space, clean, food is great, and great customer services!!!!
Large room, quick service, good location. Overall, a pleasant place to stay.
Clean rooms, staff explains things well, nice breakfast. However, the pool water was cloudy looking, dont know what was up with that.
I have stayed here 3 times and just love the look and feel of the hotel. Always comfortable and breakfast is always delicious!
This is a typical Embassy Suites, which is a clean, professionally managed, and a nice upper-mid level hotel. All the rooms are, of course, actual two-room suites, and they're rather spacious. This particular hotel, as of 2016, was mildly dated and you can tell the facility itself isn't new. Hilton has kept the property feeling refreshed though, and it will provide a pleasing stay for, I'd say, up to a week.
Ameristar Casino St. Charles is within a mile (2 km) of Embassy Suites St. Louis - St. Charles, and other popular sites like Lindenwood University are within a couple of miles (3 km). This 3.5-star hotel welcomes guests with 296 rooms and conveniences like an indoor pool, free self parking, and a gym. It's connected to the convention center in central St. Charles and also close to Family Arena and Hollywood Casino.
Free buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.
All 296 accommodations afford space to spread out with a separate bedroom and living rooms. Guests can expect WiFi and LCD TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities.
Guests staying at Embassy Suites St. Louis - St. Charles enjoy an indoor pool, a gym, and WiFi in public areas. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.
The breakfast bar was excellent!
Our family enjoyed our stay, besides one of the elevators being out which it was a wait on going up and coming down. Everything was amazing.
Dear Felecia, I’m happy to learn that you enjoyed your stay overall. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. Thank you for staying with us. Best, Tim Lewin General Manager
Great service!!
Dear Anonymous, We are thrilled you enjoyed your stay! Thank you for the review and please visit us again. Best, Tim Lewin General Manager
Dear Anonymous, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Tim Lewin General Manager
Clean nice rooms, friendly staff, nice buffet breakfast
We are delighted you had a great experience. The team is thrilled to be able to offer the omelet station again. I will share your comments with the team.
Thank you for the 5 star review.
Friendly welcome, nice Managers Happy Hour drinks. Family friendly at the same time noisy for adjoining rooms. Great stay in early November, not the same in January. Some parts of the room nicely cleaned, while not so much in other areas of he room. Great location, easy access on & off the highway.
Thank you for the detailed description of each of your experiences at our property. It is our goal to provide an experience similar to your December stay. We will address your concerns with the team.
This hotel has a great lobby for friends and family to gather in. It's also one of the trolley stops which was convenient.
I am pleased that you enjoyed the amenities our hotel offers.
We strive to deliver a 5 star experience. Please reach out to our leadership team to share how we could have improved your stay.
We are pleased you had such a great experience
Dear Jeffrey, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Tim Lewin General Manager